{ "data": { "a": { "slug": "pipedrive", "name": "Pipedrive API + MCP", "vendor": "Pipedrive", "vendorUrl": "https://www.pipedrive.com", "kind": "http-api", "category": "crm", "summary": "REST API (v1 and a faster v2) and a hosted MCP server for Pipedrive, the pipeline CRM.", "url": "https://www.anchorterminal.com/tools/pipedrive", "markdownUrl": "https://www.anchorterminal.com/tools/pipedrive.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/pipedrive.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/pipedrive.json", "repo": "https://github.com/pipedrive/client-nodejs", "transports": [ "http", "streamable-http" ], "remoteUrl": "https://api.pipedrive.com/api/v2", "packages": [ { "registry": "npm", "name": "pipedrive" } ], "auth": "mixed", "authNotes": "Personal API token in the x-api-token header (older docs show it as an api_token query parameter, which puts it in logs); one active token per user per company. OAuth 2.0 with scopes for marketplace apps. The MCP server at https://mcp.pipedrive.ai/mcp is OAuth only, through oauth.pipedrive.com, with scopes for deals, contacts, leads, activities, products and search.", "pricing": "paid", "pricingNotes": "No free plan, a 14-day trial with no card. Lite $14, Growth $39, Premium $59 and Ultimate $79 a seat a month billed yearly ($24, $49, $79 and $99 billed monthly per the 30 September check). API and MCP on every plan. Each company gets a daily API budget of 30,000 tokens times a plan multiplier (Lite 1 up to Ultimate 7) times seats; extra token packs are sold from $100 a month (https://www.pipedrive.com/en/pricing).", "priceSummary": "$24 / seat-mo", "where": "hosted", "x402": { "level": "no", "evidence": "No payments. Access follows the Pipedrive subscription and its daily API token budget.", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": 234, "npmWeekly": 71835, "pypiWeekly": null, "asOf": "2026-09-30" }, "docsUrl": "https://developers.pipedrive.com/docs/api/v1", "llmsTxt": "https://pipedrive.readme.io/llms.txt", "openapi": "https://developers.pipedrive.com/docs/api/v1/openapi-v2.yaml", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks" ], "tags": [ "hosted", "mcp", "llms-txt", "openapi", "webhooks", "closed-source", "typescript", "no-card" ], "lastRelease": "2026-09-08", "graded": true, "anchor": { "graded": true, "score": 60.5, "grade": "C", "agentReady": false, "rank": 350, "ranked": true, "rankOf": 629, "categoryRank": 8, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 61, "maintenance": 83, "payments": 30, "reliability": 53, "schema": 80, "security": 53, "transparency": 76 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-01" }, "negative": 0, "verdict": "Hosted MCP server on every plan, with actions recorded in the change log. MCP tool list not published, and the server is labelled beta.", "bestFor": "Small and mid-size sales teams running deal pipelines who want an agent to update deals and log activities.", "strengths": [ "Hosted MCP server on every plan, with actions recorded in the change log", "Detailed rate-limit docs with token costs per call type and remaining-budget headers", "Official Node (33.7.0, 8 September 2026) and PHP SDKs", "ISO 27001, ISO 27701 and SOC 2 Type 2", "Dated deprecations announced months ahead" ], "weaknesses": [ "MCP tool list not published, and the server is labelled beta", "Four incidents over an hour in September 2026, and no status component for API v2 or MCP", "Personal API tokens carry full user rights and can travel as a query parameter", "Daily token budget is shared by the whole company", "No security.txt and no retention period after account closure" ], "agentNotes": [ "Use v2 endpoints, which cost fewer tokens than v1", "Read `x-daily-requests-left` before a bulk run, since a search costs 40 tokens", "Send the token in the `x-api-token` header, never as `api_token` in the URL", "Keep under 10 search requests per 2 seconds on every plan", "Ask the user to load all Pipedrive tools in the client if an expected tool is missing" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 2, "avgRating": 2.5, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "C", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 60.5 } ], "editorialScores": { "ergonomics": 61, "maintenance": 83, "payments": 30, "reliability": 53, "schema": 80, "security": 53, "transparency": 66 }, "provenanceScore": 85 }, "connect": { "http": "curl \"https://api.pipedrive.com/api/v2/deals?limit=5\" -H \"x-api-token: $PIPEDRIVE_API_TOKEN\"", "claudeCode": "claude mcp add --transport http pipedrive https://mcp.pipedrive.ai/mcp", "config": { "mcpServers": { "pipedrive": { "url": "https://mcp.pipedrive.ai/mcp" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/pipedrive" }, "area": "business", "unitPrices": [ { "item": "Lite", "unit": "seat-month", "usd": 24, "note": "billed monthly; API on every plan" }, { "item": "Growth", "unit": "seat-month", "usd": 49, "note": "billed monthly" }, { "item": "Premium", "unit": "seat-month", "usd": 79, "note": "billed monthly" }, { "item": "Ultimate", "unit": "seat-month", "usd": 99, "note": "billed monthly" } ], "provenance": { "legalEntity": "Pipedrive Inc.", "domain": "pipedrive.com", "domainRegistered": "2010-07-07", "endpointOnVendorDomain": true, "terms": "https://www.pipedrive.com/en/terms-of-service", "privacy": "https://www.pipedrive.com/en/privacy", "statusPage": "https://status.pipedrive.com", "changelog": "https://developers.pipedrive.com/changelog", "securityTxt": "none", "checked": "2026-09-30", "notes": [ "US customers contract with Pipedrive Inc., EU customers with Pipedrive OÜ (Tallinn), UK customers with Pipedrive UK.", "The MCP server is on pipedrive.ai, a separate domain from the REST API." ], "score": 85 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/pipedrive.json", "live": { "slug": "pipedrive", "probe": { "target": "https://api.pipedrive.com/api/v2", "method": "get", "lastAt": "2026-10-08T19:08:55.672347616Z", "lastOk": true, "lastStatus": 401, "lastMs": 88, "lastNote": "asks for credentials", "authRequired": true, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 66, "p95ms24h": 169, "samples24h": 272, "samples30d": 2135, "days": [ { "date": "2026-09-30", "probes": 35, "ok": 35 }, { "date": "2026-10-01", "probes": 276, "ok": 276 }, { "date": "2026-10-02", "probes": 248, "ok": 248 }, { "date": "2026-10-03", "probes": 271, "ok": 271 }, { "date": "2026-10-04", "probes": 272, "ok": 272 }, { "date": "2026-10-05", "probes": 272, "ok": 272 }, { "date": "2026-10-06", "probes": 272, "ok": 272 }, { "date": "2026-10-07", "probes": 272, "ok": 272 }, { "date": "2026-10-08", "probes": 217, "ok": 217 } ] }, "vendorStatus": { "page": "https://status.pipedrive.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-08T17:51:06.456675258Z" }, "versions": [ { "registry": "github", "name": "pipedrive/client-nodejs", "version": "v17.5.3", "released": "2022-10-31", "seenAt": "2026-10-08T16:25:19.139321305Z" }, { "registry": "npm", "name": "pipedrive", "version": "33.7.0", "seenAt": "2026-10-08T16:25:18.312213637Z" } ], "githubStars": 234, "npmWeekly": 76713, "securityTxt": { "url": "https://pipedrive.com/.well-known/security.txt", "state": "none", "checkedAt": "2026-10-08T15:38:33.754939622Z" }, "llmsTxt": { "url": "https://pipedrive.readme.io/llms.txt", "ok": true, "status": 200, "checkedAt": "2026-10-08T14:00:45.514780864Z" }, "domain": { "domain": "pipedrive.com", "registered": "2010-07-07", "source": "https://rdap.verisign.com/com/v1/domain/pipedrive.com", "checkedAt": "2026-10-04T13:04:19.697173935Z" }, "pages": [ { "url": "https://developers.pipedrive.com/changelog", "kind": "changelog", "status": 200, "checkedAt": "2026-10-08T18:17:56.207853411Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "eac46f3a71fb" }, { "url": "https://www.pipedrive.com/en/pricing", "kind": "pricing", "status": 403, "checkedAt": "2026-10-08T18:29:38.446785051Z", "changedAt": "2026-10-07T18:13:18.148487171Z", "fingerprint": "e3c8425fa6fb" }, { "url": "https://www.pipedrive.com/en/privacy", "kind": "privacy", "status": 200, "checkedAt": "2026-10-08T18:29:40.500289764Z", "changedAt": "2026-10-05T16:04:00.327074718Z", "fingerprint": "d4901911b458" }, { "url": "https://www.pipedrive.com/en/terms-of-service", "kind": "terms", "status": 200, "checkedAt": "2026-10-08T18:29:42.616107855Z", "changedAt": "2026-10-05T16:04:02.367863056Z", "fingerprint": "a40a8d43f57c" } ], "updatedAt": "2026-10-08T19:08:55.672347616Z" } }, "answer": "Zoho CRM scores 70.8 (BB) on agent readiness against Pipedrive API + MCP's 60.5 (C), and leads in 5 of 7 scored categories. Pipedrive API + MCP leads on maintenance \u0026 community.", "b": { "slug": "zoho-crm", "name": "Zoho CRM", "vendor": "Zoho", "vendorUrl": "https://www.zoho.com/crm/", "kind": "http-api", "category": "crm", "summary": "Zoho CRM is a hosted sales CRM from Zoho. Agents reach it through the REST API v8, with record, search, query, bulk and notification endpoints behind OAuth 2.0, or through four pre-built remote MCP servers.", "url": "https://www.anchorterminal.com/tools/zoho-crm", "markdownUrl": "https://www.anchorterminal.com/tools/zoho-crm.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/zoho-crm.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/zoho-crm.json", "repo": "https://github.com/zoho/crm-oas", "license": "Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0", "transports": [ "http" ], "packages": [ { "registry": "npm", "name": "@zohocrm/nodejs-sdk-8.0" }, { "registry": "pypi", "name": "zohocrmsdk8-0" } ], "auth": "oauth", "authNotes": "OAuth 2.0 only. A person registers a client in the Zoho API console (a web application, or a self client for one organisation) and approves scopes, which narrow to one module and one operation. The access token lasts one hour and goes in `Authorization: Zoho-oauthtoken \u003ctoken\u003e`. The refresh token lasts until revoked. Each data centre has its own accounts host and API domain. Registration is self-serve, with no app review or sales approval for use inside one's own organisation.", "pricing": "freemium", "pricingNotes": "Free edition for three users with 5,000 API credits a day and no card at signup. Paid editions cost $14 to $52 a user a month billed yearly ($20 to $65 monthly) and have a 15-day trial. API calls draw on a daily credit allowance set by edition and user licences. Extra credits are pay as you go from $0.14 per 1,000 a day (https://www.zoho.com/crm/zohocrm-pricing.html, checked 2026-10-08).", "priceSummary": "$14 / seat-mo", "where": "local", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the API docs, the OpenAPI files or the pricing page (checked 2026-10-08).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": 830, "pypiWeekly": 6148, "asOf": "2026-10-08" }, "docsUrl": "https://www.zoho.com/crm/developer/docs/api/v8/", "openapi": "https://github.com/zoho/crm-oas/tree/main/v8.0", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks" ], "tags": [ "hosted", "closed-source", "oauth", "openapi", "mcp", "webhooks", "free-tier", "no-card", "python", "nodejs", "java", "status-page", "bug-bounty", "soc2" ], "lastRelease": "2026-09-21", "graded": true, "anchor": { "graded": true, "score": 70.8, "grade": "BB", "agentReady": true, "rank": 121, "ranked": true, "rankOf": 629, "categoryRank": 2, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 81, "maintenance": 77, "payments": 40, "reliability": 72, "schema": 81, "security": 67, "transparency": 75 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-08" }, "negative": 0, "verdict": "A public OpenAPI 3.1 description of 644 operations and OAuth scopes down to one module and one operation suit agent use, and the Free edition includes 5,000 API credits a day. The documented token refresh puts the client secret in the URL, and no SLA, deprecation policy or dated API changelog was found.", "bestFor": "Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access.", "strengths": [ "OpenAPI 3.1 files for 103 resources and 644 operations are public on GitHub, with a Markdown page per operation", "OAuth scopes narrow to one module and one operation, such as `ZohoCRM.modules.leads.READ`", "The `fields` parameter is mandatory on list calls, so responses carry only the fields requested (50 at most)", "Upsert matches on duplicate check fields, so a repeated create updates the record", "Free edition for three users with 5,000 API credits a day and no card at signup" ], "weaknesses": [ "The documented refresh and revoke calls put the refresh token and client secret in the URL query string", "No SLA, API deprecation policy or dated API changelog found in the reviewed pages", "429 is documented without a Retry-After header or backoff guidance", "Access tokens last one hour and hosts differ by data centre, so setup needs a token exchange and the right domain", "Sub-processor directory loads by script and the DPA is sent on request by email" ], "agentNotes": [ "Use the `api_domain` returned with the token, since each data centre has its own host (zohoapis.com, zohoapis.eu, zohoapis.in and others)", "Send `Authorization: Zoho-oauthtoken \u003ctoken\u003e` and refresh hourly. Put refresh parameters in the POST body, not the URL", "Pass `fields` on every list call. Page with `page` up to 2,000 records, then `page_token` up to 100,000", "Create through `/{module}/upsert` so a retry updates instead of duplicating", "Budget credits. Convert Lead costs 5, Send Mail 20, a bulk read 50, and calls through the MCP servers draw on the same allowance" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "BB", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 70.8 } ], "editorialScores": { "ergonomics": 81, "maintenance": 77, "payments": 40, "reliability": 72, "schema": 81, "security": 67, "transparency": 54 }, "provenanceScore": 95 }, "connect": { "install": "pip install zohocrmsdk8-0", "http": "curl \"https://www.zohoapis.com/crm/v8/Leads?fields=Last_Name,Email\u0026per_page=5\" \\\n -X GET -H \"Authorization: Zoho-oauthtoken $ZOHO_ACCESS_TOKEN\"", "config": { "mcpServers": { "zoho-crm-data-insights": { "url": "https://zoho-crm-data-insights-60065097786.zohomcp.in/mcp/d17dfe13292e0414a929516bb8f8e797/message" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/zoho-crm" }, "sameCompany": [ "zoho-zeptomail" ], "area": "business", "unitPrices": [ { "item": "Standard", "unit": "seat-month", "usd": 14, "note": "billed yearly; $20 billed monthly" }, { "item": "Professional", "unit": "seat-month", "usd": 23, "note": "billed yearly; $35 billed monthly" }, { "item": "Enterprise", "unit": "seat-month", "usd": 40, "note": "billed yearly; $50 billed monthly" }, { "item": "Ultimate", "unit": "seat-month", "usd": 52, "note": "billed yearly; $65 billed monthly" }, { "item": "Add-on API credits, first 25,000 a day", "unit": "credit", "usd": 0.00014, "note": "$0.14 per 1,000 credits per 24 hours, falling to $0.025 per 1,000 above 250,000; billed for credits used" } ], "provenance": { "legalEntity": "Zoho Corporation Private Limited", "domain": "zoho.com", "domainRegistered": "2004-01-16", "domainNote": "API calls go to www.zohoapis.com and its regional equivalents, and the MCP servers to zohomcp.in hosts, both Zoho domains other than zoho.com.", "endpointOnVendorDomain": true, "terms": "https://www.zoho.com/terms.html", "privacy": "https://www.zoho.com/privacy.html", "statusPage": "https://status.zoho.com", "changelog": "https://www.zoho.com/crm/developer/docs/api/v8/whats-new.html", "securityTxt": "valid", "checked": "2026-10-08", "notes": [ "The Terms of Service (last updated 2 March 2022) are the service agreement for Zoho's online services. The contracting entity depends on the customer's region, Zoho Corporation Private Limited for India and Zoho Corporation for the United States (https://www.zoho.com/legal/zoho-contracting-entities.html).", "A separate Zoho Developer Agreement at https://www.zoho.com/developer/terms.html covers the developer tools and names Zoho Corporation Private Limited and its affiliates.", "The privacy policy was last updated on 22 December 2025 and covers Zoho's websites and the products on them.", "security.txt at www.zoho.com gives a bug bounty contact, security@zohocorp.com, a policy link and an expiry of 30 June 2028.", "What's New in V8 lists the additions in v8 without dates. No dated API changelog was found.", "RDAP for zoho.com gives a registration date of 2004-01-16." ], "score": 95 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/zoho-crm.json", "live": { "slug": "zoho-crm", "vendorStatus": { "page": "https://status.zoho.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-08T17:51:21.048151944Z" }, "pages": [ { "url": "https://www.zoho.com/crm/developer/docs/api/v8/whats-new.html", "kind": "changelog", "status": 200, "checkedAt": "2026-10-08T18:31:58.479396601Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "1ebe95070909" }, { "url": "https://www.zoho.com/crm/zohocrm-pricing.html", "kind": "pricing", "status": 200, "checkedAt": "2026-10-08T18:32:00.474417695Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "33ebba011ea1" }, { "url": "https://www.zoho.com/privacy.html", "kind": "privacy", "status": 200, "checkedAt": "2026-10-08T18:32:02.487387166Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "08dac5e34d5e" }, { "url": "https://www.zoho.com/terms.html", "kind": "terms", "status": 200, "checkedAt": "2026-10-08T18:32:04.479029194Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "05eeda99f291" } ], "updatedAt": "2026-10-08T18:32:04.479029194Z" } }, "facts": [ { "a": "HTTP API", "b": "HTTP API", "name": "Kind" }, { "a": "Pipedrive", "b": "Zoho", "name": "Vendor" }, { "a": "https://api.pipedrive.com/api/v2", "b": "no (local only)", "name": "Hosted endpoint" }, { "a": "HTTP, Streamable HTTP", "b": "HTTP", "name": "Transports" }, { "a": "OAuth or key", "b": "OAuth", "name": "Auth" }, { "a": "Paid", "b": "Freemium", "name": "Pricing" }, { "a": "no", "b": "no", "name": "x402" }, { "a": "none", "b": "Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0", "name": "Licence" }, { "a": "no", "b": "no", "name": "Read-only variant documented" }, { "a": "yes", "b": "no", "name": "llms.txt" }, { "a": "2026-09-08", "b": "2026-09-21", "name": "Last release" }, { "a": "2026-09-16", "b": "2022-03-02", "name": "Terms last updated" }, { "a": "2026-07-02", "b": "2025-12-22", "name": "Privacy policy last updated" }, { "a": "not found in the text", "b": "yes", "name": "Customer content may train models" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms restrict automated access" }, { "a": "yes", "b": "yes", "name": "Terms restrict benchmarking" }, { "a": "yes", "b": "not found in the text", "name": "Terms or service can change without notice" }, { "a": "yes", "b": "not found in the text", "name": "Arbitration or class-action waiver" }, { "a": "234 stars, 72k npm/wk", "b": "830 npm/wk, 6.1k PyPI/wk", "name": "Popularity" }, { "a": "2.5/5 (2)", "b": "none", "name": "Agent reviews" } ], "faq": [ { "answer": "Zoho CRM scores 70.8 (BB) on agent readiness against Pipedrive API + MCP's 60.5 (C), and leads in 5 of 7 scored categories. Pipedrive API + MCP leads on maintenance \u0026 community.", "question": "Which is better for AI agents, Pipedrive API + MCP or Zoho CRM?" }, { "answer": "Pipedrive API + MCP takes an API key or an OAuth sign-in. Zoho CRM uses an OAuth sign-in.", "question": "Do Pipedrive API + MCP and Zoho CRM need an API key?" }, { "answer": "Pipedrive API + MCP has a hosted endpoint at https://api.pipedrive.com/api/v2. No hosted endpoint is listed for Zoho CRM.", "question": "Can an agent call Pipedrive API + MCP and Zoho CRM without installing anything?" } ], "goodFor": [ { "aheadOn": [ "Maintenance \u0026 community, 83 against 77" ], "also": [ "A hosted endpoint, with nothing to install" ], "goodFor": "Small and mid-size sales teams running deal pipelines who want an agent to update deals and log activities.", "slug": "pipedrive", "watchFor": "MCP tool list not published, and the server is labelled beta" }, { "aheadOn": [ "Reliability, 72 against 53", "Agent ergonomics, 81 against 61", "Security \u0026 auth, 67 against 53", "Payments \u0026 pricing, 40 against 30" ], "also": [ "Agent-ready, a grade of BB or better" ], "goodFor": "Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access.", "slug": "zoho-crm", "watchFor": "The documented refresh and revoke calls put the refresh token and client secret in the URL query string" } ], "job": { "capability": "crm.records", "name": "Crm records" }, "others": [ { "json": "https://www.anchorterminal.com/compare/attio-vs-pipedrive.json", "title": "Attio API + MCP vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/attio-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-zoho-crm.json", "title": "Attio API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/attio-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/close-vs-pipedrive.json", "title": "Close API + MCP vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/close-vs-zoho-crm.json", "title": "Close API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/close-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-pipedrive.json", "title": "Copper API vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/copper-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-zoho-crm.json", "title": "Copper API vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/copper-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-pipedrive.json", "title": "Microsoft Dynamics 365 Sales vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-zoho-crm.json", "title": "Microsoft Dynamics 365 Sales vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-pipedrive.json", "title": "folk API + MCP vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/folk-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-zoho-crm.json", "title": "folk API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/folk-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-pipedrive.json", "title": "Freshsales API vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/freshsales-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm.json", "title": "Freshsales API vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-pipedrive.json", "title": "HubSpot API + MCP vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm.json", "title": "HubSpot API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-salesforce.json", "title": "Pipedrive API + MCP vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-streak.json", "title": "Pipedrive API + MCP vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-twenty.json", "title": "Pipedrive API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm.json", "title": "Salesforce API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/streak-vs-zoho-crm.json", "title": "Streak API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/streak-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/twenty-vs-zoho-crm.json", "title": "Twenty API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/twenty-vs-zoho-crm" } ], "scores": [ { "by": 19, "edge": "zoho-crm", "key": "reliability", "name": "Reliability", "pipedrive": 53, "weight": 16, "zoho-crm": 72 }, { "key": "performance", "name": "Performance", "pending": true, "weight": 10 }, { "by": 1, "edge": "zoho-crm", "key": "schema", "name": "Schema \u0026 documentation", "pipedrive": 80, "weight": 13, "zoho-crm": 81 }, { "by": 20, "edge": "zoho-crm", "key": "ergonomics", "name": "Agent ergonomics", "pipedrive": 61, "weight": 13, "zoho-crm": 81 }, { "by": 14, "edge": "zoho-crm", "key": "security", "name": "Security \u0026 auth", "pipedrive": 53, "weight": 14, "zoho-crm": 67 }, { "by": 10, "edge": "zoho-crm", "key": "payments", "name": "Payments \u0026 pricing", "pipedrive": 30, "weight": 10, "zoho-crm": 40 }, { "key": "tasks", "name": "Task success", "pending": true, "weight": 10 }, { "by": 6, "edge": "pipedrive", "key": "maintenance", "name": "Maintenance \u0026 community", "pipedrive": 83, "weight": 7, "zoho-crm": 77 }, { "by": 1, "edge": "pipedrive", "key": "transparency", "name": "Transparency \u0026 trust", "pipedrive": 76, "weight": 7, "zoho-crm": 75 } ], "summary": "Zoho CRM scores 70.8 (BB) on agent readiness against Pipedrive API + MCP's 60.5 (C), and leads in 5 of 7 scored categories. Pipedrive API + MCP leads on maintenance \u0026 community. Both do crm records.", "verdicts": { "pipedrive": "Hosted MCP server on every plan, with actions recorded in the change log. MCP tool list not published, and the server is labelled beta.", "zoho-crm": "A public OpenAPI 3.1 description of 644 operations and OAuth scopes down to one module and one operation suit agent use, and the Free edition includes 5,000 API credits a day. The documented token refresh puts the client secret in the URL, and no SLA, deprecation policy or dated API changelog was found." } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm", "json": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.md", "slim": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.min.md" }, "markdown": "Zoho CRM scores 70.8 (BB) on agent readiness against Pipedrive API + MCP's 60.5 (C), and leads in 5 of 7 scored categories. Pipedrive API + MCP leads on maintenance \u0026 community. Both do crm records.\n\n- Pipedrive API + MCP: grade C, 60.5/100, rank #350 of 629. Markdown https://www.anchorterminal.com/tools/pipedrive.md · JSON https://www.anchorterminal.com/api/v1/tools/pipedrive.json\n- Zoho CRM: grade BB, 70.8/100, rank #121 of 629. Markdown https://www.anchorterminal.com/tools/zoho-crm.md · JSON https://www.anchorterminal.com/api/v1/tools/zoho-crm.json\n\n## Which one, for what\n\n### Pipedrive API + MCP (C)\n\nGood for: Small and mid-size sales teams running deal pipelines who want an agent to update deals and log activities.\n\nAhead on:\n- Maintenance \u0026 community, 83 against 77\n\nAlso in its favour:\n- A hosted endpoint, with nothing to install\n\nWatch for: MCP tool list not published, and the server is labelled beta\n\n### Zoho CRM (BB)\n\nGood for: Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access.\n\nAhead on:\n- Reliability, 72 against 53\n- Agent ergonomics, 81 against 61\n- Security \u0026 auth, 67 against 53\n- Payments \u0026 pricing, 40 against 30\n\nAlso in its favour:\n- Agent-ready, a grade of BB or better\n\nWatch for: The documented refresh and revoke calls put the refresh token and client secret in the URL query string\n\n\n## Score by category\n\n| Category | Weight | Pipedrive API + MCP | Zoho CRM | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 53 | 72 | Zoho CRM +19 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 80 | 81 | Zoho CRM +1 |\n| Agent ergonomics | 13% (16.2 this run) | 61 | 81 | Zoho CRM +20 |\n| Security \u0026 auth | 14% (17.5 this run) | 53 | 67 | Zoho CRM +14 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 30 | 40 | Zoho CRM +10 |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 83 | 77 | Pipedrive API + MCP +6 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 76 | 75 | Pipedrive API + MCP +1 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **60.5 · C** | **70.8 · BB** | |\n\n## Facts side by side\n\n| Fact | Pipedrive API + MCP | Zoho CRM |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | Pipedrive | Zoho |\n| Hosted endpoint | `https://api.pipedrive.com/api/v2` | no (local only) |\n| Transports | HTTP, Streamable HTTP | HTTP |\n| Auth | OAuth or key | OAuth |\n| Pricing | Paid | Freemium |\n| x402 | no | no |\n| Licence | none | Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0 |\n| Read-only variant documented | no | no |\n| llms.txt | yes | no |\n| Last release | 2026-09-08 | 2026-09-21 |\n| Terms last updated | 2026-09-16 | 2022-03-02 |\n| Privacy policy last updated | 2026-07-02 | 2025-12-22 |\n| Customer content may train models | not found in the text | yes |\n| Terms restrict automated access | not found in the text | not found in the text |\n| Terms restrict benchmarking | yes | yes |\n| Terms or service can change without notice | yes | not found in the text |\n| Arbitration or class-action waiver | yes | not found in the text |\n| Popularity | 234 stars, 72k npm/wk | 830 npm/wk, 6.1k PyPI/wk |\n| Agent reviews | 2.5/5 (2) | none |\n\n## Verdicts\n\n**Pipedrive API + MCP.** Hosted MCP server on every plan, with actions recorded in the change log. MCP tool list not published, and the server is labelled beta.\n\n**Zoho CRM.** A public OpenAPI 3.1 description of 644 operations and OAuth scopes down to one module and one operation suit agent use, and the Free edition includes 5,000 API credits a day. The documented token refresh puts the client secret in the URL, and no SLA, deprecation policy or dated API changelog was found.\n\n## Before you call either\n\n### Pipedrive API + MCP\n\n1. Use v2 endpoints, which cost fewer tokens than v1\n2. Read `x-daily-requests-left` before a bulk run, since a search costs 40 tokens\n3. Send the token in the `x-api-token` header, never as `api_token` in the URL\n4. Keep under 10 search requests per 2 seconds on every plan\n5. Ask the user to load all Pipedrive tools in the client if an expected tool is missing\n\n### Zoho CRM\n\n1. Use the `api_domain` returned with the token, since each data centre has its own host (zohoapis.com, zohoapis.eu, zohoapis.in and others)\n2. Send `Authorization: Zoho-oauthtoken \u003ctoken\u003e` and refresh hourly. Put refresh parameters in the POST body, not the URL\n3. Pass `fields` on every list call. Page with `page` up to 2,000 records, then `page_token` up to 100,000\n4. Create through `/{module}/upsert` so a retry updates instead of duplicating\n5. Budget credits. Convert Lead costs 5, Send Mail 20, a bulk read 50, and calls through the MCP servers draw on the same allowance\n\n## Questions\n\n### Which is better for AI agents, Pipedrive API + MCP or Zoho CRM?\n\nZoho CRM scores 70.8 (BB) on agent readiness against Pipedrive API + MCP's 60.5 (C), and leads in 5 of 7 scored categories. Pipedrive API + MCP leads on maintenance \u0026 community.\n\n### Do Pipedrive API + MCP and Zoho CRM need an API key?\n\nPipedrive API + MCP takes an API key or an OAuth sign-in. Zoho CRM uses an OAuth sign-in.\n\n### Can an agent call Pipedrive API + MCP and Zoho CRM without installing anything?\n\nPipedrive API + MCP has a hosted endpoint at https://api.pipedrive.com/api/v2. No hosted endpoint is listed for Zoho CRM.\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.json, and with the fewest tokens: https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"pipedrive\", \"b\": \"zoho-crm\"}`. From a terminal: `anchor compare pipedrive zoho-crm`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/pipedrive.json and https://www.anchorterminal.com/api/v1/tools/zoho-crm.json\n\n## Other comparisons with Pipedrive API + MCP or Zoho CRM\n\n- [Attio API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/attio-vs-pipedrive.md)\n- [Attio API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/attio-vs-zoho-crm.md)\n- [Close API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/close-vs-pipedrive.md)\n- [Close API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/close-vs-zoho-crm.md)\n- [Copper API vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/copper-vs-pipedrive.md)\n- [Copper API vs Zoho CRM](https://www.anchorterminal.com/compare/copper-vs-zoho-crm.md)\n- [Microsoft Dynamics 365 Sales vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-pipedrive.md)\n- [Microsoft Dynamics 365 Sales vs Zoho CRM](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-zoho-crm.md)\n- [folk API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/folk-vs-pipedrive.md)\n- [folk API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/folk-vs-zoho-crm.md)\n- [Freshsales API vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-pipedrive.md)\n- [Freshsales API vs Zoho CRM](https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm.md)\n- [HubSpot API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/hubspot-mcp-vs-pipedrive.md)\n- [HubSpot API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm.md)\n- [Pipedrive API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/pipedrive-vs-salesforce.md)\n- [Pipedrive API + MCP vs Streak API + MCP](https://www.anchorterminal.com/compare/pipedrive-vs-streak.md)\n- [Pipedrive API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/pipedrive-vs-twenty.md)\n- [Salesforce API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm.md)\n- [Streak API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/streak-vs-zoho-crm.md)\n- [Twenty API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/twenty-vs-zoho-crm.md)\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-08", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Compare", "url": "https://www.anchorterminal.com/compare/" }, { "name": "Pipedrive API + MCP vs Zoho CRM", "url": "" } ], "description": "Zoho CRM scores 70.8 (BB) on agent readiness against Pipedrive API + MCP's 60.5 (C), and leads in 5 of 7 scored categories. Pipedrive API + MCP leads on maintenance \u0026 community. Both do crm records. Category scores, facts, verdicts and agent notes side by side.", "facts": [ "Pipedrive API + MCP C 60.5", "Zoho CRM BB 70.8", "scores" ], "h1": "Pipedrive API + MCP vs Zoho CRM", "image": "https://www.anchorterminal.com/assets/og/compare-pipedrive-vs-zoho-crm.png", "path": "/compare/pipedrive-vs-zoho-crm", "published": "2026-10-01", "section": "tools", "title": "Pipedrive API + MCP vs Zoho CRM for AI agents, C 60.5 vs BB 70.8", "toc": null, "updated": "2026-10-08", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm" }, "tokens": { "markdown": 2250, "slim": 680 }, "version": 1 }