{ "data": { "a": { "slug": "capsule-crm", "name": "Capsule CRM", "vendor": "Zestia Limited", "vendorUrl": "https://capsulecrm.com", "kind": "http-api", "category": "crm", "summary": "Capsule is a hosted CRM for small businesses from Zestia Limited in Manchester. Agents reach contacts, opportunities, projects, tasks and notes through REST API v2, or through a hosted MCP server on the Growth plan and above.", "url": "https://www.anchorterminal.com/tools/capsule-crm", "markdownUrl": "https://www.anchorterminal.com/tools/capsule-crm.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/capsule-crm.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/capsule-crm.json", "license": "Proprietary service under Capsule's Customer Terms", "transports": [ "http" ], "remoteUrl": "https://api.capsulecrm.com/api/v2", "packages": [], "auth": "mixed", "authNotes": "Every call takes a bearer token in the `Authorization` header. A user can create a personal token under My Preferences, API Authentication Tokens, with no review. Apps for other people use OAuth 2 (authorisation code grant) with the scopes `read`, `read write` or `read write user_preference`, refresh tokens and a revocation endpoint. Registering an OAuth app is self-serve in the developer hub and needs a GitHub sign-in. The MCP server accepts only OAuth with a pre-registered client ID and secret, and acts with the connecting user's own access.", "pricing": "freemium", "pricingNotes": "Free plan for up to two users and 250 contacts, and a 14-day trial of paid plans with no card, so an agent's owner can start without a contract. Paid plans are per user per month (Starter, Growth, Advanced, Ultimate). The pricing page draws its numbers by script and we could not read them. Capsule's comparison pages give Starter as $18 a month and the range as $0 to $72 (https://capsulecrm.com/crm-comparisons/copper/). The API has no separate charge in the reviewed pages. The MCP server needs Growth or above. Whether the Free plan includes API access was not found (checked 2026-10-08).", "priceSummary": "$18 / seat-mo", "where": "hosted", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the developer docs, the pricing page or the terms (checked 2026-10-08).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-10-08" }, "docsUrl": "https://developer.capsulecrm.com", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks" ], "tags": [ "hosted", "closed-source", "mcp", "oauth", "webhooks", "free-tier", "no-card", "status-page" ], "lastRelease": "2026-09-25", "graded": true, "anchor": { "graded": true, "score": 55.7, "grade": "C", "agentReady": false, "rank": 504, "ranked": true, "rankOf": 722, "categoryRank": 11, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 59, "maintenance": 38, "payments": 30, "reliability": 83, "schema": 48, "security": 46, "transparency": 75 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-08" }, "negative": 0, "verdict": "REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app.", "bestFor": "Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available.", "strengths": [ "132 documented operations across 25 resources, with request and response examples and typed parameter tables", "OAuth 2 with `read` and `write` scopes, refresh tokens, a revocation endpoint and S256 PKCE in the server metadata", "4,000 requests an hour per user, with `X-RateLimit-*` headers on every successful response", "No incident on status.capsulecrm.com between 10 July and 8 October 2026", "Free plan for two users and 250 contacts, and a 14-day trial of paid plans with no card" ], "weaknesses": [ "No OpenAPI file, llms.txt or official SDK was found", "The MCP server needs the Growth plan or above, and clients that only support dynamic client registration can't connect", "Capsule's own pages disagree on what the MCP tools can write, and the tool reference lists only custom-field updates", "No idempotency keys, and no Retry-After header on 429", "The pricing page draws its numbers by script. Only the Starter price and the top of the range were readable" ], "agentNotes": [ "Send `Authorization: Bearer \u003ctoken\u003e` to `https://api.capsulecrm.com/api/v2`. Projects use the old name in paths, `/kases`", "Follow the `Link` header for the next page. `perPage` goes up to 100 and the default is 50", "On 429, wait until the epoch time in `X-RateLimit-Reset`. The docs suggest one second between calls", "Ask for the `read` scope when the task only reads. A write with a read-only token answers 403 with `insufficient_scope`", "For MCP, register an OAuth app in the developer hub first (GitHub sign-in needed) and give the client its ID and secret. Personal API tokens are refused" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "C", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 55.7 } ], "editorialScores": { "ergonomics": 59, "maintenance": 38, "payments": 30, "reliability": 83, "schema": 48, "security": 46, "transparency": 64 }, "provenanceScore": 86 }, "connect": { "http": "curl -H \"Authorization: Bearer $CAPSULE_TOKEN\" -H \"Accept: application/json\" https://api.capsulecrm.com/api/v2/parties" }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/capsule-crm" }, "area": "business", "unitPrices": [ { "item": "Starter", "unit": "seat-month", "usd": 18, "note": "per Capsule's comparison page, billing period not stated there. Growth and Advanced prices were not readable" }, { "item": "Ultimate", "unit": "seat-month", "usd": 72, "note": "top of the $0 to $72 range on Capsule's comparison page ($432 for six users)" } ], "provenance": { "legalEntity": "Zestia Limited", "domain": "capsulecrm.com", "domainRegistered": "2010-01-11", "endpointOnVendorDomain": true, "terms": "https://capsulecrm.com/terms/", "privacy": "https://capsulecrm.com/privacy/", "statusPage": "https://status.capsulecrm.com", "changelog": "https://developer.capsulecrm.com/v2/overview/announcements-and-changes", "securityTxt": "none", "checked": "2026-10-08", "notes": [ "The Customer Terms name Zestia Limited, registered in England with number 06418281, 20 Dale St, Manchester, M1 1EZ, and are governed by the laws of England and Wales. They cover the service and the API. No date was found on the page.", "The privacy policy was last updated on 21 August 2025. It names Zestia Limited as controller and says Capsulecrm Inc. is certified under the EU-U.S. Data Privacy Framework.", "AI Terms at https://capsulecrm.com/ai-terms/ form part of the agreement and cover the MCP server. A Data Processing Agreement is at https://capsulecrm.com/dpa/.", "The API answers at api.capsulecrm.com and the MCP server at mcp-server.capsulecrm.com.", "capsulecrm.com/.well-known/security.txt and /security.txt return 404. The security page gives support+sensitive@capsulecrm.com for reports.", "RDAP for capsulecrm.com gives a registration date of 2010-01-11." ], "score": 86 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/capsule-crm.json", "live": { "slug": "capsule-crm", "probe": { "target": "https://api.capsulecrm.com/api/v2", "method": "get", "lastAt": "2026-10-08T21:53:18.858878277Z", "lastOk": true, "lastStatus": 200, "lastMs": 429, "authRequired": false, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 430, "p95ms24h": 472, "samples24h": 28, "samples30d": 28, "days": [ { "date": "2026-10-08", "probes": 28, "ok": 28 } ] }, "vendorStatus": { "page": "https://status.capsulecrm.com", "indicator": "none", "summary": "All Systems Operational", "checkedAt": "2026-10-08T21:57:44.630619359Z" }, "updatedAt": "2026-10-08T21:57:44.630619359Z" } }, "answer": "Twenty API + MCP scores 65.9 (B) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability.", "b": { "slug": "twenty", "name": "Twenty API + MCP", "vendor": "Twenty", "vendorUrl": "https://twenty.com", "kind": "http-api", "category": "crm", "summary": "Open-source CRM, hosted at twenty.com or self-hosted with Docker.", "url": "https://www.anchorterminal.com/tools/twenty", "markdownUrl": "https://www.anchorterminal.com/tools/twenty.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/twenty.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/twenty.json", "repo": "https://github.com/twentyhq/twenty", "license": "AGPL-3.0", "transports": [ "http", "streamable-http" ], "remoteUrl": "https://api.twenty.com/rest", "packages": [ { "registry": "npm", "name": "twenty-sdk" } ], "auth": "mixed", "authNotes": "Bearer API key made under Settings, shown once, and optionally bound to a role to limit what it can touch. OAuth for apps acting for users. The MCP endpoint (https://\u003cworkspace\u003e/mcp) takes OAuth with dynamic client registration or the same API key in the Authorization header.", "pricing": "freemium", "pricingNotes": "Self-hosting the AGPL core is free (the Pro plan at $0 self-hosted, Organization $19 a user a month yearly or $25 monthly). Cloud Pro $9 a user a month yearly or $12 monthly, Cloud Organization $19 or $25 (adds SSO, row-level permissions and a custom domain), Enterprise from $50,000 a year with an SLA. API, webhooks and MCP are on every cloud plan. The server's billing defaults give a 30-day trial with a card or 7 days without one (https://twenty.com/pricing).", "priceSummary": "$9 / seat-mo", "where": "hosted", "x402": { "level": "no", "evidence": "No payments. Access follows the cloud plan or your own server.", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": 57739, "npmWeekly": 25528, "pypiWeekly": null, "asOf": "2026-09-30" }, "docsUrl": "https://docs.twenty.com", "llmsTxt": "https://docs.twenty.com/llms.txt", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks" ], "tags": [ "hosted", "open-source", "self-hosted", "local", "mcp", "llms-txt", "webhooks", "typescript", "freemium" ], "lastRelease": "2026-09-30", "graded": true, "anchor": { "graded": true, "score": 65.9, "grade": "B", "agentReady": false, "rank": 250, "ranked": true, "rankOf": 722, "categoryRank": 5, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 80, "maintenance": 97, "payments": 30, "reliability": 46, "schema": 88, "security": 58, "transparency": 80 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-01" }, "negative": 0, "verdict": "Six MCP meta-tools by default with schemas loaded on demand, and `?mode=direct` for clients that load lazily. No status page found.", "bestFor": "Teams that want an open-source CRM they can self-host or extend with custom objects, and an MCP server that stays cheap in context.", "strengths": [ "Six MCP meta-tools by default with schemas loaded on demand, and `?mode=direct` for clients that load lazily", "Per-workspace OpenAPI for core and metadata, custom objects included", "API keys carry a required expiry, revocation and an optional role binding", "AGPL-3.0 core, self-hostable, with fourteen release tags in September 2026", "Subprocessors with locations kept in a DPA file that CI syncs weekly" ], "weaknesses": [ "No status page found", "`execute_tool` isn't flagged destructive even though it can delete records, objects and fields", "Cloud limit of 100 requests a minute", "Self-hosted telemetry is on by default and sends sign-up emails and names", "No SOC 2 or bug bounty found, and the trust centre renders client-side" ], "agentNotes": [ "Call `learn_tools` with every tool name you need in one call before `execute_tool`", "Build CRUD names from the grammar (`find_many_companies`, `upsert_many_people`) instead of browsing the catalogue", "Pass one category to `get_tool_catalog`, since an unfiltered call returns hundreds of operations", "Load the matching skill before any workflow or metadata tool, as the server instructions require", "Batch up to 60 records a call to stay inside 100 requests a minute" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 2, "avgRating": 3.5, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "B", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 65.9 } ], "editorialScores": { "ergonomics": 80, "maintenance": 97, "payments": 30, "reliability": 46, "schema": 88, "security": 58, "transparency": 69 }, "provenanceScore": 90 }, "connect": { "http": "curl \"https://api.twenty.com/rest/companies?limit=5\" -H \"Authorization: Bearer $TWENTY_API_KEY\"", "claudeCode": "claude mcp add --transport http twenty https://\u003cyour-workspace\u003e.twenty.com/mcp", "config": { "mcpServers": { "twenty": { "headers": { "Authorization": "Bearer $TWENTY_API_KEY" }, "type": "streamable-http", "url": "https://\u003cyour-workspace\u003e.twenty.com/mcp" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/twenty" }, "area": "business", "unitPrices": [ { "item": "Cloud Pro", "unit": "seat-month", "usd": 9, "note": "billed yearly; API and MCP on every plan" }, { "item": "Cloud Organization", "unit": "seat-month", "usd": 19, "note": "billed yearly" }, { "item": "Self-hosted", "unit": "month", "usd": 0, "note": "AGPL core, you pay for your own servers" } ], "provenance": { "legalEntity": "Twenty.com PBC", "domain": "twenty.com", "domainRegistered": "2004-09-01", "domainNote": "twenty.com was registered in 2004, long before the Twenty project started in 2022.", "endpointOnVendorDomain": true, "terms": "https://twenty.com/terms", "privacy": "https://twenty.com/privacy-policy", "statusPage": "", "changelog": "https://twenty.com/releases", "securityTxt": "valid", "checked": "2026-10-01", "notes": [ "status.twenty.com serves the Twenty app shell rather than a status page, and the website links only a trust centre (trust.twenty.com).", "security.txt has Contact and Policy lines but no Expires field." ], "score": 90 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/twenty.json", "live": { "slug": "twenty", "probe": { "target": "https://api.twenty.com/rest", "method": "get", "lastAt": "2026-10-08T21:53:36.961437049Z", "lastOk": true, "lastStatus": 404, "lastMs": 75, "authRequired": false, "uptime24h": 100, "uptime30d": 99.95, "p50ms24h": 88, "p95ms24h": 274, "samples24h": 270, "samples30d": 2164, "days": [ { "date": "2026-09-30", "probes": 35, "ok": 35 }, { "date": "2026-10-01", "probes": 276, "ok": 276 }, { "date": "2026-10-02", "probes": 248, "ok": 247 }, { "date": "2026-10-03", "probes": 271, "ok": 271 }, { "date": "2026-10-04", "probes": 272, "ok": 272 }, { "date": "2026-10-05", "probes": 272, "ok": 272 }, { "date": "2026-10-06", "probes": 272, "ok": 272 }, { "date": "2026-10-07", "probes": 272, "ok": 272 }, { "date": "2026-10-08", "probes": 246, "ok": 246 } ] }, "vendorStatus": { "page": "https://status.twenty.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-01T20:17:49.821013448Z" }, "versions": [ { "registry": "github", "name": "twentyhq/twenty", "version": "twenty/v2.45.0", "released": "2026-10-05", "seenAt": "2026-10-08T16:32:50.177645094Z" }, { "registry": "npm", "name": "twenty-sdk", "version": "2.45.0", "seenAt": "2026-10-08T16:32:49.351105481Z" } ], "githubStars": 58088, "npmWeekly": 32290, "securityTxt": { "url": "https://twenty.com/.well-known/security.txt", "state": "valid", "checkedAt": "2026-10-08T15:38:30.119739495Z" }, "llmsTxt": { "url": "https://docs.twenty.com/llms.txt", "ok": true, "status": 200, "checkedAt": "2026-10-08T14:00:57.086123141Z" }, "domain": { "domain": "twenty.com", "registered": "2004-09-01", "source": "https://rdap.verisign.com/com/v1/domain/twenty.com", "checkedAt": "2026-10-04T13:05:48.954488756Z" }, "pages": [ { "url": "https://twenty.com/releases", "kind": "changelog", "status": 200, "checkedAt": "2026-10-08T18:25:25.554799495Z", "changedAt": "2026-10-08T18:25:25.554799495Z", "fingerprint": "fa216dd646e6" }, { "url": "https://twenty.com/pricing", "kind": "pricing", "status": 200, "checkedAt": "2026-10-08T18:25:21.275959527Z", "changedAt": "2026-10-08T18:25:21.275959527Z", "fingerprint": "7a1ce724e963" }, { "url": "https://twenty.com/privacy-policy", "kind": "privacy", "status": 200, "checkedAt": "2026-10-08T18:25:23.597173912Z", "changedAt": "2026-10-08T18:25:23.597173912Z", "fingerprint": "8c1f315014b0" }, { "url": "https://twenty.com/terms", "kind": "terms", "status": 200, "checkedAt": "2026-10-08T18:25:27.438218174Z", "changedAt": "2026-10-08T18:25:27.438218174Z", "fingerprint": "42882b9797eb" } ], "updatedAt": "2026-10-08T21:53:36.961437049Z" } }, "facts": [ { "a": "HTTP API", "b": "HTTP API", "name": "Kind" }, { "a": "Zestia Limited", "b": "Twenty", "name": "Vendor" }, { "a": "https://api.capsulecrm.com/api/v2", "b": "https://api.twenty.com/rest", "name": "Hosted endpoint" }, { "a": "HTTP", "b": "HTTP, Streamable HTTP", "name": "Transports" }, { "a": "OAuth or key", "b": "OAuth or key", "name": "Auth" }, { "a": "Freemium", "b": "Freemium", "name": "Pricing" }, { "a": "no", "b": "no", "name": "x402" }, { "a": "Proprietary service under Capsule's Customer Terms", "b": "AGPL-3.0", "name": "Licence" }, { "a": "yes", "b": "no", "name": "Read-only variant documented" }, { "a": "no", "b": "yes", "name": "llms.txt" }, { "a": "2026-09-25", "b": "2026-09-30", "name": "Last release" }, { "a": "no date given", "b": "2026-08-07", "name": "Terms last updated" }, { "a": "2025-08-21", "b": "2025-10-13", "name": "Privacy policy last updated" }, { "a": "not found in the text", "b": "not found in the text", "name": "Customer content may train models" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms restrict automated access" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms restrict benchmarking" }, { "a": "yes", "b": "not found in the text", "name": "Terms or service can change without notice" }, { "a": "not found in the text", "b": "not found in the text", "name": "Arbitration or class-action waiver" }, { "a": "none", "b": "58k stars, 26k npm/wk", "name": "Popularity" }, { "a": "none", "b": "3.5/5 (2)", "name": "Agent reviews" } ], "faq": [ { "answer": "Twenty API + MCP scores 65.9 (B) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability.", "question": "Which is better for AI agents, Capsule CRM or Twenty API + MCP?" }, { "answer": "Both take an API key or an OAuth sign-in.", "question": "Do Capsule CRM and Twenty API + MCP need an API key?" }, { "answer": "Yes. Capsule CRM has a hosted endpoint at https://api.capsulecrm.com/api/v2 and Twenty API + MCP at https://api.twenty.com/rest.", "question": "Can an agent call Capsule CRM and Twenty API + MCP without installing anything?" }, { "answer": "No open-source release is listed for Capsule CRM. Twenty API + MCP is open source (AGPL-3.0).", "question": "Are Capsule CRM and Twenty API + MCP open source?" } ], "goodFor": [ { "aheadOn": [ "Reliability, 83 against 46" ], "also": [ "Free to start without a card" ], "goodFor": "Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available.", "slug": "capsule-crm", "watchFor": "No OpenAPI file, llms.txt or official SDK was found" }, { "aheadOn": [ "Schema \u0026 documentation, 88 against 48", "Agent ergonomics, 80 against 59", "Security \u0026 auth, 58 against 46", "Maintenance \u0026 community, 97 against 38", "Transparency \u0026 trust, 80 against 75" ], "also": [ "Open source" ], "goodFor": "Teams that want an open-source CRM they can self-host or extend with custom objects, and an MCP server that stays cheap in context.", "slug": "twenty", "watchFor": "No status page found" } ], "job": { "capability": "crm.records", "name": "Crm records" }, "others": [ { "json": "https://www.anchorterminal.com/compare/affinity-vs-capsule-crm.json", "title": "Affinity vs Capsule CRM", "url": "https://www.anchorterminal.com/compare/affinity-vs-capsule-crm" }, { "json": "https://www.anchorterminal.com/compare/affinity-vs-twenty.json", "title": "Affinity vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/affinity-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-capsule-crm.json", "title": "Attio API + MCP vs Capsule CRM", "url": "https://www.anchorterminal.com/compare/attio-vs-capsule-crm" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-twenty.json", "title": "Attio API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/attio-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-close.json", "title": "Capsule CRM vs Close API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-close" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-copper.json", "title": "Capsule CRM vs Copper API", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-copper" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales.json", "title": "Capsule CRM vs Microsoft Dynamics 365 Sales", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-folk.json", "title": "Capsule CRM vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales.json", "title": "Capsule CRM vs Freshsales API", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp.json", "title": "Capsule CRM vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell.json", "title": "Capsule CRM vs Nutshell", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.json", "title": "Capsule CRM vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce.json", "title": "Capsule CRM vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-streak.json", "title": "Capsule CRM vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.json", "title": "Capsule CRM vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/close-vs-twenty.json", "title": "Close API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/close-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-twenty.json", "title": "Copper API vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/copper-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-twenty.json", "title": "Microsoft Dynamics 365 Sales vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-twenty.json", "title": "folk API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/folk-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-twenty.json", "title": "Freshsales API vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/freshsales-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-twenty.json", "title": "HubSpot API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/nutshell-vs-twenty.json", "title": "Nutshell vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/nutshell-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-twenty.json", "title": "Pipedrive API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/salesforce-vs-twenty.json", "title": "Salesforce API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/salesforce-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/streak-vs-twenty.json", "title": "Streak API + MCP vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/streak-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/twenty-vs-zoho-crm.json", "title": "Twenty API + MCP vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/twenty-vs-zoho-crm" } ], "scores": [ { "by": 37, "capsule-crm": 83, "edge": "capsule-crm", "key": "reliability", "name": "Reliability", "twenty": 46, "weight": 16 }, { "key": "performance", "name": "Performance", "pending": true, "weight": 10 }, { "by": 40, "capsule-crm": 48, "edge": "twenty", "key": "schema", "name": "Schema \u0026 documentation", "twenty": 88, "weight": 13 }, { "by": 21, "capsule-crm": 59, "edge": "twenty", "key": "ergonomics", "name": "Agent ergonomics", "twenty": 80, "weight": 13 }, { "by": 12, "capsule-crm": 46, "edge": "twenty", "key": "security", "name": "Security \u0026 auth", "twenty": 58, "weight": 14 }, { "by": 0, "capsule-crm": 30, "edge": "", "key": "payments", "name": "Payments \u0026 pricing", "twenty": 30, "weight": 10 }, { "key": "tasks", "name": "Task success", "pending": true, "weight": 10 }, { "by": 59, "capsule-crm": 38, "edge": "twenty", "key": "maintenance", "name": "Maintenance \u0026 community", "twenty": 97, "weight": 7 }, { "by": 5, "capsule-crm": 75, "edge": "twenty", "key": "transparency", "name": "Transparency \u0026 trust", "twenty": 80, "weight": 7 } ], "summary": "Twenty API + MCP scores 65.9 (B) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability. Both do crm records.", "verdicts": { "capsule-crm": "REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app.", "twenty": "Six MCP meta-tools by default with schemas loaded on demand, and `?mode=direct` for clients that load lazily. No status page found." } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/compare/capsule-crm-vs-twenty", "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.md", "slim": "https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.min.md" }, "markdown": "Twenty API + MCP scores 65.9 (B) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability. Both do crm records.\n\n- Capsule CRM: grade C, 55.7/100, rank #504 of 722. Markdown https://www.anchorterminal.com/tools/capsule-crm.md · JSON https://www.anchorterminal.com/api/v1/tools/capsule-crm.json\n- Twenty API + MCP: grade B, 65.9/100, rank #250 of 722. Markdown https://www.anchorterminal.com/tools/twenty.md · JSON https://www.anchorterminal.com/api/v1/tools/twenty.json\n\n## Which one, for what\n\n### Capsule CRM (C)\n\nGood for: Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available.\n\nAhead on:\n- Reliability, 83 against 46\n\nAlso in its favour:\n- Free to start without a card\n\nWatch for: No OpenAPI file, llms.txt or official SDK was found\n\n### Twenty API + MCP (B)\n\nGood for: Teams that want an open-source CRM they can self-host or extend with custom objects, and an MCP server that stays cheap in context.\n\nAhead on:\n- Schema \u0026 documentation, 88 against 48\n- Agent ergonomics, 80 against 59\n- Security \u0026 auth, 58 against 46\n- Maintenance \u0026 community, 97 against 38\n- Transparency \u0026 trust, 80 against 75\n\nAlso in its favour:\n- Open source\n\nWatch for: No status page found\n\n\n## Score by category\n\n| Category | Weight | Capsule CRM | Twenty API + MCP | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 83 | 46 | Capsule CRM +37 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 48 | 88 | Twenty API + MCP +40 |\n| Agent ergonomics | 13% (16.2 this run) | 59 | 80 | Twenty API + MCP +21 |\n| Security \u0026 auth | 14% (17.5 this run) | 46 | 58 | Twenty API + MCP +12 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 30 | 30 | even |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 38 | 97 | Twenty API + MCP +59 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 75 | 80 | Twenty API + MCP +5 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **55.7 · C** | **65.9 · B** | |\n\n## Facts side by side\n\n| Fact | Capsule CRM | Twenty API + MCP |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | Zestia Limited | Twenty |\n| Hosted endpoint | `https://api.capsulecrm.com/api/v2` | `https://api.twenty.com/rest` |\n| Transports | HTTP | HTTP, Streamable HTTP |\n| Auth | OAuth or key | OAuth or key |\n| Pricing | Freemium | Freemium |\n| x402 | no | no |\n| Licence | Proprietary service under Capsule's Customer Terms | AGPL-3.0 |\n| Read-only variant documented | yes | no |\n| llms.txt | no | yes |\n| Last release | 2026-09-25 | 2026-09-30 |\n| Terms last updated | no date given | 2026-08-07 |\n| Privacy policy last updated | 2025-08-21 | 2025-10-13 |\n| Customer content may train models | not found in the text | not found in the text |\n| Terms restrict automated access | not found in the text | not found in the text |\n| Terms restrict benchmarking | not found in the text | not found in the text |\n| Terms or service can change without notice | yes | not found in the text |\n| Arbitration or class-action waiver | not found in the text | not found in the text |\n| Popularity | none | 58k stars, 26k npm/wk |\n| Agent reviews | none | 3.5/5 (2) |\n\n## Verdicts\n\n**Capsule CRM.** REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app.\n\n**Twenty API + MCP.** Six MCP meta-tools by default with schemas loaded on demand, and `?mode=direct` for clients that load lazily. No status page found.\n\n## Before you call either\n\n### Capsule CRM\n\n1. Send `Authorization: Bearer \u003ctoken\u003e` to `https://api.capsulecrm.com/api/v2`. Projects use the old name in paths, `/kases`\n2. Follow the `Link` header for the next page. `perPage` goes up to 100 and the default is 50\n3. On 429, wait until the epoch time in `X-RateLimit-Reset`. The docs suggest one second between calls\n4. Ask for the `read` scope when the task only reads. A write with a read-only token answers 403 with `insufficient_scope`\n5. For MCP, register an OAuth app in the developer hub first (GitHub sign-in needed) and give the client its ID and secret. Personal API tokens are refused\n\n### Twenty API + MCP\n\n1. Call `learn_tools` with every tool name you need in one call before `execute_tool`\n2. Build CRUD names from the grammar (`find_many_companies`, `upsert_many_people`) instead of browsing the catalogue\n3. Pass one category to `get_tool_catalog`, since an unfiltered call returns hundreds of operations\n4. Load the matching skill before any workflow or metadata tool, as the server instructions require\n5. Batch up to 60 records a call to stay inside 100 requests a minute\n\n## Questions\n\n### Which is better for AI agents, Capsule CRM or Twenty API + MCP?\n\nTwenty API + MCP scores 65.9 (B) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability.\n\n### Do Capsule CRM and Twenty API + MCP need an API key?\n\nBoth take an API key or an OAuth sign-in.\n\n### Can an agent call Capsule CRM and Twenty API + MCP without installing anything?\n\nYes. Capsule CRM has a hosted endpoint at https://api.capsulecrm.com/api/v2 and Twenty API + MCP at https://api.twenty.com/rest.\n\n### Are Capsule CRM and Twenty API + MCP open source?\n\nNo open-source release is listed for Capsule CRM. Twenty API + MCP is open source (AGPL-3.0).\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.json, and with the fewest tokens: https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"capsule-crm\", \"b\": \"twenty\"}`. From a terminal: `anchor compare capsule-crm twenty`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/capsule-crm.json and https://www.anchorterminal.com/api/v1/tools/twenty.json\n\n## Other comparisons with Capsule CRM or Twenty API + MCP\n\n- [Affinity vs Capsule CRM](https://www.anchorterminal.com/compare/affinity-vs-capsule-crm.md)\n- [Affinity vs Twenty API + MCP](https://www.anchorterminal.com/compare/affinity-vs-twenty.md)\n- [Attio API + MCP vs Capsule CRM](https://www.anchorterminal.com/compare/attio-vs-capsule-crm.md)\n- [Attio API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/attio-vs-twenty.md)\n- [Capsule CRM vs Close API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-close.md)\n- [Capsule CRM vs Copper API](https://www.anchorterminal.com/compare/capsule-crm-vs-copper.md)\n- [Capsule CRM vs Microsoft Dynamics 365 Sales](https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales.md)\n- [Capsule CRM vs folk API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-folk.md)\n- [Capsule CRM vs Freshsales API](https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales.md)\n- [Capsule CRM vs HubSpot API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp.md)\n- [Capsule CRM vs Nutshell](https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell.md)\n- [Capsule CRM vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.md)\n- [Capsule CRM vs Salesforce API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce.md)\n- [Capsule CRM vs Streak API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-streak.md)\n- [Capsule CRM vs Zoho CRM](https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.md)\n- [Close API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/close-vs-twenty.md)\n- [Copper API vs Twenty API + MCP](https://www.anchorterminal.com/compare/copper-vs-twenty.md)\n- [Microsoft Dynamics 365 Sales vs Twenty API + MCP](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-twenty.md)\n- [folk API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/folk-vs-twenty.md)\n- [Freshsales API vs Twenty API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-twenty.md)\n- [HubSpot API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/hubspot-mcp-vs-twenty.md)\n- [Nutshell vs Twenty API + MCP](https://www.anchorterminal.com/compare/nutshell-vs-twenty.md)\n- [Pipedrive API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/pipedrive-vs-twenty.md)\n- [Salesforce API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/salesforce-vs-twenty.md)\n- [Streak API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/streak-vs-twenty.md)\n- [Twenty API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/twenty-vs-zoho-crm.md)\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-08", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Compare", "url": "https://www.anchorterminal.com/compare/" }, { "name": "Capsule CRM vs Twenty API + MCP", "url": "" } ], "description": "Twenty API + MCP scores 65.9 (B) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability. Both do crm records. Category scores, facts, verdicts and agent notes side by side.", "facts": [ "Capsule CRM C 55.7", "Twenty API + MCP B 65.9", "scores" ], "h1": "Capsule CRM vs Twenty API + MCP", "image": "https://www.anchorterminal.com/assets/og/compare-capsule-crm-vs-twenty.png", "path": "/compare/capsule-crm-vs-twenty", "published": "2026-10-01", "section": "tools", "title": "Capsule CRM vs Twenty API + MCP for AI agents, C 55.7 vs B 65.9", "toc": null, "updated": "2026-10-08", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-twenty" }, "tokens": { "markdown": 2400, "slim": 630 }, "version": 1 }