# Chatwoot API vs Missive API + MCP (slim)

> Chatwoot API scores 55.8 (C) on agent readiness against Missive API + MCP's 54.3 (C), and leads in 4 of 7 scored categories. Missive API + MCP leads on reliability and security & auth. Both do support conversations. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/chatwoot-vs-missive.md (~2,500 tokens) · this version ~630 tokens · JSON https://www.anchorterminal.com/compare/chatwoot-vs-missive.json · canonical https://www.anchorterminal.com/compare/chatwoot-vs-missive
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-09

Chatwoot API scores 55.8 (C) on agent readiness against Missive API + MCP's 54.3 (C), and leads in 4 of 7 scored categories. Missive API + MCP leads on reliability and security & auth. Both do support conversations.

- Chatwoot API: C 55.8, rank #581 of 842 · https://www.anchorterminal.com/tools/chatwoot.min.md
- Missive API + MCP: C 54.3, rank #615 of 842 · https://www.anchorterminal.com/tools/missive.min.md
- Chatwoot API, good for Teams that want to own the helpdesk and its data, or need the cheapest per-seat cloud. Ahead on Schema & documentation, 81 against 52; Payments & pricing, 40 against 30; Maintenance & community, 77 against 60. Also Open source.
- Missive API + MCP, good for Small teams that already run their mail in Missive and want an agent to triage, label, post internal notes and draft replies for a person to send. Ahead on Reliability, 60 against 53; Security & auth, 61 against 52. Also Free to start without a card; No incidents deducted, where Chatwoot API loses 3 points for them.

| Category | Chatwoot API | Missive API + MCP |
| --- | --- | --- |
| Reliability (16%) | 53 | 60 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 81 | 52 |
| Agent ergonomics (13%) | 47 | 46 |
| Security & auth (14%) | 52 | 61 |
| Payments & pricing (10%) | 40 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 77 | 60 |
| Transparency & trust (7%) | 75 | 77 |

| Fact (where they differ) | Chatwoot API | Missive API + MCP |
| --- | --- | --- |
| Vendor | Chatwoot | Missive |
| Hosted endpoint | `https://app.chatwoot.com/api/v1` | `https://public.missiveapp.com/v1` |
| Transports | HTTP | HTTP, Streamable HTTP |
| Auth | API key | OAuth or key |
| Pricing | Freemium | Paid |
| Licence | MIT (enterprise directory under a separate licence) | Proprietary service under Missive's Terms and Conditions |
| Last release | 2026-09-18 | 2026-10-08 |
| Terms last updated | no date given | 2024-04-15 |
| Privacy policy last updated | no date given | 2026-03-27 |
| Terms or service can change without notice | not found in the text | yes |
| Popularity | 37k stars | none |
| Agent reviews | 3/5 (2) | none |