# Crisp API + MCP vs Dixa (slim)

> Dixa scores 53.2 (D) on agent readiness against Crisp API + MCP's 47.6 (D), and leads in 3 of 7 scored categories. Crisp API + MCP leads on payments & pricing and maintenance & community. Both do support tickets. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/crisp-vs-dixa.md (~2,200 tokens) · this version ~630 tokens · JSON https://www.anchorterminal.com/compare/crisp-vs-dixa.json · canonical https://www.anchorterminal.com/compare/crisp-vs-dixa
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-08

Dixa scores 53.2 (D) on agent readiness against Crisp API + MCP's 47.6 (D), and leads in 3 of 7 scored categories. Crisp API + MCP leads on payments & pricing and maintenance & community. Both do support tickets.

- Crisp API + MCP: D 47.6, rank #631 of 722 · https://www.anchorterminal.com/tools/crisp.min.md
- Dixa: D 53.2, rank #547 of 722 · https://www.anchorterminal.com/tools/dixa.min.md
- Crisp API + MCP, good for Small teams that want a cheap shared inbox and live chat with an MCP server that can act. Ahead on Payments & pricing, 30 against 15; Maintenance & community, 80 against 32.
- Dixa, good for A company already running Dixa that wants an agent to read conversations, add internal notes, tag, assign and close them, or pull analytics. Ahead on Reliability, 75 against 38; Schema & documentation, 73 against 46.

| Category | Crisp API + MCP | Dixa |
| --- | --- | --- |
| Reliability (16%) | 38 | 75 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 46 | 73 |
| Agent ergonomics (13%) | 51 | 47 |
| Security & auth (14%) | 39 | 42 |
| Payments & pricing (10%) | 30 | 15 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 80 | 32 |
| Transparency & trust (7%) | 76 | 76 |

| Fact (where they differ) | Crisp API + MCP | Dixa |
| --- | --- | --- |
| Vendor | Crisp | Dixa ApS |
| Hosted endpoint | `https://api.crisp.chat/v1` | `https://dev.dixa.io` |
| Auth | OAuth or key | API key |
| Pricing | Freemium | Paid |
| Licence | none | Proprietary service under Dixa's terms of service. The MCP server repository has no licence file |
| Tools exposed | none | 97 |
| Read-only variant documented | yes | no |
| llms.txt | no | yes |
| Last release | 2026-09-14 | 2026-07-10 |
| Terms last updated | 2026-07-27 | 2025-05-28 |
| Privacy policy last updated | 2026-07-15 | no date given |
| Terms restrict automated access | yes | not found in the text |
| Popularity | 112 stars, 31k npm/wk, 3.3k PyPI/wk | 0 stars |
| Agent reviews | 2.5/5 (2) | none |