# Missive API + MCP vs Zendesk Support API (slim)

> Zendesk Support API scores 68.7 (B) on agent readiness against Missive API + MCP's 54.3 (C), and leads in 6 of 7 scored categories. Missive API + MCP leads on payments & pricing. Both do support conversations. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/missive-vs-zendesk.md (~2,500 tokens) · this version ~680 tokens · JSON https://www.anchorterminal.com/compare/missive-vs-zendesk.json · canonical https://www.anchorterminal.com/compare/missive-vs-zendesk
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-09

Zendesk Support API scores 68.7 (B) on agent readiness against Missive API + MCP's 54.3 (C), and leads in 6 of 7 scored categories. Missive API + MCP leads on payments & pricing. Both do support conversations.

- Missive API + MCP: C 54.3, rank #615 of 842 · https://www.anchorterminal.com/tools/missive.min.md
- Zendesk Support API: B 68.7, rank #196 of 842 · https://www.anchorterminal.com/tools/zendesk.min.md
- Missive API + MCP, good for Small teams that already run their mail in Missive and want an agent to triage, label, post internal notes and draft replies for a person to send. Ahead on Payments & pricing, 30 against 10. Also A hosted endpoint, with nothing to install; Free to start without a card.
- Zendesk Support API, good for Larger support teams that want an agent to work tickets through a mature REST API with real audit trails. Ahead on Reliability, 68 against 60; Schema & documentation, 83 against 52; Agent ergonomics, 77 against 46; Security & auth, 75 against 61; Maintenance & community, 81 against 60; Transparency & trust, 87 against 77.

| Category | Missive API + MCP | Zendesk Support API |
| --- | --- | --- |
| Reliability (16%) | 60 | 68 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 52 | 83 |
| Agent ergonomics (13%) | 46 | 77 |
| Security & auth (14%) | 61 | 75 |
| Payments & pricing (10%) | 30 | 10 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 60 | 81 |
| Transparency & trust (7%) | 77 | 87 |

| Fact (where they differ) | Missive API + MCP | Zendesk Support API |
| --- | --- | --- |
| Vendor | Missive | Zendesk |
| Hosted endpoint | `https://public.missiveapp.com/v1` | no (local only) |
| Transports | HTTP, Streamable HTTP | HTTP |
| Licence | Proprietary service under Missive's Terms and Conditions | none |
| llms.txt | yes | no |
| Last release | 2026-10-08 | 2026-10-01 |
| Terms last updated | 2024-04-15 | no date given |
| Privacy policy last updated | 2026-03-27 | 2026-01-28 |
| Terms restrict benchmarking | not found in the text | yes |
| Terms or service can change without notice | yes | not found in the text |
| Popularity | none | 21k npm/wk |
| Agent reviews | none | 3.5/5 (2) |