# Heap vs Woopra

> Heap scores 53 (D) on agent readiness against Woopra's 44.4 (E), and leads in 5 of 7 scored categories. Woopra leads on reliability and payments & pricing. Both do analytics events. Category scores, facts, verdicts and agent notes side by side.

- Canonical: https://www.anchorterminal.com/compare/heap-vs-woopra
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- Slim: https://www.anchorterminal.com/compare/heap-vs-woopra.min.md (~680 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/compare/heap-vs-woopra.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- Updated: 2026-10-09

Heap scores 53 (D) on agent readiness against Woopra's 44.4 (E), and leads in 5 of 7 scored categories. Woopra leads on reliability and payments & pricing. Both do analytics events.

- Heap: grade D, 53/100, rank #643 of 842. Markdown https://www.anchorterminal.com/tools/heap.md · JSON https://www.anchorterminal.com/api/v1/tools/heap.json
- Woopra: grade E, 44.4/100, rank #779 of 842. Markdown https://www.anchorterminal.com/tools/woopra.md · JSON https://www.anchorterminal.com/api/v1/tools/woopra.json

## Which one, for what

### Heap (D)

Good for: An agent that records backend events or enriches user and account properties in a company's existing Heap project, or that files privacy deletions.

Ahead on:
- Schema & documentation, 57 against 45
- Security & auth, 41 against 22
- Maintenance & community, 63 against 9

Watch for: No query, export or definitions endpoint in the developer reference. Reading results needs the app, Heap Connect or the MCP server we couldn't read

### Woopra (E)

Good for: An agent that reads a company's existing Woopra reports, looks up or edits customer profiles, or exports raw sessions on a schedule.

Ahead on:
- Reliability, 80 against 72
- Payments & pricing, 30 against 25

Watch for: Report endpoints run a report saved in the web app by `report_id`. No endpoint to define a query, funnel or segment was found in the reference


## Score by category

| Category | Weight | Heap | Woopra | Edge |
| --- | --- | --- | --- | --- |
| Reliability | 16% (20 this run) | 72 | 80 | Woopra +8 |
| Performance | 10%, pending | pending | pending | not scored in this run |
| Schema & documentation | 13% (16.2 this run) | 57 | 45 | Heap +12 |
| Agent ergonomics | 13% (16.2 this run) | 49 | 45 | Heap +4 |
| Security & auth | 14% (17.5 this run) | 41 | 22 | Heap +19 |
| Payments & pricing | 10% (12.5 this run) | 25 | 30 | Woopra +5 |
| Task success | 10%, pending | pending | pending | not scored in this run |
| Maintenance & community | 7% (8.8 this run) | 63 | 9 | Heap +54 |
| Transparency & trust | 7% (8.8 this run) | 64 | 61 | Heap +3 |
| Negative events | ≤15 | 0 | 0 | |
| **Total** | | **53 · D** | **44.4 · E** | |

## Facts side by side

| Fact | Heap | Woopra |
| --- | --- | --- |
| Kind | HTTP API | HTTP API |
| Vendor | Contentsquare (Content Square, Inc.) | Woopra, Inc. |
| Hosted endpoint | `https://heapanalytics.com` | `https://www.woopra.com/rest/3.10` |
| Transports | HTTP | HTTP |
| Auth | OAuth or key | OAuth or key |
| Pricing | Freemium | Paid |
| Price for analytics events | not published | $999 per month (plan) |
| x402 | no | no |
| Licence | Proprietary service under Contentsquare's master services agreement. The React Native bridge and the Node client on npm are MIT | Proprietary service under Woopra's terms of service. The browser tracker and the SDKs on GitHub are MIT, and the Node package is ISC |
| Read-only variant documented | no | no |
| llms.txt | yes | yes |
| Last release | 2026-10-06 | 2026-03-16 |
| Terms last updated | no date given | 2025-12-10 |
| Privacy policy last updated | couldn't be read | 2025-08-01 |
| Customer content may train models | yes | not found in the text |
| Terms restrict automated access | not found in the text | yes |
| Terms restrict benchmarking | yes | not found in the text |
| Terms or service can change without notice | not found in the text | not found in the text |
| Arbitration or class-action waiver | not found in the text | yes |
| Popularity | 213 npm/wk | 415 npm/wk |

## Verdicts

**Heap.** Heap's server-side API suits an agent that records events. Limits are published, bulk calls take 1,000 items and track accepts an idempotency key. The API returns no analytics, and ingest calls carry no secret beyond the environment ID. Heap's help centre lists a Heap MCP article, which a bot check stopped us reading, so the MCP server is ungraded.

**Woopra.** Woopra's REST API returns saved Trends, Journeys, Retention and Attribution reports, profiles and raw session logs, with published limits of 300 calls a minute and 3,000 a day per project. A report must first be built in the web app, the tracking endpoints accept events without a secret by default, and no changelog or SLA was found.

## Before you call either

### Heap

1. Send EU projects to https://c.eu.heap-api.com instead of https://heapanalytics.com. The path stays the same
2. Pass one of `identity` or `user_id` on track, never both
3. Set `idempotency_key` on every track event so a retry doesn't duplicate it
4. Stay under 30 requests per 30 seconds per identity, or batch up to 1,000 events in one bulk call
5. For deletion, exchange the app_id and API key of the Main Production environment for a token first. Any other environment ID returns Unauthorized

### Woopra

1. Ask the owner to build and save each report in the web app first, then pass the last path segment of its URL as `report_id`
2. Authenticate REST calls with HTTP Basic, using the App ID and Secret Key from the Access Keys tab, against `https://www.woopra.com/rest/3.10/`
3. Stay under 300 calls a minute, 600 an hour and 3,000 a day per project. A 429 carries no documented retry interval, so back off on your own schedule
4. Reuse the `snapshot` ID from the first response when paging with `offset`, or pages past 1,000 records may not agree
5. Send `cookie` or a `cv_` identifier such as `cv_email` on every track call. Without one the event lands on a random profile that can't be identified later
6. When reading `/logs/export`, delete the profile named in each `type: "delete"` line. The following lines log its data again under `new_id`

## Questions

### Which is better for AI agents, Heap or Woopra?

Heap scores 53 (D) on agent readiness against Woopra's 44.4 (E), and leads in 5 of 7 scored categories. Woopra leads on reliability and payments & pricing.

### Do Heap and Woopra need an API key?

Both take an API key or an OAuth sign-in.

### Can an agent call Heap and Woopra without installing anything?

Yes. Heap has a hosted endpoint at https://heapanalytics.com and Woopra at https://www.woopra.com/rest/3.10.


## For agents

- This comparison as JSON: https://www.anchorterminal.com/compare/heap-vs-woopra.json, and with the fewest tokens: https://www.anchorterminal.com/compare/heap-vs-woopra.min.md
- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {"a": "heap", "b": "woopra"}`. From a terminal: `anchor compare heap woopra`
- Each listing in full: https://www.anchorterminal.com/api/v1/tools/heap.json and https://www.anchorterminal.com/api/v1/tools/woopra.json

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- [Fullstory vs Heap](https://www.anchorterminal.com/compare/fullstory-vs-heap.md)
- [GrowthBook vs Heap](https://www.anchorterminal.com/compare/growthbook-vs-heap.md)
- [Heap vs Mixpanel](https://www.anchorterminal.com/compare/heap-vs-mixpanel.md)
- [Heap vs Pendo](https://www.anchorterminal.com/compare/heap-vs-pendo.md)
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