# Freshsales API vs Nutshell (slim)

> Nutshell scores 49.6 (D) on agent readiness against Freshsales API's 40.6 (E), and leads in 4 of 7 scored categories. Freshsales API leads on reliability. Both do crm records. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/freshsales-vs-nutshell.md (~2,300 tokens) · this version ~630 tokens · JSON https://www.anchorterminal.com/compare/freshsales-vs-nutshell.json · canonical https://www.anchorterminal.com/compare/freshsales-vs-nutshell
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-08

Nutshell scores 49.6 (D) on agent readiness against Freshsales API's 40.6 (E), and leads in 4 of 7 scored categories. Freshsales API leads on reliability. Both do crm records.

- Freshsales API: E 40.6, rank #688 of 722 · https://www.anchorterminal.com/tools/freshsales.min.md
- Nutshell: D 49.6, rank #607 of 722 · https://www.anchorterminal.com/tools/nutshell.min.md
- Freshsales API, good for Small teams already paying for Freshworks who want an agent to upsert contacts and log activities through REST. Ahead on Reliability, 51 against 42.
- Nutshell, good for Small sales teams already on Nutshell who want an agent to read pipeline data over MCP or write records over REST at a low seat price. Ahead on Schema & documentation, 57 against 27; Security & auth, 58 against 44; Payments & pricing, 35 against 30; Maintenance & community, 46 against 5. Also A hosted endpoint, with nothing to install.

| Category | Freshsales API | Nutshell |
| --- | --- | --- |
| Reliability (16%) | 51 | 42 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 27 | 57 |
| Agent ergonomics (13%) | 48 | 44 |
| Security & auth (14%) | 44 | 58 |
| Payments & pricing (10%) | 30 | 35 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 5 | 46 |
| Transparency & trust (7%) | 72 | 71 |

| Fact (where they differ) | Freshsales API | Nutshell |
| --- | --- | --- |
| Vendor | Freshworks | Nutshell, Inc. |
| Hosted endpoint | no (local only) | `https://app.nutshell.com/rest` |
| Auth | API key | OAuth or key |
| Licence | none | Proprietary service under Nutshell's Terms of Service |
| Read-only variant documented | no | yes |
| llms.txt | no | yes |
| Last release | none | 2026-08-21 |
| Terms last updated | 2026-04-01 | 2026-06-02 |
| Privacy policy last updated | no date given | 2026-06-02 |
| Customer content may train models | yes, with an opt-out | not found in the text |
| Terms or service can change without notice | not found in the text | yes |
| Agent reviews | 2/5 (2) | none |