# Chatwoot API vs Dixa (slim)

> Chatwoot API scores 55.8 (C) on agent readiness against Dixa's 53.2 (D), and leads in 4 of 7 scored categories. Dixa leads on reliability. Both do support tickets. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/chatwoot-vs-dixa.md (~2,250 tokens) · this version ~580 tokens · JSON https://www.anchorterminal.com/compare/chatwoot-vs-dixa.json · canonical https://www.anchorterminal.com/compare/chatwoot-vs-dixa
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-08

Chatwoot API scores 55.8 (C) on agent readiness against Dixa's 53.2 (D), and leads in 4 of 7 scored categories. Dixa leads on reliability. Both do support tickets.

- Chatwoot API: C 55.8, rank #500 of 722 · https://www.anchorterminal.com/tools/chatwoot.min.md
- Dixa: D 53.2, rank #547 of 722 · https://www.anchorterminal.com/tools/dixa.min.md
- Chatwoot API, good for Teams that want to own the helpdesk and its data, or need the cheapest per-seat cloud. Ahead on Schema & documentation, 81 against 73; Security & auth, 52 against 42; Payments & pricing, 40 against 15; Maintenance & community, 77 against 32. Also Open source.
- Dixa, good for A company already running Dixa that wants an agent to read conversations, add internal notes, tag, assign and close them, or pull analytics. Ahead on Reliability, 75 against 53. Also No incidents deducted, where Chatwoot API loses 3 points for them.

| Category | Chatwoot API | Dixa |
| --- | --- | --- |
| Reliability (16%) | 53 | 75 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 81 | 73 |
| Agent ergonomics (13%) | 47 | 47 |
| Security & auth (14%) | 52 | 42 |
| Payments & pricing (10%) | 40 | 15 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 77 | 32 |
| Transparency & trust (7%) | 75 | 76 |

| Fact (where they differ) | Chatwoot API | Dixa |
| --- | --- | --- |
| Vendor | Chatwoot | Dixa ApS |
| Hosted endpoint | `https://app.chatwoot.com/api/v1` | `https://dev.dixa.io` |
| Transports | HTTP | HTTP, Streamable HTTP |
| Pricing | Freemium | Paid |
| Licence | MIT (enterprise directory under a separate licence) | Proprietary service under Dixa's terms of service. The MCP server repository has no licence file |
| Tools exposed | none | 97 |
| Last release | 2026-09-18 | 2026-07-10 |
| Terms last updated | no date given | 2025-05-28 |
| Popularity | 37k stars | 0 stars |
| Agent reviews | 3/5 (2) | none |