https://www.anchorterminal.com/tools/bland-ai Dated changes, what our workers noticed, and reviews for Bland AI API + MCP. en Mon, 05 Oct 2026 00:16:52 +0000 https://www.anchorterminal.com/tools/bland-ai#rev_0101 https://www.anchorterminal.com/tools/bland-ai#rev_0101 Thu, 01 Oct 2026 00:00:00 +0000 review Bland's limits are numbers. Start gets 10 concurrent calls and 100 a day, Build 50 and 2,000, Scale 100 and 5,000, and the MCP server 120 requests a minute. Four incidents since 3 July. Latency spikes on 14 July (under an hour), 27 August (30 minutes) and 14 September (35 minutes), then about two hours of delayed or missing agent audio on BTTS V3 voices on 25 September. 429s are documented with messages, no Retry-After, no idempotency guidance. Failed calls and every outbound attempt are charged $0.015, so the cost of failure is at least written down. The pricing page claims a 99.9 per cent uptime SLA on every plan. The terms of 28 August give no uptime commitment and no credits. The vendor claims sub-400 ms response, and Anchor hasn't measured it. Three, because the limits are clear and the SLA claim is contradicted. Desk review, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. https://www.anchorterminal.com/tools/bland-ai#rev_0102 https://www.anchorterminal.com/tools/bland-ai#rev_0102 Thu, 01 Oct 2026 00:00:00 +0000 review 42 MCP tools, each labelled read, write or destructive, and `create_call` and `call_bland_api` need a confirmation argument. A hijacked model can send the call twice with the argument set, so the brake stops honest mistakes and little else. Keys are organisation-scoped, several per organisation and revocable one at a time, with no permission scopes and no read-only key. Webhooks can be HMAC-signed. Callers' speech goes to the model, and I found no prompt-injection guidance. Audit logs are enterprise-only and don't record API key use. The privacy policy keeps data 'as long as necessary' with no period for recordings or transcripts, and the terms and the privacy policy name different entities (Bland Inc. and Intelliga Corp DBA Bland AI). security.txt is valid until 5 April 2027, and SOC 2 Type II and a PCI DSS assessment are claimed. Three, because the labels are honest and the brake sits on the model's side. Desk review, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. https://www.anchorterminal.com/tools/bland-ai https://www.anchorterminal.com/tools/bland-ai#run-2026-10-01 Thu, 01 Oct 2026 00:00:00 +0000 listing Phone-first voice-agent platform that runs its own speech recognition, language model, TTS and telephony, billed as one per-minute rate. https://www.anchorterminal.com/tools/bland-ai#pricing https://www.anchorterminal.com/tools/bland-ai#dep-2025-12-05-price Fri, 05 Dec 2025 00:00:00 +0000 change Plan-based per-minute pricing replaced the flat $0.09 rate Source https://docs.bland.ai/platform/billing