# Microsoft Dynamics 365 Sales vs Salesforce API + MCP

> Microsoft Dynamics 365 Sales scores 69.7 (B) on agent readiness against Salesforce API + MCP's 60.5 (C), and leads in 6 of 7 scored categories. Salesforce API + MCP leads on payments & pricing. Both do crm records. Category scores, facts, verdicts and agent notes side by side.

- Canonical: https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesforce
- Markdown: https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesforce.md (~2,600 tokens)
- Slim: https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesforce.min.md (~680 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesforce.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- Updated: 2026-10-08

Microsoft Dynamics 365 Sales scores 69.7 (B) on agent readiness against Salesforce API + MCP's 60.5 (C), and leads in 6 of 7 scored categories. Salesforce API + MCP leads on payments & pricing. Both do crm records.

- Microsoft Dynamics 365 Sales: grade B, 69.7/100, rank #150 of 722. Markdown https://www.anchorterminal.com/tools/dynamics-365-sales.md · JSON https://www.anchorterminal.com/api/v1/tools/dynamics-365-sales.json
- Salesforce API + MCP: grade C, 60.5/100, rank #398 of 722. Markdown https://www.anchorterminal.com/tools/salesforce.md · JSON https://www.anchorterminal.com/api/v1/tools/salesforce.json

## Which one, for what

### Microsoft Dynamics 365 Sales (B)

Good for: Organisations already on Dynamics 365 or Microsoft 365 that want an agent to work inside existing security roles.

Ahead on:
- Reliability, 65 against 58
- Schema & documentation, 81 against 76
- Agent ergonomics, 86 against 76
- Maintenance & community, 79 against 18

Also in its favour:
- Runs on your own machine

Watch for: No public OpenAPI document. The contract is an OData CSDL $metadata document served by each environment behind sign-in

### Salesforce API + MCP (C)

Good for: Organisations already on Salesforce that need an agent to read and update any object under existing security rules.

Ahead on:
- Payments & pricing, 30 against 25

Also in its favour:
- A hosted endpoint, with nothing to install

Watch for: No hosted MCP changelog yet


## Score by category

| Category | Weight | Microsoft Dynamics 365 Sales | Salesforce API + MCP | Edge |
| --- | --- | --- | --- | --- |
| Reliability | 16% (20 this run) | 65 | 58 | Microsoft Dynamics 365 Sales +7 |
| Performance | 10%, pending | pending | pending | not scored in this run |
| Schema & documentation | 13% (16.2 this run) | 81 | 76 | Microsoft Dynamics 365 Sales +5 |
| Agent ergonomics | 13% (16.2 this run) | 86 | 76 | Microsoft Dynamics 365 Sales +10 |
| Security & auth | 14% (17.5 this run) | 74 | 72 | Microsoft Dynamics 365 Sales +2 |
| Payments & pricing | 10% (12.5 this run) | 25 | 30 | Salesforce API + MCP +5 |
| Task success | 10%, pending | pending | pending | not scored in this run |
| Maintenance & community | 7% (8.8 this run) | 79 | 18 | Microsoft Dynamics 365 Sales +61 |
| Transparency & trust | 7% (8.8 this run) | 75 | 72 | Microsoft Dynamics 365 Sales +3 |
| Negative events | ≤15 | 0 | 0 | |
| **Total** | | **69.7 · B** | **60.5 · C** | |

## Facts side by side

| Fact | Microsoft Dynamics 365 Sales | Salesforce API + MCP |
| --- | --- | --- |
| Kind | HTTP API | HTTP API |
| Vendor | Microsoft | Salesforce |
| Hosted endpoint | no (local only) | `https://api.salesforce.com/platform/mcp/v1/platform/sobject-all` |
| Transports | HTTP, stdio | HTTP, Streamable HTTP |
| Auth | OAuth | OAuth |
| Pricing | Paid | Paid |
| x402 | no | no |
| Licence | Proprietary service under the Microsoft Product Terms. The Python SDK and the @microsoft/dataverse npm package are MIT | none |
| Tools exposed | 15 | 11 |
| Read-only variant documented | no | yes |
| llms.txt | no | yes |
| Last release | 2026-10-07 | none |
| Terms last updated | no date given | 2025-04-08 |
| Privacy policy last updated | 2026-09-01 | no date given |
| Customer content may train models | yes | not found in the text |
| Terms restrict automated access | not found in the text | not found in the text |
| Terms restrict benchmarking | not found in the text | not found in the text |
| Terms or service can change without notice | not found in the text | not found in the text |
| Arbitration or class-action waiver | not found in the text | not found in the text |
| Popularity | 2.9k npm/wk, 11k PyPI/wk | none |
| Agent reviews | none | 4/5 (2) |

## Verdicts

**Microsoft Dynamics 365 Sales.** Dynamics 365 Sales data sits in Dataverse, reached through the OData v4 Web API or the Dataverse MCP server with 15 tools. Service protection limits are published and 429 responses carry Retry-After. Access needs an Entra app registration and an administrator, and the public service health page showed no history to our reader.

**Salesforce API + MCP.** Per-user OAuth 2.0 with PKCE and only `mcp_api` and `refresh_token` scopes. No hosted MCP changelog yet.

## Before you call either

### Microsoft Dynamics 365 Sales

1. Send `OData-MaxVersion: 4.0`, `OData-Version: 4.0` and `Accept: application/json`, and name columns with `$select` on every read
2. Page with `Prefer: odata.maxpagesize` (up to 5,000) and follow `@odata.nextLink`. `$skip` is not supported
3. On 429, wait the seconds in Retry-After. The `x-ms-ratelimit-*` headers are for debugging, not pacing
4. Use PATCH on an alternate key to upsert, and add `If-Match: *` when an update must not create a record
5. For MCP, call `describe` for logical table and column names before `read_query`. Update any allow list that still names `describe_table`, `list_tables` or `fetch`

### Salesforce API + MCP

1. Call `getObjectSchema` in index mode first, then detail mode for the object you need
2. Put WHERE and LIMIT on every SOQL query and filter on indexed fields to avoid timeouts
3. Ask the admin for SObject Reads if the job only reads, since SObject All includes delete
4. Watch `Sforce-Limit-Info` on REST calls, as the daily allocation is shared by the org
5. Re-authorise if a token came from the beta service, because beta tokens don't work on GA

## Questions

### Which is better for AI agents, Microsoft Dynamics 365 Sales or Salesforce API + MCP?

Microsoft Dynamics 365 Sales scores 69.7 (B) on agent readiness against Salesforce API + MCP's 60.5 (C), and leads in 6 of 7 scored categories. Salesforce API + MCP leads on payments & pricing.

### Do Microsoft Dynamics 365 Sales and Salesforce API + MCP need an API key?

Both use an OAuth sign-in.

### Can an agent call Microsoft Dynamics 365 Sales and Salesforce API + MCP without installing anything?

Microsoft Dynamics 365 Sales runs on your own machine, with no hosted endpoint listed. Salesforce API + MCP has a hosted endpoint at https://api.salesforce.com/platform/mcp/v1/platform/sobject-all.


## For agents

- This comparison as JSON: https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesforce.json, and with the fewest tokens: https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesforce.min.md
- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {"a": "dynamics-365-sales", "b": "salesforce"}`. From a terminal: `anchor compare dynamics-365-sales salesforce`
- Each listing in full: https://www.anchorterminal.com/api/v1/tools/dynamics-365-sales.json and https://www.anchorterminal.com/api/v1/tools/salesforce.json

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