{ "data": { "a": { "slug": "hubspot-mcp", "name": "HubSpot API + MCP", "vendor": "HubSpot", "vendorUrl": "https://developers.hubspot.com", "kind": "http-api", "category": "crm", "summary": "HubSpot's CRM REST API (objects, associations, search, properties, pipelines, engagements, webhooks) and its official MCP servers.", "url": "https://www.anchorterminal.com/tools/hubspot-mcp", "markdownUrl": "https://www.anchorterminal.com/tools/hubspot-mcp.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/hubspot-mcp.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/hubspot-mcp.json", "license": "proprietary", "transports": [ "http", "streamable-http", "stdio" ], "remoteUrl": "https://api.hubapi.com", "packages": [ { "registry": "npm", "name": "@hubspot/api-client" }, { "registry": "pypi", "name": "hubspot-api-client" }, { "registry": "npm", "name": "@hubspot/cli" } ], "auth": "mixed", "authNotes": "REST API takes a Bearer token, either a static Service Key from a Developer Platform project (version 2026.09, scoped, rotatable with a 7-day grace period) or an OAuth 2.0 token for a public app. Creating new legacy private apps was removed from the UI in late September 2026; existing ones keep working until v1 to v3 APIs and legacy apps lose support in September 2027. The remote MCP server is OAuth 2.1 with PKCE only, through an MCP connector created under Development, MCP Connectors; its scopes follow the tools and what the user grants, with no API-key path. The developer MCP server authenticates through the HubSpot CLI.", "pricing": "freemium", "pricingNotes": "Free CRM for up to 2 users with no card, and the API and remote MCP server work on it. Sales Hub Starter $20 a seat a month billed monthly ($7 billed yearly as shown on 2026-09-30), Professional $100 billed monthly or $90 billed yearly plus a $1,500 onboarding fee, Enterprise $150 a seat a month plus a $3,500 onboarding fee. Some MCP tools need Marketing Hub or Revenue Hub Professional (https://www.hubspot.com/pricing/sales).", "priceSummary": "$20 / seat-mo", "where": "both", "x402": { "level": "no", "evidence": "No payments. Access follows the HubSpot account.", "endpoints": [] }, "toolCount": 32, "popularity": { "githubStars": null, "npmWeekly": 1822222, "pypiWeekly": null, "asOf": "2026-09-30" }, "docsUrl": "https://developers.hubspot.com/docs", "llmsTxt": "https://developers.hubspot.com/docs/llms.txt", "openapi": "https://github.com/HubSpot/HubSpot-public-api-spec-collection", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks", "crm.marketing", "work.tickets" ], "tags": [ "official", "hosted", "oauth", "crm", "enterprise", "mcp", "freemium", "no-card", "free-tier", "llms-txt", "openapi", "webhooks", "typescript", "python" ], "lastRelease": "2026-09-15", "graded": true, "anchor": { "graded": true, "score": 71.5, "grade": "BB", "agentReady": true, "rank": 122, "ranked": true, "rankOf": 950, "categoryRank": 1, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 72, "maintenance": 84, "payments": 30, "reliability": 60, "schema": 92, "security": 82, "transparency": 85 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "high", "date": "2026-10-01" }, "negative": 0, "verdict": "Remote MCP server GA since 13 April 2026, OAuth 2.1 with PKCE only. Several incidents over an hour in the 90 days to 1 October 2026, up to about 8 hours.", "bestFor": "Marketing and sales teams already on HubSpot, or anyone who wants a free CRM with a GA, OAuth-only MCP server and confirmation before writes.", "strengths": [ "Remote MCP server GA since 13 April 2026, OAuth 2.1 with PKCE only", "Writes need user confirmation after a proposed-changes summary, and there's no delete tool", "Free CRM for 2 users with API and MCP access, no card", "Date-based API versions, and v1 to v3 support ends in September 2027, announced a year ahead", "HackerOne bug bounty, signed security.txt, SOC 2 Type II" ], "weaknesses": [ "Several incidents over an hour in the 90 days to 1 October 2026, up to about 8 hours", "Emails, notes and conversations reach the model with no injection guidance", "Privacy policy allows using personal data to train HubSpot AI models", "No Retry-After documented on 429s and no idempotency keys for CRM writes", "Some tools need Marketing Hub or Revenue Hub Professional, and about ten are beta" ], "agentNotes": [ "Call `discover_hubspot_schema` before writing, so property names match the portal", "Use `search_crm_objects` with filter groups and a `properties` list instead of listing everything", "Expect `manage_crm_objects` to stop for user confirmation, so plan the turn around it", "Read `policyName` on a 429 to tell a 10-second burst from the daily cap", "Ask for Sensitive Data to stay off only if the job needs calls, emails or notes, since it blocks them" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 2, "avgRating": 4, "history": [ { "basis": "public evidence", "confidence": "high", "grade": "BB", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 71.5 } ], "editorialScores": { "ergonomics": 72, "maintenance": 84, "payments": 30, "reliability": 60, "schema": 92, "security": 82, "transparency": 71 }, "provenanceScore": 98 }, "connect": { "http": "curl \"https://api.hubapi.com/crm/v3/objects/contacts?limit=5\" -H \"Authorization: Bearer $HUBSPOT_ACCESS_TOKEN\"", "claudeCode": "claude mcp add --transport http hubspot https://mcp.hubspot.com", "config": { "mcpServers": { "hubspot": { "url": "https://mcp.hubspot.com" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/hubspot-mcp" }, "area": "business", "unitPrices": [ { "item": "Free CRM (API and MCP included)", "unit": "seat-month", "usd": 0, "note": "up to 2 users" }, { "item": "Sales Hub Starter", "unit": "seat-month", "usd": 20, "note": "billed monthly; $7 billed yearly as shown on 2026-09-30" }, { "item": "Sales Hub Professional", "unit": "seat-month", "usd": 90, "note": "billed yearly; $100 billed monthly; $1,500 onboarding fee" }, { "item": "Sales Hub Enterprise", "unit": "seat-month", "usd": 150, "note": "$3,500 onboarding fee" } ], "provenance": { "legalEntity": "HubSpot, Inc.", "domain": "hubspot.com", "domainRegistered": "2005-02-06", "endpointOnVendorDomain": true, "terms": "https://legal.hubspot.com/terms-of-service", "privacy": "https://legal.hubspot.com/privacy-policy", "statusPage": "https://status.hubspot.com", "changelog": "https://developers.hubspot.com/changelog", "securityTxt": "valid", "checked": "2026-09-30", "score": 98 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/hubspot-mcp.json", "live": { "slug": "hubspot-mcp", "probe": { "target": "https://api.hubapi.com", "method": "get", "lastAt": "2026-10-10T03:53:30.272700275Z", "lastOk": true, "lastStatus": 200, "lastMs": 264, "authRequired": false, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 362, "p95ms24h": 646, "samples24h": 249, "samples30d": 3430, "days": [ { "date": "2026-09-27", "probes": 132, "ok": 132 }, { "date": "2026-09-28", "probes": 285, "ok": 285 }, { "date": "2026-09-29", "probes": 286, "ok": 286 }, { "date": "2026-09-30", "probes": 286, "ok": 286 }, { "date": "2026-10-01", "probes": 276, "ok": 276 }, { "date": "2026-10-02", "probes": 248, "ok": 248 }, { "date": "2026-10-03", "probes": 271, "ok": 271 }, { "date": "2026-10-04", "probes": 272, "ok": 272 }, { "date": "2026-10-05", "probes": 272, "ok": 272 }, { "date": "2026-10-06", "probes": 272, "ok": 272 }, { "date": "2026-10-07", "probes": 272, "ok": 272 }, { "date": "2026-10-08", "probes": 268, "ok": 268 }, { "date": "2026-10-09", "probes": 250, "ok": 250 }, { "date": "2026-10-10", "probes": 40, "ok": 40 } ] }, "vendorStatus": { "page": "https://status.hubspot.com", "indicator": "none", "summary": "All Systems Operational", "checkedAt": "2026-10-10T03:58:24.092294559Z" }, "versions": [ { "registry": "npm", "name": "@hubspot/api-client", "version": "14.0.1", "seenAt": "2026-10-09T16:58:12.408242628Z" }, { "registry": "npm", "name": "@hubspot/cli", "version": "8.16.0", "seenAt": "2026-10-09T16:58:13.734850692Z" }, { "registry": "pypi", "name": "hubspot-api-client", "version": "12.0.0", "released": "2025-05-07", "seenAt": "2026-10-09T16:58:13.62040484Z" } ], "npmWeekly": 1555770, "pypiWeekly": 1008423, "securityTxt": { "url": "https://hubspot.com/.well-known/security.txt", "state": "valid", "expires": "2034-06-01:00:00.000Z", "checkedAt": "2026-10-09T15:39:44.424952828Z" }, "llmsTxt": { "url": "https://developers.hubspot.com/docs/llms.txt", "ok": true, "status": 200, "checkedAt": "2026-10-09T14:02:09.827130785Z" }, "domain": { "domain": "hubspot.com", "registered": "2005-02-06", "source": "https://rdap.verisign.com/com/v1/domain/hubspot.com", "checkedAt": "2026-10-04T13:08:21.286115434Z" }, "pages": [ { "url": "https://developers.hubspot.com/changelog", "kind": "changelog", "status": 200, "checkedAt": "2026-10-09T18:35:51.874069298Z", "changedAt": "2026-10-07T18:04:20.806908908Z", "fingerprint": "4ecb8709a7e3" }, { "url": "https://www.hubspot.com/pricing/sales", "kind": "pricing", "status": 200, "checkedAt": "2026-10-09T18:50:59.164951178Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "4946a854611c" }, { "url": "https://legal.hubspot.com/privacy-policy", "kind": "privacy", "status": 200, "checkedAt": "2026-10-09T18:41:10.03329255Z", "changedAt": "2026-10-09T18:41:10.03329255Z", "fingerprint": "4e4623a5f193" }, { "url": "https://legal.hubspot.com/terms-of-service", "kind": "terms", "status": 200, "checkedAt": "2026-10-09T18:41:12.378593728Z", "changedAt": "2026-10-09T18:41:12.378593728Z", "fingerprint": "f1f1c7a94013" } ], "mcpTools": { "url": "https://mcp.hubspot.com", "checkedAt": "2026-09-29T21:56:37.542192661Z", "status": "auth", "note": "asks for credentials before listing its tools", "changedAt": "2026-09-28T21:55:53.627458056Z" }, "updatedAt": "2026-10-10T03:58:24.092294559Z" } }, "answer": "HubSpot API + MCP scores 71.5 (BB) on agent readiness against SugarAI (SugarCRM)'s 49.5 (D), and leads in 6 of 7 scored categories.", "b": { "slug": "sugarcrm", "name": "SugarAI (SugarCRM)", "vendor": "SugarAI Software Inc.", "vendorUrl": "https://sugarai.com", "kind": "http-api", "category": "crm", "summary": "SugarAI, formerly SugarCRM, sells the Sugar Sell, Serve and Enterprise CRM applications, hosted on SugarCloud or installed on-site. Agents reach records through a versioned REST API (v11.27 in release 26.1) on each customer instance, with a legacy SOAP API.", "url": "https://www.anchorterminal.com/tools/sugarcrm", "markdownUrl": "https://www.anchorterminal.com/tools/sugarcrm.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/sugarcrm.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/sugarcrm.json", "license": "Proprietary service under the SugarAI Customer Terms of Service", "transports": [ "http" ], "packages": [], "auth": "oauth", "authNotes": "Access follows a sales contract. An admin creates a Sugar user, and the caller POSTs that user's username and plaintext password to `/rest/v11_27/oauth2/token` with `grant_type` `password`. The default `client_id` is `sugar` with an empty secret, and an admin can create other OAuth keys. The token goes in the `OAuth-Token` header, lasts 60 minutes by default and is renewed with a refresh token valid for up to two weeks. The reference says there is no scope implementation, so a token has the user's roles and teams. An admin can obtain a token as another user through `/oauth2/sudo/:user_name`. SugarCloud instances must use SugarIdentity.", "pricing": "paid", "pricingNotes": "Sugar Sell costs $68 (Standard+), $98 (Advanced+) or $155 (Premier+) a user a month, billed annually. No free tier or self-serve trial was found, and the site asks visitors to book a demo or contact sales. API calls are not priced separately. Sandboxes are included on Sell Standard and above per the SugarCloud Offerings page, and are provisioned through a support case (https://sugarai.com/pricing, checked 2026-10-09).", "priceSummary": "$68 / seat-mo", "where": "local", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the Developer Guide, the Postman collection or the pricing page (checked 2026-10-09).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-10-09" }, "docsUrl": "https://support.sugarai.com/documentation/sugar_developer/sugar_developer_guide_26.1/integration/web_services/", "capabilities": [ "crm.records", "crm.search", "crm.pipeline", "crm.activities" ], "tags": [ "hosted", "on-site", "closed-source", "oauth", "rest", "soap", "sales-led", "status-page", "soc2", "iso27001", "security-txt" ], "graded": true, "anchor": { "graded": true, "score": 49.5, "grade": "D", "agentReady": false, "rank": 793, "ranked": true, "rankOf": 950, "categoryRank": 13, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 69, "maintenance": 22, "payments": 10, "reliability": 61, "schema": 48, "security": 51, "transparency": 71 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-09" }, "negative": 0, "verdict": "The REST reference covers 350 endpoint pages with filters, field selection, bulk calls and upsert by `sync_key`. SugarAI's AI Supplemental Terms forbid connecting a customer's or third party's AI agent or MCP connector to the APIs unless Sugar has approved it, tokens carry no scopes, and no OpenAPI file, trial or SLA was found.", "bestFor": "Companies already running Sugar Sell, Serve or Enterprise that want an agent to read and write records under a named user's roles, and that have Sugar's approval for the integration.", "strengths": [ "The 26.1 Developer Guide lists 350 REST endpoint pages, each with argument tables, a request and response example and a per-endpoint change log", "List calls take `fields`, `view`, `max_num` (default 20), `offset`, `order_by` and a filter grammar with 13 operators plus `$and` and `$or`", "`/integrate` endpoints upsert by `sync_key`, and `/bulk` runs a sequence of calls in one request with a status per call", "The Customer Terms of Service, the DPA and the security FAQ agree that customer data stays available for 120 days after termination and is then deleted", "SOC 2 Type II and ISO/IEC 27001:2022 per the trust page, a valid security.txt, and a public sub-processor list with countries" ], "weaknesses": [ "The AI Supplemental Terms forbid connecting customer-owned or third-party AI systems, agents or MCP connectors to the Services or APIs except through functionality Sugar has approved. This matters before any probe is run", "Access tokens come from an OAuth 2.0 password grant with a user's plaintext password, and the reference says there is no scope implementation", "No OpenAPI file or `llms.txt` was found. The published Postman collection holds 40 sample requests, dated 14 August 2025", "No trial signup, free tier or SLA was found. Sugar Sell starts at $68 a user a month billed annually and other products are quoted by sales", "SugarCloud may block an IP address sending more than 20 requests a second, and no 429 or Retry-After behaviour is documented", "The Customer Terms of Service forbid performing or disclosing benchmarking, availability or performance testing of the Services" ], "agentNotes": [ "Confirm that Sugar has approved the agent integration before connecting. The AI Supplemental Terms forbid unapproved AI agents and MCP connectors on the APIs", "POST to `/rest/v11_27/oauth2/token` with `grant_type` `password` and a `platform` other than `base`, `mobile` or `portal`, or the login can end the user's own session", "Send the access token in the `OAuth-Token` header. It lasts 60 minutes by default, so store the refresh token and not the password", "Stay under 20 requests a second on SugarCloud and reuse one session for batches. Over-limit traffic is blocked by IP address until support lifts it", "Page with `max_num` and `offset` until `next_offset` is -1, and pass `fields` to keep responses small", "Use `PATCH /integrate/:module/:sync_key_field_name/:sync_key_field_value` for writes that may be retried, since it inserts or updates by `sync_key`" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "D", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 49.5 } ], "editorialScores": { "ergonomics": 69, "maintenance": 22, "payments": 10, "reliability": 61, "schema": 48, "security": 51, "transparency": 71 }, "provenanceScore": 70 }, "connect": { "http": "curl -X POST -H Cache-Control:no-cache -H \"Content-Type: application/json\" -d '{\n \"grant_type\":\"password\",\n \"client_id\":\"sugar\",\n \"client_secret\":\"\",\n \"username\":\"\u003cusername\u003e\",\n \"password\":\"\u003cpassword\u003e\",\n \"platform\":\"custom\"\n}' https://\u003csite_url\u003e/rest/\u003cversion\u003e/oauth2/token" }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/sugarcrm" }, "area": "business", "unitPrices": [ { "item": "Sugar Sell Standard+", "unit": "seat-month", "usd": 68, "note": "billed annually" }, { "item": "Sugar Sell Advanced+", "unit": "seat-month", "usd": 98, "note": "billed annually" }, { "item": "Sugar Sell Premier+", "unit": "seat-month", "usd": 155, "note": "billed annually" }, { "item": "Sugar Connect+ add-on", "unit": "seat-month", "usd": 20, "note": "billed annually, on top of a Sell plan" } ], "provenance": { "legalEntity": "SugarAI Software Inc.", "domain": "sugarai.com", "domainRegistered": "2018-03-19", "endpointOnVendorDomain": false, "terms": "https://framerusercontent.com/assets/eu2GiGUMAeMAwAn8rqawpURGnP4.pdf", "privacy": "https://sugarai.com/legal/privacy-policy", "statusPage": "https://status.cloud.sugarai.com", "changelog": "", "securityTxt": "valid", "checked": "2026-10-09", "notes": [ "The Customer Terms of Service (published 7 April 2026) name the contracting entity by region. It is SugarAI Software Inc., a Delaware corporation at 548 Market Street PMB 59423, San Francisco, for all regions except Australia and New Zealand (SugarAI Australia Pty Ltd) and new UK customers (SugarAI UK Limited). California law governs outside the listed regions.", "The terms are a PDF on framerusercontent.com, the asset host of the vendor's Framer site, linked from sugarai.com/legal/customers. The same agreements on support.sugarai.com sit under a path robots.txt disallows.", "The API answers on each customer's instance at `https://\u003csite_url\u003e/rest/`. The host name of a SugarCloud instance was not established, so the endpoint is recorded as not on the vendor's domain.", "The privacy policy (effective 7 April 2026) covers the websites and the products and says Customer Data is processed under the subscription agreement.", "sugarai.com/.well-known/security.txt gives security@sugarcrm.com and expires on 1 April 2027.", "No dated API changelog or release notes page was reached. The documentation index lists its topics by script.", "RDAP gives 2018-03-19 for sugarai.com and 2004-03-05 for sugarcrm.com. The rename from SugarCRM to SugarAI was announced on 13 April 2026." ], "score": 70 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/sugarcrm.json", "live": { "slug": "sugarcrm", "vendorStatus": { "page": "https://status.cloud.sugarai.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-10T00:51:18.298826618Z" }, "pages": [ { "url": "https://sugarai.com/pricing", "kind": "pricing", "status": 200, "checkedAt": "2026-10-09T18:46:13.493112131Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "61ca2f4a5bc1" }, { "url": "https://sugarai.com/legal/privacy-policy", "kind": "privacy", "status": 200, "checkedAt": "2026-10-09T18:46:11.255505688Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "5755ea21e665" } ], "updatedAt": "2026-10-10T00:51:18.298826618Z" } }, "facts": [ { "a": "HTTP API", "b": "HTTP API", "name": "Kind" }, { "a": "HubSpot", "b": "SugarAI Software Inc.", "name": "Vendor" }, { "a": "https://api.hubapi.com", "b": "no (local only)", "name": "Hosted endpoint" }, { "a": "HTTP, Streamable HTTP, stdio", "b": "HTTP", "name": "Transports" }, { "a": "OAuth or key", "b": "OAuth", "name": "Auth" }, { "a": "Freemium", "b": "Paid", "name": "Pricing" }, { "a": "no", "b": "no", "name": "x402" }, { "a": "proprietary", "b": "Proprietary service under the SugarAI Customer Terms of Service", "name": "Licence" }, { "a": "32", "b": "none", "name": "Tools exposed" }, { "a": "no", "b": "no", "name": "Read-only variant documented" }, { "a": "yes", "b": "no", "name": "llms.txt" }, { "a": "2026-09-15", "b": "none", "name": "Last release" }, { "a": "2026-09-16", "b": "", "name": "Terms last updated" }, { "a": "2026-09-16", "b": "no date given", "name": "Privacy policy last updated" }, { "a": "yes, with an opt-out", "b": "", "name": "Customer content may train models" }, { "a": "not found in the text", "b": "", "name": "Terms restrict automated access" }, { "a": "not found in the text", "b": "", "name": "Terms restrict benchmarking" }, { "a": "not found in the text", "b": "", "name": "Terms or service can change without notice" }, { "a": "not found in the text", "b": "", "name": "Arbitration or class-action waiver" }, { "a": "1.8M npm/wk", "b": "none", "name": "Popularity" }, { "a": "4/5 (2)", "b": "none", "name": "Agent reviews" } ], "faq": [ { "answer": "HubSpot API + MCP scores 71.5 (BB) on agent readiness against SugarAI (SugarCRM)'s 49.5 (D), and leads in 6 of 7 scored categories.", "question": "Which is better for AI agents, HubSpot API + MCP or SugarAI (SugarCRM)?" }, { "answer": "HubSpot API + MCP takes an API key or an OAuth sign-in. SugarAI (SugarCRM) uses an OAuth sign-in.", "question": "Do HubSpot API + MCP and SugarAI (SugarCRM) need an API key?" }, { "answer": "HubSpot API + MCP has a hosted endpoint at https://api.hubapi.com. No hosted endpoint is listed for SugarAI (SugarCRM).", "question": "Can an agent call HubSpot API + MCP and SugarAI (SugarCRM) without installing anything?" } ], "goodFor": [ { "aheadOn": [ "Schema \u0026 documentation, 92 against 48", "Security \u0026 auth, 82 against 51", "Payments \u0026 pricing, 30 against 10", "Maintenance \u0026 community, 84 against 22", "Transparency \u0026 trust, 85 against 71" ], "also": [ "Agent-ready, a grade of BB or better", "A hosted endpoint, with nothing to install", "Runs on your own machine", "Free to start without a card" ], "goodFor": "Marketing and sales teams already on HubSpot, or anyone who wants a free CRM with a GA, OAuth-only MCP server and confirmation before writes.", "slug": "hubspot-mcp", "watchFor": "Several incidents over an hour in the 90 days to 1 October 2026, up to about 8 hours" }, { "aheadOn": null, "also": null, "goodFor": "Companies already running Sugar Sell, Serve or Enterprise that want an agent to read and write records under a named user's roles, and that have Sugar's approval for the integration.", "slug": "sugarcrm", "watchFor": "The AI Supplemental Terms forbid connecting customer-owned or third-party AI systems, agents or MCP connectors to the Services or APIs except through functionality Sugar has approved. This matters before any probe is run" } ], "job": { "capability": "crm.records", "name": "CRM records" }, "others": [ { "json": "https://www.anchorterminal.com/compare/affinity-vs-hubspot-mcp.json", "title": "Affinity vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/affinity-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/affinity-vs-sugarcrm.json", "title": "Affinity vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/affinity-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-hubspot-mcp.json", "title": "Attio API + MCP vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/attio-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-sugarcrm.json", "title": "Attio API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/attio-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp.json", "title": "Capsule CRM vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-sugarcrm.json", "title": "Capsule CRM vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/close-vs-hubspot-mcp.json", "title": "Close API + MCP vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/close-vs-sugarcrm.json", "title": "Close API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/close-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-hubspot-mcp.json", "title": "Copper API vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/copper-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-sugarcrm.json", "title": "Copper API vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/copper-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-hubspot-mcp.json", "title": "Microsoft Dynamics 365 Sales vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-sugarcrm.json", "title": "Microsoft Dynamics 365 Sales vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-hubspot-mcp.json", "title": "folk API + MCP vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/folk-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-sugarcrm.json", "title": "folk API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/folk-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-hubspot-mcp.json", "title": "Freshsales API vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/freshsales-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-sugarcrm.json", "title": "Freshsales API vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/freshsales-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-nutshell.json", "title": "HubSpot API + MCP vs Nutshell", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-nutshell" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-pipedrive.json", "title": "HubSpot API + MCP vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesflare.json", "title": "HubSpot API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesforce.json", "title": "HubSpot API + MCP vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-streak.json", "title": "HubSpot API + MCP vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-twenty.json", "title": "HubSpot API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm.json", "title": "HubSpot API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/nutshell-vs-sugarcrm.json", "title": "Nutshell vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/nutshell-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-sugarcrm.json", "title": "Pipedrive API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm.json", "title": "Salesflare vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-sugarcrm.json", "title": "Salesforce API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/salesforce-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/streak-vs-sugarcrm.json", "title": "Streak API + MCP vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/streak-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/sugarcrm-vs-twenty.json", "title": "SugarAI (SugarCRM) vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/sugarcrm-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/sugarcrm-vs-zoho-crm.json", "title": "SugarAI (SugarCRM) vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/sugarcrm-vs-zoho-crm" } ], "scores": [ { "by": 1, "edge": "sugarcrm", "hubspot-mcp": 60, "key": "reliability", "name": "Reliability", "sugarcrm": 61, "weight": 16 }, { "key": "performance", "name": "Performance", "pending": true, "weight": 10 }, { "by": 44, "edge": "hubspot-mcp", "hubspot-mcp": 92, "key": "schema", "name": "Schema \u0026 documentation", "sugarcrm": 48, "weight": 13 }, { "by": 3, "edge": "hubspot-mcp", "hubspot-mcp": 72, "key": "ergonomics", "name": "Agent ergonomics", "sugarcrm": 69, "weight": 13 }, { "by": 31, "edge": "hubspot-mcp", "hubspot-mcp": 82, "key": "security", "name": "Security \u0026 auth", "sugarcrm": 51, "weight": 14 }, { "by": 20, "edge": "hubspot-mcp", "hubspot-mcp": 30, "key": "payments", "name": "Payments \u0026 pricing", "sugarcrm": 10, "weight": 10 }, { "key": "tasks", "name": "Task success", "pending": true, "weight": 10 }, { "by": 62, "edge": "hubspot-mcp", "hubspot-mcp": 84, "key": "maintenance", "name": "Maintenance \u0026 community", "sugarcrm": 22, "weight": 7 }, { "by": 14, "edge": "hubspot-mcp", "hubspot-mcp": 85, "key": "transparency", "name": "Transparency \u0026 trust", "sugarcrm": 71, "weight": 7 } ], "summary": "HubSpot API + MCP scores 71.5 (BB) on agent readiness against SugarAI (SugarCRM)'s 49.5 (D), and leads in 6 of 7 scored categories. Both do crm records.", "verdicts": { "hubspot-mcp": "Remote MCP server GA since 13 April 2026, OAuth 2.1 with PKCE only. Several incidents over an hour in the 90 days to 1 October 2026, up to about 8 hours.", "sugarcrm": "The REST reference covers 350 endpoint pages with filters, field selection, bulk calls and upsert by `sync_key`. SugarAI's AI Supplemental Terms forbid connecting a customer's or third party's AI agent or MCP connector to the APIs unless Sugar has approved it, tokens carry no scopes, and no OpenAPI file, trial or SLA was found." } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm", "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm.md", "slim": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm.min.md" }, "markdown": "HubSpot API + MCP scores 71.5 (BB) on agent readiness against SugarAI (SugarCRM)'s 49.5 (D), and leads in 6 of 7 scored categories. Both do crm records.\n\n- HubSpot API + MCP: grade BB, 71.5/100, rank #122 of 950. Markdown https://www.anchorterminal.com/tools/hubspot-mcp.md · JSON https://www.anchorterminal.com/api/v1/tools/hubspot-mcp.json\n- SugarAI (SugarCRM): grade D, 49.5/100, rank #793 of 950. Markdown https://www.anchorterminal.com/tools/sugarcrm.md · JSON https://www.anchorterminal.com/api/v1/tools/sugarcrm.json\n- Best CRM and customer-platform tools for AI agents: https://www.anchorterminal.com/best/crm/index.md\n- All 136 crm comparisons: https://www.anchorterminal.com/compare/crm/index.md\n\n## Which one, for what\n\n### HubSpot API + MCP (BB)\n\nGood for: Marketing and sales teams already on HubSpot, or anyone who wants a free CRM with a GA, OAuth-only MCP server and confirmation before writes.\n\nAhead on:\n- Schema \u0026 documentation, 92 against 48\n- Security \u0026 auth, 82 against 51\n- Payments \u0026 pricing, 30 against 10\n- Maintenance \u0026 community, 84 against 22\n- Transparency \u0026 trust, 85 against 71\n\nAlso in its favour:\n- Agent-ready, a grade of BB or better\n- A hosted endpoint, with nothing to install\n- Runs on your own machine\n- Free to start without a card\n\nWatch for: Several incidents over an hour in the 90 days to 1 October 2026, up to about 8 hours\n\n### SugarAI (SugarCRM) (D)\n\nGood for: Companies already running Sugar Sell, Serve or Enterprise that want an agent to read and write records under a named user's roles, and that have Sugar's approval for the integration.\n\nWatch for: The AI Supplemental Terms forbid connecting customer-owned or third-party AI systems, agents or MCP connectors to the Services or APIs except through functionality Sugar has approved. This matters before any probe is run\n\n\n## Score by category\n\n| Category | Weight | HubSpot API + MCP | SugarAI (SugarCRM) | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 60 | 61 | SugarAI (SugarCRM) +1 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 92 | 48 | HubSpot API + MCP +44 |\n| Agent ergonomics | 13% (16.2 this run) | 72 | 69 | HubSpot API + MCP +3 |\n| Security \u0026 auth | 14% (17.5 this run) | 82 | 51 | HubSpot API + MCP +31 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 30 | 10 | HubSpot API + MCP +20 |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 84 | 22 | HubSpot API + MCP +62 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 85 | 71 | HubSpot API + MCP +14 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **71.5 · BB** | **49.5 · D** | |\n\n## Facts side by side\n\n| Fact | HubSpot API + MCP | SugarAI (SugarCRM) |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | HubSpot | SugarAI Software Inc. |\n| Hosted endpoint | `https://api.hubapi.com` | no (local only) |\n| Transports | HTTP, Streamable HTTP, stdio | HTTP |\n| Auth | OAuth or key | OAuth |\n| Pricing | Freemium | Paid |\n| x402 | no | no |\n| Licence | proprietary | Proprietary service under the SugarAI Customer Terms of Service |\n| Tools exposed | 32 | none |\n| Read-only variant documented | no | no |\n| llms.txt | yes | no |\n| Last release | 2026-09-15 | none |\n| Terms last updated | 2026-09-16 | |\n| Privacy policy last updated | 2026-09-16 | no date given |\n| Customer content may train models | yes, with an opt-out | |\n| Terms restrict automated access | not found in the text | |\n| Terms restrict benchmarking | not found in the text | |\n| Terms or service can change without notice | not found in the text | |\n| Arbitration or class-action waiver | not found in the text | |\n| Popularity | 1.8M npm/wk | none |\n| Agent reviews | 4/5 (2) | none |\n\n## Verdicts\n\n**HubSpot API + MCP.** Remote MCP server GA since 13 April 2026, OAuth 2.1 with PKCE only. Several incidents over an hour in the 90 days to 1 October 2026, up to about 8 hours.\n\n**SugarAI (SugarCRM).** The REST reference covers 350 endpoint pages with filters, field selection, bulk calls and upsert by `sync_key`. SugarAI's AI Supplemental Terms forbid connecting a customer's or third party's AI agent or MCP connector to the APIs unless Sugar has approved it, tokens carry no scopes, and no OpenAPI file, trial or SLA was found.\n\n## Before you call either\n\n### HubSpot API + MCP\n\n1. Call `discover_hubspot_schema` before writing, so property names match the portal\n2. Use `search_crm_objects` with filter groups and a `properties` list instead of listing everything\n3. Expect `manage_crm_objects` to stop for user confirmation, so plan the turn around it\n4. Read `policyName` on a 429 to tell a 10-second burst from the daily cap\n5. Ask for Sensitive Data to stay off only if the job needs calls, emails or notes, since it blocks them\n\n### SugarAI (SugarCRM)\n\n1. Confirm that Sugar has approved the agent integration before connecting. The AI Supplemental Terms forbid unapproved AI agents and MCP connectors on the APIs\n2. POST to `/rest/v11_27/oauth2/token` with `grant_type` `password` and a `platform` other than `base`, `mobile` or `portal`, or the login can end the user's own session\n3. Send the access token in the `OAuth-Token` header. It lasts 60 minutes by default, so store the refresh token and not the password\n4. Stay under 20 requests a second on SugarCloud and reuse one session for batches. Over-limit traffic is blocked by IP address until support lifts it\n5. Page with `max_num` and `offset` until `next_offset` is -1, and pass `fields` to keep responses small\n6. Use `PATCH /integrate/:module/:sync_key_field_name/:sync_key_field_value` for writes that may be retried, since it inserts or updates by `sync_key`\n\n## Questions\n\n### Which is better for AI agents, HubSpot API + MCP or SugarAI (SugarCRM)?\n\nHubSpot API + MCP scores 71.5 (BB) on agent readiness against SugarAI (SugarCRM)'s 49.5 (D), and leads in 6 of 7 scored categories.\n\n### Do HubSpot API + MCP and SugarAI (SugarCRM) need an API key?\n\nHubSpot API + MCP takes an API key or an OAuth sign-in. SugarAI (SugarCRM) uses an OAuth sign-in.\n\n### Can an agent call HubSpot API + MCP and SugarAI (SugarCRM) without installing anything?\n\nHubSpot API + MCP has a hosted endpoint at https://api.hubapi.com. No hosted endpoint is listed for SugarAI (SugarCRM).\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm.json, and with the fewest tokens: https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"hubspot-mcp\", \"b\": \"sugarcrm\"}`. From a terminal: `anchor compare hubspot-mcp sugarcrm`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/hubspot-mcp.json and https://www.anchorterminal.com/api/v1/tools/sugarcrm.json\n\n## Other comparisons with HubSpot API + MCP or SugarAI (SugarCRM)\n\n- [Affinity vs HubSpot API + MCP](https://www.anchorterminal.com/compare/affinity-vs-hubspot-mcp.md)\n- [Affinity vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/affinity-vs-sugarcrm.md)\n- [Attio API + MCP vs HubSpot API + MCP](https://www.anchorterminal.com/compare/attio-vs-hubspot-mcp.md)\n- [Attio API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/attio-vs-sugarcrm.md)\n- [Capsule CRM vs HubSpot API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp.md)\n- [Capsule CRM vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/capsule-crm-vs-sugarcrm.md)\n- [Close API + MCP vs HubSpot API + MCP](https://www.anchorterminal.com/compare/close-vs-hubspot-mcp.md)\n- [Close API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/close-vs-sugarcrm.md)\n- [Copper API vs HubSpot API + MCP](https://www.anchorterminal.com/compare/copper-vs-hubspot-mcp.md)\n- [Copper API vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/copper-vs-sugarcrm.md)\n- [Microsoft Dynamics 365 Sales vs HubSpot API + MCP](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-hubspot-mcp.md)\n- [Microsoft Dynamics 365 Sales vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-sugarcrm.md)\n- [folk API + MCP vs HubSpot API + MCP](https://www.anchorterminal.com/compare/folk-vs-hubspot-mcp.md)\n- [folk API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/folk-vs-sugarcrm.md)\n- [Freshsales API vs HubSpot API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-hubspot-mcp.md)\n- [Freshsales API vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/freshsales-vs-sugarcrm.md)\n- [HubSpot API + MCP vs Nutshell](https://www.anchorterminal.com/compare/hubspot-mcp-vs-nutshell.md)\n- [HubSpot API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/hubspot-mcp-vs-pipedrive.md)\n- [HubSpot API + MCP vs Salesflare](https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesflare.md)\n- [HubSpot API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesforce.md)\n- [HubSpot API + MCP vs Streak API + MCP](https://www.anchorterminal.com/compare/hubspot-mcp-vs-streak.md)\n- [HubSpot API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/hubspot-mcp-vs-twenty.md)\n- [HubSpot API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm.md)\n- [Nutshell vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/nutshell-vs-sugarcrm.md)\n- [Pipedrive API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/pipedrive-vs-sugarcrm.md)\n- [Salesflare vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/salesflare-vs-sugarcrm.md)\n- [Salesforce API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/salesforce-vs-sugarcrm.md)\n- [Streak API + MCP vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/streak-vs-sugarcrm.md)\n- [SugarAI (SugarCRM) vs Twenty API + MCP](https://www.anchorterminal.com/compare/sugarcrm-vs-twenty.md)\n- [SugarAI (SugarCRM) vs Zoho CRM](https://www.anchorterminal.com/compare/sugarcrm-vs-zoho-crm.md)\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-10", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Compare", "url": "https://www.anchorterminal.com/compare/" }, { "name": "HubSpot API + MCP vs SugarAI (SugarCRM)", "url": "" } ], "description": "HubSpot scores 71.5 (BB) to SugarAI's 49.5 (D) for crm records. Prices, MCP, x402, uptime and agent notes side by side.", "facts": [ "HubSpot API + MCP BB 71.5", "SugarAI (SugarCRM) D 49.5", "scores" ], "h1": "HubSpot API + MCP vs SugarAI (SugarCRM)", "image": "https://www.anchorterminal.com/assets/og/compare-hubspot-mcp-vs-sugarcrm.png", "path": "/compare/hubspot-mcp-vs-sugarcrm", "published": "2026-10-01", "section": "tools", "title": "HubSpot vs SugarAI for AI agents in 2026: scores and prices", "toc": null, "updated": "2026-10-09", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-sugarcrm" }, "tokens": { "markdown": 2700, "slim": 730 }, "version": 1 }