# Bob Hackney (slim)

> Bob Hackney is chief Technology Officer. SugarAI (SugarCRM) on Anchor Terminal, with grades, an about and public profiles.

- Full: https://www.anchorterminal.com/people/bob-hackney/index.md (~850 tokens) · this version ~630 tokens · JSON https://www.anchorterminal.com/people/bob-hackney/index.json · canonical https://www.anchorterminal.com/people/bob-hackney/
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · MCP: https://www.anchorterminal.com/mcp · Updated: 2026-10-28
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)

Chief Technology Officer.

- LinkedIn: https://www.linkedin.com/in/hackney

## What Bob builds

- [SugarAI (SugarCRM)](https://www.anchorterminal.com/tools/sugarcrm.md), graded D, 49.7/100, in CRM & customer platforms. SugarAI, formerly SugarCRM, sells the Sugar Sell, Serve and Enterprise CRM applications, hosted on SugarCloud or installed on-site. Agents reach records through a versioned REST API (v11.27 in release 26.1) on each customer instance, with a legacy SOAP API. Chief Technology Officer, researched 2026-10-27.

## Works with

- [Clint Oram](https://www.anchorterminal.com/people/clint-oram/), Historical SugarCRM co-founder; now co-founder at Brief
- [Jacob Taylor](https://www.anchorterminal.com/people/jacob-taylor/), Historical co-founder and CTO
- [John Roberts](https://www.anchorterminal.com/people/john-roberts/), Historical co-founder and founding CEO

## Backed by

- [Accel-KKR](https://www.anchorterminal.com/investors/accel-kkr/)

## Questions

### Who is Bob Hackney?

Bob Hackney is chief Technology Officer.

### What does SugarAI Software Inc. make?

Anchor Terminal lists SugarAI (SugarCRM) from SugarAI Software Inc..

### Who has invested in SugarAI Software Inc.?

The sources our research read name Accel-KKR.

### How are Bob's tools graded?

SugarAI (SugarCRM) is graded D, 49.7 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

## Sources

- https://sugarai.com/about/leadership
- https://www.linkedin.com/in/hackney
- https://www.destinationcrm.com/Articles/CRM-News/CRM-Featured-Articles/A-QA-with-Clint-Oram-SugarCRMs-Co-Founder-and-Chief-Strategy-Officer-165954.aspx
- https://www.linkedin.com/in/clintoram
- https://www.linkedin.com/in/thejacobtaylor
- https://sugarai.com
- https://sugarai.com/contact/contact-us
- https://support.sugarai.com/Resources/Working_With_Sugar_Support/
- https://support.sugarai.com/resources/contacting_sugarcrm/
- https://support.sugarai.com

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched.