{ "data": { "a": { "slug": "salesflare", "name": "Salesflare", "vendor": "Salesflare BVBA", "vendorUrl": "https://salesflare.com", "kind": "http-api", "category": "crm", "summary": "Salesflare is a sales CRM for small B2B teams that fills in contacts, companies and activity from email and calendars. Agents reach it through a REST API at `api.salesflare.com` and a hosted MCP server with OAuth.", "url": "https://www.anchorterminal.com/tools/salesflare", "markdownUrl": "https://www.anchorterminal.com/tools/salesflare.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/salesflare.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/salesflare.json", "license": "Proprietary service under Salesflare's Terms of Service", "transports": [ "http" ], "remoteUrl": "https://api.salesflare.com", "packages": [], "auth": "mixed", "authNotes": "The REST API takes an API key as `Authorization: Bearer \u003ckey\u003e`. A user creates keys in Settings, API keys, including on a trial account. No scopes, expiry or read-only key type are documented. The MCP server at `https://mcp.salesflare.com/mcp` uses OAuth authorisation code with PKCE (S256) and dynamic client registration at `api.salesflare.com/oidc/register`, with `openid` and `offline_access` as the only scopes. Access is self-serve.", "pricing": "paid", "pricingNotes": "No free plan. A 30-day trial needs no card and allows API keys. Three plans a user a month, Growth $29, Pro $49 and Enterprise $99 billed annually, or $39, $64 and $124 billed monthly, with a five-user minimum on Enterprise. API and MCP access carry no separate charge, and no API tier was found on the pricing page (https://salesflare.com/pricing, checked 2026-10-09).", "priceSummary": "$29 / seat-mo", "where": "hosted", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the API docs, the OpenAPI file, the MCP OAuth metadata or the pricing page (checked 2026-10-09).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-10-09" }, "docsUrl": "https://api.salesflare.com/docs", "llmsTxt": "https://salesflare.com/llms.txt", "openapi": "https://api.salesflare.com/openapi.json", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search" ], "tags": [ "hosted", "closed-source", "openapi", "llms-txt", "mcp", "oauth", "api-key", "no-card", "status-page", "eu-hosted" ], "lastRelease": "2026-10-08", "graded": true, "anchor": { "graded": true, "score": 48.5, "grade": "D", "agentReady": false, "rank": 812, "ranked": true, "rankOf": 950, "categoryRank": 14, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 49, "maintenance": 25, "payments": 30, "reliability": 63, "schema": 57, "security": 44, "transparency": 58 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-09" }, "negative": 0, "verdict": "The REST API has a public Swagger 2.0 file covering 71 operations, with typed filters on every list call and a 30-day trial that needs no card. No rate limit numbers, API changelog, SDK or audit log were found in the reviewed documentation, and API keys carry no documented scopes.", "bestFor": "Small B2B sales teams on Salesflare who want an agent to read and update accounts, contacts, opportunities and tasks through REST or the hosted MCP server.", "strengths": [ "Public Swagger 2.0 file at `api.salesflare.com/openapi.json` with 71 operations across accounts, contacts, opportunities, tasks, pipelines, notes, meetings, calls, tags and workflows", "List calls take `limit`, `offset`, `search`, `order_by`, typed field filters and a `q` rule builder with 33 operators", "Hosted MCP server at `https://mcp.salesflare.com/mcp` with OAuth authorisation code, PKCE (S256) and dynamic client registration", "30-day trial with no card, and an API key can be created on a trial account per the disclosure programme page", "No incident on status.salesflare.com in the 90 days to 9 October 2026. The last notice is dated 17 June 2026" ], "weaknesses": [ "No rate limit numbers found. The API introduction lists 429 among its status codes with no limit, Retry-After or backoff guidance", "47 of 71 operations document only a `default` response typed as a string, and the file has no examples or error schema", "API keys have no documented scopes, read-only type or expiry, and the OAuth metadata lists only `openid` and `offline_access`", "No API changelog, version history, deprecation dates or official SDK found", "The privacy policy is hosted by Iubenda on a path its robots.txt disallows, so we could not read it, and the DPA is supplied on request" ], "agentNotes": [ "Send `Authorization: Bearer \u003cAPI key\u003e` to `https://api.salesflare.com`. A person creates the key in Settings, API keys", "Set `limit` on every list call. The default is 10 on `/accounts` and 20 on `/contacts` and `/tasks`, and no maximum is documented", "Pass `update_if_exists=true` when creating an account, or `force=false` when creating a contact, so a retried call does not duplicate a record", "Write custom fields as `custom__fieldname`, and add `\"_dirty\": \"true\"` to each object in an array sent with PUT, per the help centre", "Expect a JSON body with `statusCode`, `error` and `message` on failure, and back off on 429 because no limit is published" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "D", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 48.5 } ], "editorialScores": { "ergonomics": 49, "maintenance": 25, "payments": 30, "reliability": 63, "schema": 57, "security": 44, "transparency": 40 }, "provenanceScore": 75 }, "connect": { "http": "curl https://api.salesflare.com/me \\\n --header \"Authorization: Bearer $SALESFLARE_API_KEY\"" }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/salesflare" }, "area": "business", "unitPrices": [ { "item": "Growth (API and MCP included)", "unit": "seat-month", "usd": 29, "note": "billed annually; $39 billed monthly" }, { "item": "Pro (first plan with user permissions)", "unit": "seat-month", "usd": 49, "note": "billed annually; $64 billed monthly" }, { "item": "Enterprise (five-user minimum)", "unit": "seat-month", "usd": 99, "note": "billed annually; $124 billed monthly" } ], "provenance": { "legalEntity": "Salesflare BVBA", "domain": "salesflare.com", "domainRegistered": "2014-05-17", "endpointOnVendorDomain": true, "terms": "https://salesflare.com/terms", "privacy": "https://www.iubenda.com/privacy-policy/81768705", "statusPage": "https://status.salesflare.com", "changelog": "", "securityTxt": "none", "checked": "2026-10-09", "notes": [ "The Terms of Service name the provider as Salesflare BVBA, Rijnkaai 37 box 4, 2000 Antwerp, Belgium, and are governed by Belgian law with the courts of Antwerp. The page carries no date.", "salesflare.com/privacy holds only a link to the policy on Iubenda. That host's robots.txt disallows `/privacy-policy/`, so we did not read it and a reader that keeps to robots.txt cannot either.", "The REST API answers at api.salesflare.com and the MCP server at mcp.salesflare.com, with OAuth at api.salesflare.com/oidc.", "salesflare.com/.well-known/security.txt returns 404. The disclosure programme at salesflare.com/vdp asks for reports at security@salesflare.com.", "No API changelog or product update log was found. The blog's announcements archive holds one post, from 2016.", "The DPA is requested through a form, with a sample PDF dated 2018 linked from the help centre, which we did not read.", "RDAP for salesflare.com gives a registration date of 2014-05-17." ], "score": 75 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/salesflare.json", "live": { "slug": "salesflare", "probe": { "target": "https://api.salesflare.com", "method": "get", "lastAt": "2026-10-10T02:55:08.672371711Z", "lastOk": true, "lastStatus": 404, "lastMs": 45, "authRequired": false, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 47, "p95ms24h": 118, "samples24h": 199, "samples30d": 199, "days": [ { "date": "2026-10-09", "probes": 169, "ok": 169 }, { "date": "2026-10-10", "probes": 30, "ok": 30 } ] }, "vendorStatus": { "page": "https://status.salesflare.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-10T00:51:13.471707574Z" }, "securityTxt": { "url": "https://salesflare.com/.well-known/security.txt", "state": "none", "checkedAt": "2026-10-09T15:39:22.246256926Z" }, "llmsTxt": { "url": "https://salesflare.com/llms.txt", "ok": true, "status": 200, "checkedAt": "2026-10-09T14:02:43.888176761Z" }, "pages": [ { "url": "https://salesflare.com/pricing", "kind": "pricing", "status": 200, "checkedAt": "2026-10-09T18:44:50.674638615Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "e692364d797c" }, { "url": "https://www.iubenda.com/privacy-policy/81768705", "kind": "privacy", "status": 0, "checkedAt": "2026-10-09T18:51:20.725706159Z", "changedAt": "0001-01-01T00:00:00Z", "blockedByRobots": true }, { "url": "https://salesflare.com/terms", "kind": "terms", "status": 200, "checkedAt": "2026-10-09T18:44:53.473098828Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "2e5e992a9fa6" } ], "updatedAt": "2026-10-10T02:55:08.672371711Z" } }, "answer": "SugarAI (SugarCRM) scores 49.5 (D) on agent readiness against Salesflare's 48.5 (D), and leads in 3 of 7 scored categories. Salesflare leads on schema \u0026 documentation and payments \u0026 pricing.", "b": { "slug": "sugarcrm", "name": "SugarAI (SugarCRM)", "vendor": "SugarAI Software Inc.", "vendorUrl": "https://sugarai.com", "kind": "http-api", "category": "crm", "summary": "SugarAI, formerly SugarCRM, sells the Sugar Sell, Serve and Enterprise CRM applications, hosted on SugarCloud or installed on-site. Agents reach records through a versioned REST API (v11.27 in release 26.1) on each customer instance, with a legacy SOAP API.", "url": "https://www.anchorterminal.com/tools/sugarcrm", "markdownUrl": "https://www.anchorterminal.com/tools/sugarcrm.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/sugarcrm.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/sugarcrm.json", "license": "Proprietary service under the SugarAI Customer Terms of Service", "transports": [ "http" ], "packages": [], "auth": "oauth", "authNotes": "Access follows a sales contract. An admin creates a Sugar user, and the caller POSTs that user's username and plaintext password to `/rest/v11_27/oauth2/token` with `grant_type` `password`. The default `client_id` is `sugar` with an empty secret, and an admin can create other OAuth keys. The token goes in the `OAuth-Token` header, lasts 60 minutes by default and is renewed with a refresh token valid for up to two weeks. The reference says there is no scope implementation, so a token has the user's roles and teams. An admin can obtain a token as another user through `/oauth2/sudo/:user_name`. SugarCloud instances must use SugarIdentity.", "pricing": "paid", "pricingNotes": "Sugar Sell costs $68 (Standard+), $98 (Advanced+) or $155 (Premier+) a user a month, billed annually. No free tier or self-serve trial was found, and the site asks visitors to book a demo or contact sales. API calls are not priced separately. Sandboxes are included on Sell Standard and above per the SugarCloud Offerings page, and are provisioned through a support case (https://sugarai.com/pricing, checked 2026-10-09).", "priceSummary": "$68 / seat-mo", "where": "local", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the Developer Guide, the Postman collection or the pricing page (checked 2026-10-09).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-10-09" }, "docsUrl": "https://support.sugarai.com/documentation/sugar_developer/sugar_developer_guide_26.1/integration/web_services/", "capabilities": [ "crm.records", "crm.search", "crm.pipeline", "crm.activities" ], "tags": [ "hosted", "on-site", "closed-source", "oauth", "rest", "soap", "sales-led", "status-page", "soc2", "iso27001", "security-txt" ], "graded": true, "anchor": { "graded": true, "score": 49.5, "grade": "D", "agentReady": false, "rank": 793, "ranked": true, "rankOf": 950, "categoryRank": 13, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 69, "maintenance": 22, "payments": 10, "reliability": 61, "schema": 48, "security": 51, "transparency": 71 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-09" }, "negative": 0, "verdict": "The REST reference covers 350 endpoint pages with filters, field selection, bulk calls and upsert by `sync_key`. SugarAI's AI Supplemental Terms forbid connecting a customer's or third party's AI agent or MCP connector to the APIs unless Sugar has approved it, tokens carry no scopes, and no OpenAPI file, trial or SLA was found.", "bestFor": "Companies already running Sugar Sell, Serve or Enterprise that want an agent to read and write records under a named user's roles, and that have Sugar's approval for the integration.", "strengths": [ "The 26.1 Developer Guide lists 350 REST endpoint pages, each with argument tables, a request and response example and a per-endpoint change log", "List calls take `fields`, `view`, `max_num` (default 20), `offset`, `order_by` and a filter grammar with 13 operators plus `$and` and `$or`", "`/integrate` endpoints upsert by `sync_key`, and `/bulk` runs a sequence of calls in one request with a status per call", "The Customer Terms of Service, the DPA and the security FAQ agree that customer data stays available for 120 days after termination and is then deleted", "SOC 2 Type II and ISO/IEC 27001:2022 per the trust page, a valid security.txt, and a public sub-processor list with countries" ], "weaknesses": [ "The AI Supplemental Terms forbid connecting customer-owned or third-party AI systems, agents or MCP connectors to the Services or APIs except through functionality Sugar has approved. This matters before any probe is run", "Access tokens come from an OAuth 2.0 password grant with a user's plaintext password, and the reference says there is no scope implementation", "No OpenAPI file or `llms.txt` was found. The published Postman collection holds 40 sample requests, dated 14 August 2025", "No trial signup, free tier or SLA was found. Sugar Sell starts at $68 a user a month billed annually and other products are quoted by sales", "SugarCloud may block an IP address sending more than 20 requests a second, and no 429 or Retry-After behaviour is documented", "The Customer Terms of Service forbid performing or disclosing benchmarking, availability or performance testing of the Services" ], "agentNotes": [ "Confirm that Sugar has approved the agent integration before connecting. The AI Supplemental Terms forbid unapproved AI agents and MCP connectors on the APIs", "POST to `/rest/v11_27/oauth2/token` with `grant_type` `password` and a `platform` other than `base`, `mobile` or `portal`, or the login can end the user's own session", "Send the access token in the `OAuth-Token` header. It lasts 60 minutes by default, so store the refresh token and not the password", "Stay under 20 requests a second on SugarCloud and reuse one session for batches. Over-limit traffic is blocked by IP address until support lifts it", "Page with `max_num` and `offset` until `next_offset` is -1, and pass `fields` to keep responses small", "Use `PATCH /integrate/:module/:sync_key_field_name/:sync_key_field_value` for writes that may be retried, since it inserts or updates by `sync_key`" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "D", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 49.5 } ], "editorialScores": { "ergonomics": 69, "maintenance": 22, "payments": 10, "reliability": 61, "schema": 48, "security": 51, "transparency": 71 }, "provenanceScore": 70 }, "connect": { "http": "curl -X POST -H Cache-Control:no-cache -H \"Content-Type: application/json\" -d '{\n \"grant_type\":\"password\",\n \"client_id\":\"sugar\",\n \"client_secret\":\"\",\n \"username\":\"\u003cusername\u003e\",\n \"password\":\"\u003cpassword\u003e\",\n \"platform\":\"custom\"\n}' https://\u003csite_url\u003e/rest/\u003cversion\u003e/oauth2/token" }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/sugarcrm" }, "area": "business", "unitPrices": [ { "item": "Sugar Sell Standard+", "unit": "seat-month", "usd": 68, "note": "billed annually" }, { "item": "Sugar Sell Advanced+", "unit": "seat-month", "usd": 98, "note": "billed annually" }, { "item": "Sugar Sell Premier+", "unit": "seat-month", "usd": 155, "note": "billed annually" }, { "item": "Sugar Connect+ add-on", "unit": "seat-month", "usd": 20, "note": "billed annually, on top of a Sell plan" } ], "provenance": { "legalEntity": "SugarAI Software Inc.", "domain": "sugarai.com", "domainRegistered": "2018-03-19", "endpointOnVendorDomain": false, "terms": "https://framerusercontent.com/assets/eu2GiGUMAeMAwAn8rqawpURGnP4.pdf", "privacy": "https://sugarai.com/legal/privacy-policy", "statusPage": "https://status.cloud.sugarai.com", "changelog": "", "securityTxt": "valid", "checked": "2026-10-09", "notes": [ "The Customer Terms of Service (published 7 April 2026) name the contracting entity by region. It is SugarAI Software Inc., a Delaware corporation at 548 Market Street PMB 59423, San Francisco, for all regions except Australia and New Zealand (SugarAI Australia Pty Ltd) and new UK customers (SugarAI UK Limited). California law governs outside the listed regions.", "The terms are a PDF on framerusercontent.com, the asset host of the vendor's Framer site, linked from sugarai.com/legal/customers. The same agreements on support.sugarai.com sit under a path robots.txt disallows.", "The API answers on each customer's instance at `https://\u003csite_url\u003e/rest/`. The host name of a SugarCloud instance was not established, so the endpoint is recorded as not on the vendor's domain.", "The privacy policy (effective 7 April 2026) covers the websites and the products and says Customer Data is processed under the subscription agreement.", "sugarai.com/.well-known/security.txt gives security@sugarcrm.com and expires on 1 April 2027.", "No dated API changelog or release notes page was reached. The documentation index lists its topics by script.", "RDAP gives 2018-03-19 for sugarai.com and 2004-03-05 for sugarcrm.com. The rename from SugarCRM to SugarAI was announced on 13 April 2026." ], "score": 70 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/sugarcrm.json", "live": { "slug": "sugarcrm", "vendorStatus": { "page": "https://status.cloud.sugarai.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-10T00:51:18.298826618Z" }, "pages": [ { "url": "https://sugarai.com/pricing", "kind": "pricing", "status": 200, "checkedAt": "2026-10-09T18:46:13.493112131Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "61ca2f4a5bc1" }, { "url": "https://sugarai.com/legal/privacy-policy", "kind": "privacy", "status": 200, "checkedAt": "2026-10-09T18:46:11.255505688Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "5755ea21e665" } ], "updatedAt": "2026-10-10T00:51:18.298826618Z" } }, "facts": [ { "a": "HTTP API", "b": "HTTP API", "name": "Kind" }, { "a": "Salesflare BVBA", "b": "SugarAI Software Inc.", "name": "Vendor" }, { "a": "https://api.salesflare.com", "b": "no (local only)", "name": "Hosted endpoint" }, { "a": "HTTP", "b": "HTTP", "name": "Transports" }, { "a": "OAuth or key", "b": "OAuth", "name": "Auth" }, { "a": "Paid", "b": "Paid", "name": "Pricing" }, { "a": "no", "b": "no", "name": "x402" }, { "a": "Proprietary service under Salesflare's Terms of Service", "b": "Proprietary service under the SugarAI Customer Terms of Service", "name": "Licence" }, { "a": "no", "b": "no", "name": "Read-only variant documented" }, { "a": "yes", "b": "no", "name": "llms.txt" }, { "a": "2026-10-08", "b": "none", "name": "Last release" }, { "a": "no date given", "b": "", "name": "Terms last updated" }, { "a": "couldn't be read", "b": "no date given", "name": "Privacy policy last updated" }, { "a": "not found in the text", "b": "", "name": "Customer content may train models" }, { "a": "not found in the text", "b": "", "name": "Terms restrict automated access" }, { "a": "not found in the text", "b": "", "name": "Terms restrict benchmarking" }, { "a": "not found in the text", "b": "", "name": "Terms or service can change without notice" }, { "a": "not found in the text", "b": "", "name": "Arbitration or class-action waiver" } ], "faq": [ { "answer": "SugarAI (SugarCRM) scores 49.5 (D) on agent readiness against Salesflare's 48.5 (D), and leads in 3 of 7 scored categories. Salesflare leads on schema \u0026 documentation and payments \u0026 pricing.", "question": "Which is better for AI agents, Salesflare or SugarAI (SugarCRM)?" }, { "answer": "Salesflare takes an API key or an OAuth sign-in. SugarAI (SugarCRM) uses an OAuth sign-in.", "question": "Do Salesflare and SugarAI (SugarCRM) need an API key?" }, { "answer": "Salesflare has a hosted endpoint at https://api.salesflare.com. No hosted endpoint is listed for SugarAI (SugarCRM).", "question": "Can an agent call Salesflare and SugarAI (SugarCRM) without installing anything?" } ], "goodFor": [ { "aheadOn": [ "Schema \u0026 documentation, 57 against 48", "Payments \u0026 pricing, 30 against 10" ], "also": [ "A hosted endpoint, with nothing to install", "Free to start without a card" ], "goodFor": "Small B2B sales teams on Salesflare who want an agent to read and update accounts, contacts, opportunities and tasks through REST or the hosted MCP server.", "slug": "salesflare", "watchFor": "No rate limit numbers found. The API introduction lists 429 among its status codes with no limit, Retry-After or backoff guidance" }, { "aheadOn": [ "Agent ergonomics, 69 against 49", "Security \u0026 auth, 51 against 44", "Transparency \u0026 trust, 71 against 58" ], "also": null, "goodFor": "Companies already running Sugar Sell, Serve or Enterprise that want an agent to read and write records under a named user's roles, and that have Sugar's approval for the integration.", "slug": "sugarcrm", "watchFor": "The AI Supplemental Terms forbid connecting customer-owned or third-party AI systems, agents or MCP connectors to the Services or APIs except through functionality Sugar has approved. This matters before any probe is run" } ], "job": { "capability": "crm.records", "name": "CRM records" }, "others": [ { "json": "https://www.anchorterminal.com/compare/affinity-vs-salesflare.json", "title": "Affinity vs Salesflare", "url": "https://www.anchorterminal.com/compare/affinity-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/affinity-vs-sugarcrm.json", "title": "Affinity vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/affinity-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-salesflare.json", "title": "Attio API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/attio-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-sugarcrm.json", "title": "Attio API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/attio-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare.json", "title": "Capsule CRM vs Salesflare", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-sugarcrm.json", "title": "Capsule CRM vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/close-vs-salesflare.json", "title": "Close API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/close-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/close-vs-sugarcrm.json", "title": "Close API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/close-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-salesflare.json", "title": "Copper API vs Salesflare", "url": "https://www.anchorterminal.com/compare/copper-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-sugarcrm.json", "title": "Copper API vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/copper-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesflare.json", "title": "Microsoft Dynamics 365 Sales vs Salesflare", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-sugarcrm.json", "title": "Microsoft Dynamics 365 Sales vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-salesflare.json", "title": "folk API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/folk-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-sugarcrm.json", "title": "folk API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/folk-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-salesflare.json", "title": "Freshsales API vs Salesflare", "url": "https://www.anchorterminal.com/compare/freshsales-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-sugarcrm.json", "title": "Freshsales API vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/freshsales-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesflare.json", "title": "HubSpot API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm.json", "title": "HubSpot API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/nutshell-vs-salesflare.json", "title": "Nutshell vs Salesflare", "url": "https://www.anchorterminal.com/compare/nutshell-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/nutshell-vs-sugarcrm.json", "title": "Nutshell vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/nutshell-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-salesflare.json", "title": "Pipedrive API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-sugarcrm.json", "title": "Pipedrive API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-salesforce.json", "title": "Salesflare vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/salesflare-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-streak.json", "title": "Salesflare vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/salesflare-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-twenty.json", "title": "Salesflare vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/salesflare-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-zoho-crm.json", "title": "Salesflare vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/salesflare-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-sugarcrm.json", "title": "Salesforce API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/salesforce-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/streak-vs-sugarcrm.json", "title": "Streak API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/streak-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/sugarcrm-vs-twenty.json", "title": "SugarAI (SugarCRM) vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/sugarcrm-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/sugarcrm-vs-zoho-crm.json", "title": "SugarAI (SugarCRM) vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/sugarcrm-vs-zoho-crm" } ], "scores": [ { "by": 2, "edge": "salesflare", "key": "reliability", "name": "Reliability", "salesflare": 63, "sugarcrm": 61, "weight": 16 }, { "key": "performance", "name": "Performance", "pending": true, "weight": 10 }, { "by": 9, "edge": "salesflare", "key": "schema", "name": "Schema \u0026 documentation", "salesflare": 57, "sugarcrm": 48, "weight": 13 }, { "by": 20, "edge": "sugarcrm", "key": "ergonomics", "name": "Agent ergonomics", "salesflare": 49, "sugarcrm": 69, "weight": 13 }, { "by": 7, "edge": "sugarcrm", "key": "security", "name": "Security \u0026 auth", "salesflare": 44, "sugarcrm": 51, "weight": 14 }, { "by": 20, "edge": "salesflare", "key": "payments", "name": "Payments \u0026 pricing", "salesflare": 30, "sugarcrm": 10, "weight": 10 }, { "key": "tasks", "name": "Task success", "pending": true, "weight": 10 }, { "by": 3, "edge": "salesflare", "key": "maintenance", "name": "Maintenance \u0026 community", "salesflare": 25, "sugarcrm": 22, "weight": 7 }, { "by": 13, "edge": "sugarcrm", "key": "transparency", "name": "Transparency \u0026 trust", "salesflare": 58, "sugarcrm": 71, "weight": 7 } ], "summary": "SugarAI (SugarCRM) scores 49.5 (D) on agent readiness against Salesflare's 48.5 (D), and leads in 3 of 7 scored categories. Salesflare leads on schema \u0026 documentation and payments \u0026 pricing. Both do crm records.", "verdicts": { "salesflare": "The REST API has a public Swagger 2.0 file covering 71 operations, with typed filters on every list call and a 30-day trial that needs no card. No rate limit numbers, API changelog, SDK or audit log were found in the reviewed documentation, and API keys carry no documented scopes.", "sugarcrm": "The REST reference covers 350 endpoint pages with filters, field selection, bulk calls and upsert by `sync_key`. SugarAI's AI Supplemental Terms forbid connecting a customer's or third party's AI agent or MCP connector to the APIs unless Sugar has approved it, tokens carry no scopes, and no OpenAPI file, trial or SLA was found." } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm", "json": "https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm.md", "slim": "https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm.min.md" }, "markdown": "SugarAI (SugarCRM) scores 49.5 (D) on agent readiness against Salesflare's 48.5 (D), and leads in 3 of 7 scored categories. Salesflare leads on schema \u0026 documentation and payments \u0026 pricing. Both do crm records.\n\n- Salesflare: grade D, 48.5/100, rank #812 of 950. Markdown https://www.anchorterminal.com/tools/salesflare.md · JSON https://www.anchorterminal.com/api/v1/tools/salesflare.json\n- SugarAI (SugarCRM): grade D, 49.5/100, rank #793 of 950. Markdown https://www.anchorterminal.com/tools/sugarcrm.md · JSON https://www.anchorterminal.com/api/v1/tools/sugarcrm.json\n- Best CRM and customer-platform tools for AI agents: https://www.anchorterminal.com/best/crm/index.md\n- All 136 crm comparisons: https://www.anchorterminal.com/compare/crm/index.md\n\n## Which one, for what\n\n### Salesflare (D)\n\nGood for: Small B2B sales teams on Salesflare who want an agent to read and update accounts, contacts, opportunities and tasks through REST or the hosted MCP server.\n\nAhead on:\n- Schema \u0026 documentation, 57 against 48\n- Payments \u0026 pricing, 30 against 10\n\nAlso in its favour:\n- A hosted endpoint, with nothing to install\n- Free to start without a card\n\nWatch for: No rate limit numbers found. The API introduction lists 429 among its status codes with no limit, Retry-After or backoff guidance\n\n### SugarAI (SugarCRM) (D)\n\nGood for: Companies already running Sugar Sell, Serve or Enterprise that want an agent to read and write records under a named user's roles, and that have Sugar's approval for the integration.\n\nAhead on:\n- Agent ergonomics, 69 against 49\n- Security \u0026 auth, 51 against 44\n- Transparency \u0026 trust, 71 against 58\n\nWatch for: The AI Supplemental Terms forbid connecting customer-owned or third-party AI systems, agents or MCP connectors to the Services or APIs except through functionality Sugar has approved. This matters before any probe is run\n\n\n## Score by category\n\n| Category | Weight | Salesflare | SugarAI (SugarCRM) | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 63 | 61 | Salesflare +2 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 57 | 48 | Salesflare +9 |\n| Agent ergonomics | 13% (16.2 this run) | 49 | 69 | SugarAI (SugarCRM) +20 |\n| Security \u0026 auth | 14% (17.5 this run) | 44 | 51 | SugarAI (SugarCRM) +7 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 30 | 10 | Salesflare +20 |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 25 | 22 | Salesflare +3 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 58 | 71 | SugarAI (SugarCRM) +13 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **48.5 · D** | **49.5 · D** | |\n\n## Facts side by side\n\n| Fact | Salesflare | SugarAI (SugarCRM) |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | Salesflare BVBA | SugarAI Software Inc. |\n| Hosted endpoint | `https://api.salesflare.com` | no (local only) |\n| Transports | HTTP | HTTP |\n| Auth | OAuth or key | OAuth |\n| Pricing | Paid | Paid |\n| x402 | no | no |\n| Licence | Proprietary service under Salesflare's Terms of Service | Proprietary service under the SugarAI Customer Terms of Service |\n| Read-only variant documented | no | no |\n| llms.txt | yes | no |\n| Last release | 2026-10-08 | none |\n| Terms last updated | no date given | |\n| Privacy policy last updated | couldn't be read | no date given |\n| Customer content may train models | not found in the text | |\n| Terms restrict automated access | not found in the text | |\n| Terms restrict benchmarking | not found in the text | |\n| Terms or service can change without notice | not found in the text | |\n| Arbitration or class-action waiver | not found in the text | |\n\n## Verdicts\n\n**Salesflare.** The REST API has a public Swagger 2.0 file covering 71 operations, with typed filters on every list call and a 30-day trial that needs no card. No rate limit numbers, API changelog, SDK or audit log were found in the reviewed documentation, and API keys carry no documented scopes.\n\n**SugarAI (SugarCRM).** The REST reference covers 350 endpoint pages with filters, field selection, bulk calls and upsert by `sync_key`. SugarAI's AI Supplemental Terms forbid connecting a customer's or third party's AI agent or MCP connector to the APIs unless Sugar has approved it, tokens carry no scopes, and no OpenAPI file, trial or SLA was found.\n\n## Before you call either\n\n### Salesflare\n\n1. Send `Authorization: Bearer \u003cAPI key\u003e` to `https://api.salesflare.com`. A person creates the key in Settings, API keys\n2. Set `limit` on every list call. The default is 10 on `/accounts` and 20 on `/contacts` and `/tasks`, and no maximum is documented\n3. Pass `update_if_exists=true` when creating an account, or `force=false` when creating a contact, so a retried call does not duplicate a record\n4. Write custom fields as `custom__fieldname`, and add `\"_dirty\": \"true\"` to each object in an array sent with PUT, per the help centre\n5. Expect a JSON body with `statusCode`, `error` and `message` on failure, and back off on 429 because no limit is published\n\n### SugarAI (SugarCRM)\n\n1. Confirm that Sugar has approved the agent integration before connecting. The AI Supplemental Terms forbid unapproved AI agents and MCP connectors on the APIs\n2. POST to `/rest/v11_27/oauth2/token` with `grant_type` `password` and a `platform` other than `base`, `mobile` or `portal`, or the login can end the user's own session\n3. Send the access token in the `OAuth-Token` header. It lasts 60 minutes by default, so store the refresh token and not the password\n4. Stay under 20 requests a second on SugarCloud and reuse one session for batches. Over-limit traffic is blocked by IP address until support lifts it\n5. Page with `max_num` and `offset` until `next_offset` is -1, and pass `fields` to keep responses small\n6. Use `PATCH /integrate/:module/:sync_key_field_name/:sync_key_field_value` for writes that may be retried, since it inserts or updates by `sync_key`\n\n## Questions\n\n### Which is better for AI agents, Salesflare or SugarAI (SugarCRM)?\n\nSugarAI (SugarCRM) scores 49.5 (D) on agent readiness against Salesflare's 48.5 (D), and leads in 3 of 7 scored categories. Salesflare leads on schema \u0026 documentation and payments \u0026 pricing.\n\n### Do Salesflare and SugarAI (SugarCRM) need an API key?\n\nSalesflare takes an API key or an OAuth sign-in. SugarAI (SugarCRM) uses an OAuth sign-in.\n\n### Can an agent call Salesflare and SugarAI (SugarCRM) without installing anything?\n\nSalesflare has a hosted endpoint at https://api.salesflare.com. No hosted endpoint is listed for SugarAI (SugarCRM).\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm.json, and with the fewest tokens: https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"salesflare\", \"b\": \"sugarcrm\"}`. From a terminal: `anchor compare salesflare sugarcrm`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/salesflare.json and https://www.anchorterminal.com/api/v1/tools/sugarcrm.json\n\n## Other comparisons with Salesflare or SugarAI (SugarCRM)\n\n- [Affinity vs Salesflare](https://www.anchorterminal.com/compare/affinity-vs-salesflare.md)\n- [Affinity vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/affinity-vs-sugarcrm.md)\n- [Attio API + MCP vs Salesflare](https://www.anchorterminal.com/compare/attio-vs-salesflare.md)\n- [Attio API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/attio-vs-sugarcrm.md)\n- [Capsule CRM vs Salesflare](https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare.md)\n- [Capsule CRM vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/capsule-crm-vs-sugarcrm.md)\n- [Close API + MCP vs Salesflare](https://www.anchorterminal.com/compare/close-vs-salesflare.md)\n- [Close API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/close-vs-sugarcrm.md)\n- [Copper API vs Salesflare](https://www.anchorterminal.com/compare/copper-vs-salesflare.md)\n- [Copper API vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/copper-vs-sugarcrm.md)\n- [Microsoft Dynamics 365 Sales vs Salesflare](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesflare.md)\n- [Microsoft Dynamics 365 Sales vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-sugarcrm.md)\n- [folk API + MCP vs Salesflare](https://www.anchorterminal.com/compare/folk-vs-salesflare.md)\n- [folk API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/folk-vs-sugarcrm.md)\n- [Freshsales API vs Salesflare](https://www.anchorterminal.com/compare/freshsales-vs-salesflare.md)\n- [Freshsales API vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/freshsales-vs-sugarcrm.md)\n- [HubSpot API + MCP vs Salesflare](https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesflare.md)\n- [HubSpot API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm.md)\n- [Nutshell vs Salesflare](https://www.anchorterminal.com/compare/nutshell-vs-salesflare.md)\n- [Nutshell vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/nutshell-vs-sugarcrm.md)\n- [Pipedrive API + MCP vs Salesflare](https://www.anchorterminal.com/compare/pipedrive-vs-salesflare.md)\n- [Pipedrive API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/pipedrive-vs-sugarcrm.md)\n- [Salesflare vs Salesforce API + MCP](https://www.anchorterminal.com/compare/salesflare-vs-salesforce.md)\n- [Salesflare vs Streak API + MCP](https://www.anchorterminal.com/compare/salesflare-vs-streak.md)\n- [Salesflare vs Twenty API + MCP](https://www.anchorterminal.com/compare/salesflare-vs-twenty.md)\n- [Salesflare vs Zoho CRM](https://www.anchorterminal.com/compare/salesflare-vs-zoho-crm.md)\n- [Salesforce API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/salesforce-vs-sugarcrm.md)\n- [Streak API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/streak-vs-sugarcrm.md)\n- [SugarAI (SugarCRM) vs Twenty API + MCP](https://www.anchorterminal.com/compare/sugarcrm-vs-twenty.md)\n- [SugarAI (SugarCRM) vs Zoho CRM](https://www.anchorterminal.com/compare/sugarcrm-vs-zoho-crm.md)\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-10", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Compare", "url": "https://www.anchorterminal.com/compare/" }, { "name": "Salesflare vs SugarAI (SugarCRM)", "url": "" } ], "description": "SugarAI scores 49.5 (D) to Salesflare's 48.5 (D) for crm records. Prices, MCP, x402, uptime and agent notes side by side.", "facts": [ "Salesflare D 48.5", "SugarAI (SugarCRM) D 49.5", "scores" ], "h1": "Salesflare vs SugarAI (SugarCRM)", "image": "https://www.anchorterminal.com/assets/og/compare-salesflare-vs-sugarcrm.png", "path": "/compare/salesflare-vs-sugarcrm", "published": "2026-10-01", "section": "tools", "title": "Salesflare vs SugarAI for AI agents in 2026: scores and prices", "toc": null, "updated": "2026-10-09", "url": "https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm" }, "tokens": { "markdown": 2750, "slim": 680 }, "version": 1 }