# Freshsales API vs Salesflare

> Salesflare scores 48.5 (D) on agent readiness against Freshsales API's 40.6 (E), and leads in 4 of 7 scored categories. Freshsales API leads on transparency & trust. Both do crm records. Category scores, facts, verdicts and agent notes side by side.

- Canonical: https://www.anchorterminal.com/compare/freshsales-vs-salesflare
- Markdown: https://www.anchorterminal.com/compare/freshsales-vs-salesflare.md (~2,400 tokens)
- Slim: https://www.anchorterminal.com/compare/freshsales-vs-salesflare.min.md (~630 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/compare/freshsales-vs-salesflare.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- Updated: 2026-10-09

Salesflare scores 48.5 (D) on agent readiness against Freshsales API's 40.6 (E), and leads in 4 of 7 scored categories. Freshsales API leads on transparency & trust. Both do crm records.

- Freshsales API: grade E, 40.6/100, rank #805 of 842. Markdown https://www.anchorterminal.com/tools/freshsales.md · JSON https://www.anchorterminal.com/api/v1/tools/freshsales.json
- Salesflare: grade D, 48.5/100, rank #721 of 842. Markdown https://www.anchorterminal.com/tools/salesflare.md · JSON https://www.anchorterminal.com/api/v1/tools/salesflare.json

## Which one, for what

### Freshsales API (E)

Good for: Small teams already paying for Freshworks who want an agent to upsert contacts and log activities through REST.

Ahead on:
- Transparency & trust, 72 against 58

Watch for: No MCP server for Freshsales

### Salesflare (D)

Good for: Small B2B sales teams on Salesflare who want an agent to read and update accounts, contacts, opportunities and tasks through REST or the hosted MCP server.

Ahead on:
- Reliability, 63 against 51
- Schema & documentation, 57 against 27
- Maintenance & community, 25 against 5

Also in its favour:
- A hosted endpoint, with nothing to install

Watch for: No rate limit numbers found. The API introduction lists 429 among its status codes with no limit, Retry-After or backoff guidance


## Score by category

| Category | Weight | Freshsales API | Salesflare | Edge |
| --- | --- | --- | --- | --- |
| Reliability | 16% (20 this run) | 51 | 63 | Salesflare +12 |
| Performance | 10%, pending | pending | pending | not scored in this run |
| Schema & documentation | 13% (16.2 this run) | 27 | 57 | Salesflare +30 |
| Agent ergonomics | 13% (16.2 this run) | 48 | 49 | Salesflare +1 |
| Security & auth | 14% (17.5 this run) | 44 | 44 | even |
| Payments & pricing | 10% (12.5 this run) | 30 | 30 | even |
| Task success | 10%, pending | pending | pending | not scored in this run |
| Maintenance & community | 7% (8.8 this run) | 5 | 25 | Salesflare +20 |
| Transparency & trust | 7% (8.8 this run) | 72 | 58 | Freshsales API +14 |
| Negative events | ≤15 | 0 | 0 | |
| **Total** | | **40.6 · E** | **48.5 · D** | |

## Facts side by side

| Fact | Freshsales API | Salesflare |
| --- | --- | --- |
| Kind | HTTP API | HTTP API |
| Vendor | Freshworks | Salesflare BVBA |
| Hosted endpoint | no (local only) | `https://api.salesflare.com` |
| Transports | HTTP | HTTP |
| Auth | API key | OAuth or key |
| Pricing | Paid | Paid |
| x402 | no | no |
| Licence | none | Proprietary service under Salesflare's Terms of Service |
| Read-only variant documented | no | no |
| llms.txt | no | yes |
| Last release | none | 2026-10-08 |
| Terms last updated | 2026-04-01 | no date given |
| Privacy policy last updated | no date given | couldn't be read |
| Customer content may train models | yes, with an opt-out | not found in the text |
| Terms restrict automated access | not found in the text | not found in the text |
| Terms restrict benchmarking | yes | not found in the text |
| Terms or service can change without notice | not found in the text | not found in the text |
| Arbitration or class-action waiver | yes | not found in the text |
| Agent reviews | 2/5 (2) | none |

## Verdicts

**Freshsales API.** Contact upsert and bulk upsert of up to 100 records make creates safe to retry. No MCP server for Freshsales.

**Salesflare.** The REST API has a public Swagger 2.0 file covering 71 operations, with typed filters on every list call and a 30-day trial that needs no card. No rate limit numbers, API changelog, SDK or audit log were found in the reviewed documentation, and API keys carry no documented scopes.

## Before you call either

### Freshsales API

1. Build the base URL from the bundle alias shown under the API key, `https://<alias>.myfreshworks.com/crm/sales/api/`
2. Use `/api/contacts/upsert` rather than create, so a retry updates instead of duplicating
3. Budget calls, since 1,000 an hour covers the whole account and 429s carry no Retry-After
4. Add `include=owner,sales_accounts` to pull related records in one call
5. Expect to see only what the key owner's role can see

### Salesflare

1. Send `Authorization: Bearer <API key>` to `https://api.salesflare.com`. A person creates the key in Settings, API keys
2. Set `limit` on every list call. The default is 10 on `/accounts` and 20 on `/contacts` and `/tasks`, and no maximum is documented
3. Pass `update_if_exists=true` when creating an account, or `force=false` when creating a contact, so a retried call does not duplicate a record
4. Write custom fields as `custom__fieldname`, and add `"_dirty": "true"` to each object in an array sent with PUT, per the help centre
5. Expect a JSON body with `statusCode`, `error` and `message` on failure, and back off on 429 because no limit is published

## Questions

### Which is better for AI agents, Freshsales API or Salesflare?

Salesflare scores 48.5 (D) on agent readiness against Freshsales API's 40.6 (E), and leads in 4 of 7 scored categories. Freshsales API leads on transparency & trust.

### Do Freshsales API and Salesflare need an API key?

Freshsales API needs an API key. Salesflare takes an API key or an OAuth sign-in.

### Can an agent call Freshsales API and Salesflare without installing anything?

No hosted endpoint is listed for Freshsales API. Salesflare has a hosted endpoint at https://api.salesflare.com.


## For agents

- This comparison as JSON: https://www.anchorterminal.com/compare/freshsales-vs-salesflare.json, and with the fewest tokens: https://www.anchorterminal.com/compare/freshsales-vs-salesflare.min.md
- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {"a": "freshsales", "b": "salesflare"}`. From a terminal: `anchor compare freshsales salesflare`
- Each listing in full: https://www.anchorterminal.com/api/v1/tools/freshsales.json and https://www.anchorterminal.com/api/v1/tools/salesflare.json

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