{ "data": { "a": { "slug": "relaticle", "name": "Relaticle", "vendor": "Relaticle, Inc.", "vendorUrl": "https://relaticle.com", "kind": "http-api", "category": "crm", "summary": "Relaticle is an open-source CRM under AGPL-3.0 for companies, people, opportunities, tasks and notes, run on Relaticle Cloud or self-hosted. Agents use its REST API and an MCP server with OAuth or scoped tokens.", "url": "https://www.anchorterminal.com/tools/relaticle", "markdownUrl": "https://www.anchorterminal.com/tools/relaticle.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/relaticle.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/relaticle.json", "dns": "relaticle.grade.anchorterminal.com", "repo": "https://github.com/relaticle/relaticle", "license": "AGPL-3.0", "transports": [ "streamable-http" ], "remoteUrl": "https://mcp.relaticle.com", "packages": [], "auth": "mixed", "authNotes": "Personal access tokens from Settings \u003e Access Tokens are tied to one workspace, take an expiry and carry chosen permissions (read, create, update, delete for REST, plus read, draft and send email for MCP). MCP clients can also use OAuth 2.1 through Laravel Passport and choose one workspace on the consent screen; the source says the OAuth scope `mcp:use` authorises the whole toolset.", "pricing": "freemium", "pricingNotes": "Self-hosting is free under AGPL-3.0. Relaticle Cloud is priced per workspace with unlimited users: Cloud Pro $19 a month billed yearly ($24 monthly) and Cloud Scale $49 ($59 monthly), Enterprise from $20,000 a year. A 14-day Cloud Pro trial needs no card. Scale has three times the API and MCP throughput.", "priceSummary": "$19 / mo", "where": "hosted", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the OpenAPI spec, the developer docs or the source (checked 2026-11-06). Over-limit Cloud calls return 402 for plan limits without payment requirements.", "endpoints": [] }, "toolCount": 50, "popularity": { "githubStars": 1811, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-11-06" }, "docsUrl": "https://relaticle.com/developers/rest-api", "llmsTxt": "https://relaticle.com/llms.txt", "openapi": "https://relaticle.com/openapi.json", "registryName": "com.relaticle/crm", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "email.send", "email.threads" ], "tags": [ "official", "open-source", "agpl", "self-hosted", "hosted", "mcp", "remote-mcp", "mcp-registry", "oauth", "openapi", "llms-txt", "freemium", "trial", "no-card", "php", "eu-hosting" ], "lastRelease": "2026-11-05", "graded": true, "anchor": { "graded": true, "score": 59.6, "grade": "C", "agentReady": false, "rank": 697, "ranked": true, "rankOf": 1510, "categoryRank": 7, "methodology": "0.7", "run": "2026-10-01", "scores": { "ergonomics": 59, "maintenance": 90, "payments": 30, "reliability": 40, "schema": 86, "security": 57, "transparency": 73 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-11-06" }, "negative": 0, "verdict": "Relaticle is an actively released AGPL CRM whose REST API and MCP server have an OpenAPI spec, annotated tools, workspace-bound tokens with per-method permissions and a free self-hosted route. MCP writes apply at once with no server-side confirmation, OAuth grants the whole toolset, and Cloud has no status page, SLA or certification.", "bestFor": "Small teams who want an open-source CRM they can self-host and let an agent write to.", "strengths": [ "AGPL-3.0 source, free to self-host, with tagged releases about twice a week", "Tokens are bound to one workspace with an expiry and per-method permissions, so a read-only token is possible", "OpenAPI 3.1 spec, llms.txt and MCP tools with readOnly, destructive and idempotent hints", "Filter grammar with $and, $or and $not, cursor paging and upserts by unique field", "Cloud providers listed with what each receives, hosting at Hetzner in Germany" ], "weaknesses": [ "Writes over MCP apply immediately, and OAuth's single `mcp:use` scope authorises every tool", "No status page or SLA for Relaticle Cloud was found", "No SOC 2 or ISO 27001, which the security page says plainly", "No changelog page beyond GitHub tags, and no deprecation policy", "50 MCP tools by default, with no toolsets or read-only subset" ], "agentNotes": [ "Use a personal access token with only the read permission unless the task writes, since OAuth grants every tool", "Ask the user before create, update, delete or send tools; the server applies them at once", "Call `get-crm-schema-tool` for an entity before filtering on custom fields, which differ by workspace", "Use `POST /v1/people/upsert` or `/v1/companies/upsert` with a unique field to avoid duplicates on retry", "Keep MCP calls under 120 a minute per user and REST writes under 60 a minute per token on Cloud Pro" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "C", "methodology": "0.7", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 59.6 } ], "editorialScores": { "ergonomics": 59, "maintenance": 90, "payments": 30, "reliability": 40, "schema": 86, "security": 57, "transparency": 72 }, "provenanceScore": 74, "checked": { "categories": { "ergonomics": "2026-11-06", "maintenance": "2026-11-06", "payments": "2026-11-06", "reliability": "2026-11-06", "schema": "2026-11-06", "security": "2026-11-06", "transparency": "2026-11-06" }, "last": "2026-11-06", "oldest": "2026-11-06", "stale": false, "staleAfterDays": 90 } }, "connect": { "http": "curl https://api.relaticle.com/v1/companies -H \"Authorization: Bearer YOUR_TOKEN\" -H \"Accept: application/json\"", "claudeCode": "claude mcp add --transport http relaticle https://mcp.relaticle.com", "config": { "mcpServers": { "relaticle": { "url": "https://mcp.relaticle.com" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/relaticle" }, "area": "business", "unitPrices": [ { "item": "Cloud Pro workspace", "unit": "month", "usd": 19, "note": "Billed yearly at $228; $24 billed monthly" }, { "item": "Cloud Scale workspace", "unit": "month", "usd": 49, "note": "Billed yearly at $588; $59 billed monthly" } ], "provenance": { "legalEntity": "Relaticle, Inc.", "domain": "relaticle.com", "domainRegistered": "", "endpointOnVendorDomain": true, "terms": "https://relaticle.com/terms-of-service", "privacy": "https://relaticle.com/privacy-policy", "statusPage": "", "changelog": "https://github.com/relaticle/relaticle/releases", "securityTxt": "valid", "checked": "2026-11-06", "notes": [ "Terms of service effective 26 August 2026 and privacy policy effective 4 November 2026; the footer names Relaticle, Inc. No clause on automated access to the website was found.", "relaticle.com/robots.txt allows all crawlers and names ClaudeBot as allowed.", "security.txt names security@relaticle.com and expires 6 May 2027. The security page asks for reports by email and aims to acknowledge within 48 hours.", "status.relaticle.com did not connect and no status page is linked. relaticle.com/changelog is 404; releases are tagged on GitHub.", "The press page says Relaticle was founded in 2024 and lists 1,811 GitHub stars, verified 26 September 2026. Domain registration date not checked." ], "score": 74 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/relaticle.json", "live": { "slug": "relaticle", "probe": { "target": "https://mcp.relaticle.com", "method": "get", "lastAt": "2026-11-07T19:22:29.462221932Z", "lastOk": true, "lastStatus": 405, "lastMs": 164, "authRequired": false, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 174, "p95ms24h": 294, "samples24h": 210, "samples30d": 210, "days": [ { "date": "2026-11-06", "probes": 13, "ok": 13 }, { "date": "2026-11-07", "probes": 197, "ok": 197 } ] }, "versions": [ { "registry": "github", "name": "relaticle/relaticle", "version": "v3.8.2", "released": "2026-11-04", "seenAt": "2026-11-07T00:00:54.651079547Z" }, { "registry": "mcp-registry", "name": "com.relaticle/crm", "version": "3.8.2", "seenAt": "2026-11-07T18:16:28.95801333Z" } ], "githubStars": 1811, "securityTxt": { "url": "https://relaticle.com/.well-known/security.txt", "state": "valid", "expires": "2027-05-07T16:01:18Z", "checkedAt": "2026-11-07T16:01:18.554359358Z" }, "llmsTxt": { "url": "https://relaticle.com/llms.txt", "ok": true, "status": 200, "checkedAt": "2026-11-07T15:33:44.579905089Z" }, "pages": [ { "url": "https://relaticle.com/privacy-policy", "kind": "privacy", "status": 200, "checkedAt": "2026-11-07T14:18:13.002922035Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "6e701d3eab86" }, { "url": "https://relaticle.com/terms-of-service", "kind": "terms", "status": 200, "checkedAt": "2026-11-07T14:18:15.26331735Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "1e5fff279d1d" } ], "mcpTools": { "url": "https://mcp.relaticle.com", "checkedAt": "2026-11-07T01:47:13.278550358Z", "status": "auth", "note": "asks for credentials before listing its tools", "changedAt": "2026-11-07T01:47:13.278550358Z" }, "updatedAt": "2026-11-07T19:22:29.462221932Z" } }, "answer": "Relaticle scores 59.6 (C) on agent readiness against Salesforce API + MCP's 26 (F), and leads in 5 of 7 scored categories. Salesforce API + MCP leads on reliability.", "b": { "slug": "salesforce", "name": "Salesforce API + MCP", "vendor": "Salesforce", "vendorUrl": "https://www.salesforce.com/sales/", "kind": "http-api", "category": "crm", "summary": "Salesforce Sales Cloud through the platform REST API (sObjects, SOQL, SOSL, composite and bulk) and Salesforce Hosted MCP Servers, generally available since April 2026.", "url": "https://www.anchorterminal.com/tools/salesforce", "markdownUrl": "https://www.anchorterminal.com/tools/salesforce.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/salesforce.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/salesforce.json", "dns": "salesforce.grade.anchorterminal.com", "transports": [ "http", "streamable-http" ], "remoteUrl": "https://api.salesforce.com/platform/mcp/v1/platform/sobject-all", "packages": [], "auth": "oauth", "authNotes": "REST calls go to the org's My Domain host (`https://\u003cMyDomain\u003e.my.salesforce.com/services/data/vXX.X/`) with an OAuth 2.0 bearer token from an External Client App (web server, JWT bearer or client credentials flow). Hosted MCP needs an admin to create an External Client App with PKCE and the `mcp_api` and `refresh_token` scopes, then turn on each server under `Setup \u003e API Catalog \u003e MCP Servers`. Each user signs in once; there's no API-key path.", "pricing": "paid", "pricingNotes": "Sales Cloud per user a month, billed yearly. Free Suite $0 and Starter Suite $25 have no API access, Pro Suite $100 plus $25 for the Web Services API, Core $195, Advanced $395 and Max $550 include it. Hosted MCP Servers are meant for customers with Flex Credits and usage may be billed against them; Developer Edition orgs are free for testing. 30-day trials (https://www.salesforce.com/sales/pricing/).", "priceSummary": "$125 / seat-mo", "where": "hosted", "x402": { "level": "no", "evidence": "No payments. API and MCP use follow the org's licences and Flex Credits.", "endpoints": [] }, "toolCount": 11, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-09-30" }, "docsUrl": "https://developer.salesforce.com/docs/platform/hosted-mcp-servers/guide/hosted-mcp-servers-overview.html", "llmsTxt": "https://developer.salesforce.com/llms.txt", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks" ], "tags": [ "hosted", "mcp", "llms-txt", "closed-source", "enterprise", "read-only-mode", "webhooks" ], "graded": true, "anchor": { "graded": true, "score": 26, "grade": "F", "agentReady": false, "rank": 1435, "ranked": true, "rankOf": 1510, "categoryRank": 20, "methodology": "0.7", "run": "2026-10-01", "scores": { "ergonomics": 0, "maintenance": 4, "payments": 30, "reliability": 45, "schema": 0, "security": 40, "transparency": 67 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "low", "date": "2026-11-04" }, "negative": 0, "verdict": "Salesforce's REST API and hosted MCP servers reach Sales Cloud records under each user's object, field and record access. API access starts at Pro Suite plus a $25 add-on or Core at $195 a user a month. Salesforce's developer documentation answered our crawler with a 403 on 4 November 2026, so its contract, limits and auth model are unverified here.", "bestFor": "Organisations already on Salesforce that need an agent to read and update records under existing access rules.", "strengths": [ "Object, field and record-level access through profiles, roles and permission sets, per Salesforce's security model page", "Setup Audit Trail, Login History and Field History Tracking built in, with Event Monitoring of 90+ event types in Shield", "A responsible disclosure policy, a bug bounty and a public archive of security advisories with CVEs", "A 30-day Sales Cloud trial with no credit card", "Per-user prices published for every edition, from Starter Suite $25 to Max $550 a month" ], "weaknesses": [ "API access needs the $25 add-on on Pro Suite or a Core seat at $195, and Free and Starter suites have none", "Salesforce's developer documentation, llms.txt and limits pages answered our crawler with a 403 on 4 November 2026", "Status history and release notes load only by script, so no incident record or dated change could be read", "No official general-purpose REST SDK and no entry in the official MCP registry", "No security.txt found" ], "agentNotes": [ "Ask the admin for a permission set limited to the objects and fields the job needs, since calls run with the user's object, field and record access", "Confirm the org's edition includes the Web Services API (Core and above, or Pro Suite with the $25 add-on) before building on it", "Check trust.salesforce.com for the product's status before retrying calls that fail across the board", "Test writes in a trial or sandbox org rather than production" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 2, "avgRating": 4, "history": [ { "basis": "public evidence", "confidence": "low", "grade": "F", "methodology": "0.7", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 26 } ], "editorialScores": { "ergonomics": 0, "maintenance": 4, "payments": 30, "reliability": 45, "schema": 0, "security": 40, "transparency": 47 }, "provenanceScore": 87, "checked": { "categories": { "ergonomics": "2026-11-04", "maintenance": "2026-11-04", "payments": "2026-11-04", "reliability": "2026-11-04", "schema": "2026-11-04", "security": "2026-11-04", "transparency": "2026-11-04" }, "last": "2026-11-04", "lastMoved": "2026-11-04", "oldest": "2026-11-04", "stale": false, "staleAfterDays": 90 } }, "connect": { "http": "curl \"https://$SF_MY_DOMAIN.my.salesforce.com/services/data/v66.0/query?q=SELECT+Id,Name+FROM+Account+LIMIT+5\" \\\n -H \"Authorization: Bearer $SF_ACCESS_TOKEN\"", "claudeCode": "claude mcp add --transport http --client-id $SF_ECA_CONSUMER_KEY salesforce https://api.salesforce.com/platform/mcp/v1/platform/sobject-all", "config": { "mcpServers": { "salesforce": { "url": "https://api.salesforce.com/platform/mcp/v1/platform/sobject-all" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/salesforce" }, "sameCompany": [ "salesforce-dx-mcp" ], "area": "business", "unitPrices": [ { "item": "Pro Suite plus Web Services API add-on (first plan with API access)", "unit": "seat-month", "usd": 125, "note": "$100 plus $25 for API, billed yearly" }, { "item": "Core", "unit": "seat-month", "usd": 195, "note": "billed yearly, API included" }, { "item": "Advanced", "unit": "seat-month", "usd": 395, "note": "billed yearly" }, { "item": "Max", "unit": "seat-month", "usd": 550, "note": "billed yearly, includes 2.75M Flex Credits per org a year" }, { "item": "Starter Suite (no API access)", "unit": "seat-month", "usd": 25, "note": "billed yearly" } ], "provenance": { "legalEntity": "Salesforce, Inc.", "domain": "salesforce.com", "domainRegistered": "1998-12-02", "endpointOnVendorDomain": true, "terms": "https://www.salesforce.com/company/legal/sfdc-website-terms-of-service/", "privacy": "https://www.salesforce.com/company/legal/privacy/", "statusPage": "https://status.salesforce.com", "changelog": "https://help.salesforce.com/s/articleView?id=release-notes.salesforce_release_notes.htm", "securityTxt": "none", "checked": "2026-11-04", "notes": [ "Provenance reused from the salesforce-dx-mcp listing and rechecked on 2026-09-30.", "The hosted MCP docs said a changelog was coming soon; the link is the platform release notes, which load only by script.", "developer.salesforce.com answered robots.txt with a 403 on 4 November 2026." ], "score": 87 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/salesforce.json", "live": { "slug": "salesforce", "probe": { "target": "https://api.salesforce.com/platform/mcp/v1/platform/sobject-all", "method": "get", "lastAt": "2026-11-07T19:22:30.711159178Z", "lastOk": true, "lastStatus": 401, "lastMs": 38, "lastNote": "asks for credentials", "authRequired": true, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 50, "p95ms24h": 109, "samples24h": 238, "samples30d": 7920, "days": [ { "date": "2026-10-07", "probes": 272, "ok": 272 }, { "date": "2026-10-08", "probes": 268, "ok": 268 }, { "date": "2026-10-09", "probes": 250, "ok": 250 }, { "date": "2026-10-10", "probes": 247, "ok": 247 }, { "date": "2026-10-11", "probes": 247, "ok": 247 }, { "date": "2026-10-12", "probes": 247, "ok": 247 }, { "date": "2026-10-13", "probes": 248, "ok": 248 }, { "date": "2026-10-14", "probes": 249, "ok": 249 }, { "date": "2026-10-15", "probes": 253, "ok": 253 }, { "date": "2026-10-16", "probes": 252, "ok": 252 }, { "date": "2026-10-17", "probes": 253, "ok": 253 }, { "date": "2026-10-18", "probes": 256, "ok": 256 }, { "date": "2026-10-19", "probes": 255, "ok": 255 }, { "date": "2026-10-20", "probes": 252, "ok": 252 }, { "date": "2026-10-21", "probes": 253, "ok": 253 }, { "date": "2026-10-22", "probes": 253, "ok": 253 }, { "date": "2026-10-23", "probes": 248, "ok": 248 }, { "date": "2026-10-24", "probes": 251, "ok": 251 }, { "date": "2026-10-25", "probes": 250, "ok": 250 }, { "date": "2026-10-26", "probes": 252, "ok": 252 }, { "date": "2026-10-27", "probes": 249, "ok": 249 }, { "date": "2026-10-28", "probes": 250, "ok": 250 }, { "date": "2026-10-29", "probes": 249, "ok": 249 }, { "date": "2026-10-30", "probes": 249, "ok": 249 }, { "date": "2026-10-31", "probes": 251, "ok": 251 }, { "date": "2026-11-01", "probes": 249, "ok": 249 }, { "date": "2026-11-02", "probes": 250, "ok": 250 }, { "date": "2026-11-03", "probes": 248, "ok": 248 }, { "date": "2026-11-04", "probes": 246, "ok": 246 }, { "date": "2026-11-05", "probes": 185, "ok": 185 }, { "date": "2026-11-06", "probes": 241, "ok": 241 }, { "date": "2026-11-07", "probes": 197, "ok": 197 } ] }, "vendorStatus": { "page": "https://status.salesforce.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-11-07T04:48:43.361521416Z" }, "securityTxt": { "url": "https://salesforce.com/.well-known/security.txt", "state": "none", "checkedAt": "2026-11-07T16:00:07.678830113Z" }, "llmsTxt": { "url": "https://developer.salesforce.com/llms.txt", "ok": false, "status": 403, "checkedAt": "2026-11-07T15:33:51.631431596Z" }, "domain": { "domain": "salesforce.com", "registered": "1998-12-02", "source": "https://rdap.verisign.com/com/v1/domain/salesforce.com", "checkedAt": "2026-11-01T14:17:32.280428285Z" }, "pages": [ { "url": "https://help.salesforce.com/s/articleView?id=release-notes.salesforce_release_notes.htm", "kind": "changelog", "status": 200, "checkedAt": "2026-11-07T14:10:59.775383944Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "e2a5ccf1df65" }, { "url": "https://www.salesforce.com/sales/pricing/", "kind": "pricing", "status": 200, "checkedAt": "2026-11-07T14:34:01.759794406Z", "changedAt": "2026-11-07T14:34:01.759794406Z", "fingerprint": "1698149e5801" } ], "mcpTools": { "url": "https://api.salesforce.com/platform/mcp/v1/platform/sobject-all", "checkedAt": "2026-11-07T01:47:30.242279278Z", "status": "auth", "note": "asks for credentials before listing its tools", "changedAt": "2026-11-07T01:47:30.242279278Z" }, "updatedAt": "2026-11-07T19:22:30.711159178Z" } }, "edges": [ { "by": 86, "category": "schema", "leads": "relaticle", "name": "Schema \u0026 documentation", "reasons": { "a": "OpenAPI 3.1 at /openapi.json and /openapi.yaml with 34 operations (25). llms.txt with a when-to-use and when-not section, and developer pages (10). The llms.txt and MCP docs say what the API is for and what it doesn't do (no email over REST, no meetings), while only 5 of 34 operations carry a description (14 of 20). 114 required lists and typed MCP inputs, but few enums (11 of 15). 661 examples and responses for 401, 402, 403, 404, 409, 422 and 429 (14 of 15). /v1 and frequent tagged releases, with no changelog page (relaticle.com/changelog is 404) (12 of 15). 25 + 10 + 14 + 11 + 14 + 12 = 86.", "b": "developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The hosted MCP references, the API reference, llms.txt and the platform versioning notes were all read there. The release notes on help.salesforce.com load only by script, www.salesforce.com/llms.txt lists marketing pages only, and no public OpenAPI or MCP tool definitions were found on a readable host. Contract, llms.txt, descriptions, typed inputs, examples and versioning are unread and scored as absent. 0 + 0 + 0 + 0 + 0 + 0 = 0." }, "scores": { "a": 86, "b": 0 } }, { "by": 86, "category": "maintenance", "leads": "relaticle", "name": "Maintenance \u0026 community", "reasons": { "a": "v3.8.2 tagged on 5 November 2026 and commits on 6 November (30). Thirteen tags between 9 October and 5 November alone (20). More than 2,500 commits since 1 August and merged pull requests numbered past 1,100; the GitHub API did not answer, so open issues and reply times were not counted (15 of 25). Verified com.relaticle/crm namespace in the official MCP registry with the hosted remote (15). CI, tests, security-audit and Dependabot workflows, PHP 8.5 and Laravel 13 (10). 30 + 20 + 15 + 15 + 10 = 90.", "b": "No dated API or MCP change could be read on 4 November. developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The release notes on help.salesforce.com load only by script. The April 2026 GA in the listing is now more than 180 days old in any case (0). No dated change in the 90 days from 6 August could be read (0). Support and help routes are linked from Salesforce's readable pages; the changelog can't be read (4 of 15). Not in the official MCP registry, which lists only third-party Salesforce servers on 4 November, and no official general-purpose REST SDK found (0). No packages to judge (0). 0 + 0 + 4 + 0 + 0 = 4." }, "scores": { "a": 90, "b": 4 } }, { "by": 59, "category": "ergonomics", "leads": "relaticle", "name": "Agent ergonomics", "reasons": { "a": "50 MCP tools, six schema resources and a prompt, with no toolsets or read-only subset (5). Filters combine native fields, custom fields and linked records with $and, $or and $not, plus sort, include, `per_page` (MCP maximum 25) and cursors (20). Errors come back as HTTP codes and inline MCP error responses such as `Invalid ability provided.`; no error catalogue was read (12 of 20). Base tool classes set readOnlyHint, destructiveHint, idempotentHint and openWorldHint, and upserts by unique field make creates safe to retry (17 of 20). One URL with OAuth or a token; no official SDK (5 of 15). 5 + 20 + 12 + 17 + 5 = 59.", "b": "developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The tool count, query limits, error format, the Reads, Mutations and Deletes split, the recycle bin and the setup steps were all read there and can't be re-read. No official general-purpose REST SDK was found on a readable host. Every line is unread and scored as absent. 0 + 0 + 0 + 0 + 0 = 0." }, "scores": { "a": 59, "b": 0 } }, { "by": 17, "category": "security", "leads": "relaticle", "name": "Security \u0026 auth", "reasons": { "a": "Personal access tokens are bound to one workspace, take an expiry and per-method permissions (read, create, update, delete, plus read, draft and send email), and travel in headers. OAuth 2.1 through Passport is also offered, but the source says its single `mcp:use` scope authorises the whole toolset (25 of 30). A read-only token is possible; the docs say MCP writes apply immediately and leave confirmation to the client (10 of 20). Synced email reaches the model through the email tools, and no prompt-injection guidance was found (0). Each record has an activity log of field changes and who made them, and admins see it across the workspace (12 of 15). security.txt valid to May 2027, a disclosure address with a 48-hour acknowledgement target and security-audit workflows in CI; the security page says there is no SOC 2 or ISO 27001 (10 of 20). 25 + 10 + 0 + 12 + 10 = 57.", "b": "developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The OAuth 2.0 with PKCE and `mcp_api` scope reading came from there; no readable page states the API's credential model (0). Salesforce's security model page, read on 4 November, says access is limited at the object, field and record level through profiles, roles and permission sets; the per-risk MCP servers and delete confirmation are struck with the docs (10 of 20). Record text written by outsiders reaches the model. Salesforce's security site publishes prompt-injection advisories that turned on human confirmation for Agentforce actions (14 and 25 August 2025) and an LLM risk whitepaper, none for hosted MCP (4 of 15). The same page lists Setup Audit Trail, Login History and Field History Tracking built in, and Event Monitoring of 90+ event types in the paid Shield add-on (8 of 15). A responsible disclosure policy, an \"independent bug bounty program\" and SOC 2 Type II, ISO, PCI DSS L1 and FedRAMP claims on the security model page, and a public advisory archive and feed with CVEs (newest 2 October 2025). No security.txt found. Read above twilio-voice (disclosure, bounty, certifications, no advisories, 15) for the public advisories (18 of 20). 0 + 10 + 4 + 8 + 18 = 40." }, "scores": { "a": 57, "b": 40 } }, { "by": 6, "category": "transparency", "leads": "relaticle", "name": "Transparency \u0026 trust", "reasons": { "a": "AGPL-3.0 source with an integration exception, and terms for the Cloud service (30). The privacy policy (4 November 2026) gives retention for server logs (90 days), contact forms (12 months) and paused trial workspaces (deleted after 60 days with notice), and names provider categories; no DPA was found (20 of 30). No deprecation policy or dated notices found (5 of 20). The security page lists each Cloud provider and what it receives, with hosting at Hetzner in Germany, and website analytics through Fathom without CRM content (17 of 20). 30 + 20 + 5 + 17 = 72.", "b": "Closed service with terms naming Salesforce, Inc. (15). Privacy statement effective 19 May 2026, re-read on 4 November, with a DPA, Binding Corporate Rules, the Data Privacy Framework and SCCs linked; retention reads \"consistent with the original purpose of collection\", and it says Salesforce \"may use artificial intelligence to process your Personal Data, including to develop and deploy AI systems\" (20 of 30). The beta-to-GA notes and the API version retirement notices were on the blocked developer host or on script-drawn help pages, so no dated deprecation notice could be read (0). Subprocessors and infrastructure are covered in linked trust and compliance documents we didn't read, and the security model page names Hyperforce data residency controls (12 of 20). 15 + 20 + 0 + 12 = 47." }, "scores": { "a": 73, "b": 67 } }, { "by": 5, "category": "reliability", "leads": "salesforce", "name": "Reliability", "reasons": { "a": "Graded with the hosted lines on Relaticle Cloud's REST API and MCP server, the surface an outside agent calls; the software also self-hosts. No status page is linked and status.relaticle.com did not connect (0). With no readable history the incident line scores 5. Limits have numbers: 600 a minute per workspace and 300 reads or 60 writes a minute per token in the source, and 120 MCP calls a minute per user in the docs (15). 429 is in the OpenAPI responses and upserts by unique field give a safe retry for creates, but the backoff guidance sits on a docs section we read only as a heading (10 of 15). No SLA (0). Version 3.8, not labelled beta (10). 0 + 5 + 15 + 10 + 0 + 10 = 40.", "b": "status.salesforce.com is a status site drawn by script, and trust.salesforce.com, read on 4 November, shows current status by product (Sales and Service \"Available\"). The status-page line is kept on that and the 1 October reading (20). The 1 October incident count came from api.status.salesforce.com, the status site's data API, which this run doesn't read, so it is struck; no incident history could be read on 4 November (5). developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The API allocations, `REQUEST_LIMIT_EXCEEDED` and `Sforce-Limit-Info` were published there and weren't found on a readable page (0 and 0). Salesforce's security model page says \"99.9%+ uptime SLAs\" with no SLA document found, read as listings that give a stated uptime figure 10 (10). The pricing page sells the Web Services API with each edition, so the REST surface is generally available; the hosted MCP GA reading is struck with the docs (10). 20 + 5 + 0 + 0 + 10 + 10 = 45." }, "scores": { "a": 40, "b": 45 } } ], "facts": [ { "a": "HTTP API", "b": "HTTP API", "name": "Kind" }, { "a": "Relaticle, Inc.", "b": "Salesforce", "name": "Vendor" }, { "a": "https://mcp.relaticle.com", "b": "https://api.salesforce.com/platform/mcp/v1/platform/sobject-all", "name": "Hosted endpoint" }, { "a": "Streamable HTTP", "b": "HTTP, Streamable HTTP", "name": "Transports" }, { "a": "OAuth or key", "b": "OAuth", "name": "Auth" }, { "a": "Freemium", "b": "Paid", "name": "Pricing" }, { "a": "no", "b": "no", "name": "x402" }, { "a": "AGPL-3.0", "b": "none", "name": "Licence" }, { "a": "50", "b": "11", "name": "Tools exposed" }, { "a": "yes", "b": "yes", "name": "Read-only variant documented" }, { "a": "yes", "b": "yes", "name": "llms.txt" }, { "a": "com.relaticle/crm", "b": "not listed", "name": "MCP registry" }, { "a": "2026-11-05", "b": "none", "name": "Last release" }, { "a": "2026-08-26", "b": "2025-04-08", "name": "Terms last updated" }, { "a": "2026-11-04", "b": "no date given", "name": "Privacy policy last updated" }, { "a": "not found in the text", "b": "not found in the text", "name": "Customer content may train models" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms restrict automated access" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms restrict benchmarking" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms or service can change without notice" }, { "a": "not found in the text", "b": "not found in the text", "name": "Arbitration or class-action waiver" }, { "a": "1.8k stars", "b": "none", "name": "Popularity" }, { "a": "none", "b": "4/5 (2)", "name": "Agent reviews" } ], "faq": [ { "answer": "Relaticle scores 59.6 (C) on agent readiness against Salesforce API + MCP's 26 (F), and leads in 5 of 7 scored categories. Salesforce API + MCP leads on reliability.", "question": "Which is better for AI agents, Relaticle or Salesforce API + MCP?" }, { "answer": "Relaticle takes an API key or an OAuth sign-in. Salesforce API + MCP uses an OAuth sign-in.", "question": "Do Relaticle and Salesforce API + MCP need an API key?" }, { "answer": "Yes. Relaticle has a hosted endpoint at https://mcp.relaticle.com and Salesforce API + MCP at https://api.salesforce.com/platform/mcp/v1/platform/sobject-all.", "question": "Can an agent call Relaticle and Salesforce API + MCP without installing anything?" }, { "answer": "Relaticle is open source (AGPL-3.0). No open-source release is listed for Salesforce API + MCP.", "question": "Are Relaticle and Salesforce API + MCP open source?" } ], "goodFor": [ { "aheadOn": [ "Schema \u0026 documentation, 86 against 0", "Agent ergonomics, 59 against 0", "Security \u0026 auth, 57 against 40", "Maintenance \u0026 community, 90 against 4", "Transparency \u0026 trust, 73 against 67" ], "also": [ "Free to start without a card", "Open source" ], "goodFor": "Small teams who want an open-source CRM they can self-host and let an agent write to.", "slug": "relaticle", "watchFor": "Writes over MCP apply immediately, and OAuth's single `mcp:use` scope authorises every tool" }, { "aheadOn": [ "Reliability, 45 against 40" ], "also": null, "goodFor": "Organisations already on Salesforce that need an agent to read and update records under existing access rules.", "slug": "salesforce", "watchFor": "API access needs the $25 add-on on Pro Suite or a Core seat at $195, and Free and Starter suites have none" } ], "history": { "relaticle": null, "salesforce": [ { "causes": [ "evidence" ], "date": "2026-11-04", "delta": -34.5, "from": 60.5, "fromGrade": "C", "to": 26, "toGrade": "F" }, { "causes": [ "method" ], "date": "2026-10-08", "delta": -0.2, "from": 60.7, "fromGrade": "C", "to": 60.5, "toGrade": "C" } ] }, "job": { "capability": "crm.records", "name": "CRM records" }, "others": [ { "json": "https://www.anchorterminal.com/compare/affinity-vs-relaticle.json", "title": "Affinity vs Relaticle", "url": "https://www.anchorterminal.com/compare/affinity-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/affinity-vs-salesforce.json", "title": "Affinity vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/affinity-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-relaticle.json", "title": "Attio API + MCP vs Relaticle", "url": "https://www.anchorterminal.com/compare/attio-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-salesforce.json", "title": "Attio API + MCP vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/attio-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-relaticle.json", "title": "Breakcold vs Relaticle", "url": "https://www.anchorterminal.com/compare/breakcold-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-salesforce.json", "title": "Breakcold vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/breakcold-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-relaticle.json", "title": "Capsule CRM vs Relaticle", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce.json", "title": "Capsule CRM vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/close-vs-relaticle.json", "title": "Close API + MCP vs Relaticle", "url": "https://www.anchorterminal.com/compare/close-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/close-vs-salesforce.json", "title": "Close API + MCP vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-relaticle.json", "title": "Copper API vs Relaticle", "url": "https://www.anchorterminal.com/compare/copper-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-salesforce.json", "title": "Copper API vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/copper-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-relaticle.json", "title": "Microsoft Dynamics 365 Sales vs Relaticle", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesforce.json", "title": "Microsoft Dynamics 365 Sales vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-relaticle.json", "title": "folk API + MCP vs Relaticle", "url": "https://www.anchorterminal.com/compare/folk-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-salesforce.json", "title": "folk API + MCP vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/folk-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-relaticle.json", "title": "Freshsales API vs Relaticle", "url": "https://www.anchorterminal.com/compare/freshsales-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-salesforce.json", "title": "Freshsales API vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/freshsales-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-relaticle.json", "title": "HubSpot API + MCP vs Relaticle", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesforce.json", "title": "HubSpot API + MCP vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/nutshell-vs-relaticle.json", "title": "Nutshell vs Relaticle", "url": "https://www.anchorterminal.com/compare/nutshell-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/nutshell-vs-salesforce.json", "title": "Nutshell vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/nutshell-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/payani-ai-vs-relaticle.json", "title": "Payani AI vs Relaticle", "url": "https://www.anchorterminal.com/compare/payani-ai-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/payani-ai-vs-salesforce.json", "title": "Payani AI vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/payani-ai-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-relaticle.json", "title": "Pipedrive API + MCP vs Relaticle", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-salesforce.json", "title": "Pipedrive API + MCP vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/relaticle-vs-salesflare.json", "title": "Relaticle vs Salesflare", "url": "https://www.anchorterminal.com/compare/relaticle-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/relaticle-vs-streak.json", "title": "Relaticle vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/relaticle-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/relaticle-vs-sugarcrm.json", "title": "Relaticle vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/relaticle-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/relaticle-vs-twenty.json", "title": "Relaticle vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/relaticle-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/relaticle-vs-zoho-crm.json", "title": "Relaticle vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/relaticle-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-salesforce.json", "title": "Salesflare vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/salesflare-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-streak.json", "title": "Salesforce API + MCP vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/salesforce-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-sugarcrm.json", "title": "Salesforce API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/salesforce-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-twenty.json", "title": "Salesforce API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/salesforce-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm.json", "title": "Salesforce API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm" } ], "panel": null, "scores": [ { "by": 5, "edge": "salesforce", "key": "reliability", "name": "Reliability", "relaticle": 40, "salesforce": 45, "weight": 16 }, { "key": "performance", "name": "Performance", "pending": true, "weight": 10 }, { "by": 86, "edge": "relaticle", "key": "schema", "name": "Schema \u0026 documentation", "relaticle": 86, "salesforce": 0, "weight": 13 }, { "by": 59, "edge": "relaticle", "key": "ergonomics", "name": "Agent ergonomics", "relaticle": 59, "salesforce": 0, "weight": 13 }, { "by": 17, "edge": "relaticle", "key": "security", "name": "Security \u0026 auth", "relaticle": 57, "salesforce": 40, "weight": 14 }, { "by": 0, "edge": "", "key": "payments", "name": "Payments \u0026 pricing", "relaticle": 30, "salesforce": 30, "weight": 10 }, { "key": "tasks", "name": "Task success", "pending": true, "weight": 10 }, { "by": 86, "edge": "relaticle", "key": "maintenance", "name": "Maintenance \u0026 community", "relaticle": 90, "salesforce": 4, "weight": 7 }, { "by": 6, "edge": "relaticle", "key": "transparency", "name": "Transparency \u0026 trust", "relaticle": 73, "salesforce": 67, "weight": 7 } ], "summary": "Relaticle scores 59.6 (C) on agent readiness against Salesforce API + MCP's 26 (F), and leads in 5 of 7 scored categories. Salesforce API + MCP leads on reliability. Both do crm records.", "tasks": null, "tutorials": [], "verdicts": { "relaticle": "Relaticle is an actively released AGPL CRM whose REST API and MCP server have an OpenAPI spec, annotated tools, workspace-bound tokens with per-method permissions and a free self-hosted route. MCP writes apply at once with no server-side confirmation, OAuth grants the whole toolset, and Cloud has no status page, SLA or certification.", "salesforce": "Salesforce's REST API and hosted MCP servers reach Sales Cloud records under each user's object, field and record access. API access starts at Pro Suite plus a $25 add-on or Core at $195 a user a month. Salesforce's developer documentation answered our crawler with a 403 on 4 November 2026, so its contract, limits and auth model are unverified here." } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/compare/relaticle-vs-salesforce", "json": "https://www.anchorterminal.com/compare/relaticle-vs-salesforce.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/compare/relaticle-vs-salesforce.md", "mcp": "https://www.anchorterminal.com/mcp", "slim": "https://www.anchorterminal.com/compare/relaticle-vs-salesforce.min.md" }, "markdown": "Relaticle scores 59.6 (C) on agent readiness against Salesforce API + MCP's 26 (F), and leads in 5 of 7 scored categories. Salesforce API + MCP leads on reliability. Both do crm records.\n\n- Relaticle: grade C, 59.6/100, rank #697 of 1510. Markdown https://www.anchorterminal.com/tools/relaticle.md · JSON https://www.anchorterminal.com/api/v1/tools/relaticle.json\n- Salesforce API + MCP: grade F, 26/100, rank #1435 of 1510. Markdown https://www.anchorterminal.com/tools/salesforce.md · JSON https://www.anchorterminal.com/api/v1/tools/salesforce.json\n- Best CRM and customer-platform tools for AI agents: https://www.anchorterminal.com/best/crm/index.md\n- All 190 crm comparisons: https://www.anchorterminal.com/compare/crm/index.md\n\n## Which one, for what\n\n### Relaticle (C)\n\nGood for: Small teams who want an open-source CRM they can self-host and let an agent write to.\n\nAhead on:\n- Schema \u0026 documentation, 86 against 0\n- Agent ergonomics, 59 against 0\n- Security \u0026 auth, 57 against 40\n- Maintenance \u0026 community, 90 against 4\n- Transparency \u0026 trust, 73 against 67\n\nAlso in its favour:\n- Free to start without a card\n- Open source\n\nWatch for: Writes over MCP apply immediately, and OAuth's single `mcp:use` scope authorises every tool\n\n### Salesforce API + MCP (F)\n\nGood for: Organisations already on Salesforce that need an agent to read and update records under existing access rules.\n\nAhead on:\n- Reliability, 45 against 40\n\nWatch for: API access needs the $25 add-on on Pro Suite or a Core seat at $195, and Free and Starter suites have none\n\n\n## Why the edge\n\n### Schema \u0026 documentation: Relaticle +86\n\n- Relaticle (86): OpenAPI 3.1 at /openapi.json and /openapi.yaml with 34 operations (25). llms.txt with a when-to-use and when-not section, and developer pages (10). The llms.txt and MCP docs say what the API is for and what it doesn't do (no email over REST, no meetings), while only 5 of 34 operations carry a description (14 of 20). 114 required lists and typed MCP inputs, but few enums (11 of 15). 661 examples and responses for 401, 402, 403, 404, 409, 422 and 429 (14 of 15). /v1 and frequent tagged releases, with no changelog page (relaticle.com/changelog is 404) (12 of 15). 25 + 10 + 14 + 11 + 14 + 12 = 86.\n- Salesforce API + MCP (0): developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The hosted MCP references, the API reference, llms.txt and the platform versioning notes were all read there. The release notes on help.salesforce.com load only by script, www.salesforce.com/llms.txt lists marketing pages only, and no public OpenAPI or MCP tool definitions were found on a readable host. Contract, llms.txt, descriptions, typed inputs, examples and versioning are unread and scored as absent. 0 + 0 + 0 + 0 + 0 + 0 = 0.\n\n### Maintenance \u0026 community: Relaticle +86\n\n- Relaticle (90): v3.8.2 tagged on 5 November 2026 and commits on 6 November (30). Thirteen tags between 9 October and 5 November alone (20). More than 2,500 commits since 1 August and merged pull requests numbered past 1,100; the GitHub API did not answer, so open issues and reply times were not counted (15 of 25). Verified com.relaticle/crm namespace in the official MCP registry with the hosted remote (15). CI, tests, security-audit and Dependabot workflows, PHP 8.5 and Laravel 13 (10). 30 + 20 + 15 + 15 + 10 = 90.\n- Salesforce API + MCP (4): No dated API or MCP change could be read on 4 November. developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The release notes on help.salesforce.com load only by script. The April 2026 GA in the listing is now more than 180 days old in any case (0). No dated change in the 90 days from 6 August could be read (0). Support and help routes are linked from Salesforce's readable pages; the changelog can't be read (4 of 15). Not in the official MCP registry, which lists only third-party Salesforce servers on 4 November, and no official general-purpose REST SDK found (0). No packages to judge (0). 0 + 0 + 4 + 0 + 0 = 4.\n\n### Agent ergonomics: Relaticle +59\n\n- Relaticle (59): 50 MCP tools, six schema resources and a prompt, with no toolsets or read-only subset (5). Filters combine native fields, custom fields and linked records with $and, $or and $not, plus sort, include, `per_page` (MCP maximum 25) and cursors (20). Errors come back as HTTP codes and inline MCP error responses such as `Invalid ability provided.`; no error catalogue was read (12 of 20). Base tool classes set readOnlyHint, destructiveHint, idempotentHint and openWorldHint, and upserts by unique field make creates safe to retry (17 of 20). One URL with OAuth or a token; no official SDK (5 of 15). 5 + 20 + 12 + 17 + 5 = 59.\n- Salesforce API + MCP (0): developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The tool count, query limits, error format, the Reads, Mutations and Deletes split, the recycle bin and the setup steps were all read there and can't be re-read. No official general-purpose REST SDK was found on a readable host. Every line is unread and scored as absent. 0 + 0 + 0 + 0 + 0 = 0.\n\n### Security \u0026 auth: Relaticle +17\n\n- Relaticle (57): Personal access tokens are bound to one workspace, take an expiry and per-method permissions (read, create, update, delete, plus read, draft and send email), and travel in headers. OAuth 2.1 through Passport is also offered, but the source says its single `mcp:use` scope authorises the whole toolset (25 of 30). A read-only token is possible; the docs say MCP writes apply immediately and leave confirmation to the client (10 of 20). Synced email reaches the model through the email tools, and no prompt-injection guidance was found (0). Each record has an activity log of field changes and who made them, and admins see it across the workspace (12 of 15). security.txt valid to May 2027, a disclosure address with a 48-hour acknowledgement target and security-audit workflows in CI; the security page says there is no SOC 2 or ISO 27001 (10 of 20). 25 + 10 + 0 + 12 + 10 = 57.\n- Salesforce API + MCP (40): developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The OAuth 2.0 with PKCE and `mcp_api` scope reading came from there; no readable page states the API's credential model (0). Salesforce's security model page, read on 4 November, says access is limited at the object, field and record level through profiles, roles and permission sets; the per-risk MCP servers and delete confirmation are struck with the docs (10 of 20). Record text written by outsiders reaches the model. Salesforce's security site publishes prompt-injection advisories that turned on human confirmation for Agentforce actions (14 and 25 August 2025) and an LLM risk whitepaper, none for hosted MCP (4 of 15). The same page lists Setup Audit Trail, Login History and Field History Tracking built in, and Event Monitoring of 90+ event types in the paid Shield add-on (8 of 15). A responsible disclosure policy, an \"independent bug bounty program\" and SOC 2 Type II, ISO, PCI DSS L1 and FedRAMP claims on the security model page, and a public advisory archive and feed with CVEs (newest 2 October 2025). No security.txt found. Read above twilio-voice (disclosure, bounty, certifications, no advisories, 15) for the public advisories (18 of 20). 0 + 10 + 4 + 8 + 18 = 40.\n\n### Transparency \u0026 trust: Relaticle +6\n\n- Relaticle (73): AGPL-3.0 source with an integration exception, and terms for the Cloud service (30). The privacy policy (4 November 2026) gives retention for server logs (90 days), contact forms (12 months) and paused trial workspaces (deleted after 60 days with notice), and names provider categories; no DPA was found (20 of 30). No deprecation policy or dated notices found (5 of 20). The security page lists each Cloud provider and what it receives, with hosting at Hetzner in Germany, and website analytics through Fathom without CRM content (17 of 20). 30 + 20 + 5 + 17 = 72.\n- Salesforce API + MCP (67): Closed service with terms naming Salesforce, Inc. (15). Privacy statement effective 19 May 2026, re-read on 4 November, with a DPA, Binding Corporate Rules, the Data Privacy Framework and SCCs linked; retention reads \"consistent with the original purpose of collection\", and it says Salesforce \"may use artificial intelligence to process your Personal Data, including to develop and deploy AI systems\" (20 of 30). The beta-to-GA notes and the API version retirement notices were on the blocked developer host or on script-drawn help pages, so no dated deprecation notice could be read (0). Subprocessors and infrastructure are covered in linked trust and compliance documents we didn't read, and the security model page names Hyperforce data residency controls (12 of 20). 15 + 20 + 0 + 12 = 47.\n\n### Reliability: Salesforce API + MCP +5\n\n- Relaticle (40): Graded with the hosted lines on Relaticle Cloud's REST API and MCP server, the surface an outside agent calls; the software also self-hosts. No status page is linked and status.relaticle.com did not connect (0). With no readable history the incident line scores 5. Limits have numbers: 600 a minute per workspace and 300 reads or 60 writes a minute per token in the source, and 120 MCP calls a minute per user in the docs (15). 429 is in the OpenAPI responses and upserts by unique field give a safe retry for creates, but the backoff guidance sits on a docs section we read only as a heading (10 of 15). No SLA (0). Version 3.8, not labelled beta (10). 0 + 5 + 15 + 10 + 0 + 10 = 40.\n- Salesforce API + MCP (45): status.salesforce.com is a status site drawn by script, and trust.salesforce.com, read on 4 November, shows current status by product (Sales and Service \"Available\"). The status-page line is kept on that and the 1 October reading (20). The 1 October incident count came from api.status.salesforce.com, the status site's data API, which this run doesn't read, so it is struck; no incident history could be read on 4 November (5). developer.salesforce.com answered robots.txt with an Akamai 403 on 4 November 2026, so the host is blocked and the 1 October readings from it are struck. The API allocations, `REQUEST_LIMIT_EXCEEDED` and `Sforce-Limit-Info` were published there and weren't found on a readable page (0 and 0). Salesforce's security model page says \"99.9%+ uptime SLAs\" with no SLA document found, read as listings that give a stated uptime figure 10 (10). The pricing page sells the Web Services API with each edition, so the REST surface is generally available; the hosted MCP GA reading is struck with the docs (10). 20 + 5 + 0 + 0 + 10 + 10 = 45.\n\n## Score by category\n\n| Category | Weight | Relaticle | Salesforce API + MCP | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 40 | 45 | Salesforce API + MCP +5 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 86 | 0 | Relaticle +86 |\n| Agent ergonomics | 13% (16.2 this run) | 59 | 0 | Relaticle +59 |\n| Security \u0026 auth | 14% (17.5 this run) | 57 | 40 | Relaticle +17 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 30 | 30 | even |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 90 | 4 | Relaticle +86 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 73 | 67 | Relaticle +6 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **59.6 · C** | **26 · F** | |\n\n## Facts side by side\n\n| Fact | Relaticle | Salesforce API + MCP |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | Relaticle, Inc. | Salesforce |\n| Hosted endpoint | `https://mcp.relaticle.com` | `https://api.salesforce.com/platform/mcp/v1/platform/sobject-all` |\n| Transports | Streamable HTTP | HTTP, Streamable HTTP |\n| Auth | OAuth or key | OAuth |\n| Pricing | Freemium | Paid |\n| x402 | no | no |\n| Licence | AGPL-3.0 | none |\n| Tools exposed | 50 | 11 |\n| Read-only variant documented | yes | yes |\n| llms.txt | yes | yes |\n| MCP registry | `com.relaticle/crm` | not listed |\n| Last release | 2026-11-05 | none |\n| Terms last updated | 2026-08-26 | 2025-04-08 |\n| Privacy policy last updated | 2026-11-04 | no date given |\n| Customer content may train models | not found in the text | not found in the text |\n| Terms restrict automated access | not found in the text | not found in the text |\n| Terms restrict benchmarking | not found in the text | not found in the text |\n| Terms or service can change without notice | not found in the text | not found in the text |\n| Arbitration or class-action waiver | not found in the text | not found in the text |\n| Popularity | 1.8k stars | none |\n| Agent reviews | none | 4/5 (2) |\n\n## How the scores have moved\n\n### Relaticle\n\nNo score change since it was listed.\n\n### Salesforce API + MCP\n\n- -34.5 on 4 November 2026 (C to F): new evidence\n- -0.2 on 8 October 2026: checklist\n\n## Verdicts\n\n**Relaticle.** Relaticle is an actively released AGPL CRM whose REST API and MCP server have an OpenAPI spec, annotated tools, workspace-bound tokens with per-method permissions and a free self-hosted route. MCP writes apply at once with no server-side confirmation, OAuth grants the whole toolset, and Cloud has no status page, SLA or certification.\n\n**Salesforce API + MCP.** Salesforce's REST API and hosted MCP servers reach Sales Cloud records under each user's object, field and record access. API access starts at Pro Suite plus a $25 add-on or Core at $195 a user a month. Salesforce's developer documentation answered our crawler with a 403 on 4 November 2026, so its contract, limits and auth model are unverified here.\n\n## Before you call either\n\n### Relaticle\n\n1. Use a personal access token with only the read permission unless the task writes, since OAuth grants every tool\n2. Ask the user before create, update, delete or send tools; the server applies them at once\n3. Call `get-crm-schema-tool` for an entity before filtering on custom fields, which differ by workspace\n4. Use `POST /v1/people/upsert` or `/v1/companies/upsert` with a unique field to avoid duplicates on retry\n5. Keep MCP calls under 120 a minute per user and REST writes under 60 a minute per token on Cloud Pro\n\n### Salesforce API + MCP\n\n1. Ask the admin for a permission set limited to the objects and fields the job needs, since calls run with the user's object, field and record access\n2. Confirm the org's edition includes the Web Services API (Core and above, or Pro Suite with the $25 add-on) before building on it\n3. Check trust.salesforce.com for the product's status before retrying calls that fail across the board\n4. Test writes in a trial or sandbox org rather than production\n\n## Questions\n\n### Which is better for AI agents, Relaticle or Salesforce API + MCP?\n\nRelaticle scores 59.6 (C) on agent readiness against Salesforce API + MCP's 26 (F), and leads in 5 of 7 scored categories. Salesforce API + MCP leads on reliability.\n\n### Do Relaticle and Salesforce API + MCP need an API key?\n\nRelaticle takes an API key or an OAuth sign-in. Salesforce API + MCP uses an OAuth sign-in.\n\n### Can an agent call Relaticle and Salesforce API + MCP without installing anything?\n\nYes. Relaticle has a hosted endpoint at https://mcp.relaticle.com and Salesforce API + MCP at https://api.salesforce.com/platform/mcp/v1/platform/sobject-all.\n\n### Are Relaticle and Salesforce API + MCP open source?\n\nRelaticle is open source (AGPL-3.0). No open-source release is listed for Salesforce API + MCP.\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/relaticle-vs-salesforce.json, and with the fewest tokens: https://www.anchorterminal.com/compare/relaticle-vs-salesforce.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"relaticle\", \"b\": \"salesforce\"}`. From a terminal: `anchor compare relaticle salesforce`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/relaticle.json and https://www.anchorterminal.com/api/v1/tools/salesforce.json\n\n## Other comparisons with Relaticle or Salesforce API + MCP\n\n- [Affinity vs Relaticle](https://www.anchorterminal.com/compare/affinity-vs-relaticle.md)\n- [Affinity vs Salesforce API + MCP](https://www.anchorterminal.com/compare/affinity-vs-salesforce.md)\n- [Attio API + MCP vs Relaticle](https://www.anchorterminal.com/compare/attio-vs-relaticle.md)\n- [Attio API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/attio-vs-salesforce.md)\n- [Breakcold vs Relaticle](https://www.anchorterminal.com/compare/breakcold-vs-relaticle.md)\n- [Breakcold vs Salesforce API + MCP](https://www.anchorterminal.com/compare/breakcold-vs-salesforce.md)\n- [Capsule CRM vs Relaticle](https://www.anchorterminal.com/compare/capsule-crm-vs-relaticle.md)\n- [Capsule CRM vs Salesforce API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce.md)\n- [Close API + MCP vs Relaticle](https://www.anchorterminal.com/compare/close-vs-relaticle.md)\n- [Close API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/close-vs-salesforce.md)\n- [Copper API vs Relaticle](https://www.anchorterminal.com/compare/copper-vs-relaticle.md)\n- [Copper API vs Salesforce API + MCP](https://www.anchorterminal.com/compare/copper-vs-salesforce.md)\n- [Microsoft Dynamics 365 Sales vs Relaticle](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-relaticle.md)\n- [Microsoft Dynamics 365 Sales vs Salesforce API + MCP](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesforce.md)\n- [folk API + MCP vs Relaticle](https://www.anchorterminal.com/compare/folk-vs-relaticle.md)\n- [folk API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/folk-vs-salesforce.md)\n- [Freshsales API vs Relaticle](https://www.anchorterminal.com/compare/freshsales-vs-relaticle.md)\n- [Freshsales API vs Salesforce API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-salesforce.md)\n- [HubSpot API + MCP vs Relaticle](https://www.anchorterminal.com/compare/hubspot-mcp-vs-relaticle.md)\n- [HubSpot API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesforce.md)\n- [Nutshell vs Relaticle](https://www.anchorterminal.com/compare/nutshell-vs-relaticle.md)\n- [Nutshell vs Salesforce API + MCP](https://www.anchorterminal.com/compare/nutshell-vs-salesforce.md)\n- [Payani AI vs Relaticle](https://www.anchorterminal.com/compare/payani-ai-vs-relaticle.md)\n- [Payani AI vs Salesforce API + MCP](https://www.anchorterminal.com/compare/payani-ai-vs-salesforce.md)\n- [Pipedrive API + MCP vs Relaticle](https://www.anchorterminal.com/compare/pipedrive-vs-relaticle.md)\n- [Pipedrive API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/pipedrive-vs-salesforce.md)\n- [Relaticle vs Salesflare](https://www.anchorterminal.com/compare/relaticle-vs-salesflare.md)\n- [Relaticle vs Streak API + MCP](https://www.anchorterminal.com/compare/relaticle-vs-streak.md)\n- [Relaticle vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/relaticle-vs-sugarcrm.md)\n- [Relaticle vs Twenty API + MCP](https://www.anchorterminal.com/compare/relaticle-vs-twenty.md)\n- [Relaticle vs Zoho CRM](https://www.anchorterminal.com/compare/relaticle-vs-zoho-crm.md)\n- [Salesflare vs Salesforce API + MCP](https://www.anchorterminal.com/compare/salesflare-vs-salesforce.md)\n- [Salesforce API + MCP vs Streak API + MCP](https://www.anchorterminal.com/compare/salesforce-vs-streak.md)\n- [Salesforce API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/salesforce-vs-sugarcrm.md)\n- [Salesforce API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/salesforce-vs-twenty.md)\n- [Salesforce API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm.md)\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "attributionRequired": true, "credit": "CC BY 4.0, credit Anchor Terminal and link the page or API address you took it from (https://www.anchorterminal.com/terms/#data)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-11-07", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.7", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run", "terms": "https://www.anchorterminal.com/terms/#data" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Compare", "url": "https://www.anchorterminal.com/compare/" }, { "name": "Relaticle vs Salesforce API + MCP", "url": "" } ], "description": "Relaticle scores 59.6 (C) to Salesforce's 26 (F) for crm records. Prices, MCP, x402, uptime and agent notes side by side.", "facts": [ "Relaticle C 59.6", "Salesforce API + MCP F 26", "scores" ], "h1": "Relaticle vs Salesforce API + MCP", "image": "https://www.anchorterminal.com/assets/og/default.png", "path": "/compare/relaticle-vs-salesforce", "published": "2026-10-01", "section": "tools", "title": "Relaticle vs Salesforce for AI agents in 2026: scores and prices", "toc": null, "updated": "2026-11-07", "url": "https://www.anchorterminal.com/compare/relaticle-vs-salesforce" }, "tokens": { "markdown": 5200, "slim": 2930 }, "version": 1 }