# Dixa vs LiveAgent (slim)

> LiveAgent scores 54.9 (C) to Dixa's 53.2 (D) for support tickets. Prices, MCP, x402, uptime and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/dixa-vs-liveagent.md (~2,600 tokens) · this version ~680 tokens · JSON https://www.anchorterminal.com/compare/dixa-vs-liveagent.json · canonical https://www.anchorterminal.com/compare/dixa-vs-liveagent
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-09

LiveAgent scores 54.9 (C) on agent readiness against Dixa's 53.2 (D), and leads in 3 of 7 scored categories. Dixa leads on reliability, schema & documentation and transparency & trust. Both do support tickets.

- Dixa: D 53.2, rank #714 of 950 · https://www.anchorterminal.com/tools/dixa.min.md
- LiveAgent: C 54.9, rank #676 of 950 · https://www.anchorterminal.com/tools/liveagent.min.md
- Dixa, good for A company already running Dixa that wants an agent to read conversations, add internal notes, tag, assign and close them, or pull analytics. Ahead on Reliability, 75 against 65; Schema & documentation, 73 against 63; Transparency & trust, 76 against 60.
- LiveAgent, good for A team already on LiveAgent that wants an agent to triage, tag, route and draft through MCP under an agent's own permissions, or to sync tickets and contacts through v3 keys. Ahead on Security & auth, 52 against 42; Payments & pricing, 30 against 15; Maintenance & community, 69 against 32.

| Category | Dixa | LiveAgent |
| --- | --- | --- |
| Reliability (16%) | 75 | 65 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 73 | 63 |
| Agent ergonomics (13%) | 47 | 46 |
| Security & auth (14%) | 42 | 52 |
| Payments & pricing (10%) | 15 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 32 | 69 |
| Transparency & trust (7%) | 76 | 60 |

| Fact (where they differ) | Dixa | LiveAgent |
| --- | --- | --- |
| Vendor | Dixa ApS | Quality Unit, s. r. o. |
| Hosted endpoint | `https://dev.dixa.io` | `https://<account>.ladesk.com/api/v3` |
| Transports | HTTP, Streamable HTTP | HTTP |
| Auth | API key | OAuth or key |
| Licence | Proprietary service under Dixa's terms of service. The MCP server repository has no licence file | Proprietary service under LiveAgent's Terms and Conditions. The generated Python client on GitHub carries no licence file |
| Tools exposed | 97 | 31 |
| llms.txt | yes | no |
| Last release | 2026-07-10 | 2026-10-07 |
| Terms last updated | 2025-05-28 | no date given |
| Terms restrict automated access | not found in the text | yes |
| Terms or service can change without notice | not found in the text | yes |
| Popularity | 0 stars | 5 stars |