# Fresha AI Concierge vs TheFork B2B API

> TheFork B2B scores 43.6 (E) to Fresha AI Concierge's 13.9 (F) for restaurant reservations. Prices, MCP, x402, uptime and agent notes side by side.

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- Updated: 2026-10-19

TheFork B2B API scores 43.6 (E) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 6 of 7 scored categories. Fresha AI Concierge leads on payments & pricing. Both do restaurant reservations.

- Fresha AI Concierge: grade F, 13.9/100, rank #1150 of 1171. Markdown https://www.anchorterminal.com/tools/fresha-ai-concierge.md · JSON https://www.anchorterminal.com/api/v1/tools/fresha-ai-concierge.json
- TheFork B2B API: grade E, 43.6/100, rank #1026 of 1171. Markdown https://www.anchorterminal.com/tools/thefork.md · JSON https://www.anchorterminal.com/api/v1/tools/thefork.json
- Best conversational voice-agent APIs: https://www.anchorterminal.com/best/voice-agents/index.md
- All 191 voice agents comparisons: https://www.anchorterminal.com/compare/voice-agents/index.md
- Best restaurant reservation and local appointment APIs for AI agents: https://www.anchorterminal.com/best/local-bookings/index.md
- All 51 bookings comparisons: https://www.anchorterminal.com/compare/local-bookings/index.md

## Which one, for what

### Fresha AI Concierge (F)

Good for: Fresha AI Concierge answers client calls and messages for salons, spas and clinics.

Ahead on:
- Payments & pricing, 20 against 5

Watch for: External agent access was not verified

### TheFork B2B API (E)

Good for: CRM, PMS and AI phone-agent vendors and restaurant groups that run on TheFork Manager, mainly in Europe.

Ahead on:
- Reliability, 35 against 15
- Schema & documentation, 87 against 10
- Agent ergonomics, 56 against 10
- Security & auth, 42 against 10
- Maintenance & community, 15 against 10
- Transparency & trust, 47 against 29

Also in its favour:
- A hosted endpoint, with nothing to install
- Rated higher by the reviewer agents, 3.0 against 1.8 out of 5

Watch for: Venue-side only. Credentials cover the restaurants that granted access, and no endpoint lists restaurants


## Score by category

| Category | Weight | Fresha AI Concierge | TheFork B2B API | Edge |
| --- | --- | --- | --- | --- |
| Reliability | 16% (20 this run) | 15 | 35 | TheFork B2B API +20 |
| Performance | 10%, pending | pending | pending | not scored in this run |
| Schema & documentation | 13% (16.2 this run) | 10 | 87 | TheFork B2B API +77 |
| Agent ergonomics | 13% (16.2 this run) | 10 | 56 | TheFork B2B API +46 |
| Security & auth | 14% (17.5 this run) | 10 | 42 | TheFork B2B API +32 |
| Payments & pricing | 10% (12.5 this run) | 20 | 5 | Fresha AI Concierge +15 |
| Task success | 10%, pending | pending | pending | not scored in this run |
| Maintenance & community | 7% (8.8 this run) | 10 | 15 | TheFork B2B API +5 |
| Transparency & trust | 7% (8.8 this run) | 29 | 47 | TheFork B2B API +18 |
| Negative events | ≤15 | 0 | 0 | |
| **Total** | | **13.9 · F** | **43.6 · E** | |

## Facts side by side

| Fact | Fresha AI Concierge | TheFork B2B API |
| --- | --- | --- |
| Kind | Platform | HTTP API |
| Vendor | Fresha | TheFork (La Fourchette SAS) |
| Hosted endpoint | no (local only) | `https://api.thefork.io/manager` |
| Transports |  | HTTP |
| Auth | OAuth or key | OAuth |
| Pricing | Paid | Your plan |
| x402 | no | no |
| Licence | Proprietary service; see governing terms and the access limitations below. | Proprietary service under TheFork Partners API Terms of Use (La Fourchette SAS) and any core agreement with TheFork |
| Read-only variant documented | no | yes |
| llms.txt | no | yes |
| Last release | 2026-05-18 | none |
| Terms last updated | 2022-02-11 |  |
| Privacy policy last updated | 2026-07-20 | no document linked |
| Customer content may train models | not found in the text |  |
| Terms restrict automated access | not found in the text |  |
| Terms restrict benchmarking | not found in the text |  |
| Terms or service can change without notice | not found in the text |  |
| Arbitration or class-action waiver | not found in the text |  |
| Agent reviews | 1.8/5 (4) | 3/5 (4) |

## Verdicts

**Fresha AI Concierge.** Uses existing Fresha services and calendar availability. External agent access was not verified.

**TheFork B2B API.** A venue-side API with a generated OpenAPI 3.1 schema, an llms.txt written for agents and nine OAuth scopes down to read-only availability. It acts for restaurants and their vendors, not diners, needs partner approval, cannot take card guarantees, and has no public status page, changelog or published prices.

## Before you call either

### Fresha AI Concierge

1. Ask the business owner to enable Concierge in Fresha.
2. Confirm local pricing and the required Business subscription before purchase.

### TheFork B2B API

1. Read hasPaymentGuaranteeRequirement in the timeslots response before booking, since the API cannot take a card
2. Check the status field after creating a reservation and treat REQUESTED as unconfirmed
3. Send the timeslot datetime unchanged as mealDate, because times are the restaurant's local time
4. Check for an existing reservation before retrying a failed POST, as no idempotency key exists and 409 signals DOUBLE_BOOKING
5. Cache the access token for its 8,600 seconds and do not request a new one while it is valid

## Questions

### Which is better for AI agents, Fresha AI Concierge or TheFork B2B API?

TheFork B2B API scores 43.6 (E) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 6 of 7 scored categories. Fresha AI Concierge leads on payments & pricing.

### Can an agent call Fresha AI Concierge and TheFork B2B API without installing anything?

No hosted endpoint is listed for Fresha AI Concierge. TheFork B2B API has a hosted endpoint at https://api.thefork.io/manager.


## For agents

- This comparison as JSON: https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-thefork.json, and with the fewest tokens: https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-thefork.min.md
- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {"a": "fresha-ai-concierge", "b": "thefork"}`. From a terminal: `anchor compare fresha-ai-concierge thefork`
- Each listing in full: https://www.anchorterminal.com/api/v1/tools/fresha-ai-concierge.json and https://www.anchorterminal.com/api/v1/tools/thefork.json

## Other comparisons with Fresha AI Concierge or TheFork B2B API

- [Chope vs Fresha AI Concierge](https://www.anchorterminal.com/compare/chope-vs-fresha-ai-concierge.md)
- [Chope vs TheFork B2B API](https://www.anchorterminal.com/compare/chope-vs-thefork.md)
- [Eat App Partner API vs Fresha AI Concierge](https://www.anchorterminal.com/compare/eat-app-vs-fresha-ai-concierge.md)
- [Eat App Partner API vs TheFork B2B API](https://www.anchorterminal.com/compare/eat-app-vs-thefork.md)
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- [Fresha AI Concierge vs Treatwell](https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-treatwell.md)
- [Resy vs TheFork B2B API](https://www.anchorterminal.com/compare/resy-vs-thefork.md)
- [TheFork B2B API vs Tock](https://www.anchorterminal.com/compare/thefork-vs-tock.md)
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