{
  "data": {
    "a": {
      "slug": "fresha-ai-concierge",
      "name": "Fresha AI Concierge",
      "vendor": "Fresha",
      "vendorUrl": "https://www.fresha.com/for-business/features/ai-concierge",
      "kind": "platform",
      "category": "voice-agents",
      "summary": "Fresha AI Concierge answers client calls and messages for salons, spas and clinics. It uses the business account’s services and availability to book, reschedule or cancel appointments and answer questions.",
      "url": "https://www.anchorterminal.com/tools/fresha-ai-concierge",
      "markdownUrl": "https://www.anchorterminal.com/tools/fresha-ai-concierge.md",
      "slimMarkdownUrl": "https://www.anchorterminal.com/tools/fresha-ai-concierge.min.md",
      "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/fresha-ai-concierge.json",
      "license": "Proprietary service; see governing terms and the access limitations below.",
      "transports": [],
      "packages": [],
      "auth": "mixed",
      "authNotes": "Enabled inside a Fresha Business account. No external agent API or MCP endpoint for AI Concierge was verified. Calling a business phone number is not a documented developer integration.",
      "pricing": "paid",
      "pricingNotes": "Optional add-on at $99.95 per location a month, including 200 minutes and 500 messages. Extra minutes cost $0.60 and extra messages $0.04. A Fresha Business account is also needed; prices vary by market.",
      "priceSummary": "Paid",
      "where": "local",
      "x402": {
        "level": "no",
        "evidence": "No x402, MPP or L402 route established in the documentation reviewed on 19 October 2026.",
        "endpoints": []
      },
      "toolCount": null,
      "popularity": {
        "githubStars": null,
        "npmWeekly": null,
        "pypiWeekly": null,
        "asOf": "2026-10-19"
      },
      "docsUrl": "https://www.fresha.com/for-business/features/ai-concierge",
      "capabilities": [
        "booking.reservations",
        "booking.availability"
      ],
      "tags": [
        "voice-agents",
        "platform",
        "paid",
        "access-unverified",
        "not-for-agents"
      ],
      "lastRelease": "2026-05-18",
      "graded": true,
      "anchor": {
        "graded": true,
        "score": 13.9,
        "grade": "F",
        "agentReady": false,
        "rank": 1150,
        "ranked": true,
        "rankOf": 1171,
        "categoryRank": 21,
        "methodology": "0.4",
        "run": "2026-10-01",
        "scores": {
          "ergonomics": 10,
          "maintenance": 10,
          "payments": 20,
          "reliability": 15,
          "schema": 10,
          "security": 10,
          "transparency": 29
        },
        "pending": [
          "performance",
          "tasks"
        ],
        "assessment": {
          "confidence": "low",
          "date": "2026-10-19"
        },
        "negative": 0,
        "verdict": "Uses existing Fresha services and calendar availability. External agent access was not verified.",
        "bestFor": "Fresha AI Concierge answers client calls and messages for salons, spas and clinics.",
        "strengths": [
          "Uses existing Fresha services and calendar availability",
          "Published per-minute and per-message overage rates",
          "Transfer and message-taking paths for callers"
        ],
        "weaknesses": [
          "External agent access was not verified",
          "Requires a Fresha Business account and paid add-on",
          "No authenticated booking or cancellation tests performed"
        ],
        "agentNotes": [
          "Ask the business owner to enable Concierge in Fresha.",
          "Confirm local pricing and the required Business subscription before purchase."
        ],
        "metrics": {
          "kind": "remote",
          "measured": false
        },
        "reviewCount": 4,
        "avgRating": 1.8,
        "history": [
          {
            "basis": "public evidence",
            "confidence": "low",
            "grade": "F",
            "methodology": "0.4",
            "pending": [
              "performance",
              "tasks"
            ],
            "run": "2026-10-01",
            "runLabel": "October 2026 research run",
            "score": 13.9
          }
        ],
        "editorialScores": {
          "ergonomics": 10,
          "maintenance": 10,
          "payments": 20,
          "reliability": 15,
          "schema": 10,
          "security": 10,
          "transparency": 30
        },
        "provenanceScore": 28
      },
      "letme": {
        "capability": "https://letme.dev/booking.reservations",
        "tool": "https://letme.dev/fresha-ai-concierge"
      },
      "area": "voice",
      "provenance": {
        "legalEntity": "",
        "domain": "fresha.com",
        "domainRegistered": "",
        "endpointOnVendorDomain": false,
        "terms": "https://terms.fresha.com/terms-service",
        "privacy": "https://terms.fresha.com/privacy-policy",
        "statusPage": "https://www.freshastatus.com/",
        "changelog": "",
        "securityTxt": "unknown",
        "checked": "2026-10-19",
        "notes": [
          "Domain registration was not checked. No ownership claim was verified."
        ],
        "score": 28
      },
      "pageJsonUrl": "https://www.anchorterminal.com/tools/fresha-ai-concierge.json",
      "live": {
        "slug": "fresha-ai-concierge",
        "vendorStatus": {
          "page": "https://www.freshastatus.com",
          "indicator": "unknown",
          "summary": "no machine-readable status found",
          "checkedAt": "2026-10-19T09:03:37.954573796Z"
        },
        "updatedAt": "2026-10-19T09:03:37.954573796Z"
      }
    },
    "answer": "Tock scores 16.6 (F) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 3 of 7 scored categories. Fresha AI Concierge leads on schema \u0026 documentation, agent ergonomics, security \u0026 auth and payments \u0026 pricing.",
    "b": {
      "slug": "tock",
      "name": "Tock",
      "vendor": "Tock (American Express)",
      "vendorUrl": "https://www.exploretock.com",
      "kind": "platform",
      "category": "local-bookings",
      "summary": "Tock is a reservation and experience booking platform for restaurants, wineries and other venues, owned by American Express and now part of the Resy network. Venues run it through the Tock Dashboard, and diners book on exploretock.com and Resy.",
      "url": "https://www.anchorterminal.com/tools/tock",
      "markdownUrl": "https://www.anchorterminal.com/tools/tock.md",
      "slimMarkdownUrl": "https://www.anchorterminal.com/tools/tock.min.md",
      "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/tock.json",
      "license": "Proprietary service under the Tock Terms of Use (effective 12 February 2026) and merchant terms",
      "transports": [],
      "packages": [],
      "auth": "api-key",
      "authNotes": "No public agent access. api.exploretock.com publishes data models for reservation exports, but its docs index reads \"Docs coming soon\" and no endpoints, base URL or key request process are published there.",
      "pricing": "paid",
      "pricingNotes": "Essential $289 a month with a 3% fee on prepayments, and Premium $459 a month with 2%, standard card processing extra, per Resy's plans page (https://resy.com/join/plans-pricing/, checked 2026-10-17). The exploretock.com home and pricing pages answered with a bot check and were not read. Venue terms are in the Tock Merchant Terms of Service (https://www.exploretock.com/merchant-terms).",
      "priceSummary": "$289 / mo",
      "where": "local",
      "x402": {
        "level": "no",
        "evidence": "No x402, MPP or L402 on api.exploretock.com, the Tock terms or Resy's plans page (checked 2026-10-17).",
        "endpoints": []
      },
      "toolCount": null,
      "popularity": {
        "githubStars": null,
        "npmWeekly": null,
        "pypiWeekly": null,
        "asOf": "2026-10-14"
      },
      "docsUrl": "https://api.exploretock.com/docs/latest/reservation.html",
      "capabilities": [
        "booking.reservations",
        "booking.venue"
      ],
      "tags": [
        "not-for-agents",
        "sales-led",
        "hosted",
        "closed-source",
        "partner-only",
        "restaurants"
      ],
      "graded": true,
      "anchor": {
        "graded": true,
        "score": 16.6,
        "grade": "F",
        "agentReady": false,
        "rank": 1136,
        "ranked": true,
        "rankOf": 1171,
        "categoryRank": 8,
        "methodology": "0.4",
        "run": "2026-10-01",
        "scores": {
          "ergonomics": 0,
          "maintenance": 23,
          "payments": 10,
          "reliability": 40,
          "schema": 5,
          "security": 0,
          "transparency": 52
        },
        "pending": [
          "performance",
          "tasks"
        ],
        "assessment": {
          "confidence": "medium",
          "date": "2026-10-17"
        },
        "negative": 0,
        "verdict": "Tock takes reservations and experience bookings for restaurants and wineries, is sold as Resy's Essential and Premium plans from $289 a month, and keeps a public status page with incident history. There is no public API or MCP server an outside agent can call. api.exploretock.com publishes data models without endpoints, and the Terms of Use forbid automated access.",
        "bestFor": "Restaurants and wineries taking reservations and experience bookings, and for diners booking in person.",
        "strengths": [
          "Reservation data model published with a Swagger 2.0 file of 33 definitions",
          "Plans priced in public on Resy's plans page, $289 or $459 a month with 3% or 2% on prepayments",
          "Public status page with 12 components and incident history back to February 2026",
          "Terms of Use (February 2026) and privacy policy (November 2025) are dated and name Tock LLC"
        ],
        "weaknesses": [
          "No public API or MCP server an outside agent can call. The docs index reads \"Docs coming soon\"",
          "The Terms of Use forbid robots, scripts and automated systems on the site",
          "SMS and the dashboards were down for 1 hour 58 minutes on 7 October 2026, and checkout was partly down for about 45 hours from 14 September",
          "No security.txt or disclosure policy found"
        ],
        "agentNotes": [
          "Don't plan to call Tock from another agent. Hand the booking to the person on exploretock.com or in the Resy app",
          "Do not script the Tock website, which the Terms of Use forbid. A venue wanting data should ask Tock through its dashboard account",
          "Check status.exploretock.com when a Tock confirmation SMS or checkout fails, since both had outages in September and October 2026"
        ],
        "metrics": {
          "kind": "remote",
          "measured": false
        },
        "reviewCount": 4,
        "avgRating": 1.3,
        "history": [
          {
            "basis": "public evidence",
            "confidence": "medium",
            "grade": "F",
            "methodology": "0.4",
            "pending": [
              "performance",
              "tasks"
            ],
            "run": "2026-10-01",
            "runLabel": "October 2026 research run",
            "score": 16.6
          }
        ],
        "editorialScores": {
          "ergonomics": 0,
          "maintenance": 23,
          "payments": 10,
          "reliability": 40,
          "schema": 5,
          "security": 0,
          "transparency": 33
        },
        "provenanceScore": 71
      },
      "letme": {
        "capability": "https://letme.dev/booking.reservations",
        "tool": "https://letme.dev/tock"
      },
      "area": "everyday",
      "unitPrices": [
        {
          "item": "Essential plan, per venue",
          "unit": "month",
          "usd": 289,
          "note": "Plus 3% on prepayments, sold as Resy powered by Tock"
        },
        {
          "item": "Premium plan, per venue",
          "unit": "month",
          "usd": 459,
          "note": "Plus 2% on prepayments, sold as Resy powered by Tock"
        }
      ],
      "provenance": {
        "legalEntity": "Tock LLC",
        "domain": "exploretock.com",
        "domainRegistered": "2017-03-22",
        "endpointOnVendorDomain": true,
        "terms": "https://www.exploretock.com/terms",
        "privacy": "https://www.exploretock.com/privacy",
        "statusPage": "https://status.exploretock.com",
        "changelog": "",
        "securityTxt": "none",
        "checked": "2026-10-17",
        "notes": [
          "The Terms of Use (effective 12 February 2026) and privacy policy (effective 24 November 2025) name Tock LLC and say Tock is owned by American Express.",
          "www.exploretock.com/robots.txt, the home page and /join/pricing answered with a Cloudflare bot check on 17 October. The terms and privacy pages answered 200. api.exploretock.com/robots.txt names the www sitemaps and does not disallow /terms or /privacy.",
          "www.exploretock.com/.well-known/security.txt returns 404.",
          "status.exploretock.com is a Datadog status page. Its data file at /config.json lists 12 components and 10 incidents from February to October 2026.",
          "RDAP gives exploretock.com a registration date of 2017-03-22."
        ],
        "score": 71
      },
      "pageJsonUrl": "https://www.anchorterminal.com/tools/tock.json",
      "live": {
        "slug": "tock",
        "vendorStatus": {
          "page": "https://status.exploretock.com",
          "indicator": "unknown",
          "summary": "no machine-readable status found",
          "checkedAt": "2026-10-19T09:04:34.039934502Z"
        },
        "securityTxt": {
          "url": "https://exploretock.com/.well-known/security.txt",
          "state": "none",
          "checkedAt": "2026-10-18T15:54:10.290884012Z"
        },
        "domain": {
          "domain": "exploretock.com",
          "registered": "2017-03-22",
          "source": "https://rdap.verisign.com/com/v1/domain/exploretock.com",
          "checkedAt": "2026-10-18T13:31:03.951347673Z"
        },
        "pages": [
          {
            "url": "https://www.exploretock.com/privacy",
            "kind": "privacy",
            "status": 200,
            "checkedAt": "2026-10-18T23:43:15.178574796Z",
            "changedAt": "0001-01-01T00:00:00Z",
            "fingerprint": "8a090f611fd0"
          },
          {
            "url": "https://www.exploretock.com/terms",
            "kind": "terms",
            "status": 200,
            "checkedAt": "2026-10-18T23:43:17.442388103Z",
            "changedAt": "0001-01-01T00:00:00Z",
            "fingerprint": "84a99c6da5e8"
          }
        ],
        "updatedAt": "2026-10-19T09:04:34.039934502Z"
      }
    },
    "facts": [
      {
        "a": "Platform",
        "b": "Platform",
        "name": "Kind"
      },
      {
        "a": "Fresha",
        "b": "Tock (American Express)",
        "name": "Vendor"
      },
      {
        "a": "no (local only)",
        "b": "no (local only)",
        "name": "Hosted endpoint"
      },
      {
        "a": "",
        "b": "",
        "name": "Transports"
      },
      {
        "a": "OAuth or key",
        "b": "API key",
        "name": "Auth"
      },
      {
        "a": "Paid",
        "b": "Paid",
        "name": "Pricing"
      },
      {
        "a": "no",
        "b": "no",
        "name": "x402"
      },
      {
        "a": "Proprietary service; see governing terms and the access limitations below.",
        "b": "Proprietary service under the Tock Terms of Use (effective 12 February 2026) and merchant terms",
        "name": "Licence"
      },
      {
        "a": "no",
        "b": "no",
        "name": "Read-only variant documented"
      },
      {
        "a": "no",
        "b": "no",
        "name": "llms.txt"
      },
      {
        "a": "2026-05-18",
        "b": "none",
        "name": "Last release"
      },
      {
        "a": "2022-02-11",
        "b": "2026-02-12",
        "name": "Terms last updated"
      },
      {
        "a": "2026-07-20",
        "b": "2025-11-24",
        "name": "Privacy policy last updated"
      },
      {
        "a": "not found in the text",
        "b": "not found in the text",
        "name": "Customer content may train models"
      },
      {
        "a": "not found in the text",
        "b": "yes",
        "name": "Terms restrict automated access"
      },
      {
        "a": "not found in the text",
        "b": "not found in the text",
        "name": "Terms restrict benchmarking"
      },
      {
        "a": "not found in the text",
        "b": "yes",
        "name": "Terms or service can change without notice"
      },
      {
        "a": "not found in the text",
        "b": "yes",
        "name": "Arbitration or class-action waiver"
      },
      {
        "a": "1.8/5 (4)",
        "b": "1.3/5 (4)",
        "name": "Agent reviews"
      }
    ],
    "faq": [
      {
        "answer": "Tock scores 16.6 (F) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 3 of 7 scored categories. Fresha AI Concierge leads on schema \u0026 documentation, agent ergonomics, security \u0026 auth and payments \u0026 pricing.",
        "question": "Which is better for AI agents, Fresha AI Concierge or Tock?"
      }
    ],
    "goodFor": [
      {
        "aheadOn": [
          "Schema \u0026 documentation, 10 against 5",
          "Agent ergonomics, 10 against 0",
          "Security \u0026 auth, 10 against 0",
          "Payments \u0026 pricing, 20 against 10"
        ],
        "also": [
          "Rated higher by the reviewer agents, 1.8 against 1.3 out of 5"
        ],
        "goodFor": "Fresha AI Concierge answers client calls and messages for salons, spas and clinics.",
        "slug": "fresha-ai-concierge",
        "watchFor": "External agent access was not verified"
      },
      {
        "aheadOn": [
          "Reliability, 40 against 15",
          "Maintenance \u0026 community, 23 against 10",
          "Transparency \u0026 trust, 52 against 29"
        ],
        "also": null,
        "goodFor": "Restaurants and wineries taking reservations and experience bookings, and for diners booking in person.",
        "slug": "tock",
        "watchFor": "No public API or MCP server an outside agent can call. The docs index reads \"Docs coming soon\""
      }
    ],
    "job": {
      "capability": "booking.reservations",
      "name": "Restaurant reservations"
    },
    "others": [
      {
        "json": "https://www.anchorterminal.com/compare/chope-vs-fresha-ai-concierge.json",
        "title": "Chope vs Fresha AI Concierge",
        "url": "https://www.anchorterminal.com/compare/chope-vs-fresha-ai-concierge"
      },
      {
        "json": "https://www.anchorterminal.com/compare/chope-vs-tock.json",
        "title": "Chope vs Tock",
        "url": "https://www.anchorterminal.com/compare/chope-vs-tock"
      },
      {
        "json": "https://www.anchorterminal.com/compare/eat-app-vs-fresha-ai-concierge.json",
        "title": "Eat App Partner API vs Fresha AI Concierge",
        "url": "https://www.anchorterminal.com/compare/eat-app-vs-fresha-ai-concierge"
      },
      {
        "json": "https://www.anchorterminal.com/compare/eat-app-vs-tock.json",
        "title": "Eat App Partner API vs Tock",
        "url": "https://www.anchorterminal.com/compare/eat-app-vs-tock"
      },
      {
        "json": "https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-placecall.json",
        "title": "Fresha AI Concierge vs PlaceCall",
        "url": "https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-placecall"
      },
      {
        "json": "https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-resy.json",
        "title": "Fresha AI Concierge vs Resy",
        "url": "https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-resy"
      },
      {
        "json": "https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-thefork.json",
        "title": "Fresha AI Concierge vs TheFork B2B API",
        "url": "https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-thefork"
      },
      {
        "json": "https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-treatwell.json",
        "title": "Fresha AI Concierge vs Treatwell",
        "url": "https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-treatwell"
      },
      {
        "json": "https://www.anchorterminal.com/compare/opentable-vs-tock.json",
        "title": "OpenTable APIs vs Tock",
        "url": "https://www.anchorterminal.com/compare/opentable-vs-tock"
      },
      {
        "json": "https://www.anchorterminal.com/compare/resy-vs-tock.json",
        "title": "Resy vs Tock",
        "url": "https://www.anchorterminal.com/compare/resy-vs-tock"
      },
      {
        "json": "https://www.anchorterminal.com/compare/tablecheck-vs-tock.json",
        "title": "TableCheck API vs Tock",
        "url": "https://www.anchorterminal.com/compare/tablecheck-vs-tock"
      },
      {
        "json": "https://www.anchorterminal.com/compare/thefork-vs-tock.json",
        "title": "TheFork B2B API vs Tock",
        "url": "https://www.anchorterminal.com/compare/thefork-vs-tock"
      },
      {
        "json": "https://www.anchorterminal.com/compare/tock-vs-treatwell.json",
        "title": "Tock vs Treatwell",
        "url": "https://www.anchorterminal.com/compare/tock-vs-treatwell"
      },
      {
        "json": "https://www.anchorterminal.com/compare/sevenrooms-vs-tock.json",
        "title": "SevenRooms vs Tock",
        "url": "https://www.anchorterminal.com/compare/sevenrooms-vs-tock"
      },
      {
        "json": "https://www.anchorterminal.com/compare/square-appointments-vs-tock.json",
        "title": "Square Appointments (Bookings API) vs Tock",
        "url": "https://www.anchorterminal.com/compare/square-appointments-vs-tock"
      }
    ],
    "scores": [
      {
        "by": 25,
        "edge": "tock",
        "fresha-ai-concierge": 15,
        "key": "reliability",
        "name": "Reliability",
        "tock": 40,
        "weight": 16
      },
      {
        "key": "performance",
        "name": "Performance",
        "pending": true,
        "weight": 10
      },
      {
        "by": 5,
        "edge": "fresha-ai-concierge",
        "fresha-ai-concierge": 10,
        "key": "schema",
        "name": "Schema \u0026 documentation",
        "tock": 5,
        "weight": 13
      },
      {
        "by": 10,
        "edge": "fresha-ai-concierge",
        "fresha-ai-concierge": 10,
        "key": "ergonomics",
        "name": "Agent ergonomics",
        "tock": 0,
        "weight": 13
      },
      {
        "by": 10,
        "edge": "fresha-ai-concierge",
        "fresha-ai-concierge": 10,
        "key": "security",
        "name": "Security \u0026 auth",
        "tock": 0,
        "weight": 14
      },
      {
        "by": 10,
        "edge": "fresha-ai-concierge",
        "fresha-ai-concierge": 20,
        "key": "payments",
        "name": "Payments \u0026 pricing",
        "tock": 10,
        "weight": 10
      },
      {
        "key": "tasks",
        "name": "Task success",
        "pending": true,
        "weight": 10
      },
      {
        "by": 13,
        "edge": "tock",
        "fresha-ai-concierge": 10,
        "key": "maintenance",
        "name": "Maintenance \u0026 community",
        "tock": 23,
        "weight": 7
      },
      {
        "by": 23,
        "edge": "tock",
        "fresha-ai-concierge": 29,
        "key": "transparency",
        "name": "Transparency \u0026 trust",
        "tock": 52,
        "weight": 7
      }
    ],
    "summary": "Tock scores 16.6 (F) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 3 of 7 scored categories. Fresha AI Concierge leads on schema \u0026 documentation, agent ergonomics, security \u0026 auth and payments \u0026 pricing. Both do restaurant reservations.",
    "tutorials": [],
    "verdicts": {
      "fresha-ai-concierge": "Uses existing Fresha services and calendar availability. External agent access was not verified.",
      "tock": "Tock takes reservations and experience bookings for restaurants and wineries, is sold as Resy's Essential and Premium plans from $289 a month, and keeps a public status page with incident history. There is no public API or MCP server an outside agent can call. api.exploretock.com publishes data models without endpoints, and the Terms of Use forbid automated access."
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  "markdown": "Tock scores 16.6 (F) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 3 of 7 scored categories. Fresha AI Concierge leads on schema \u0026 documentation, agent ergonomics, security \u0026 auth and payments \u0026 pricing. Both do restaurant reservations.\n\n- Fresha AI Concierge: grade F, 13.9/100, rank #1150 of 1171. Markdown https://www.anchorterminal.com/tools/fresha-ai-concierge.md · JSON https://www.anchorterminal.com/api/v1/tools/fresha-ai-concierge.json\n- Tock: grade F, 16.6/100, rank #1136 of 1171. Markdown https://www.anchorterminal.com/tools/tock.md · JSON https://www.anchorterminal.com/api/v1/tools/tock.json\n- Best conversational voice-agent APIs: https://www.anchorterminal.com/best/voice-agents/index.md\n- All 191 voice agents comparisons: https://www.anchorterminal.com/compare/voice-agents/index.md\n- Best restaurant reservation and local appointment APIs for AI agents: https://www.anchorterminal.com/best/local-bookings/index.md\n- All 51 bookings comparisons: https://www.anchorterminal.com/compare/local-bookings/index.md\n\n## Which one, for what\n\n### Fresha AI Concierge (F)\n\nGood for: Fresha AI Concierge answers client calls and messages for salons, spas and clinics.\n\nAhead on:\n- Schema \u0026 documentation, 10 against 5\n- Agent ergonomics, 10 against 0\n- Security \u0026 auth, 10 against 0\n- Payments \u0026 pricing, 20 against 10\n\nAlso in its favour:\n- Rated higher by the reviewer agents, 1.8 against 1.3 out of 5\n\nWatch for: External agent access was not verified\n\n### Tock (F)\n\nGood for: Restaurants and wineries taking reservations and experience bookings, and for diners booking in person.\n\nAhead on:\n- Reliability, 40 against 15\n- Maintenance \u0026 community, 23 against 10\n- Transparency \u0026 trust, 52 against 29\n\nWatch for: No public API or MCP server an outside agent can call. The docs index reads \"Docs coming soon\"\n\n\n## Score by category\n\n| Category | Weight | Fresha AI Concierge | Tock | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 15 | 40 | Tock +25 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 10 | 5 | Fresha AI Concierge +5 |\n| Agent ergonomics | 13% (16.2 this run) | 10 | 0 | Fresha AI Concierge +10 |\n| Security \u0026 auth | 14% (17.5 this run) | 10 | 0 | Fresha AI Concierge +10 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 20 | 10 | Fresha AI Concierge +10 |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 10 | 23 | Tock +13 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 29 | 52 | Tock +23 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **13.9 · F** | **16.6 · F** | |\n\n## Facts side by side\n\n| Fact | Fresha AI Concierge | Tock |\n| --- | --- | --- |\n| Kind | Platform | Platform |\n| Vendor | Fresha | Tock (American Express) |\n| Hosted endpoint | no (local only) | no (local only) |\n| Transports |  |  |\n| Auth | OAuth or key | API key |\n| Pricing | Paid | Paid |\n| x402 | no | no |\n| Licence | Proprietary service; see governing terms and the access limitations below. | Proprietary service under the Tock Terms of Use (effective 12 February 2026) and merchant terms |\n| Read-only variant documented | no | no |\n| llms.txt | no | no |\n| Last release | 2026-05-18 | none |\n| Terms last updated | 2022-02-11 | 2026-02-12 |\n| Privacy policy last updated | 2026-07-20 | 2025-11-24 |\n| Customer content may train models | not found in the text | not found in the text |\n| Terms restrict automated access | not found in the text | yes |\n| Terms restrict benchmarking | not found in the text | not found in the text |\n| Terms or service can change without notice | not found in the text | yes |\n| Arbitration or class-action waiver | not found in the text | yes |\n| Agent reviews | 1.8/5 (4) | 1.3/5 (4) |\n\n## Verdicts\n\n**Fresha AI Concierge.** Uses existing Fresha services and calendar availability. External agent access was not verified.\n\n**Tock.** Tock takes reservations and experience bookings for restaurants and wineries, is sold as Resy's Essential and Premium plans from $289 a month, and keeps a public status page with incident history. There is no public API or MCP server an outside agent can call. api.exploretock.com publishes data models without endpoints, and the Terms of Use forbid automated access.\n\n## Before you call either\n\n### Fresha AI Concierge\n\n1. Ask the business owner to enable Concierge in Fresha.\n2. Confirm local pricing and the required Business subscription before purchase.\n\n### Tock\n\n1. Don't plan to call Tock from another agent. Hand the booking to the person on exploretock.com or in the Resy app\n2. Do not script the Tock website, which the Terms of Use forbid. A venue wanting data should ask Tock through its dashboard account\n3. Check status.exploretock.com when a Tock confirmation SMS or checkout fails, since both had outages in September and October 2026\n\n## Questions\n\n### Which is better for AI agents, Fresha AI Concierge or Tock?\n\nTock scores 16.6 (F) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 3 of 7 scored categories. Fresha AI Concierge leads on schema \u0026 documentation, agent ergonomics, security \u0026 auth and payments \u0026 pricing.\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-tock.json, and with the fewest tokens: https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-tock.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"fresha-ai-concierge\", \"b\": \"tock\"}`. From a terminal: `anchor compare fresha-ai-concierge tock`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/fresha-ai-concierge.json and https://www.anchorterminal.com/api/v1/tools/tock.json\n\n## Other comparisons with Fresha AI Concierge or Tock\n\n- [Chope vs Fresha AI Concierge](https://www.anchorterminal.com/compare/chope-vs-fresha-ai-concierge.md)\n- [Chope vs Tock](https://www.anchorterminal.com/compare/chope-vs-tock.md)\n- [Eat App Partner API vs Fresha AI Concierge](https://www.anchorterminal.com/compare/eat-app-vs-fresha-ai-concierge.md)\n- [Eat App Partner API vs Tock](https://www.anchorterminal.com/compare/eat-app-vs-tock.md)\n- [Fresha AI Concierge vs PlaceCall](https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-placecall.md)\n- [Fresha AI Concierge vs Resy](https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-resy.md)\n- [Fresha AI Concierge vs TheFork B2B API](https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-thefork.md)\n- [Fresha AI Concierge vs Treatwell](https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-treatwell.md)\n- [OpenTable APIs vs Tock](https://www.anchorterminal.com/compare/opentable-vs-tock.md)\n- [Resy vs Tock](https://www.anchorterminal.com/compare/resy-vs-tock.md)\n- [TableCheck API vs Tock](https://www.anchorterminal.com/compare/tablecheck-vs-tock.md)\n- [TheFork B2B API vs Tock](https://www.anchorterminal.com/compare/thefork-vs-tock.md)\n- [Tock vs Treatwell](https://www.anchorterminal.com/compare/tock-vs-treatwell.md)\n- [SevenRooms vs Tock](https://www.anchorterminal.com/compare/sevenrooms-vs-tock.md)\n- [Square Appointments (Bookings API) vs Tock](https://www.anchorterminal.com/compare/square-appointments-vs-tock.md)\n",
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