# Charlie Besecker (slim)

> Charlie Besecker is CEO. Gladly on Anchor Terminal, with grades, an about and public profiles.

- Full: https://www.anchorterminal.com/people/charlie-besecker/index.md (~700 tokens) · this version ~530 tokens · JSON https://www.anchorterminal.com/people/charlie-besecker/index.json · canonical https://www.anchorterminal.com/people/charlie-besecker/
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · MCP: https://www.anchorterminal.com/mcp · Updated: 2026-10-28
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)

CEO.

## What Charlie builds

- [Gladly](https://www.anchorterminal.com/tools/gladly.md), graded D, 53.1/100, in Customer support & helpdesk. Gladly is a customer service platform for retail and consumer brands that keeps one conversation timeline per customer across chat, email, SMS, voice and social channels. Its REST API covers customers, conversations, notes, tasks, topics, answers, reports and webhooks. CEO, researched 2026-10-28.

## Works with

- [Joseph Ansanelli](https://www.anchorterminal.com/people/joseph-ansanelli/), Cofounder and Executive Chairman

## Backed by

- [Greylock](https://www.anchorterminal.com/investors/greylock/)
- [New Enterprise Associates](https://www.anchorterminal.com/investors/new-enterprise-associates/)
- [Notable Capital](https://www.anchorterminal.com/investors/notable-capital/)
- [AVP](https://www.anchorterminal.com/investors/avp/)

## Questions

### Who is Charlie Besecker?

Charlie Besecker is CEO.

### What does Gladly Software, Inc. make?

Anchor Terminal lists Gladly from Gladly Software, Inc..

### Who has invested in Gladly Software, Inc.?

The sources our research read name Greylock, New Enterprise Associates, Notable Capital and AVP.

### How are Charlie's tools graded?

Gladly is graded D, 53.1 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

## Sources

- https://www.gladly.ai/
- https://www.gladly.ai/about-us/

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched.