# Close API + MCP vs SugarAI (SugarCRM) (slim)

> Close scores 66.7 (B) to SugarAI's 49.5 (D) for crm records. Prices, MCP, x402, uptime and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/close-vs-sugarcrm.md (~2,700 tokens) · this version ~730 tokens · JSON https://www.anchorterminal.com/compare/close-vs-sugarcrm.json · canonical https://www.anchorterminal.com/compare/close-vs-sugarcrm
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-09

Close API + MCP scores 66.7 (B) on agent readiness against SugarAI (SugarCRM)'s 49.5 (D), and leads in 5 of 7 scored categories. SugarAI (SugarCRM) leads on agent ergonomics. Both do crm records.

- Close API + MCP: B 66.7, rank #277 of 950 · https://www.anchorterminal.com/tools/close.min.md
- SugarAI (SugarCRM): D 49.5, rank #793 of 950 · https://www.anchorterminal.com/tools/sugarcrm.min.md
- Close API + MCP, good for Inside-sales teams that call, email and text from the CRM and want an agent to log, triage and draft without being able to send or delete by default. Ahead on Reliability, 81 against 61; Schema & documentation, 82 against 48; Security & auth, 66 against 51; Payments & pricing, 30 against 10; Maintenance & community, 79 against 22. Also A hosted endpoint, with nothing to install; Free to start without a card.
- SugarAI (SugarCRM), good for Companies already running Sugar Sell, Serve or Enterprise that want an agent to read and write records under a named user's roles, and that have Sugar's approval for the integration. Ahead on Agent ergonomics, 69 against 56.

| Category | Close API + MCP | SugarAI (SugarCRM) |
| --- | --- | --- |
| Reliability (16%) | 81 | 61 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 82 | 48 |
| Agent ergonomics (13%) | 56 | 69 |
| Security & auth (14%) | 66 | 51 |
| Payments & pricing (10%) | 30 | 10 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 79 | 22 |
| Transparency & trust (7%) | 67 | 71 |

| Fact (where they differ) | Close API + MCP | SugarAI (SugarCRM) |
| --- | --- | --- |
| Vendor | Close | SugarAI Software Inc. |
| Hosted endpoint | `https://api.close.com/api/v1` | no (local only) |
| Transports | HTTP, Streamable HTTP | HTTP |
| Auth | OAuth or key | OAuth |
| Licence | none | Proprietary service under the SugarAI Customer Terms of Service |
| Tools exposed | 121 | none |
| Read-only variant documented | yes | no |
| llms.txt | yes | no |
| MCP registry | `com.close/close-mcp` | not listed |
| Last release | 2026-09-10 | none |
| Terms last updated | 2025-10-31 |  |
| Privacy policy last updated | 2026-05-30 | no date given |
| Customer content may train models | not found in the text |  |
| Terms restrict automated access | not found in the text |  |
| Terms restrict benchmarking | not found in the text |  |
| Terms or service can change without notice | yes |  |
| Arbitration or class-action waiver | yes |  |
| Popularity | 70 stars, 14k PyPI/wk | none |
| Agent reviews | 3.5/5 (2) | none |