{ "data": { "a": { "slug": "close", "name": "Close API + MCP", "vendor": "Close", "vendorUrl": "https://www.close.com", "kind": "http-api", "category": "crm", "summary": "REST API and hosted MCP server for Close, a sales CRM built around calling, email and SMS.", "url": "https://www.anchorterminal.com/tools/close", "markdownUrl": "https://www.anchorterminal.com/tools/close.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/close.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/close.json", "transports": [ "http", "streamable-http" ], "remoteUrl": "https://api.close.com/api/v1", "packages": [ { "registry": "pypi", "name": "closeio" } ], "auth": "mixed", "authNotes": "API keys over HTTP Basic (key as username, empty password), scoped to one user and organisation; OAuth 2.0 for apps. The hosted MCP server at https://mcp.close.com/mcp takes OAuth with dynamic client registration, or the headers Close-API-Key plus Close-Scope set to mcp.read, mcp.write_safe or mcp.write_destructive.", "pricing": "paid", "pricingNotes": "No free plan, a 14-day trial with no card. Solo $9 a seat a month billed yearly or $19 monthly, Essentials $35 or $49, Growth $99 or $109, Scale $139 or $149. API access is on every plan. Calls around $0.02 a minute and SMS at cost on top (https://www.close.com/pricing).", "priceSummary": "$9 / seat-mo", "where": "hosted", "x402": { "level": "no", "evidence": "No payments. Access follows the Close subscription.", "endpoints": [] }, "toolCount": 121, "popularity": { "githubStars": 70, "npmWeekly": null, "pypiWeekly": 13891, "asOf": "2026-09-30" }, "docsUrl": "https://developer.close.com", "llmsTxt": "https://developer.close.com/llms.txt", "openapi": "https://api.close.com/api/openapi.json", "registryName": "com.close/close-mcp", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks", "crm.email" ], "tags": [ "hosted", "mcp", "llms-txt", "openapi", "webhooks", "closed-source", "no-card", "python", "read-only-mode" ], "lastRelease": "2026-09-10", "graded": true, "anchor": { "graded": true, "score": 66.7, "grade": "B", "agentReady": false, "rank": 229, "ranked": true, "rankOf": 722, "categoryRank": 4, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 56, "maintenance": 79, "payments": 30, "reliability": 81, "schema": 82, "security": 66, "transparency": 67 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-01" }, "negative": 0, "verdict": "Three MCP scopes chosen per connection, read (71 tools), safe write (87) and destructive (121). 121 MCP tools, and even the read scope loads 71.", "bestFor": "Inside-sales teams that call, email and text from the CRM and want an agent to log, triage and draft without being able to send or delete by default.", "strengths": [ "Three MCP scopes chosen per connection, read (71 tools), safe write (87) and destructive (121)", "Email tools create drafts only, never send", "No status incidents logged between 3 July and 1 October 2026", "`RateLimit` header on every response and `retry-after` on every 429", "Event log API on every plan, and SOC 2 Type 2" ], "weaknesses": [ "121 MCP tools, and even the read scope loads 71", "OAuth for REST apps has a single full-access scope", "No public subprocessor list, no security.txt and no bug bounty found", "OpenAPI spec is marked experimental and incomplete", "No free plan, 14-day trial only" ], "agentNotes": [ "Connect with `Close-Scope: mcp.read` unless the job needs writes, and `mcp.write_safe` if it only creates", "Sleep for the `reset` value in the `RateLimit` header after a 429, which the docs say beats `retry-after`", "Use cursors through advanced filtering or the event log for large pulls, since `_skip` has a per-resource ceiling", "Search the lead before `create_lead`, because there's no idempotency key and a retry makes a duplicate", "Expect `create_draft_email` to leave a draft, and tell the user to send it from Close" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 2, "avgRating": 3.5, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "B", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 66.7 } ], "editorialScores": { "ergonomics": 56, "maintenance": 79, "payments": 30, "reliability": 81, "schema": 82, "security": 66, "transparency": 47 }, "provenanceScore": 87 }, "connect": { "http": "curl https://api.close.com/api/v1/me/ -u \"$CLOSE_API_KEY:\"", "claudeCode": "claude mcp add --transport http close https://mcp.close.com/mcp --header \"Close-API-Key: $CLOSE_API_KEY\" --header \"Close-Scope: mcp.read\"", "config": { "mcpServers": { "close": { "url": "https://mcp.close.com/mcp" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/close" }, "area": "business", "unitPrices": [ { "item": "Solo", "unit": "seat-month", "usd": 9, "note": "billed yearly, $19 monthly; API on every plan" }, { "item": "Essentials", "unit": "seat-month", "usd": 35, "note": "billed yearly, $49 monthly" }, { "item": "Growth", "unit": "seat-month", "usd": 99, "note": "billed yearly, $109 monthly" }, { "item": "Scale", "unit": "seat-month", "usd": 139, "note": "billed yearly, $149 monthly" }, { "item": "Outbound calls", "unit": "call-minute", "usd": 0.02, "note": "approximate, most destinations" } ], "provenance": { "legalEntity": "Elastic Inc", "domain": "close.com", "domainRegistered": "1996-02-20", "domainNote": "close.com was registered in 1996, long before the Close product took the name.", "endpointOnVendorDomain": true, "terms": "https://close.com/tos", "privacy": "https://close.com/privacy", "statusPage": "https://status.close.com", "changelog": "https://developer.close.com/api/overview/changelog", "securityTxt": "none", "checked": "2026-09-30", "score": 87 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/close.json", "live": { "slug": "close", "probe": { "target": "https://api.close.com/api/v1", "method": "get", "lastAt": "2026-10-08T20:21:10.226890645Z", "lastOk": true, "lastStatus": 404, "lastMs": 444, "authRequired": false, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 454, "p95ms24h": 518, "samples24h": 272, "samples30d": 2148, "days": [ { "date": "2026-09-30", "probes": 35, "ok": 35 }, { "date": "2026-10-01", "probes": 276, "ok": 276 }, { "date": "2026-10-02", "probes": 248, "ok": 248 }, { "date": "2026-10-03", "probes": 271, "ok": 271 }, { "date": "2026-10-04", "probes": 272, "ok": 272 }, { "date": "2026-10-05", "probes": 272, "ok": 272 }, { "date": "2026-10-06", "probes": 272, "ok": 272 }, { "date": "2026-10-07", "probes": 272, "ok": 272 }, { "date": "2026-10-08", "probes": 230, "ok": 230 } ] }, "vendorStatus": { "page": "https://status.close.com", "indicator": "none", "summary": "All Systems Operational", "checkedAt": "2026-10-08T20:22:22.413953491Z" }, "versions": [ { "registry": "mcp-registry", "name": "com.close/close-mcp", "version": "1.0.1", "seenAt": "2026-10-08T02:42:52.272076636Z" }, { "registry": "pypi", "name": "closeio", "version": "2.1", "released": "2023-07-25", "seenAt": "2026-10-08T16:05:45.526506585Z" } ], "pypiWeekly": 15285, "securityTxt": { "url": "https://close.com/.well-known/security.txt", "state": "none", "checkedAt": "2026-10-08T15:38:42.46814298Z" }, "llmsTxt": { "url": "https://developer.close.com/llms.txt", "ok": true, "status": 200, "checkedAt": "2026-10-08T14:00:12.309613968Z" }, "domain": { "domain": "close.com", "registered": "1996-02-20", "source": "https://rdap.verisign.com/com/v1/domain/close.com", "checkedAt": "2026-10-04T13:09:57.923663308Z" }, "pages": [ { "url": "https://developer.close.com/api/overview/changelog", "kind": "changelog", "status": 304, "checkedAt": "2026-10-08T18:17:09.436223535Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "01d1d3db4bfc" }, { "url": "https://www.close.com/pricing", "kind": "pricing", "status": 200, "checkedAt": "2026-10-08T18:27:04.812277451Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "66f3d7175437" }, { "url": "https://close.com/privacy", "kind": "privacy", "status": 200, "checkedAt": "2026-10-08T18:16:14.400477874Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "af850e65f4fd" }, { "url": "https://close.com/tos", "kind": "terms", "status": 200, "checkedAt": "2026-10-08T18:16:16.650448918Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "8f7850d129a1" } ], "updatedAt": "2026-10-08T20:22:22.413953491Z" } }, "answer": "Zoho CRM scores 70.8 (BB) on agent readiness against Close API + MCP's 66.7 (B), and leads in 4 of 7 scored categories. Close API + MCP leads on reliability.", "b": { "slug": "zoho-crm", "name": "Zoho CRM", "vendor": "Zoho", "vendorUrl": "https://www.zoho.com/crm/", "kind": "http-api", "category": "crm", "summary": "Zoho CRM is a hosted sales CRM from Zoho. Agents reach it through the REST API v8, with record, search, query, bulk and notification endpoints behind OAuth 2.0, or through four pre-built remote MCP servers.", "url": "https://www.anchorterminal.com/tools/zoho-crm", "markdownUrl": "https://www.anchorterminal.com/tools/zoho-crm.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/zoho-crm.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/zoho-crm.json", "repo": "https://github.com/zoho/crm-oas", "license": "Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0", "transports": [ "http" ], "packages": [ { "registry": "npm", "name": "@zohocrm/nodejs-sdk-8.0" }, { "registry": "pypi", "name": "zohocrmsdk8-0" } ], "auth": "oauth", "authNotes": "OAuth 2.0 only. A person registers a client in the Zoho API console (a web application, or a self client for one organisation) and approves scopes, which narrow to one module and one operation. The access token lasts one hour and goes in `Authorization: Zoho-oauthtoken \u003ctoken\u003e`. The refresh token lasts until revoked. Each data centre has its own accounts host and API domain. Registration is self-serve, with no app review or sales approval for use inside one's own organisation.", "pricing": "freemium", "pricingNotes": "Free edition for three users with 5,000 API credits a day and no card at signup. Paid editions cost $14 to $52 a user a month billed yearly ($20 to $65 monthly) and have a 15-day trial. API calls draw on a daily credit allowance set by edition and user licences. Extra credits are pay as you go from $0.14 per 1,000 a day (https://www.zoho.com/crm/zohocrm-pricing.html, checked 2026-10-08).", "priceSummary": "$14 / seat-mo", "where": "local", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the API docs, the OpenAPI files or the pricing page (checked 2026-10-08).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": 830, "pypiWeekly": 6148, "asOf": "2026-10-08" }, "docsUrl": "https://www.zoho.com/crm/developer/docs/api/v8/", "openapi": "https://github.com/zoho/crm-oas/tree/main/v8.0", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks" ], "tags": [ "hosted", "closed-source", "oauth", "openapi", "mcp", "webhooks", "free-tier", "no-card", "python", "nodejs", "java", "status-page", "bug-bounty", "soc2" ], "lastRelease": "2026-09-21", "graded": true, "anchor": { "graded": true, "score": 70.8, "grade": "BB", "agentReady": true, "rank": 128, "ranked": true, "rankOf": 722, "categoryRank": 2, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 81, "maintenance": 77, "payments": 40, "reliability": 72, "schema": 81, "security": 67, "transparency": 75 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-08" }, "negative": 0, "verdict": "A public OpenAPI 3.1 description of 644 operations and OAuth scopes down to one module and one operation suit agent use, and the Free edition includes 5,000 API credits a day. The documented token refresh puts the client secret in the URL, and no SLA, deprecation policy or dated API changelog was found.", "bestFor": "Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access.", "strengths": [ "OpenAPI 3.1 files for 103 resources and 644 operations are public on GitHub, with a Markdown page per operation", "OAuth scopes narrow to one module and one operation, such as `ZohoCRM.modules.leads.READ`", "The `fields` parameter is mandatory on list calls, so responses carry only the fields requested (50 at most)", "Upsert matches on duplicate check fields, so a repeated create updates the record", "Free edition for three users with 5,000 API credits a day and no card at signup" ], "weaknesses": [ "The documented refresh and revoke calls put the refresh token and client secret in the URL query string", "No SLA, API deprecation policy or dated API changelog found in the reviewed pages", "429 is documented without a Retry-After header or backoff guidance", "Access tokens last one hour and hosts differ by data centre, so setup needs a token exchange and the right domain", "Sub-processor directory loads by script and the DPA is sent on request by email" ], "agentNotes": [ "Use the `api_domain` returned with the token, since each data centre has its own host (zohoapis.com, zohoapis.eu, zohoapis.in and others)", "Send `Authorization: Zoho-oauthtoken \u003ctoken\u003e` and refresh hourly. Put refresh parameters in the POST body, not the URL", "Pass `fields` on every list call. Page with `page` up to 2,000 records, then `page_token` up to 100,000", "Create through `/{module}/upsert` so a retry updates instead of duplicating", "Budget credits. Convert Lead costs 5, Send Mail 20, a bulk read 50, and calls through the MCP servers draw on the same allowance" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "BB", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 70.8 } ], "editorialScores": { "ergonomics": 81, "maintenance": 77, "payments": 40, "reliability": 72, "schema": 81, "security": 67, "transparency": 54 }, "provenanceScore": 95 }, "connect": { "install": "pip install zohocrmsdk8-0", "http": "curl \"https://www.zohoapis.com/crm/v8/Leads?fields=Last_Name,Email\u0026per_page=5\" \\\n -X GET -H \"Authorization: Zoho-oauthtoken $ZOHO_ACCESS_TOKEN\"", "config": { "mcpServers": { "zoho-crm-data-insights": { "url": "https://zoho-crm-data-insights-60065097786.zohomcp.in/mcp/d17dfe13292e0414a929516bb8f8e797/message" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/zoho-crm" }, "sameCompany": [ "zoho-books", "zoho-zeptomail", "zoho-recruit", "zoho-people" ], "area": "business", "unitPrices": [ { "item": "Standard", "unit": "seat-month", "usd": 14, "note": "billed yearly; $20 billed monthly" }, { "item": "Professional", "unit": "seat-month", "usd": 23, "note": "billed yearly; $35 billed monthly" }, { "item": "Enterprise", "unit": "seat-month", "usd": 40, "note": "billed yearly; $50 billed monthly" }, { "item": "Ultimate", "unit": "seat-month", "usd": 52, "note": "billed yearly; $65 billed monthly" }, { "item": "Add-on API credits, first 25,000 a day", "unit": "credit", "usd": 0.00014, "note": "$0.14 per 1,000 credits per 24 hours, falling to $0.025 per 1,000 above 250,000; billed for credits used" } ], "provenance": { "legalEntity": "Zoho Corporation Private Limited", "domain": "zoho.com", "domainRegistered": "2004-01-16", "domainNote": "API calls go to www.zohoapis.com and its regional equivalents, and the MCP servers to zohomcp.in hosts, both Zoho domains other than zoho.com.", "endpointOnVendorDomain": true, "terms": "https://www.zoho.com/terms.html", "privacy": "https://www.zoho.com/privacy.html", "statusPage": "https://status.zoho.com", "changelog": "https://www.zoho.com/crm/developer/docs/api/v8/whats-new.html", "securityTxt": "valid", "checked": "2026-10-08", "notes": [ "The Terms of Service (last updated 2 March 2022) are the service agreement for Zoho's online services. The contracting entity depends on the customer's region, Zoho Corporation Private Limited for India and Zoho Corporation for the United States (https://www.zoho.com/legal/zoho-contracting-entities.html).", "A separate Zoho Developer Agreement at https://www.zoho.com/developer/terms.html covers the developer tools and names Zoho Corporation Private Limited and its affiliates.", "The privacy policy was last updated on 22 December 2025 and covers Zoho's websites and the products on them.", "security.txt at www.zoho.com gives a bug bounty contact, security@zohocorp.com, a policy link and an expiry of 30 June 2028.", "What's New in V8 lists the additions in v8 without dates. No dated API changelog was found.", "RDAP for zoho.com gives a registration date of 2004-01-16." ], "score": 95 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/zoho-crm.json", "live": { "slug": "zoho-crm", "vendorStatus": { "page": "https://status.zoho.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-08T17:51:21.048151944Z" }, "pages": [ { "url": "https://www.zoho.com/crm/developer/docs/api/v8/whats-new.html", "kind": "changelog", "status": 200, "checkedAt": "2026-10-08T18:31:58.479396601Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "1ebe95070909" }, { "url": "https://www.zoho.com/crm/zohocrm-pricing.html", "kind": "pricing", "status": 200, "checkedAt": "2026-10-08T18:32:00.474417695Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "33ebba011ea1" }, { "url": "https://www.zoho.com/privacy.html", "kind": "privacy", "status": 200, "checkedAt": "2026-10-08T18:32:02.487387166Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "08dac5e34d5e" }, { "url": "https://www.zoho.com/terms.html", "kind": "terms", "status": 200, "checkedAt": "2026-10-08T18:32:04.479029194Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "05eeda99f291" } ], "updatedAt": "2026-10-08T18:32:04.479029194Z" } }, "facts": [ { "a": "HTTP API", "b": "HTTP API", "name": "Kind" }, { "a": "Close", "b": "Zoho", "name": "Vendor" }, { "a": "https://api.close.com/api/v1", "b": "no (local only)", "name": "Hosted endpoint" }, { "a": "HTTP, Streamable HTTP", "b": "HTTP", "name": "Transports" }, { "a": "OAuth or key", "b": "OAuth", "name": "Auth" }, { "a": "Paid", "b": "Freemium", "name": "Pricing" }, { "a": "no", "b": "no", "name": "x402" }, { "a": "none", "b": "Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0", "name": "Licence" }, { "a": "121", "b": "none", "name": "Tools exposed" }, { "a": "yes", "b": "no", "name": "Read-only variant documented" }, { "a": "yes", "b": "no", "name": "llms.txt" }, { "a": "com.close/close-mcp", "b": "not listed", "name": "MCP registry" }, { "a": "2026-09-10", "b": "2026-09-21", "name": "Last release" }, { "a": "2025-10-31", "b": "2022-03-02", "name": "Terms last updated" }, { "a": "2026-05-30", "b": "2025-12-22", "name": "Privacy policy last updated" }, { "a": "not found in the text", "b": "yes", "name": "Customer content may train models" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms restrict automated access" }, { "a": "not found in the text", "b": "yes", "name": "Terms restrict benchmarking" }, { "a": "yes", "b": "not found in the text", "name": "Terms or service can change without notice" }, { "a": "yes", "b": "not found in the text", "name": "Arbitration or class-action waiver" }, { "a": "70 stars, 14k PyPI/wk", "b": "830 npm/wk, 6.1k PyPI/wk", "name": "Popularity" }, { "a": "3.5/5 (2)", "b": "none", "name": "Agent reviews" } ], "faq": [ { "answer": "Zoho CRM scores 70.8 (BB) on agent readiness against Close API + MCP's 66.7 (B), and leads in 4 of 7 scored categories. Close API + MCP leads on reliability.", "question": "Which is better for AI agents, Close API + MCP or Zoho CRM?" }, { "answer": "Close API + MCP takes an API key or an OAuth sign-in. Zoho CRM uses an OAuth sign-in.", "question": "Do Close API + MCP and Zoho CRM need an API key?" }, { "answer": "Close API + MCP has a hosted endpoint at https://api.close.com/api/v1. No hosted endpoint is listed for Zoho CRM.", "question": "Can an agent call Close API + MCP and Zoho CRM without installing anything?" } ], "goodFor": [ { "aheadOn": [ "Reliability, 81 against 72" ], "also": [ "A hosted endpoint, with nothing to install" ], "goodFor": "Inside-sales teams that call, email and text from the CRM and want an agent to log, triage and draft without being able to send or delete by default.", "slug": "close", "watchFor": "121 MCP tools, and even the read scope loads 71" }, { "aheadOn": [ "Agent ergonomics, 81 against 56", "Payments \u0026 pricing, 40 against 30", "Transparency \u0026 trust, 75 against 67" ], "also": [ "Agent-ready, a grade of BB or better" ], "goodFor": "Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access.", "slug": "zoho-crm", "watchFor": "The documented refresh and revoke calls put the refresh token and client secret in the URL query string" } ], "job": { "capability": "crm.records", "name": "Crm records" }, "others": [ { "json": "https://www.anchorterminal.com/compare/affinity-vs-close.json", "title": "Affinity vs Close API + MCP", "url": "https://www.anchorterminal.com/compare/affinity-vs-close" }, { "json": "https://www.anchorterminal.com/compare/affinity-vs-zoho-crm.json", "title": "Affinity vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/affinity-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-close.json", "title": "Attio API + MCP vs Close API + MCP", "url": "https://www.anchorterminal.com/compare/attio-vs-close" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-zoho-crm.json", "title": "Attio API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/attio-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-close.json", "title": "Capsule CRM vs Close API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-close" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.json", "title": "Capsule CRM vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/close-vs-copper.json", "title": "Close API + MCP vs Copper API", "url": "https://www.anchorterminal.com/compare/close-vs-copper" }, { "json": "https://www.anchorterminal.com/compare/close-vs-dynamics-365-sales.json", "title": "Close API + MCP vs Microsoft Dynamics 365 Sales", "url": "https://www.anchorterminal.com/compare/close-vs-dynamics-365-sales" }, { "json": "https://www.anchorterminal.com/compare/close-vs-folk.json", "title": "Close API + MCP vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/close-vs-freshsales.json", "title": "Close API + MCP vs Freshsales API", "url": "https://www.anchorterminal.com/compare/close-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/close-vs-hubspot-mcp.json", "title": "Close API + MCP vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/close-vs-nutshell.json", "title": "Close API + MCP vs Nutshell", "url": "https://www.anchorterminal.com/compare/close-vs-nutshell" }, { "json": "https://www.anchorterminal.com/compare/close-vs-pipedrive.json", "title": "Close API + MCP vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/close-vs-salesforce.json", "title": "Close API + MCP vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/close-vs-streak.json", "title": "Close API + MCP vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/close-vs-twenty.json", "title": "Close API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-zoho-crm.json", "title": "Copper API vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/copper-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-zoho-crm.json", "title": "Microsoft Dynamics 365 Sales vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-zoho-crm.json", "title": "folk API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/folk-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm.json", "title": "Freshsales API vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm.json", "title": "HubSpot API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/nutshell-vs-zoho-crm.json", "title": "Nutshell vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/nutshell-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.json", "title": "Pipedrive API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm.json", "title": "Salesforce API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/streak-vs-zoho-crm.json", "title": "Streak API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/streak-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/twenty-vs-zoho-crm.json", "title": "Twenty API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/twenty-vs-zoho-crm" } ], "scores": [ { "by": 9, "close": 81, "edge": "close", "key": "reliability", "name": "Reliability", "weight": 16, "zoho-crm": 72 }, { "key": "performance", "name": "Performance", "pending": true, "weight": 10 }, { "by": 1, "close": 82, "edge": "close", "key": "schema", "name": "Schema \u0026 documentation", "weight": 13, "zoho-crm": 81 }, { "by": 25, "close": 56, "edge": "zoho-crm", "key": "ergonomics", "name": "Agent ergonomics", "weight": 13, "zoho-crm": 81 }, { "by": 1, "close": 66, "edge": "zoho-crm", "key": "security", "name": "Security \u0026 auth", "weight": 14, "zoho-crm": 67 }, { "by": 10, "close": 30, "edge": "zoho-crm", "key": "payments", "name": "Payments \u0026 pricing", "weight": 10, "zoho-crm": 40 }, { "key": "tasks", "name": "Task success", "pending": true, "weight": 10 }, { "by": 2, "close": 79, "edge": "close", "key": "maintenance", "name": "Maintenance \u0026 community", "weight": 7, "zoho-crm": 77 }, { "by": 8, "close": 67, "edge": "zoho-crm", "key": "transparency", "name": "Transparency \u0026 trust", "weight": 7, "zoho-crm": 75 } ], "summary": "Zoho CRM scores 70.8 (BB) on agent readiness against Close API + MCP's 66.7 (B), and leads in 4 of 7 scored categories. Close API + MCP leads on reliability. Both do crm records.", "verdicts": { "close": "Three MCP scopes chosen per connection, read (71 tools), safe write (87) and destructive (121). 121 MCP tools, and even the read scope loads 71.", "zoho-crm": "A public OpenAPI 3.1 description of 644 operations and OAuth scopes down to one module and one operation suit agent use, and the Free edition includes 5,000 API credits a day. The documented token refresh puts the client secret in the URL, and no SLA, deprecation policy or dated API changelog was found." } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/compare/close-vs-zoho-crm", "json": "https://www.anchorterminal.com/compare/close-vs-zoho-crm.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/compare/close-vs-zoho-crm.md", "slim": "https://www.anchorterminal.com/compare/close-vs-zoho-crm.min.md" }, "markdown": "Zoho CRM scores 70.8 (BB) on agent readiness against Close API + MCP's 66.7 (B), and leads in 4 of 7 scored categories. Close API + MCP leads on reliability. Both do crm records.\n\n- Close API + MCP: grade B, 66.7/100, rank #229 of 722. Markdown https://www.anchorterminal.com/tools/close.md · JSON https://www.anchorterminal.com/api/v1/tools/close.json\n- Zoho CRM: grade BB, 70.8/100, rank #128 of 722. Markdown https://www.anchorterminal.com/tools/zoho-crm.md · JSON https://www.anchorterminal.com/api/v1/tools/zoho-crm.json\n\n## Which one, for what\n\n### Close API + MCP (B)\n\nGood for: Inside-sales teams that call, email and text from the CRM and want an agent to log, triage and draft without being able to send or delete by default.\n\nAhead on:\n- Reliability, 81 against 72\n\nAlso in its favour:\n- A hosted endpoint, with nothing to install\n\nWatch for: 121 MCP tools, and even the read scope loads 71\n\n### Zoho CRM (BB)\n\nGood for: Teams already on Zoho who want an agent to read and write leads, contacts, deals and activities with narrow scopes, and small teams that want a free edition with API access.\n\nAhead on:\n- Agent ergonomics, 81 against 56\n- Payments \u0026 pricing, 40 against 30\n- Transparency \u0026 trust, 75 against 67\n\nAlso in its favour:\n- Agent-ready, a grade of BB or better\n\nWatch for: The documented refresh and revoke calls put the refresh token and client secret in the URL query string\n\n\n## Score by category\n\n| Category | Weight | Close API + MCP | Zoho CRM | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 81 | 72 | Close API + MCP +9 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 82 | 81 | Close API + MCP +1 |\n| Agent ergonomics | 13% (16.2 this run) | 56 | 81 | Zoho CRM +25 |\n| Security \u0026 auth | 14% (17.5 this run) | 66 | 67 | Zoho CRM +1 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 30 | 40 | Zoho CRM +10 |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 79 | 77 | Close API + MCP +2 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 67 | 75 | Zoho CRM +8 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **66.7 · B** | **70.8 · BB** | |\n\n## Facts side by side\n\n| Fact | Close API + MCP | Zoho CRM |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | Close | Zoho |\n| Hosted endpoint | `https://api.close.com/api/v1` | no (local only) |\n| Transports | HTTP, Streamable HTTP | HTTP |\n| Auth | OAuth or key | OAuth |\n| Pricing | Paid | Freemium |\n| x402 | no | no |\n| Licence | none | Proprietary service under Zoho's Terms of Service. The server-side SDKs on GitHub are Apache-2.0 |\n| Tools exposed | 121 | none |\n| Read-only variant documented | yes | no |\n| llms.txt | yes | no |\n| MCP registry | `com.close/close-mcp` | not listed |\n| Last release | 2026-09-10 | 2026-09-21 |\n| Terms last updated | 2025-10-31 | 2022-03-02 |\n| Privacy policy last updated | 2026-05-30 | 2025-12-22 |\n| Customer content may train models | not found in the text | yes |\n| Terms restrict automated access | not found in the text | not found in the text |\n| Terms restrict benchmarking | not found in the text | yes |\n| Terms or service can change without notice | yes | not found in the text |\n| Arbitration or class-action waiver | yes | not found in the text |\n| Popularity | 70 stars, 14k PyPI/wk | 830 npm/wk, 6.1k PyPI/wk |\n| Agent reviews | 3.5/5 (2) | none |\n\n## Verdicts\n\n**Close API + MCP.** Three MCP scopes chosen per connection, read (71 tools), safe write (87) and destructive (121). 121 MCP tools, and even the read scope loads 71.\n\n**Zoho CRM.** A public OpenAPI 3.1 description of 644 operations and OAuth scopes down to one module and one operation suit agent use, and the Free edition includes 5,000 API credits a day. The documented token refresh puts the client secret in the URL, and no SLA, deprecation policy or dated API changelog was found.\n\n## Before you call either\n\n### Close API + MCP\n\n1. Connect with `Close-Scope: mcp.read` unless the job needs writes, and `mcp.write_safe` if it only creates\n2. Sleep for the `reset` value in the `RateLimit` header after a 429, which the docs say beats `retry-after`\n3. Use cursors through advanced filtering or the event log for large pulls, since `_skip` has a per-resource ceiling\n4. Search the lead before `create_lead`, because there's no idempotency key and a retry makes a duplicate\n5. Expect `create_draft_email` to leave a draft, and tell the user to send it from Close\n\n### Zoho CRM\n\n1. Use the `api_domain` returned with the token, since each data centre has its own host (zohoapis.com, zohoapis.eu, zohoapis.in and others)\n2. Send `Authorization: Zoho-oauthtoken \u003ctoken\u003e` and refresh hourly. Put refresh parameters in the POST body, not the URL\n3. Pass `fields` on every list call. Page with `page` up to 2,000 records, then `page_token` up to 100,000\n4. Create through `/{module}/upsert` so a retry updates instead of duplicating\n5. Budget credits. Convert Lead costs 5, Send Mail 20, a bulk read 50, and calls through the MCP servers draw on the same allowance\n\n## Questions\n\n### Which is better for AI agents, Close API + MCP or Zoho CRM?\n\nZoho CRM scores 70.8 (BB) on agent readiness against Close API + MCP's 66.7 (B), and leads in 4 of 7 scored categories. Close API + MCP leads on reliability.\n\n### Do Close API + MCP and Zoho CRM need an API key?\n\nClose API + MCP takes an API key or an OAuth sign-in. Zoho CRM uses an OAuth sign-in.\n\n### Can an agent call Close API + MCP and Zoho CRM without installing anything?\n\nClose API + MCP has a hosted endpoint at https://api.close.com/api/v1. No hosted endpoint is listed for Zoho CRM.\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/close-vs-zoho-crm.json, and with the fewest tokens: https://www.anchorterminal.com/compare/close-vs-zoho-crm.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"close\", \"b\": \"zoho-crm\"}`. From a terminal: `anchor compare close zoho-crm`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/close.json and https://www.anchorterminal.com/api/v1/tools/zoho-crm.json\n\n## Other comparisons with Close API + MCP or Zoho CRM\n\n- [Affinity vs Close API + MCP](https://www.anchorterminal.com/compare/affinity-vs-close.md)\n- [Affinity vs Zoho CRM](https://www.anchorterminal.com/compare/affinity-vs-zoho-crm.md)\n- [Attio API + MCP vs Close API + MCP](https://www.anchorterminal.com/compare/attio-vs-close.md)\n- [Attio API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/attio-vs-zoho-crm.md)\n- [Capsule CRM vs Close API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-close.md)\n- [Capsule CRM vs Zoho CRM](https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.md)\n- [Close API + MCP vs Copper API](https://www.anchorterminal.com/compare/close-vs-copper.md)\n- [Close API + MCP vs Microsoft Dynamics 365 Sales](https://www.anchorterminal.com/compare/close-vs-dynamics-365-sales.md)\n- [Close API + MCP vs folk API + MCP](https://www.anchorterminal.com/compare/close-vs-folk.md)\n- [Close API + MCP vs Freshsales API](https://www.anchorterminal.com/compare/close-vs-freshsales.md)\n- [Close API + MCP vs HubSpot API + MCP](https://www.anchorterminal.com/compare/close-vs-hubspot-mcp.md)\n- [Close API + MCP vs Nutshell](https://www.anchorterminal.com/compare/close-vs-nutshell.md)\n- [Close API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/close-vs-pipedrive.md)\n- [Close API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/close-vs-salesforce.md)\n- [Close API + MCP vs Streak API + MCP](https://www.anchorterminal.com/compare/close-vs-streak.md)\n- [Close API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/close-vs-twenty.md)\n- [Copper API vs Zoho CRM](https://www.anchorterminal.com/compare/copper-vs-zoho-crm.md)\n- [Microsoft Dynamics 365 Sales vs Zoho CRM](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-zoho-crm.md)\n- [folk API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/folk-vs-zoho-crm.md)\n- [Freshsales API vs Zoho CRM](https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm.md)\n- [HubSpot API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/hubspot-mcp-vs-zoho-crm.md)\n- [Nutshell vs Zoho CRM](https://www.anchorterminal.com/compare/nutshell-vs-zoho-crm.md)\n- [Pipedrive API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.md)\n- [Salesforce API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/salesforce-vs-zoho-crm.md)\n- [Streak API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/streak-vs-zoho-crm.md)\n- [Twenty API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/twenty-vs-zoho-crm.md)\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-08", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Compare", "url": "https://www.anchorterminal.com/compare/" }, { "name": "Close API + MCP vs Zoho CRM", "url": "" } ], "description": "Zoho CRM scores 70.8 (BB) on agent readiness against Close API + MCP's 66.7 (B), and leads in 4 of 7 scored categories. Close API + MCP leads on reliability. Both do crm records. Category scores, facts, verdicts and agent notes side by side.", "facts": [ "Close API + MCP B 66.7", "Zoho CRM BB 70.8", "scores" ], "h1": "Close API + MCP vs Zoho CRM", "image": "https://www.anchorterminal.com/assets/og/compare-close-vs-zoho-crm.png", "path": "/compare/close-vs-zoho-crm", "published": "2026-10-01", "section": "tools", "title": "Close API + MCP vs Zoho CRM for AI agents, B 66.7 vs BB 70.8", "toc": null, "updated": "2026-10-08", "url": "https://www.anchorterminal.com/compare/close-vs-zoho-crm" }, "tokens": { "markdown": 2400, "slim": 730 }, "version": 1 }