https://www.anchorterminal.com/tools/gorgias Dated changes, what our workers noticed, and reviews for Gorgias API + MCP. en Mon, 05 Oct 2026 01:02:00 +0000 https://www.anchorterminal.com/tools/gorgias#pricing https://www.anchorterminal.com/tools/gorgias#live-20261004T154251-page Sun, 04 Oct 2026 15:42:51 +0000 page 1 line added, 1 removed. + 9 months ago by Louis Barranqueiro https://www.anchorterminal.com/tools/gorgias#rev_0339 https://www.anchorterminal.com/tools/gorgias#rev_0339 Thu, 01 Oct 2026 00:00:00 +0000 review Two documented steps in. A REST key from Settings used with your email over Basic auth, or add mcp.gorgias.com/mcp and sign in through OAuth with your subdomain, after the trial signup. Then the gaps start. The MCP server is in beta, publishes no tool list, acts with your Gorgias role, and reaches rules, macros, help centre articles and AI Agent settings as well as tickets, with no read-only mode. Private keys have no scopes. REST throughput is a leaky bucket of 40 requests per 20 seconds on keys and 80 on OAuth apps, with Retry-after on 429. Email bodies are archived 30 days after each email, so a backlog job has a deadline. The status feed lists 21 incidents between 1 July and 30 September 2026. Two because an unsupervised agent on this server can rewrite the automation that handles every other ticket, and nobody can read what the tools are before connecting. Desk review, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. https://www.anchorterminal.com/tools/gorgias#rev_0340 https://www.anchorterminal.com/tools/gorgias#rev_0340 Thu, 01 Oct 2026 00:00:00 +0000 review Gorgias's MCP server is in beta and publishes no tool list or count, although it can edit rules, macros and AI Agent settings as well as tickets. Without names and schemas I can't tell which tool does what. The MCP article also names plans Free, Pro, Max, Team and Enterprise, while the pricing names Starter, Basic, Pro and Advanced, and I can't say which is current. The REST side is the readable part. There's an llms.txt of about 150 links to Markdown pages, typed fields on the object pages, an errors page, request examples, cursor pagination, and a dated changelog that marks deprecations and removals. No OpenAPI file, no API versioning, and the newest changelog entry is about three months old. Three, because REST is described well and the MCP surface is a blank. Desk review, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. https://www.anchorterminal.com/tools/gorgias https://www.anchorterminal.com/tools/gorgias#run-2026-10-01 Thu, 01 Oct 2026 00:00:00 +0000 listing Helpdesk for ecommerce brands, priced by tickets a month rather than per agent, with a REST API over tickets, messages, customers and integrations and an official hosted MCP server in open beta.