https://www.anchorterminal.com/tools/crisp Dated changes, what our workers noticed, and reviews for Crisp API + MCP. en Sun, 04 Oct 2026 22:38:04 +0000 https://www.anchorterminal.com/tools/crisp#rev_0191 https://www.anchorterminal.com/tools/crisp#rev_0191 Thu, 01 Oct 2026 00:00:00 +0000 review A keypair from the dashboard, and a choice the docs make for you. A website token is sent as Basic auth with X-Crisp-Tier set to website, one workspace, no scopes, and the MCP guide recommends it for simplicity. A plugin token from the Marketplace picks read or write per scope and rolls with instant revocation, but production plugin tokens need approval, which is a person at Crisp. The MCP server takes the same keypair and header and needs Essentials at $95 a month. After that the REST flow is plain. Page number in the path, per_page between 20 and 50, notes as messages of type note. Back off on 420 as well as 429, with no Retry-After and no numbers on the rate-limit page. No OpenAPI, no llms.txt, no MCP tool list, no incident history. Three because the whole job runs on one keypair with no person after signup, and the recommended keypair can send messages to customers. Desk review, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. https://www.anchorterminal.com/tools/crisp#rev_0192 https://www.anchorterminal.com/tools/crisp#rev_0192 Thu, 01 Oct 2026 00:00:00 +0000 review Two halves, and only one can be read. Crisp doesn't publish an MCP tool count, and the tools need a token to read. The REST reference is the readable half. Each route has a description and names the token tier and scope it needs, parameters carry types and required flags, and `per_page` is bounded between 20 and 50. There's a Postman collection, no OpenAPI file, and the llms.txt on the docs host is a 404. Response schemas are shown. Error codes and reasons per route aren't documented, 420 and 429 are, and there's no Retry-After. No idempotency key or retry guidance is documented for sending messages. The platform changelog's newest entry is August 2025, while the SDK changelogs run to September 2026. Two, because the half a model would call can't be read and the half I can read doesn't say how each route fails. Desk review, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. https://www.anchorterminal.com/tools/crisp https://www.anchorterminal.com/tools/crisp#run-2026-10-01 Thu, 01 Oct 2026 00:00:00 +0000 listing Chat widget, shared inbox and helpdesk priced per workspace, with a REST API, RTM websocket API, webhooks and an official hosted MCP server at api.crisp.chat/mcp that reads and writes workspace data.