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  "markdown": "Product Manager, Zoho Desk.\n\n- LinkedIn: https://in.linkedin.com/in/ashokjames\n\n## What Ashok builds\n\n- [Zoho Desk](https://www.anchorterminal.com/tools/zoho-desk.md), graded B, 66.6/100, in Customer support \u0026 helpdesk. Zoho Desk is a hosted helpdesk from Zoho for tickets, contacts, knowledge base articles and support channels. Agents reach it through the REST API v1 behind OAuth 2.0, described in public OpenAPI 3.1 files. Product Manager, Zoho Desk, researched 2026-10-27.\n\n## Works with\n\n- [Aishwarya Murugesh](https://www.anchorterminal.com/people/aishwarya-murugesh/), Senior Product Manager, CRM\n- [Rahul JR](https://www.anchorterminal.com/people/rahul-jr/), Senior Product Manager, Zoho Desk\n- [Shailesh Kumar Davey](https://www.anchorterminal.com/people/shailesh-kumar-davey/), Co-founder and CEO, Zoho Corp\n- [Sridhar Vembu](https://www.anchorterminal.com/people/sridhar-vembu/), Founder and chief scientist, Zoho\n- [Tony Thomas](https://www.anchorterminal.com/people/tony-thomas/), Co-founder, Zoho; leads Zoho US\n\n## Questions\n\n### Who is Ashok James?\n\nAshok James is product Manager at Zoho Desk.\n\n### What does Zoho make?\n\nAnchor Terminal lists Zoho Desk from Zoho. Zoho Desk is a hosted helpdesk from Zoho for tickets, contacts, knowledge base articles and support channels. Agents reach it through the REST API v1 behind OAuth 2.0, described in public OpenAPI 3.1 files.\n\n### How are Ashok's tools graded?\n\nZoho Desk is graded B, 66.6 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://in.linkedin.com/in/rahuljr/details/experience/\n- https://in.linkedin.com/in/rahuljr\n- https://in.linkedin.com/in/ashokjames/details/experience/\n- https://in.linkedin.com/in/ashokjames\n- https://www.zoho.com/desk/\n- https://www.linkedin.com/showcase/28766498/\n- https://x.com/ZohoDesk\n- https://www.zoho.com/desk/help/\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
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