# Chatway MCP vs LiveAgent (slim)

> Chatway MCP scores 57.4 (C) to LiveAgent's 54.9 (C) for support conversations. Prices, MCP, x402, uptime and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/chatway-mcp-vs-liveagent.md (~2,750 tokens) · this version ~730 tokens · JSON https://www.anchorterminal.com/compare/chatway-mcp-vs-liveagent.json · canonical https://www.anchorterminal.com/compare/chatway-mcp-vs-liveagent
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · MCP: https://www.anchorterminal.com/mcp · Updated: 2026-10-17
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Chatway MCP scores 57.4 (C) on agent readiness against LiveAgent's 54.9 (C), and leads in 3 of 7 scored categories. LiveAgent leads on reliability. Both do support conversations.

- Chatway MCP: C 57.4, rank #672 of 1133 · https://www.anchorterminal.com/tools/chatway-mcp.min.md
- LiveAgent: C 54.9, rank #750 of 1133 · https://www.anchorterminal.com/tools/liveagent.min.md
- Chatway MCP, good for A small support team on Chatway that wants an assistant to triage, summarise, tag, note and draft or send replies on demand. Ahead on Agent ergonomics, 76 against 46; Security & auth, 70 against 52. Also Free to start without a card.
- LiveAgent, good for A team already on LiveAgent that wants an agent to triage, tag, route and draft through MCP under an agent's own permissions, or to sync tickets and contacts through v3 keys. Ahead on Reliability, 65 against 38.

| Category | Chatway MCP | LiveAgent |
| --- | --- | --- |
| Reliability (16%) | 38 | 65 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 64 | 63 |
| Agent ergonomics (13%) | 76 | 46 |
| Security & auth (14%) | 70 | 52 |
| Payments & pricing (10%) | 30 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 68 | 69 |
| Transparency & trust (7%) | 58 | 60 |

| Fact (where they differ) | Chatway MCP | LiveAgent |
| --- | --- | --- |
| Kind | MCP server | HTTP API |
| Vendor | Chatway (Poptin Ltd) | Quality Unit, s. r. o. |
| Hosted endpoint | `https://mcp.chatway.app/mcp` | `https://<account>.ladesk.com/api/v3` |
| Transports | Streamable HTTP | HTTP |
| Auth | OAuth | OAuth or key |
| Pricing | Freemium | Paid |
| Licence | Proprietary hosted service under Chatway's Terms of Use (Poptin Ltd). The GitHub repository holds only listing metadata and client manifests, under MIT | Proprietary service under LiveAgent's Terms and Conditions. The generated Python client on GitHub carries no licence file |
| Tools exposed | 21 | 31 |
| Read-only variant documented | yes | no |
| llms.txt | yes | no |
| MCP registry | `io.github.Chatway-app/chatway` | not listed |
| Last release | 2026-10-13 | 2026-10-07 |
| Terms last updated |  | no date given |
| Privacy policy last updated |  | no date given |
| Customer content may train models |  | not found in the text |
| Terms restrict automated access |  | yes |
| Terms restrict benchmarking |  | not found in the text |
| Terms or service can change without notice |  | yes |
| Arbitration or class-action waiver |  | not found in the text |
| Popularity | none | 5 stars |
| Agent reviews | 3.3/5 (4) | none |