# Chatwoot API vs Plain API + MCP (slim)

> Plain API + MCP has a score of 65.8 (B) against Chatwoot API's 56 (C). Both do support tickets. The largest gap is agent ergonomics, 21 points. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/chatwoot-vs-plain.md (~1,550 tokens) · this version ~330 tokens · JSON https://www.anchorterminal.com/compare/chatwoot-vs-plain.json · canonical https://www.anchorterminal.com/compare/chatwoot-vs-plain
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-04

Plain API + MCP has a score of 65.8 (B) against Chatwoot API's 56 (C). Both do support tickets. The largest gap is agent ergonomics, 21 points.

- Chatwoot API: C 56, rank #308 of 452 · https://www.anchorterminal.com/tools/chatwoot.min.md
- Plain API + MCP: B 65.8, rank #168 of 452 · https://www.anchorterminal.com/tools/plain.min.md
- Pick Chatwoot API for payments & pricing (+10), transparency & trust (+5). Pick Plain API + MCP for reliability (+17), schema & documentation (+11), agent ergonomics (+21), security & auth (+13), maintenance & community (+7).

| Category | Chatwoot API | Plain API + MCP |
| --- | --- | --- |
| Reliability (16%) | 53 | 70 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 81 | 92 |
| Agent ergonomics (13%) | 47 | 68 |
| Security & auth (14%) | 52 | 65 |
| Payments & pricing (10%) | 40 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 77 | 84 |
| Transparency & trust (7%) | 77 | 72 |