# Chatwoot API vs Zendesk Support API (slim)

> Zendesk Support API has a score of 68.9 (B) against Chatwoot API's 56 (C). Both do support tickets. The largest gap is agent ergonomics, 30 points. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/chatwoot-vs-zendesk.md (~1,550 tokens) · this version ~330 tokens · JSON https://www.anchorterminal.com/compare/chatwoot-vs-zendesk.json · canonical https://www.anchorterminal.com/compare/chatwoot-vs-zendesk
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-04

Zendesk Support API has a score of 68.9 (B) against Chatwoot API's 56 (C). Both do support tickets. The largest gap is agent ergonomics, 30 points.

- Chatwoot API: C 56, rank #308 of 452 · https://www.anchorterminal.com/tools/chatwoot.min.md
- Zendesk Support API: B 68.9, rank #118 of 452 · https://www.anchorterminal.com/tools/zendesk.min.md
- Pick Chatwoot API for payments & pricing (+30). Pick Zendesk Support API for reliability (+15), agent ergonomics (+30), security & auth (+23), transparency & trust (+12).

| Category | Chatwoot API | Zendesk Support API |
| --- | --- | --- |
| Reliability (16%) | 53 | 68 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 81 | 83 |
| Agent ergonomics (13%) | 47 | 77 |
| Security & auth (14%) | 52 | 75 |
| Payments & pricing (10%) | 40 | 10 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 77 | 81 |
| Transparency & trust (7%) | 77 | 89 |