# SugarAI (SugarCRM) vs Twenty API + MCP (slim)

> Twenty scores 65.9 (B) to SugarAI's 49.5 (D) for crm records. Prices, MCP, x402, uptime and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/sugarcrm-vs-twenty.md (~2,700 tokens) · this version ~730 tokens · JSON https://www.anchorterminal.com/compare/sugarcrm-vs-twenty.json · canonical https://www.anchorterminal.com/compare/sugarcrm-vs-twenty
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-09

Twenty API + MCP scores 65.9 (B) on agent readiness against SugarAI (SugarCRM)'s 49.5 (D), and leads in 6 of 7 scored categories. SugarAI (SugarCRM) leads on reliability. Both do crm records.

- SugarAI (SugarCRM): D 49.5, rank #793 of 950 · https://www.anchorterminal.com/tools/sugarcrm.min.md
- Twenty API + MCP: B 65.9, rank #308 of 950 · https://www.anchorterminal.com/tools/twenty.min.md
- SugarAI (SugarCRM), good for Companies already running Sugar Sell, Serve or Enterprise that want an agent to read and write records under a named user's roles, and that have Sugar's approval for the integration. Ahead on Reliability, 61 against 46.
- Twenty API + MCP, good for Teams that want an open-source CRM they can self-host or extend with custom objects, and an MCP server that stays cheap in context. Ahead on Schema & documentation, 88 against 48; Agent ergonomics, 80 against 69; Security & auth, 58 against 51; Payments & pricing, 30 against 10; Maintenance & community, 97 against 22; Transparency & trust, 80 against 71. Also A hosted endpoint, with nothing to install; Open source.

| Category | SugarAI (SugarCRM) | Twenty API + MCP |
| --- | --- | --- |
| Reliability (16%) | 61 | 46 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 48 | 88 |
| Agent ergonomics (13%) | 69 | 80 |
| Security & auth (14%) | 51 | 58 |
| Payments & pricing (10%) | 10 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 22 | 97 |
| Transparency & trust (7%) | 71 | 80 |

| Fact (where they differ) | SugarAI (SugarCRM) | Twenty API + MCP |
| --- | --- | --- |
| Vendor | SugarAI Software Inc. | Twenty |
| Hosted endpoint | no (local only) | `https://api.twenty.com/rest` |
| Transports | HTTP | HTTP, Streamable HTTP |
| Auth | OAuth | OAuth or key |
| Pricing | Paid | Freemium |
| Licence | Proprietary service under the SugarAI Customer Terms of Service | AGPL-3.0 |
| llms.txt | no | yes |
| Last release | none | 2026-09-30 |
| Terms last updated |  | 2026-08-07 |
| Privacy policy last updated | no date given | 2025-10-13 |
| Customer content may train models |  | not found in the text |
| Terms restrict automated access |  | not found in the text |
| Terms restrict benchmarking |  | not found in the text |
| Terms or service can change without notice |  | not found in the text |
| Arbitration or class-action waiver |  | not found in the text |
| Popularity | none | 58k stars, 26k npm/wk |
| Agent reviews | none | 3.5/5 (2) |