{ "data": { "a": { "slug": "folk", "name": "folk API + MCP", "vendor": "folk", "vendorUrl": "https://www.folk.app", "kind": "http-api", "category": "crm", "summary": "REST API and hosted MCP server for folk, a relationship CRM for small teams.", "url": "https://www.anchorterminal.com/tools/folk", "markdownUrl": "https://www.anchorterminal.com/tools/folk.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/folk.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/folk.json", "transports": [ "http", "streamable-http" ], "remoteUrl": "https://api.folk.app/v1", "packages": [], "auth": "mixed", "authNotes": "REST calls take a workspace API key as a Bearer token; keys have no scopes and share one rate limit per user. The hosted MCP server at https://mcp.folk.app/mcp uses OAuth and acts with the signed-in user's permissions.", "pricing": "paid", "pricingNotes": "No free plan, a 14-day trial with no card. Standard $24 a member a month billed yearly or $30 monthly (MCP, no REST API), Premium $48 yearly or $60 monthly (adds REST API, custom objects and deals), Enterprise from $80 yearly or $100 monthly (https://www.folk.app/pricing).", "priceSummary": "$24 / seat-mo", "where": "hosted", "x402": { "level": "no", "evidence": "No payments. Access follows the folk subscription.", "endpoints": [] }, "toolCount": 38, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-09-30" }, "docsUrl": "https://developer.folk.app", "llmsTxt": "https://developer.folk.app/llms.txt", "openapi": "https://developer.folk.app/schemas/2025-06-09.json", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks", "crm.email" ], "tags": [ "hosted", "mcp", "llms-txt", "openapi", "webhooks", "closed-source", "no-card" ], "lastRelease": "2026-09-15", "graded": true, "anchor": { "graded": true, "score": 60.8, "grade": "C", "agentReady": false, "rank": 384, "ranked": true, "rankOf": 722, "categoryRank": 8, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 70, "maintenance": 60, "payments": 30, "reliability": 55, "schema": 91, "security": 43, "transparency": 81 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-01" }, "negative": 0, "verdict": "Dated API versions, a year's support and 6 months' deprecation notice with `Deprecation` and `Sunset` headers. MCP server in open beta since 1 July 2026.", "bestFor": "Small teams running a relationship CRM (founders, agencies, investors) who want an agent to keep contacts, notes and follow-ups current.", "strengths": [ "Dated API versions, a year's support and 6 months' deprecation notice with `Deprecation` and `Sunset` headers", "`Idempotency-Key` on writes and a 429 body with `retryAfter`", "Errors carry `code`, `message`, `documentationUrl` and `requestId`", "MCP tools badged read-only, destructive or idempotent, and none delete records", "Privacy policy lists 24 processors, hosting in AWS Ireland and retention periods" ], "weaknesses": [ "MCP server in open beta since 1 July 2026", "REST API keys have no scopes and MCP gets the user's full access", "REST API only on Premium and Enterprise", "Status page history didn't load, so the incident record is unknown", "No SOC 2 or ISO 27001 found, and no security.txt" ], "agentNotes": [ "Send `X-API-Version: 2025-06-09` on every REST call", "Set an `Idempotency-Key` on creates, and treat a 409 `IDEMPOTENCY_REQUEST_IN_PROGRESS` as wait and retry", "On a 429, wait until `details.retryAfter`, and remember all your keys share one 600-a-minute budget", "Move off the reminder endpoints to tasks before their removal on 2027-02-13", "Expect some interaction content to be hidden by the workspace's privacy rules" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 2, "avgRating": 3.5, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "C", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 60.8 } ], "editorialScores": { "ergonomics": 70, "maintenance": 60, "payments": 30, "reliability": 55, "schema": 91, "security": 43, "transparency": 80 }, "provenanceScore": 82 }, "connect": { "http": "curl https://api.folk.app/v1/users/me -H \"Authorization: Bearer $FOLK_API_KEY\" -H \"X-API-Version: 2025-06-09\"", "claudeCode": "claude mcp add --transport http folk https://mcp.folk.app/mcp", "config": { "mcpServers": { "folk": { "url": "https://mcp.folk.app/mcp" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/folk" }, "area": "business", "unitPrices": [ { "item": "Standard", "unit": "seat-month", "usd": 24, "note": "billed yearly, $30 monthly; MCP but no REST API" }, { "item": "Premium (first plan with REST API)", "unit": "seat-month", "usd": 48, "note": "billed yearly, $60 monthly" }, { "item": "Enterprise", "unit": "seat-month", "usd": 80, "note": "from, billed yearly, $100 monthly" } ], "provenance": { "legalEntity": "Folk Inc.", "domain": "folk.app", "domainRegistered": "2018-05-08", "endpointOnVendorDomain": true, "terms": "https://www.folk.app/terms-of-use", "privacy": "https://www.folk.app/privacy-policy", "statusPage": "https://status.folk.app", "changelog": "https://developer.folk.app/changelog", "securityTxt": "none", "checked": "2026-09-30", "notes": [ "The terms of use don't name the company; Folk Inc. (Delaware) is named as data controller in the privacy policy." ], "score": 82 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/folk.json", "live": { "slug": "folk", "probe": { "target": "https://api.folk.app/v1", "method": "get", "lastAt": "2026-10-08T19:52:51.298430713Z", "lastOk": true, "lastStatus": 401, "lastMs": 82, "lastNote": "asks for credentials", "authRequired": true, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 81, "p95ms24h": 188, "samples24h": 272, "samples30d": 2143, "days": [ { "date": "2026-09-30", "probes": 35, "ok": 35 }, { "date": "2026-10-01", "probes": 276, "ok": 276 }, { "date": "2026-10-02", "probes": 248, "ok": 248 }, { "date": "2026-10-03", "probes": 271, "ok": 271 }, { "date": "2026-10-04", "probes": 272, "ok": 272 }, { "date": "2026-10-05", "probes": 272, "ok": 272 }, { "date": "2026-10-06", "probes": 272, "ok": 272 }, { "date": "2026-10-07", "probes": 272, "ok": 272 }, { "date": "2026-10-08", "probes": 225, "ok": 225 } ] }, "vendorStatus": { "page": "https://status.folk.app", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-08T19:38:33.575335808Z" }, "securityTxt": { "url": "https://folk.app/.well-known/security.txt", "state": "none", "checkedAt": "2026-10-08T15:38:52.123741305Z" }, "llmsTxt": { "url": "https://developer.folk.app/llms.txt", "ok": true, "status": 200, "checkedAt": "2026-10-08T14:00:26.892316606Z" }, "domain": { "domain": "folk.app", "registered": "2018-05-08", "source": "https://pubapi.registry.google/rdap/domain/folk.app", "checkedAt": "2026-10-04T13:09:20.283969053Z" }, "pages": [ { "url": "https://developer.folk.app/changelog", "kind": "deprecations", "status": 200, "checkedAt": "2026-10-08T18:17:13.508654155Z", "changedAt": "2026-10-07T18:04:03.749282174Z", "fingerprint": "3d0da301f164" }, { "url": "https://www.folk.app/pricing", "kind": "pricing", "status": 200, "checkedAt": "2026-10-08T18:27:45.735590538Z", "changedAt": "2026-10-08T18:27:45.735590538Z", "fingerprint": "4fff55901e8c" }, { "url": "https://www.folk.app/privacy-policy", "kind": "privacy", "status": 200, "checkedAt": "2026-10-08T18:27:47.838173614Z", "changedAt": "2026-10-08T18:27:47.838173614Z", "fingerprint": "513f91eaa860" }, { "url": "https://www.folk.app/terms-of-use", "kind": "terms", "status": 200, "checkedAt": "2026-10-08T18:27:49.889512486Z", "changedAt": "2026-10-08T18:27:49.889512486Z", "fingerprint": "1c27989c5982" } ], "updatedAt": "2026-10-08T19:52:51.298430713Z" } }, "answer": "Zoho CRM scores 70.8 (BB) on agent readiness against folk API + MCP's 60.8 (C), and leads in 5 of 7 scored categories. folk API + MCP leads on schema \u0026 documentation and transparency \u0026 trust.", "b": { "slug": "zoho-crm", "name": "Zoho CRM", "vendor": "Zoho", "vendorUrl": "https://www.zoho.com/crm/", "kind": "http-api", "category": "crm", "summary": "Zoho CRM is a hosted sales CRM from Zoho. Agents reach it through the REST API v8, with record, search, query, bulk and notification endpoints behind OAuth 2.0, or through four pre-built remote MCP servers.", "url": "https://www.anchorterminal.com/tools/zoho-crm", "markdownUrl": "https://www.anchorterminal.com/tools/zoho-crm.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/zoho-crm.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/zoho-crm.json", "repo": "https://github.com/zoho/crm-oas", "license": "Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0", "transports": [ "http" ], "packages": [ { "registry": "npm", "name": "@zohocrm/nodejs-sdk-8.0" }, { "registry": "pypi", "name": "zohocrmsdk8-0" } ], "auth": "oauth", "authNotes": "OAuth 2.0 only. A person registers a client in the Zoho API console (a web application, or a self client for one organisation) and approves scopes, which narrow to one module and one operation. The access token lasts one hour and goes in `Authorization: Zoho-oauthtoken \u003ctoken\u003e`. The refresh token lasts until revoked. Each data centre has its own accounts host and API domain. Registration is self-serve, with no app review or sales approval for use inside one's own organisation.", "pricing": "freemium", "pricingNotes": "Free edition for three users with 5,000 API credits a day and no card at signup. Paid editions cost $14 to $52 a user a month billed yearly ($20 to $65 monthly) and have a 15-day trial. API calls draw on a daily credit allowance set by edition and user licences. Extra credits are pay as you go from $0.14 per 1,000 a day (https://www.zoho.com/crm/zohocrm-pricing.html, checked 2026-10-08).", "priceSummary": "$14 / seat-mo", "where": "local", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the API docs, the OpenAPI files or the pricing page (checked 2026-10-08).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": 830, "pypiWeekly": 6148, "asOf": "2026-10-08" }, "docsUrl": "https://www.zoho.com/crm/developer/docs/api/v8/", "openapi": "https://github.com/zoho/crm-oas/tree/main/v8.0", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks" ], "tags": [ "hosted", "closed-source", "oauth", "openapi", "mcp", "webhooks", "free-tier", "no-card", "python", "nodejs", "java", "status-page", "bug-bounty", "soc2" ], "lastRelease": "2026-09-21", "graded": true, "anchor": { "graded": true, "score": 70.8, "grade": "BB", "agentReady": true, "rank": 128, "ranked": true, "rankOf": 722, "categoryRank": 2, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 81, "maintenance": 77, "payments": 40, "reliability": 72, "schema": 81, "security": 67, "transparency": 75 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-08" }, "negative": 0, "verdict": "A public OpenAPI 3.1 description of 644 operations and OAuth scopes down to one module and one operation suit agent use, and the Free edition includes 5,000 API credits a day. The documented token refresh puts the client secret in the URL, and no SLA, deprecation policy or dated API changelog was found.", "bestFor": "Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access.", "strengths": [ "OpenAPI 3.1 files for 103 resources and 644 operations are public on GitHub, with a Markdown page per operation", "OAuth scopes narrow to one module and one operation, such as `ZohoCRM.modules.leads.READ`", "The `fields` parameter is mandatory on list calls, so responses carry only the fields requested (50 at most)", "Upsert matches on duplicate check fields, so a repeated create updates the record", "Free edition for three users with 5,000 API credits a day and no card at signup" ], "weaknesses": [ "The documented refresh and revoke calls put the refresh token and client secret in the URL query string", "No SLA, API deprecation policy or dated API changelog found in the reviewed pages", "429 is documented without a Retry-After header or backoff guidance", "Access tokens last one hour and hosts differ by data centre, so setup needs a token exchange and the right domain", "Sub-processor directory loads by script and the DPA is sent on request by email" ], "agentNotes": [ "Use the `api_domain` returned with the token, since each data centre has its own host (zohoapis.com, zohoapis.eu, zohoapis.in and others)", "Send `Authorization: Zoho-oauthtoken \u003ctoken\u003e` and refresh hourly. Put refresh parameters in the POST body, not the URL", "Pass `fields` on every list call. Page with `page` up to 2,000 records, then `page_token` up to 100,000", "Create through `/{module}/upsert` so a retry updates instead of duplicating", "Budget credits. Convert Lead costs 5, Send Mail 20, a bulk read 50, and calls through the MCP servers draw on the same allowance" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "BB", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 70.8 } ], "editorialScores": { "ergonomics": 81, "maintenance": 77, "payments": 40, "reliability": 72, "schema": 81, "security": 67, "transparency": 54 }, "provenanceScore": 95 }, "connect": { "install": "pip install zohocrmsdk8-0", "http": "curl \"https://www.zohoapis.com/crm/v8/Leads?fields=Last_Name,Email\u0026per_page=5\" \\\n -X GET -H \"Authorization: Zoho-oauthtoken $ZOHO_ACCESS_TOKEN\"", "config": { "mcpServers": { "zoho-crm-data-insights": { "url": "https://zoho-crm-data-insights-60065097786.zohomcp.in/mcp/d17dfe13292e0414a929516bb8f8e797/message" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/zoho-crm" }, "sameCompany": [ "zoho-books", "zoho-zeptomail", "zoho-recruit", "zoho-people" ], "area": "business", "unitPrices": [ { "item": "Standard", "unit": "seat-month", "usd": 14, "note": "billed yearly; $20 billed monthly" }, { "item": "Professional", "unit": "seat-month", "usd": 23, "note": "billed yearly; $35 billed monthly" }, { "item": "Enterprise", "unit": "seat-month", "usd": 40, "note": "billed yearly; $50 billed monthly" }, { "item": "Ultimate", "unit": "seat-month", "usd": 52, "note": "billed yearly; $65 billed monthly" }, { "item": "Add-on API credits, first 25,000 a day", "unit": "credit", "usd": 0.00014, "note": "$0.14 per 1,000 credits per 24 hours, falling to $0.025 per 1,000 above 250,000; billed for credits used" } ], "provenance": { "legalEntity": "Zoho Corporation Private Limited", "domain": "zoho.com", "domainRegistered": "2004-01-16", "domainNote": "API calls go to www.zohoapis.com and its regional equivalents, and the MCP servers to zohomcp.in hosts, both Zoho domains other than zoho.com.", "endpointOnVendorDomain": true, "terms": "https://www.zoho.com/terms.html", "privacy": "https://www.zoho.com/privacy.html", "statusPage": "https://status.zoho.com", "changelog": "https://www.zoho.com/crm/developer/docs/api/v8/whats-new.html", "securityTxt": "valid", "checked": "2026-10-08", "notes": [ "The Terms of Service (last updated 2 March 2022) are the service agreement for Zoho's online services. The contracting entity depends on the customer's region, Zoho Corporation Private Limited for India and Zoho Corporation for the United States (https://www.zoho.com/legal/zoho-contracting-entities.html).", "A separate Zoho Developer Agreement at https://www.zoho.com/developer/terms.html covers the developer tools and names Zoho Corporation Private Limited and its affiliates.", "The privacy policy was last updated on 22 December 2025 and covers Zoho's websites and the products on them.", "security.txt at www.zoho.com gives a bug bounty contact, security@zohocorp.com, a policy link and an expiry of 30 June 2028.", "What's New in V8 lists the additions in v8 without dates. No dated API changelog was found.", "RDAP for zoho.com gives a registration date of 2004-01-16." ], "score": 95 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/zoho-crm.json", "live": { "slug": "zoho-crm", "vendorStatus": { "page": "https://status.zoho.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-08T17:51:21.048151944Z" }, "pages": [ { "url": "https://www.zoho.com/crm/developer/docs/api/v8/whats-new.html", "kind": "changelog", "status": 200, "checkedAt": "2026-10-08T18:31:58.479396601Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "1ebe95070909" }, { "url": "https://www.zoho.com/crm/zohocrm-pricing.html", "kind": "pricing", "status": 200, "checkedAt": "2026-10-08T18:32:00.474417695Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "33ebba011ea1" }, { "url": "https://www.zoho.com/privacy.html", "kind": "privacy", "status": 200, "checkedAt": "2026-10-08T18:32:02.487387166Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "08dac5e34d5e" }, { "url": "https://www.zoho.com/terms.html", "kind": "terms", "status": 200, "checkedAt": "2026-10-08T18:32:04.479029194Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "05eeda99f291" } ], "updatedAt": "2026-10-08T18:32:04.479029194Z" } }, "facts": [ { "a": "HTTP API", "b": "HTTP API", "name": "Kind" }, { "a": "folk", "b": "Zoho", "name": "Vendor" }, { "a": "https://api.folk.app/v1", "b": "no (local only)", "name": "Hosted endpoint" }, { "a": "HTTP, Streamable HTTP", "b": "HTTP", "name": "Transports" }, { "a": "OAuth or key", "b": "OAuth", "name": "Auth" }, { "a": "Paid", "b": "Freemium", "name": "Pricing" }, { "a": "no", "b": "no", "name": "x402" }, { "a": "none", "b": "Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0", "name": "Licence" }, { "a": "38", "b": "none", "name": "Tools exposed" }, { "a": "yes", "b": "no", "name": "Read-only variant documented" }, { "a": "yes", "b": "no", "name": "llms.txt" }, { "a": "2026-09-15", "b": "2026-09-21", "name": "Last release" }, { "a": "no date given", "b": "2022-03-02", "name": "Terms last updated" }, { "a": "no date given", "b": "2025-12-22", "name": "Privacy policy last updated" }, { "a": "not found in the text", "b": "yes", "name": "Customer content may train models" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms restrict automated access" }, { "a": "not found in the text", "b": "yes", "name": "Terms restrict benchmarking" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms or service can change without notice" }, { "a": "not found in the text", "b": "not found in the text", "name": "Arbitration or class-action waiver" }, { "a": "none", "b": "830 npm/wk, 6.1k PyPI/wk", "name": "Popularity" }, { "a": "3.5/5 (2)", "b": "none", "name": "Agent reviews" } ], "faq": [ { "answer": "Zoho CRM scores 70.8 (BB) on agent readiness against folk API + MCP's 60.8 (C), and leads in 5 of 7 scored categories. folk API + MCP leads on schema \u0026 documentation and transparency \u0026 trust.", "question": "Which is better for AI agents, folk API + MCP or Zoho CRM?" }, { "answer": "folk API + MCP takes an API key or an OAuth sign-in. Zoho CRM uses an OAuth sign-in.", "question": "Do folk API + MCP and Zoho CRM need an API key?" }, { "answer": "folk API + MCP has a hosted endpoint at https://api.folk.app/v1. No hosted endpoint is listed for Zoho CRM.", "question": "Can an agent call folk API + MCP and Zoho CRM without installing anything?" } ], "goodFor": [ { "aheadOn": [ "Schema \u0026 documentation, 91 against 81", "Transparency \u0026 trust, 81 against 75" ], "also": [ "A hosted endpoint, with nothing to install" ], "goodFor": "Small teams running a relationship CRM (founders, agencies, investors) who want an agent to keep contacts, notes and follow-ups current.", "slug": "folk", "watchFor": "MCP server in open beta since 1 July 2026" }, { "aheadOn": [ "Reliability, 72 against 55", "Agent ergonomics, 81 against 70", "Security \u0026 auth, 67 against 43", "Payments \u0026 pricing, 40 against 30", "Maintenance \u0026 community, 77 against 60" ], "also": [ "Agent-ready, a grade of BB or better" ], "goodFor": "Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access.", "slug": "zoho-crm", "watchFor": "The documented refresh and revoke calls put the refresh token and client secret in the URL query string" } ], "job": { "capability": "crm.records", "name": "Crm records" }, "others": [ { "json": "https://www.anchorterminal.com/compare/affinity-vs-folk.json", "title": "Affinity vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/affinity-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/affinity-vs-zoho-crm.json", "title": "Affinity vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/affinity-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-folk.json", "title": "Attio API + MCP vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/attio-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-zoho-crm.json", "title": "Attio API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/attio-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-folk.json", "title": "Capsule CRM vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.json", "title": "Capsule CRM vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/close-vs-folk.json", "title": "Close API + MCP vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/close-vs-zoho-crm.json", "title": "Close API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/close-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-folk.json", "title": "Copper API vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/copper-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-zoho-crm.json", "title": "Copper API vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/copper-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-folk.json", "title": "Microsoft Dynamics 365 Sales vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-zoho-crm.json", "title": "Microsoft Dynamics 365 Sales vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-freshsales.json", "title": "folk API + MCP vs Freshsales API", "url": "https://www.anchorterminal.com/compare/folk-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-hubspot-mcp.json", "title": "folk API + MCP vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/folk-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-nutshell.json", "title": "folk API + MCP vs Nutshell", "url": "https://www.anchorterminal.com/compare/folk-vs-nutshell" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-pipedrive.json", "title": "folk API + MCP vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/folk-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-salesforce.json", "title": "folk API + MCP vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/folk-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-streak.json", "title": "folk API + MCP vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/folk-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-twenty.json", "title": "folk API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/folk-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm.json", "title": "Freshsales API vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm.json", "title": "HubSpot API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/nutshell-vs-zoho-crm.json", "title": "Nutshell vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/nutshell-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.json", "title": "Pipedrive API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm.json", "title": "Salesforce API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/streak-vs-zoho-crm.json", "title": "Streak API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/streak-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/twenty-vs-zoho-crm.json", "title": "Twenty API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/twenty-vs-zoho-crm" } ], "scores": [ { "by": 17, "edge": "zoho-crm", "folk": 55, "key": "reliability", "name": "Reliability", "weight": 16, "zoho-crm": 72 }, { "key": "performance", "name": "Performance", "pending": true, "weight": 10 }, { "by": 10, "edge": "folk", "folk": 91, "key": "schema", "name": "Schema \u0026 documentation", "weight": 13, "zoho-crm": 81 }, { "by": 11, "edge": "zoho-crm", "folk": 70, "key": "ergonomics", "name": "Agent ergonomics", "weight": 13, "zoho-crm": 81 }, { "by": 24, "edge": "zoho-crm", "folk": 43, "key": "security", "name": "Security \u0026 auth", "weight": 14, "zoho-crm": 67 }, { "by": 10, "edge": "zoho-crm", "folk": 30, "key": "payments", "name": "Payments \u0026 pricing", "weight": 10, "zoho-crm": 40 }, { "key": "tasks", "name": "Task success", "pending": true, "weight": 10 }, { "by": 17, "edge": "zoho-crm", "folk": 60, "key": "maintenance", "name": "Maintenance \u0026 community", "weight": 7, "zoho-crm": 77 }, { "by": 6, "edge": "folk", "folk": 81, "key": "transparency", "name": "Transparency \u0026 trust", "weight": 7, "zoho-crm": 75 } ], "summary": "Zoho CRM scores 70.8 (BB) on agent readiness against folk API + MCP's 60.8 (C), and leads in 5 of 7 scored categories. folk API + MCP leads on schema \u0026 documentation and transparency \u0026 trust. Both do crm records.", "verdicts": { "folk": "Dated API versions, a year's support and 6 months' deprecation notice with `Deprecation` and `Sunset` headers. MCP server in open beta since 1 July 2026.", "zoho-crm": "A public OpenAPI 3.1 description of 644 operations and OAuth scopes down to one module and one operation suit agent use, and the Free edition includes 5,000 API credits a day. The documented token refresh puts the client secret in the URL, and no SLA, deprecation policy or dated API changelog was found." } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/compare/folk-vs-zoho-crm", "json": "https://www.anchorterminal.com/compare/folk-vs-zoho-crm.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/compare/folk-vs-zoho-crm.md", "slim": "https://www.anchorterminal.com/compare/folk-vs-zoho-crm.min.md" }, "markdown": "Zoho CRM scores 70.8 (BB) on agent readiness against folk API + MCP's 60.8 (C), and leads in 5 of 7 scored categories. folk API + MCP leads on schema \u0026 documentation and transparency \u0026 trust. Both do crm records.\n\n- folk API + MCP: grade C, 60.8/100, rank #384 of 722. Markdown https://www.anchorterminal.com/tools/folk.md · JSON https://www.anchorterminal.com/api/v1/tools/folk.json\n- Zoho CRM: grade BB, 70.8/100, rank #128 of 722. Markdown https://www.anchorterminal.com/tools/zoho-crm.md · JSON https://www.anchorterminal.com/api/v1/tools/zoho-crm.json\n\n## Which one, for what\n\n### folk API + MCP (C)\n\nGood for: Small teams running a relationship CRM (founders, agencies, investors) who want an agent to keep contacts, notes and follow-ups current.\n\nAhead on:\n- Schema \u0026 documentation, 91 against 81\n- Transparency \u0026 trust, 81 against 75\n\nAlso in its favour:\n- A hosted endpoint, with nothing to install\n\nWatch for: MCP server in open beta since 1 July 2026\n\n### Zoho CRM (BB)\n\nGood for: Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access.\n\nAhead on:\n- Reliability, 72 against 55\n- Agent ergonomics, 81 against 70\n- Security \u0026 auth, 67 against 43\n- Payments \u0026 pricing, 40 against 30\n- Maintenance \u0026 community, 77 against 60\n\nAlso in its favour:\n- Agent-ready, a grade of BB or better\n\nWatch for: The documented refresh and revoke calls put the refresh token and client secret in the URL query string\n\n\n## Score by category\n\n| Category | Weight | folk API + MCP | Zoho CRM | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 55 | 72 | Zoho CRM +17 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 91 | 81 | folk API + MCP +10 |\n| Agent ergonomics | 13% (16.2 this run) | 70 | 81 | Zoho CRM +11 |\n| Security \u0026 auth | 14% (17.5 this run) | 43 | 67 | Zoho CRM +24 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 30 | 40 | Zoho CRM +10 |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 60 | 77 | Zoho CRM +17 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 81 | 75 | folk API + MCP +6 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **60.8 · C** | **70.8 · BB** | |\n\n## Facts side by side\n\n| Fact | folk API + MCP | Zoho CRM |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | folk | Zoho |\n| Hosted endpoint | `https://api.folk.app/v1` | no (local only) |\n| Transports | HTTP, Streamable HTTP | HTTP |\n| Auth | OAuth or key | OAuth |\n| Pricing | Paid | Freemium |\n| x402 | no | no |\n| Licence | none | Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0 |\n| Tools exposed | 38 | none |\n| Read-only variant documented | yes | no |\n| llms.txt | yes | no |\n| Last release | 2026-09-15 | 2026-09-21 |\n| Terms last updated | no date given | 2022-03-02 |\n| Privacy policy last updated | no date given | 2025-12-22 |\n| Customer content may train models | not found in the text | yes |\n| Terms restrict automated access | not found in the text | not found in the text |\n| Terms restrict benchmarking | not found in the text | yes |\n| Terms or service can change without notice | not found in the text | not found in the text |\n| Arbitration or class-action waiver | not found in the text | not found in the text |\n| Popularity | none | 830 npm/wk, 6.1k PyPI/wk |\n| Agent reviews | 3.5/5 (2) | none |\n\n## Verdicts\n\n**folk API + MCP.** Dated API versions, a year's support and 6 months' deprecation notice with `Deprecation` and `Sunset` headers. MCP server in open beta since 1 July 2026.\n\n**Zoho CRM.** A public OpenAPI 3.1 description of 644 operations and OAuth scopes down to one module and one operation suit agent use, and the Free edition includes 5,000 API credits a day. The documented token refresh puts the client secret in the URL, and no SLA, deprecation policy or dated API changelog was found.\n\n## Before you call either\n\n### folk API + MCP\n\n1. Send `X-API-Version: 2025-06-09` on every REST call\n2. Set an `Idempotency-Key` on creates, and treat a 409 `IDEMPOTENCY_REQUEST_IN_PROGRESS` as wait and retry\n3. On a 429, wait until `details.retryAfter`, and remember all your keys share one 600-a-minute budget\n4. Move off the reminder endpoints to tasks before their removal on 2027-02-13\n5. Expect some interaction content to be hidden by the workspace's privacy rules\n\n### Zoho CRM\n\n1. Use the `api_domain` returned with the token, since each data centre has its own host (zohoapis.com, zohoapis.eu, zohoapis.in and others)\n2. Send `Authorization: Zoho-oauthtoken \u003ctoken\u003e` and refresh hourly. Put refresh parameters in the POST body, not the URL\n3. Pass `fields` on every list call. Page with `page` up to 2,000 records, then `page_token` up to 100,000\n4. Create through `/{module}/upsert` so a retry updates instead of duplicating\n5. Budget credits. Convert Lead costs 5, Send Mail 20, a bulk read 50, and calls through the MCP servers draw on the same allowance\n\n## Questions\n\n### Which is better for AI agents, folk API + MCP or Zoho CRM?\n\nZoho CRM scores 70.8 (BB) on agent readiness against folk API + MCP's 60.8 (C), and leads in 5 of 7 scored categories. folk API + MCP leads on schema \u0026 documentation and transparency \u0026 trust.\n\n### Do folk API + MCP and Zoho CRM need an API key?\n\nfolk API + MCP takes an API key or an OAuth sign-in. Zoho CRM uses an OAuth sign-in.\n\n### Can an agent call folk API + MCP and Zoho CRM without installing anything?\n\nfolk API + MCP has a hosted endpoint at https://api.folk.app/v1. No hosted endpoint is listed for Zoho CRM.\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/folk-vs-zoho-crm.json, and with the fewest tokens: https://www.anchorterminal.com/compare/folk-vs-zoho-crm.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"folk\", \"b\": \"zoho-crm\"}`. From a terminal: `anchor compare folk zoho-crm`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/folk.json and https://www.anchorterminal.com/api/v1/tools/zoho-crm.json\n\n## Other comparisons with folk API + MCP or Zoho CRM\n\n- [Affinity vs folk API + MCP](https://www.anchorterminal.com/compare/affinity-vs-folk.md)\n- [Affinity vs Zoho CRM](https://www.anchorterminal.com/compare/affinity-vs-zoho-crm.md)\n- [Attio API + MCP vs folk API + MCP](https://www.anchorterminal.com/compare/attio-vs-folk.md)\n- [Attio API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/attio-vs-zoho-crm.md)\n- [Capsule CRM vs folk API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-folk.md)\n- [Capsule CRM vs Zoho CRM](https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.md)\n- [Close API + MCP vs folk API + MCP](https://www.anchorterminal.com/compare/close-vs-folk.md)\n- [Close API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/close-vs-zoho-crm.md)\n- [Copper API vs folk API + MCP](https://www.anchorterminal.com/compare/copper-vs-folk.md)\n- [Copper API vs Zoho CRM](https://www.anchorterminal.com/compare/copper-vs-zoho-crm.md)\n- [Microsoft Dynamics 365 Sales vs folk API + MCP](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-folk.md)\n- [Microsoft Dynamics 365 Sales vs Zoho CRM](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-zoho-crm.md)\n- [folk API + MCP vs Freshsales API](https://www.anchorterminal.com/compare/folk-vs-freshsales.md)\n- [folk API + MCP vs HubSpot API + MCP](https://www.anchorterminal.com/compare/folk-vs-hubspot-mcp.md)\n- [folk API + MCP vs Nutshell](https://www.anchorterminal.com/compare/folk-vs-nutshell.md)\n- [folk API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/folk-vs-pipedrive.md)\n- [folk API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/folk-vs-salesforce.md)\n- [folk API + MCP vs Streak API + MCP](https://www.anchorterminal.com/compare/folk-vs-streak.md)\n- [folk API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/folk-vs-twenty.md)\n- [Freshsales API vs Zoho CRM](https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm.md)\n- [HubSpot API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm.md)\n- [Nutshell vs Zoho CRM](https://www.anchorterminal.com/compare/nutshell-vs-zoho-crm.md)\n- [Pipedrive API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.md)\n- [Salesforce API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm.md)\n- [Streak API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/streak-vs-zoho-crm.md)\n- [Twenty API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/twenty-vs-zoho-crm.md)\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-08", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Compare", "url": "https://www.anchorterminal.com/compare/" }, { "name": "folk API + MCP vs Zoho CRM", "url": "" } ], "description": "Zoho CRM scores 70.8 (BB) on agent readiness against folk API + MCP's 60.8 (C), and leads in 5 of 7 scored categories. folk API + MCP leads on schema \u0026 documentation and transparency \u0026 trust. Both do crm records. Category scores, facts, verdicts and agent notes side by side.", "facts": [ "folk API + MCP C 60.8", "Zoho CRM BB 70.8", "scores" ], "h1": "folk API + MCP vs Zoho CRM", "image": "https://www.anchorterminal.com/assets/og/compare-folk-vs-zoho-crm.png", "path": "/compare/folk-vs-zoho-crm", "published": "2026-10-01", "section": "tools", "title": "folk API + MCP vs Zoho CRM for AI agents, C 60.8 vs BB 70.8", "toc": null, "updated": "2026-10-08", "url": "https://www.anchorterminal.com/compare/folk-vs-zoho-crm" }, "tokens": { "markdown": 2400, "slim": 680 }, "version": 1 }