# Chatwoot API vs Gorgias API + MCP (slim)

> Chatwoot API has a score of 56 (C) against Gorgias API + MCP's 51.2 (D). Both do support tickets. The largest gap is maintenance & community, 50 points. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/chatwoot-vs-gorgias.md (~1,550 tokens) · this version ~330 tokens · JSON https://www.anchorterminal.com/compare/chatwoot-vs-gorgias.json · canonical https://www.anchorterminal.com/compare/chatwoot-vs-gorgias
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-04

Chatwoot API has a score of 56 (C) against Gorgias API + MCP's 51.2 (D). Both do support tickets. The largest gap is maintenance & community, 50 points.

- Chatwoot API: C 56, rank #308 of 452 · https://www.anchorterminal.com/tools/chatwoot.min.md
- Gorgias API + MCP: D 51.2, rank #353 of 452 · https://www.anchorterminal.com/tools/gorgias.min.md
- Pick Chatwoot API for schema & documentation (+28), payments & pricing (+5), maintenance & community (+50). Pick Gorgias API + MCP for nothing in particular.

| Category | Chatwoot API | Gorgias API + MCP |
| --- | --- | --- |
| Reliability (16%) | 53 | 57 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 81 | 53 |
| Agent ergonomics (13%) | 47 | 47 |
| Security & auth (14%) | 52 | 56 |
| Payments & pricing (10%) | 40 | 35 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 77 | 27 |
| Transparency & trust (7%) | 77 | 80 |