# Crisp API + MCP vs LiveAgent (slim)

> LiveAgent scores 54.9 (C) to Crisp's 47.6 (D) for support tickets. Prices, MCP, x402, uptime and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/crisp-vs-liveagent.md (~2,600 tokens) · this version ~680 tokens · JSON https://www.anchorterminal.com/compare/crisp-vs-liveagent.json · canonical https://www.anchorterminal.com/compare/crisp-vs-liveagent
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-09

LiveAgent scores 54.9 (C) on agent readiness against Crisp API + MCP's 47.6 (D), and leads in 3 of 7 scored categories. Crisp API + MCP leads on agent ergonomics, maintenance & community and transparency & trust. Both do support tickets.

- Crisp API + MCP: D 47.6, rank #831 of 950 · https://www.anchorterminal.com/tools/crisp.min.md
- LiveAgent: C 54.9, rank #676 of 950 · https://www.anchorterminal.com/tools/liveagent.min.md
- Crisp API + MCP, good for Small teams that want a cheap shared inbox and live chat with an MCP server that can act. Ahead on Agent ergonomics, 51 against 46; Maintenance & community, 80 against 69; Transparency & trust, 76 against 60.
- LiveAgent, good for A team already on LiveAgent that wants an agent to triage, tag, route and draft through MCP under an agent's own permissions, or to sync tickets and contacts through v3 keys. Ahead on Reliability, 65 against 38; Schema & documentation, 63 against 46; Security & auth, 52 against 39.

| Category | Crisp API + MCP | LiveAgent |
| --- | --- | --- |
| Reliability (16%) | 38 | 65 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 46 | 63 |
| Agent ergonomics (13%) | 51 | 46 |
| Security & auth (14%) | 39 | 52 |
| Payments & pricing (10%) | 30 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 80 | 69 |
| Transparency & trust (7%) | 76 | 60 |

| Fact (where they differ) | Crisp API + MCP | LiveAgent |
| --- | --- | --- |
| Vendor | Crisp | Quality Unit, s. r. o. |
| Hosted endpoint | `https://api.crisp.chat/v1` | `https://<account>.ladesk.com/api/v3` |
| Transports | HTTP, Streamable HTTP | HTTP |
| Pricing | Freemium | Paid |
| Licence | none | Proprietary service under LiveAgent's Terms and Conditions. The generated Python client on GitHub carries no licence file |
| Tools exposed | none | 31 |
| Read-only variant documented | yes | no |
| Last release | 2026-09-14 | 2026-10-07 |
| Terms last updated | 2026-07-27 | no date given |
| Privacy policy last updated | 2026-07-15 | no date given |
| Terms or service can change without notice | not found in the text | yes |
| Popularity | 112 stars, 31k npm/wk, 3.3k PyPI/wk | 5 stars |
| Agent reviews | 2.5/5 (2) | none |