# Dixa vs Gorgias API + MCP (slim)

> Dixa scores 53.2 (D) on agent readiness against Gorgias API + MCP's 51 (D), and leads in 3 of 7 scored categories. Gorgias API + MCP leads on security & auth and payments & pricing. Both do support tickets. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/dixa-vs-gorgias.md (~2,250 tokens) · this version ~630 tokens · JSON https://www.anchorterminal.com/compare/dixa-vs-gorgias.json · canonical https://www.anchorterminal.com/compare/dixa-vs-gorgias
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-08

Dixa scores 53.2 (D) on agent readiness against Gorgias API + MCP's 51 (D), and leads in 3 of 7 scored categories. Gorgias API + MCP leads on security & auth and payments & pricing. Both do support tickets.

- Dixa: D 53.2, rank #547 of 722 · https://www.anchorterminal.com/tools/dixa.min.md
- Gorgias API + MCP: D 51, rank #584 of 722 · https://www.anchorterminal.com/tools/gorgias.min.md
- Dixa, good for A company already running Dixa that wants an agent to read conversations, add internal notes, tag, assign and close them, or pull analytics. Ahead on Reliability, 75 against 57; Schema & documentation, 73 against 53; Maintenance & community, 32 against 27.
- Gorgias API + MCP, good for Shopify and ecommerce brands that want order context in the ticket and an agent to triage and tag. Ahead on Security & auth, 56 against 42; Payments & pricing, 35 against 15. Also Free to start without a card.

| Category | Dixa | Gorgias API + MCP |
| --- | --- | --- |
| Reliability (16%) | 75 | 57 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 73 | 53 |
| Agent ergonomics (13%) | 47 | 47 |
| Security & auth (14%) | 42 | 56 |
| Payments & pricing (10%) | 15 | 35 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 32 | 27 |
| Transparency & trust (7%) | 76 | 78 |

| Fact (where they differ) | Dixa | Gorgias API + MCP |
| --- | --- | --- |
| Vendor | Dixa ApS | Gorgias |
| Hosted endpoint | `https://dev.dixa.io` | `https://{domain}.gorgias.com/api` |
| Auth | API key | OAuth or key |
| Licence | Proprietary service under Dixa's terms of service. The MCP server repository has no licence file | none |
| Tools exposed | 97 | none |
| Last release | 2026-07-10 | none |
| Terms last updated | 2025-05-28 | 2026-03-30 |
| Privacy policy last updated | no date given | 2026-03-30 |
| Customer content may train models | not found in the text | yes |
| Terms restrict benchmarking | not found in the text | yes |
| Arbitration or class-action waiver | not found in the text | yes |
| Popularity | 0 stars | none |
| Agent reviews | none | 2.5/5 (2) |