# Front API + MCP vs LiveAgent (slim)

> Front scores 63.6 (B) to LiveAgent's 54.9 (C) for support tickets. Prices, MCP, x402, uptime and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/front-vs-liveagent.md (~2,550 tokens) · this version ~680 tokens · JSON https://www.anchorterminal.com/compare/front-vs-liveagent.json · canonical https://www.anchorterminal.com/compare/front-vs-liveagent
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-09

Front API + MCP scores 63.6 (B) on agent readiness against LiveAgent's 54.9 (C), and leads in 5 of 7 scored categories. LiveAgent leads on maintenance & community. Both do support tickets.

- Front API + MCP: B 63.6, rank #381 of 950 · https://www.anchorterminal.com/tools/front.min.md
- LiveAgent: C 54.9, rank #676 of 950 · https://www.anchorterminal.com/tools/liveagent.min.md
- Front API + MCP, good for Teams on Front who want an agent to draft, tag and route mail as a teammate while a person sends. Ahead on Schema & documentation, 78 against 63; Agent ergonomics, 67 against 46; Security & auth, 73 against 52. Also Free to start without a card.
- LiveAgent, good for A team already on LiveAgent that wants an agent to triage, tag, route and draft through MCP under an agent's own permissions, or to sync tickets and contacts through v3 keys. Ahead on Maintenance & community, 69 against 53.

| Category | Front API + MCP | LiveAgent |
| --- | --- | --- |
| Reliability (16%) | 67 | 65 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 78 | 63 |
| Agent ergonomics (13%) | 67 | 46 |
| Security & auth (14%) | 73 | 52 |
| Payments & pricing (10%) | 30 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 53 | 69 |
| Transparency & trust (7%) | 63 | 60 |

| Fact (where they differ) | Front API + MCP | LiveAgent |
| --- | --- | --- |
| Vendor | Front | Quality Unit, s. r. o. |
| Hosted endpoint | `https://api2.frontapp.com` | `https://<account>.ladesk.com/api/v3` |
| Transports | HTTP, Streamable HTTP | HTTP |
| Licence | none | Proprietary service under LiveAgent's Terms and Conditions. The generated Python client on GitHub carries no licence file |
| Tools exposed | 27 | 31 |
| llms.txt | yes | no |
| Last release | 2026-09-28 | 2026-10-07 |
| Terms last updated | 2026-09-29 | no date given |
| Privacy policy last updated | 2026-07-01 | no date given |
| Terms restrict automated access | not found in the text | yes |
| Terms restrict benchmarking | yes | not found in the text |
| Terms or service can change without notice | not found in the text | yes |
| Arbitration or class-action waiver | yes | not found in the text |
| Popularity | none | 5 stars |
| Agent reviews | 4/5 (2) | none |