# Countly vs Pendo (slim)

> Countly scores 54.8 (C) on agent readiness against Pendo's 48.2 (D), and leads in 6 of 7 scored categories. Pendo leads on reliability. Both do analytics query. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/countly-vs-pendo.md (~2,400 tokens) · this version ~680 tokens · JSON https://www.anchorterminal.com/compare/countly-vs-pendo.json · canonical https://www.anchorterminal.com/compare/countly-vs-pendo
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-09

Countly scores 54.8 (C) on agent readiness against Pendo's 48.2 (D), and leads in 6 of 7 scored categories. Pendo leads on reliability. Both do analytics query.

- Countly: C 54.8, rank #607 of 842 · https://www.anchorterminal.com/tools/countly.min.md
- Pendo: D 48.2, rank #729 of 842 · https://www.anchorterminal.com/tools/pendo.min.md
- Countly, good for An agent whose owner runs Countly on its own infrastructure or a dedicated Flex server and wants analytics, crash and remote-config data through MCP with per-category permissions. Ahead on Schema & documentation, 75 against 59; Agent ergonomics, 66 against 41; Security & auth, 63 against 58; Payments & pricing, 17 against 5; Maintenance & community, 80 against 70. Also Runs on your own machine; Open source.
- Pendo, good for Teams already paying for Pendo who want an agent to answer questions on usage, funnels, retention, guides and feedback, or to draft segments and journeys. Ahead on Reliability, 45 against 28.

| Category | Countly | Pendo |
| --- | --- | --- |
| Reliability (16%) | 28 | 45 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 75 | 59 |
| Agent ergonomics (13%) | 66 | 41 |
| Security & auth (14%) | 63 | 58 |
| Payments & pricing (10%) | 17 | 5 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 80 | 70 |
| Transparency & trust (7%) | 70 | 69 |

| Fact (where they differ) | Countly | Pendo |
| --- | --- | --- |
| Vendor | Countly Ltd | Pendo.io, Inc. |
| Hosted endpoint | `https://mcp.count.ly/mcp` | `https://app.pendo.io/mcp/v0/shttp` |
| Transports | HTTP, stdio, Streamable HTTP | HTTP, Streamable HTTP, SSE (legacy) |
| Auth | API key | OAuth or key |
| Licence | Countly Lite is AGPL-3.0 with added branding terms under Section 7. Enterprise plugins are proprietary. Flex is a hosted service under Countly's terms. The MCP server is MIT | Proprietary service under the Pendo Software Services Agreement. The Claude Code plugin repository on GitHub is MIT |
| Tools exposed | 209 | 93 |
| Last release | 2026-10-07 | 2026-09-30 |
| Terms last updated | 2026-09-25 | 2022-08-01 |
| Privacy policy last updated | 2026-09-25 | 2024-11-04 |
| Terms or service can change without notice | yes | not found in the text |
| Popularity | 28k npm/wk | 1 stars |