# Nutshell vs Zoho CRM (slim)

> Zoho CRM scores 70.8 (BB) on agent readiness against Nutshell's 49.6 (D), and leads in every scored category. Both do crm records. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/nutshell-vs-zoho-crm.md (~2,400 tokens) · this version ~680 tokens · JSON https://www.anchorterminal.com/compare/nutshell-vs-zoho-crm.json · canonical https://www.anchorterminal.com/compare/nutshell-vs-zoho-crm
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-08

Zoho CRM scores 70.8 (BB) on agent readiness against Nutshell's 49.6 (D), and leads in every scored category. Both do crm records.

- Nutshell: D 49.6, rank #607 of 722 · https://www.anchorterminal.com/tools/nutshell.min.md
- Zoho CRM: BB 70.8, rank #128 of 722 · https://www.anchorterminal.com/tools/zoho-crm.min.md
- Nutshell, good for Small sales teams already on Nutshell who want an agent to read pipeline data over MCP or write records over REST at a low seat price. Also A hosted endpoint, with nothing to install.
- Zoho CRM, good for Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access. Ahead on Reliability, 72 against 42; Schema & documentation, 81 against 57; Agent ergonomics, 81 against 44; Security & auth, 67 against 58; Payments & pricing, 40 against 35; Maintenance & community, 77 against 46. Also Agent-ready, a grade of BB or better.

| Category | Nutshell | Zoho CRM |
| --- | --- | --- |
| Reliability (16%) | 42 | 72 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 57 | 81 |
| Agent ergonomics (13%) | 44 | 81 |
| Security & auth (14%) | 58 | 67 |
| Payments & pricing (10%) | 35 | 40 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 46 | 77 |
| Transparency & trust (7%) | 71 | 75 |

| Fact (where they differ) | Nutshell | Zoho CRM |
| --- | --- | --- |
| Vendor | Nutshell, Inc. | Zoho |
| Hosted endpoint | `https://app.nutshell.com/rest` | no (local only) |
| Auth | OAuth or key | OAuth |
| Pricing | Paid | Freemium |
| Licence | Proprietary service under Nutshell's Terms of Service | Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0 |
| Read-only variant documented | yes | no |
| llms.txt | yes | no |
| Last release | 2026-08-21 | 2026-09-21 |
| Terms last updated | 2026-06-02 | 2022-03-02 |
| Privacy policy last updated | 2026-06-02 | 2025-12-22 |
| Customer content may train models | not found in the text | yes |
| Terms or service can change without notice | yes | not found in the text |
| Arbitration or class-action waiver | yes | not found in the text |
| Popularity | none | 830 npm/wk, 6.1k PyPI/wk |