# Alex Plugaru (slim)

> Alex Plugaru is co-founder and historical CTO; now identifies as Founder at Elench. Gorgias API + MCP on Anchor Terminal, with grades, an about and public profiles.

- Full: https://www.anchorterminal.com/people/alex-plugaru/index.md (~1,050 tokens) · this version ~780 tokens · JSON https://www.anchorterminal.com/people/alex-plugaru/index.json · canonical https://www.anchorterminal.com/people/alex-plugaru/
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · MCP: https://www.anchorterminal.com/mcp · Updated: 2026-10-28
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)

Co-founder and historical CTO; now identifies as Founder at Elench.

Alex Plugaru co-founded Gorgias, a customer service platform for ecommerce merchants, with Romain Lapeyre in Paris in 2015. The company began as a Chrome extension for writing emails faster and turned to building a helpdesk after finding that most of its users were support agents.

- LinkedIn: https://www.linkedin.com/in/313373

## What Alex builds

- [Gorgias API + MCP](https://www.anchorterminal.com/tools/gorgias.md), graded D, 51/100, in Customer support & helpdesk. Helpdesk for ecommerce brands, priced by tickets a month rather than per agent, with a REST API over tickets, messages, customers and integrations and an official hosted MCP server in open beta. Co-founder and historical CTO; now identifies as Founder at Elench, researched 2026-10-27.

## Works with

- [Romain Lapeyre](https://www.anchorterminal.com/people/romain-lapeyre/), Co-founder and CEO

## Backed by

- [CRV](https://www.anchorterminal.com/investors/crv/)
- [Amplify Partners](https://www.anchorterminal.com/investors/amplify-partners/)
- [Techstars](https://www.anchorterminal.com/investors/techstars/)
- [Flex Capital](https://www.anchorterminal.com/investors/flex-capital/)
- [Alven](https://www.anchorterminal.com/investors/alven/)
- [Sapphire Ventures](https://www.anchorterminal.com/investors/sapphire-ventures/)
- [SaaStr](https://www.anchorterminal.com/investors/saastr/)
- [Shopify](https://www.anchorterminal.com/investors/shopify/)

## Questions

### Who is Alex Plugaru?

Alex Plugaru co-founded Gorgias, a customer service platform for ecommerce merchants, with Romain Lapeyre in Paris in 2015. The company began as a Chrome extension for writing emails faster and turned to building a helpdesk after finding that most of its users were support agents.

### What does Gorgias make?

Anchor Terminal lists Gorgias API + MCP from Gorgias.

### Who has invested in Gorgias?

The sources our research read name CRV, Amplify Partners, Techstars, Flex Capital, Alven, Sapphire Ventures, SaaStr and Shopify.

### How are Alex's tools graded?

Gorgias API + MCP is graded D, 51 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

## Sources

- https://www.gorgias.com/about-us
- https://www.linkedin.com/in/romainlapeyre
- https://x.com/Romain_Lapeyre
- https://www.google.com/search?q=Gorgias+Romain+Lapeyre+Alex+Plugaru+X+LinkedIn
- https://www.linkedin.com/in/313373
- https://www.gorgias.com/
- https://docs.gorgias.com/en-US
- https://docs.gorgias.com
- https://www.gorgias.com/login

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched.