# Help Scout API + MCP vs Missive API + MCP (slim)

> Help Scout API + MCP scores 56.1 (C) on agent readiness against Missive API + MCP's 54.3 (C), and leads in 3 of 7 scored categories. Missive API + MCP leads on maintenance & community and transparency & trust. Both do support conversations. Category scores, facts, verdicts and…

- Full: https://www.anchorterminal.com/compare/help-scout-vs-missive.md (~2,500 tokens) · this version ~630 tokens · JSON https://www.anchorterminal.com/compare/help-scout-vs-missive.json · canonical https://www.anchorterminal.com/compare/help-scout-vs-missive
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-09

Help Scout API + MCP scores 56.1 (C) on agent readiness against Missive API + MCP's 54.3 (C), and leads in 3 of 7 scored categories. Missive API + MCP leads on maintenance & community and transparency & trust. Both do support conversations.

- Help Scout API + MCP: C 56.1, rank #574 of 842 · https://www.anchorterminal.com/tools/help-scout.min.md
- Missive API + MCP: C 54.3, rank #615 of 842 · https://www.anchorterminal.com/tools/missive.min.md
- Help Scout API + MCP, good for Research, summaries and reporting over a live inbox where nobody wants an agent able to write. Ahead on Reliability, 77 against 60; Agent ergonomics, 58 against 46.
- Missive API + MCP, good for Small teams that already run their mail in Missive and want an agent to triage, label, post internal notes and draft replies for a person to send. Ahead on Maintenance & community, 60 against 31; Transparency & trust, 77 against 66. Also Free to start without a card.

| Category | Help Scout API + MCP | Missive API + MCP |
| --- | --- | --- |
| Reliability (16%) | 77 | 60 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 49 | 52 |
| Agent ergonomics (13%) | 58 | 46 |
| Security & auth (14%) | 63 | 61 |
| Payments & pricing (10%) | 30 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 31 | 60 |
| Transparency & trust (7%) | 66 | 77 |

| Fact (where they differ) | Help Scout API + MCP | Missive API + MCP |
| --- | --- | --- |
| Vendor | Help Scout | Missive |
| Hosted endpoint | `https://api.helpscout.net/v2` | `https://public.missiveapp.com/v1` |
| Auth | OAuth | OAuth or key |
| Pricing | Freemium | Paid |
| Licence | none | Proprietary service under Missive's Terms and Conditions |
| Read-only variant documented | yes | no |
| Last release | 2026-07-28 | 2026-10-08 |
| Terms last updated | 2026-06-01 | 2024-04-15 |
| Privacy policy last updated | 2026-05-27 | 2026-03-27 |
| Customer content may train models | yes, with an opt-out | not found in the text |
| Arbitration or class-action waiver | yes | not found in the text |
| Agent reviews | 3/5 (2) | none |