{ "data": { "a": { "slug": "capsule-crm", "name": "Capsule CRM", "vendor": "Zestia Limited", "vendorUrl": "https://capsulecrm.com", "kind": "http-api", "category": "crm", "summary": "Capsule is a hosted CRM for small businesses from Zestia Limited in Manchester. Agents reach contacts, opportunities, projects, tasks and notes through REST API v2, or through a hosted MCP server on the Growth plan and above.", "url": "https://www.anchorterminal.com/tools/capsule-crm", "markdownUrl": "https://www.anchorterminal.com/tools/capsule-crm.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/capsule-crm.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/capsule-crm.json", "license": "Proprietary service under Capsule's Customer Terms", "transports": [ "http" ], "remoteUrl": "https://api.capsulecrm.com/api/v2", "packages": [], "auth": "mixed", "authNotes": "Every call takes a bearer token in the `Authorization` header. A user can create a personal token under My Preferences, API Authentication Tokens, with no review. Apps for other people use OAuth 2 (authorisation code grant) with the scopes `read`, `read write` or `read write user_preference`, refresh tokens and a revocation endpoint. Registering an OAuth app is self-serve in the developer hub and needs a GitHub sign-in. The MCP server accepts only OAuth with a pre-registered client ID and secret, and acts with the connecting user's own access.", "pricing": "freemium", "pricingNotes": "Free plan for up to two users and 250 contacts, and a 14-day trial of paid plans with no card, so an agent's owner can start without a contract. Paid plans are per user per month (Starter, Growth, Advanced, Ultimate). The pricing page draws its numbers by script and we could not read them. Capsule's comparison pages give Starter as $18 a month and the range as $0 to $72 (https://capsulecrm.com/crm-comparisons/copper/). The API has no separate charge in the reviewed pages. The MCP server needs Growth or above. Whether the Free plan includes API access was not found (checked 2026-10-08).", "priceSummary": "$18 / seat-mo", "where": "hosted", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the developer docs, the pricing page or the terms (checked 2026-10-08).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-10-08" }, "docsUrl": "https://developer.capsulecrm.com", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks" ], "tags": [ "hosted", "closed-source", "mcp", "oauth", "webhooks", "free-tier", "no-card", "status-page" ], "lastRelease": "2026-09-25", "graded": true, "anchor": { "graded": true, "score": 55.7, "grade": "C", "agentReady": false, "rank": 585, "ranked": true, "rankOf": 842, "categoryRank": 11, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 59, "maintenance": 38, "payments": 30, "reliability": 83, "schema": 48, "security": 46, "transparency": 75 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-08" }, "negative": 0, "verdict": "REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app.", "bestFor": "Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available.", "strengths": [ "132 documented operations across 25 resources, with request and response examples and typed parameter tables", "OAuth 2 with `read` and `write` scopes, refresh tokens, a revocation endpoint and S256 PKCE in the server metadata", "4,000 requests an hour per user, with `X-RateLimit-*` headers on every successful response", "No incident on status.capsulecrm.com between 10 July and 8 October 2026", "Free plan for two users and 250 contacts, and a 14-day trial of paid plans with no card" ], "weaknesses": [ "No OpenAPI file, llms.txt or official SDK was found", "The MCP server needs the Growth plan or above, and clients that only support dynamic client registration can't connect", "Capsule's own pages disagree on what the MCP tools can write, and the tool reference lists only custom-field updates", "No idempotency keys, and no Retry-After header on 429", "The pricing page draws its numbers by script. Only the Starter price and the top of the range were readable" ], "agentNotes": [ "Send `Authorization: Bearer \u003ctoken\u003e` to `https://api.capsulecrm.com/api/v2`. Projects use the old name in paths, `/kases`", "Follow the `Link` header for the next page. `perPage` goes up to 100 and the default is 50", "On 429, wait until the epoch time in `X-RateLimit-Reset`. The docs suggest one second between calls", "Ask for the `read` scope when the task only reads. A write with a read-only token answers 403 with `insufficient_scope`", "For MCP, register an OAuth app in the developer hub first (GitHub sign-in needed) and give the client its ID and secret. Personal API tokens are refused" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "C", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 55.7 } ], "editorialScores": { "ergonomics": 59, "maintenance": 38, "payments": 30, "reliability": 83, "schema": 48, "security": 46, "transparency": 64 }, "provenanceScore": 86 }, "connect": { "http": "curl -H \"Authorization: Bearer $CAPSULE_TOKEN\" -H \"Accept: application/json\" https://api.capsulecrm.com/api/v2/parties" }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/capsule-crm" }, "area": "business", "unitPrices": [ { "item": "Starter", "unit": "seat-month", "usd": 18, "note": "per Capsule's comparison page, billing period not stated there. Growth and Advanced prices were not readable" }, { "item": "Ultimate", "unit": "seat-month", "usd": 72, "note": "top of the $0 to $72 range on Capsule's comparison page ($432 for six users)" } ], "provenance": { "legalEntity": "Zestia Limited", "domain": "capsulecrm.com", "domainRegistered": "2010-01-11", "endpointOnVendorDomain": true, "terms": "https://capsulecrm.com/terms/", "privacy": "https://capsulecrm.com/privacy/", "statusPage": "https://status.capsulecrm.com", "changelog": "https://developer.capsulecrm.com/v2/overview/announcements-and-changes", "securityTxt": "none", "checked": "2026-10-08", "notes": [ "The Customer Terms name Zestia Limited, registered in England with number 06418281, 20 Dale St, Manchester, M1 1EZ, and are governed by the laws of England and Wales. They cover the service and the API. No date was found on the page.", "The privacy policy was last updated on 21 August 2025. It names Zestia Limited as controller and says Capsulecrm Inc. is certified under the EU-U.S. Data Privacy Framework.", "AI Terms at https://capsulecrm.com/ai-terms/ form part of the agreement and cover the MCP server. A Data Processing Agreement is at https://capsulecrm.com/dpa/.", "The API answers at api.capsulecrm.com and the MCP server at mcp-server.capsulecrm.com.", "capsulecrm.com/.well-known/security.txt and /security.txt return 404. The security page gives support+sensitive@capsulecrm.com for reports.", "RDAP for capsulecrm.com gives a registration date of 2010-01-11." ], "score": 86 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/capsule-crm.json", "live": { "slug": "capsule-crm", "probe": { "target": "https://api.capsulecrm.com/api/v2", "method": "get", "lastAt": "2026-10-09T10:42:39.244368603Z", "lastOk": true, "lastStatus": 200, "lastMs": 423, "authRequired": false, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 427, "p95ms24h": 453, "samples24h": 164, "samples30d": 164, "days": [ { "date": "2026-10-08", "probes": 50, "ok": 50 }, { "date": "2026-10-09", "probes": 114, "ok": 114 } ] }, "vendorStatus": { "page": "https://status.capsulecrm.com", "indicator": "none", "summary": "All Systems Operational", "checkedAt": "2026-10-09T10:41:27.647125208Z" }, "updatedAt": "2026-10-09T10:42:39.244368603Z" } }, "answer": "Capsule CRM scores 55.7 (C) on agent readiness against Salesflare's 48.5 (D), and leads in 5 of 7 scored categories. Salesflare leads on schema \u0026 documentation.", "b": { "slug": "salesflare", "name": "Salesflare", "vendor": "Salesflare BVBA", "vendorUrl": "https://salesflare.com", "kind": "http-api", "category": "crm", "summary": "Salesflare is a sales CRM for small B2B teams that fills in contacts, companies and activity from email and calendars. Agents reach it through a REST API at `api.salesflare.com` and a hosted MCP server with OAuth.", "url": "https://www.anchorterminal.com/tools/salesflare", "markdownUrl": "https://www.anchorterminal.com/tools/salesflare.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/salesflare.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/salesflare.json", "license": "Proprietary service under Salesflare's Terms of Service", "transports": [ "http" ], "remoteUrl": "https://api.salesflare.com", "packages": [], "auth": "mixed", "authNotes": "The REST API takes an API key as `Authorization: Bearer \u003ckey\u003e`. A user creates keys in Settings, API keys, including on a trial account. No scopes, expiry or read-only key type are documented. The MCP server at `https://mcp.salesflare.com/mcp` uses OAuth authorisation code with PKCE (S256) and dynamic client registration at `api.salesflare.com/oidc/register`, with `openid` and `offline_access` as the only scopes. Access is self-serve.", "pricing": "paid", "pricingNotes": "No free plan. A 30-day trial needs no card and allows API keys. Three plans a user a month, Growth $29, Pro $49 and Enterprise $99 billed annually, or $39, $64 and $124 billed monthly, with a five-user minimum on Enterprise. API and MCP access carry no separate charge, and no API tier was found on the pricing page (https://salesflare.com/pricing, checked 2026-10-09).", "priceSummary": "$29 / seat-mo", "where": "hosted", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the API docs, the OpenAPI file, the MCP OAuth metadata or the pricing page (checked 2026-10-09).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-10-09" }, "docsUrl": "https://api.salesflare.com/docs", "llmsTxt": "https://salesflare.com/llms.txt", "openapi": "https://api.salesflare.com/openapi.json", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search" ], "tags": [ "hosted", "closed-source", "openapi", "llms-txt", "mcp", "oauth", "api-key", "no-card", "status-page", "eu-hosted" ], "lastRelease": "2026-10-08", "graded": true, "anchor": { "graded": true, "score": 48.5, "grade": "D", "agentReady": false, "rank": 721, "ranked": true, "rankOf": 842, "categoryRank": 13, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 49, "maintenance": 25, "payments": 30, "reliability": 63, "schema": 57, "security": 44, "transparency": 58 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-09" }, "negative": 0, "verdict": "The REST API has a public Swagger 2.0 file covering 71 operations, with typed filters on every list call and a 30-day trial that needs no card. No rate limit numbers, API changelog, SDK or audit log were found in the reviewed documentation, and API keys carry no documented scopes.", "bestFor": "Small B2B sales teams on Salesflare who want an agent to read and update accounts, contacts, opportunities and tasks through REST or the hosted MCP server.", "strengths": [ "Public Swagger 2.0 file at `api.salesflare.com/openapi.json` with 71 operations across accounts, contacts, opportunities, tasks, pipelines, notes, meetings, calls, tags and workflows", "List calls take `limit`, `offset`, `search`, `order_by`, typed field filters and a `q` rule builder with 33 operators", "Hosted MCP server at `https://mcp.salesflare.com/mcp` with OAuth authorisation code, PKCE (S256) and dynamic client registration", "30-day trial with no card, and an API key can be created on a trial account per the disclosure programme page", "No incident on status.salesflare.com in the 90 days to 9 October 2026. The last notice is dated 17 June 2026" ], "weaknesses": [ "No rate limit numbers found. The API introduction lists 429 among its status codes with no limit, Retry-After or backoff guidance", "47 of 71 operations document only a `default` response typed as a string, and the file has no examples or error schema", "API keys have no documented scopes, read-only type or expiry, and the OAuth metadata lists only `openid` and `offline_access`", "No API changelog, version history, deprecation dates or official SDK found", "The privacy policy is hosted by Iubenda on a path its robots.txt disallows, so we could not read it, and the DPA is supplied on request" ], "agentNotes": [ "Send `Authorization: Bearer \u003cAPI key\u003e` to `https://api.salesflare.com`. A person creates the key in Settings, API keys", "Set `limit` on every list call. The default is 10 on `/accounts` and 20 on `/contacts` and `/tasks`, and no maximum is documented", "Pass `update_if_exists=true` when creating an account, or `force=false` when creating a contact, so a retried call does not duplicate a record", "Write custom fields as `custom__fieldname`, and add `\"_dirty\": \"true\"` to each object in an array sent with PUT, per the help centre", "Expect a JSON body with `statusCode`, `error` and `message` on failure, and back off on 429 because no limit is published" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "D", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 48.5 } ], "editorialScores": { "ergonomics": 49, "maintenance": 25, "payments": 30, "reliability": 63, "schema": 57, "security": 44, "transparency": 40 }, "provenanceScore": 75 }, "connect": { "http": "curl https://api.salesflare.com/me \\\n --header \"Authorization: Bearer $SALESFLARE_API_KEY\"" }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/salesflare" }, "area": "business", "unitPrices": [ { "item": "Growth (API and MCP included)", "unit": "seat-month", "usd": 29, "note": "billed annually; $39 billed monthly" }, { "item": "Pro (first plan with user permissions)", "unit": "seat-month", "usd": 49, "note": "billed annually; $64 billed monthly" }, { "item": "Enterprise (five-user minimum)", "unit": "seat-month", "usd": 99, "note": "billed annually; $124 billed monthly" } ], "provenance": { "legalEntity": "Salesflare BVBA", "domain": "salesflare.com", "domainRegistered": "2014-05-17", "endpointOnVendorDomain": true, "terms": "https://salesflare.com/terms", "privacy": "https://www.iubenda.com/privacy-policy/81768705", "statusPage": "https://status.salesflare.com", "changelog": "", "securityTxt": "none", "checked": "2026-10-09", "notes": [ "The Terms of Service name the provider as Salesflare BVBA, Rijnkaai 37 box 4, 2000 Antwerp, Belgium, and are governed by Belgian law with the courts of Antwerp. The page carries no date.", "salesflare.com/privacy holds only a link to the policy on Iubenda. That host's robots.txt disallows `/privacy-policy/`, so we did not read it and a reader that keeps to robots.txt cannot either.", "The REST API answers at api.salesflare.com and the MCP server at mcp.salesflare.com, with OAuth at api.salesflare.com/oidc.", "salesflare.com/.well-known/security.txt returns 404. The disclosure programme at salesflare.com/vdp asks for reports at security@salesflare.com.", "No API changelog or product update log was found. The blog's announcements archive holds one post, from 2016.", "The DPA is requested through a form, with a sample PDF dated 2018 linked from the help centre, which we did not read.", "RDAP for salesflare.com gives a registration date of 2014-05-17." ], "score": 75 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/salesflare.json", "live": { "slug": "salesflare", "probe": { "target": "https://api.salesflare.com", "method": "get", "lastAt": "2026-10-09T10:42:55.330269401Z", "lastOk": true, "lastStatus": 404, "lastMs": 71, "authRequired": false, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 49, "p95ms24h": 95, "samples24h": 33, "samples30d": 33, "days": [ { "date": "2026-10-09", "probes": 33, "ok": 33 } ] }, "vendorStatus": { "page": "https://status.salesflare.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-09T07:58:30.317497091Z" }, "updatedAt": "2026-10-09T10:42:55.330269401Z" } }, "facts": [ { "a": "HTTP API", "b": "HTTP API", "name": "Kind" }, { "a": "Zestia Limited", "b": "Salesflare BVBA", "name": "Vendor" }, { "a": "https://api.capsulecrm.com/api/v2", "b": "https://api.salesflare.com", "name": "Hosted endpoint" }, { "a": "HTTP", "b": "HTTP", "name": "Transports" }, { "a": "OAuth or key", "b": "OAuth or key", "name": "Auth" }, { "a": "Freemium", "b": "Paid", "name": "Pricing" }, { "a": "no", "b": "no", "name": "x402" }, { "a": "Proprietary service under Capsule's Customer Terms", "b": "Proprietary service under Salesflare's Terms of Service", "name": "Licence" }, { "a": "yes", "b": "no", "name": "Read-only variant documented" }, { "a": "no", "b": "yes", "name": "llms.txt" }, { "a": "2026-09-25", "b": "2026-10-08", "name": "Last release" }, { "a": "no date given", "b": "no date given", "name": "Terms last updated" }, { "a": "2025-08-21", "b": "couldn't be read", "name": "Privacy policy last updated" }, { "a": "not found in the text", "b": "not found in the text", "name": "Customer content may train models" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms restrict automated access" }, { "a": "not found in the text", "b": "not found in the text", "name": "Terms restrict benchmarking" }, { "a": "yes", "b": "not found in the text", "name": "Terms or service can change without notice" }, { "a": "not found in the text", "b": "not found in the text", "name": "Arbitration or class-action waiver" } ], "faq": [ { "answer": "Capsule CRM scores 55.7 (C) on agent readiness against Salesflare's 48.5 (D), and leads in 5 of 7 scored categories. Salesflare leads on schema \u0026 documentation.", "question": "Which is better for AI agents, Capsule CRM or Salesflare?" }, { "answer": "Both take an API key or an OAuth sign-in.", "question": "Do Capsule CRM and Salesflare need an API key?" }, { "answer": "Yes. Capsule CRM has a hosted endpoint at https://api.capsulecrm.com/api/v2 and Salesflare at https://api.salesflare.com.", "question": "Can an agent call Capsule CRM and Salesflare without installing anything?" } ], "goodFor": [ { "aheadOn": [ "Reliability, 83 against 63", "Agent ergonomics, 59 against 49", "Maintenance \u0026 community, 38 against 25", "Transparency \u0026 trust, 75 against 58" ], "also": null, "goodFor": "Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available.", "slug": "capsule-crm", "watchFor": "No OpenAPI file, llms.txt or official SDK was found" }, { "aheadOn": [ "Schema \u0026 documentation, 57 against 48" ], "also": null, "goodFor": "Small B2B sales teams on Salesflare who want an agent to read and update accounts, contacts, opportunities and tasks through REST or the hosted MCP server.", "slug": "salesflare", "watchFor": "No rate limit numbers found. The API introduction lists 429 among its status codes with no limit, Retry-After or backoff guidance" } ], "job": { "capability": "crm.records", "name": "Crm records" }, "others": [ { "json": "https://www.anchorterminal.com/compare/affinity-vs-capsule-crm.json", "title": "Affinity vs Capsule CRM", "url": "https://www.anchorterminal.com/compare/affinity-vs-capsule-crm" }, { "json": "https://www.anchorterminal.com/compare/affinity-vs-salesflare.json", "title": "Affinity vs Salesflare", "url": "https://www.anchorterminal.com/compare/affinity-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-capsule-crm.json", "title": "Attio API + MCP vs Capsule CRM", "url": "https://www.anchorterminal.com/compare/attio-vs-capsule-crm" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-salesflare.json", "title": "Attio API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/attio-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-close.json", "title": "Capsule CRM vs Close API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-close" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-copper.json", "title": "Capsule CRM vs Copper API", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-copper" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales.json", "title": "Capsule CRM vs Microsoft Dynamics 365 Sales", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-folk.json", "title": "Capsule CRM vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales.json", "title": "Capsule CRM vs Freshsales API", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp.json", "title": "Capsule CRM vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell.json", "title": "Capsule CRM vs Nutshell", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.json", "title": "Capsule CRM vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce.json", "title": "Capsule CRM vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-streak.json", "title": "Capsule CRM vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.json", "title": "Capsule CRM vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.json", "title": "Capsule CRM vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/close-vs-salesflare.json", "title": "Close API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/close-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-salesflare.json", "title": "Copper API vs Salesflare", "url": "https://www.anchorterminal.com/compare/copper-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesflare.json", "title": "Microsoft Dynamics 365 Sales vs Salesflare", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-salesflare.json", "title": "folk API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/folk-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-salesflare.json", "title": "Freshsales API vs Salesflare", "url": "https://www.anchorterminal.com/compare/freshsales-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesflare.json", "title": "HubSpot API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/nutshell-vs-salesflare.json", "title": "Nutshell vs Salesflare", "url": "https://www.anchorterminal.com/compare/nutshell-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/pipedrive-vs-salesflare.json", "title": "Pipedrive API + MCP vs Salesflare", "url": "https://www.anchorterminal.com/compare/pipedrive-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-salesforce.json", "title": "Salesflare vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/salesflare-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-streak.json", "title": "Salesflare vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/salesflare-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-twenty.json", "title": "Salesflare vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/salesflare-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/salesflare-vs-zoho-crm.json", "title": "Salesflare vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/salesflare-vs-zoho-crm" } ], "scores": [ { "by": 20, "capsule-crm": 83, "edge": "capsule-crm", "key": "reliability", "name": "Reliability", "salesflare": 63, "weight": 16 }, { "key": "performance", "name": "Performance", "pending": true, "weight": 10 }, { "by": 9, "capsule-crm": 48, "edge": "salesflare", "key": "schema", "name": "Schema \u0026 documentation", "salesflare": 57, "weight": 13 }, { "by": 10, "capsule-crm": 59, "edge": "capsule-crm", "key": "ergonomics", "name": "Agent ergonomics", "salesflare": 49, "weight": 13 }, { "by": 2, "capsule-crm": 46, "edge": "capsule-crm", "key": "security", "name": "Security \u0026 auth", "salesflare": 44, "weight": 14 }, { "by": 0, "capsule-crm": 30, "edge": "", "key": "payments", "name": "Payments \u0026 pricing", "salesflare": 30, "weight": 10 }, { "key": "tasks", "name": "Task success", "pending": true, "weight": 10 }, { "by": 13, "capsule-crm": 38, "edge": "capsule-crm", "key": "maintenance", "name": "Maintenance \u0026 community", "salesflare": 25, "weight": 7 }, { "by": 17, "capsule-crm": 75, "edge": "capsule-crm", "key": "transparency", "name": "Transparency \u0026 trust", "salesflare": 58, "weight": 7 } ], "summary": "Capsule CRM scores 55.7 (C) on agent readiness against Salesflare's 48.5 (D), and leads in 5 of 7 scored categories. Salesflare leads on schema \u0026 documentation. Both do crm records.", "verdicts": { "capsule-crm": "REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app.", "salesflare": "The REST API has a public Swagger 2.0 file covering 71 operations, with typed filters on every list call and a 30-day trial that needs no card. No rate limit numbers, API changelog, SDK or audit log were found in the reviewed documentation, and API keys carry no documented scopes." } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare", "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare.md", "slim": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare.min.md" }, "markdown": "Capsule CRM scores 55.7 (C) on agent readiness against Salesflare's 48.5 (D), and leads in 5 of 7 scored categories. Salesflare leads on schema \u0026 documentation. Both do crm records.\n\n- Capsule CRM: grade C, 55.7/100, rank #585 of 842. Markdown https://www.anchorterminal.com/tools/capsule-crm.md · JSON https://www.anchorterminal.com/api/v1/tools/capsule-crm.json\n- Salesflare: grade D, 48.5/100, rank #721 of 842. Markdown https://www.anchorterminal.com/tools/salesflare.md · JSON https://www.anchorterminal.com/api/v1/tools/salesflare.json\n\n## Which one, for what\n\n### Capsule CRM (C)\n\nGood for: Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available.\n\nAhead on:\n- Reliability, 83 against 63\n- Agent ergonomics, 59 against 49\n- Maintenance \u0026 community, 38 against 25\n- Transparency \u0026 trust, 75 against 58\n\nWatch for: No OpenAPI file, llms.txt or official SDK was found\n\n### Salesflare (D)\n\nGood for: Small B2B sales teams on Salesflare who want an agent to read and update accounts, contacts, opportunities and tasks through REST or the hosted MCP server.\n\nAhead on:\n- Schema \u0026 documentation, 57 against 48\n\nWatch for: No rate limit numbers found. The API introduction lists 429 among its status codes with no limit, Retry-After or backoff guidance\n\n\n## Score by category\n\n| Category | Weight | Capsule CRM | Salesflare | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 83 | 63 | Capsule CRM +20 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 48 | 57 | Salesflare +9 |\n| Agent ergonomics | 13% (16.2 this run) | 59 | 49 | Capsule CRM +10 |\n| Security \u0026 auth | 14% (17.5 this run) | 46 | 44 | Capsule CRM +2 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 30 | 30 | even |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 38 | 25 | Capsule CRM +13 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 75 | 58 | Capsule CRM +17 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **55.7 · C** | **48.5 · D** | |\n\n## Facts side by side\n\n| Fact | Capsule CRM | Salesflare |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | Zestia Limited | Salesflare BVBA |\n| Hosted endpoint | `https://api.capsulecrm.com/api/v2` | `https://api.salesflare.com` |\n| Transports | HTTP | HTTP |\n| Auth | OAuth or key | OAuth or key |\n| Pricing | Freemium | Paid |\n| x402 | no | no |\n| Licence | Proprietary service under Capsule's Customer Terms | Proprietary service under Salesflare's Terms of Service |\n| Read-only variant documented | yes | no |\n| llms.txt | no | yes |\n| Last release | 2026-09-25 | 2026-10-08 |\n| Terms last updated | no date given | no date given |\n| Privacy policy last updated | 2025-08-21 | couldn't be read |\n| Customer content may train models | not found in the text | not found in the text |\n| Terms restrict automated access | not found in the text | not found in the text |\n| Terms restrict benchmarking | not found in the text | not found in the text |\n| Terms or service can change without notice | yes | not found in the text |\n| Arbitration or class-action waiver | not found in the text | not found in the text |\n\n## Verdicts\n\n**Capsule CRM.** REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app.\n\n**Salesflare.** The REST API has a public Swagger 2.0 file covering 71 operations, with typed filters on every list call and a 30-day trial that needs no card. No rate limit numbers, API changelog, SDK or audit log were found in the reviewed documentation, and API keys carry no documented scopes.\n\n## Before you call either\n\n### Capsule CRM\n\n1. Send `Authorization: Bearer \u003ctoken\u003e` to `https://api.capsulecrm.com/api/v2`. Projects use the old name in paths, `/kases`\n2. Follow the `Link` header for the next page. `perPage` goes up to 100 and the default is 50\n3. On 429, wait until the epoch time in `X-RateLimit-Reset`. The docs suggest one second between calls\n4. Ask for the `read` scope when the task only reads. A write with a read-only token answers 403 with `insufficient_scope`\n5. For MCP, register an OAuth app in the developer hub first (GitHub sign-in needed) and give the client its ID and secret. Personal API tokens are refused\n\n### Salesflare\n\n1. Send `Authorization: Bearer \u003cAPI key\u003e` to `https://api.salesflare.com`. A person creates the key in Settings, API keys\n2. Set `limit` on every list call. The default is 10 on `/accounts` and 20 on `/contacts` and `/tasks`, and no maximum is documented\n3. Pass `update_if_exists=true` when creating an account, or `force=false` when creating a contact, so a retried call does not duplicate a record\n4. Write custom fields as `custom__fieldname`, and add `\"_dirty\": \"true\"` to each object in an array sent with PUT, per the help centre\n5. Expect a JSON body with `statusCode`, `error` and `message` on failure, and back off on 429 because no limit is published\n\n## Questions\n\n### Which is better for AI agents, Capsule CRM or Salesflare?\n\nCapsule CRM scores 55.7 (C) on agent readiness against Salesflare's 48.5 (D), and leads in 5 of 7 scored categories. Salesflare leads on schema \u0026 documentation.\n\n### Do Capsule CRM and Salesflare need an API key?\n\nBoth take an API key or an OAuth sign-in.\n\n### Can an agent call Capsule CRM and Salesflare without installing anything?\n\nYes. Capsule CRM has a hosted endpoint at https://api.capsulecrm.com/api/v2 and Salesflare at https://api.salesflare.com.\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare.json, and with the fewest tokens: https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"capsule-crm\", \"b\": \"salesflare\"}`. From a terminal: `anchor compare capsule-crm salesflare`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/capsule-crm.json and https://www.anchorterminal.com/api/v1/tools/salesflare.json\n\n## Other comparisons with Capsule CRM or Salesflare\n\n- [Affinity vs Capsule CRM](https://www.anchorterminal.com/compare/affinity-vs-capsule-crm.md)\n- [Affinity vs Salesflare](https://www.anchorterminal.com/compare/affinity-vs-salesflare.md)\n- [Attio API + MCP vs Capsule CRM](https://www.anchorterminal.com/compare/attio-vs-capsule-crm.md)\n- [Attio API + MCP vs Salesflare](https://www.anchorterminal.com/compare/attio-vs-salesflare.md)\n- [Capsule CRM vs Close API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-close.md)\n- [Capsule CRM vs Copper API](https://www.anchorterminal.com/compare/capsule-crm-vs-copper.md)\n- [Capsule CRM vs Microsoft Dynamics 365 Sales](https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales.md)\n- [Capsule CRM vs folk API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-folk.md)\n- [Capsule CRM vs Freshsales API](https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales.md)\n- [Capsule CRM vs HubSpot API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp.md)\n- [Capsule CRM vs Nutshell](https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell.md)\n- [Capsule CRM vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.md)\n- [Capsule CRM vs Salesforce API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce.md)\n- [Capsule CRM vs Streak API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-streak.md)\n- [Capsule CRM vs Twenty API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.md)\n- [Capsule CRM vs Zoho CRM](https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.md)\n- [Close API + MCP vs Salesflare](https://www.anchorterminal.com/compare/close-vs-salesflare.md)\n- [Copper API vs Salesflare](https://www.anchorterminal.com/compare/copper-vs-salesflare.md)\n- [Microsoft Dynamics 365 Sales vs Salesflare](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-salesflare.md)\n- [folk API + MCP vs Salesflare](https://www.anchorterminal.com/compare/folk-vs-salesflare.md)\n- [Freshsales API vs Salesflare](https://www.anchorterminal.com/compare/freshsales-vs-salesflare.md)\n- [HubSpot API + MCP vs Salesflare](https://www.anchorterminal.com/compare/hubspot-mcp-vs-salesflare.md)\n- [Nutshell vs Salesflare](https://www.anchorterminal.com/compare/nutshell-vs-salesflare.md)\n- [Pipedrive API + MCP vs Salesflare](https://www.anchorterminal.com/compare/pipedrive-vs-salesflare.md)\n- [Salesflare vs Salesforce API + MCP](https://www.anchorterminal.com/compare/salesflare-vs-salesforce.md)\n- [Salesflare vs Streak API + MCP](https://www.anchorterminal.com/compare/salesflare-vs-streak.md)\n- [Salesflare vs Twenty API + MCP](https://www.anchorterminal.com/compare/salesflare-vs-twenty.md)\n- [Salesflare vs Zoho CRM](https://www.anchorterminal.com/compare/salesflare-vs-zoho-crm.md)\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-09", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Compare", "url": "https://www.anchorterminal.com/compare/" }, { "name": "Capsule CRM vs Salesflare", "url": "" } ], "description": "Capsule CRM scores 55.7 (C) on agent readiness against Salesflare's 48.5 (D), and leads in 5 of 7 scored categories. Salesflare leads on schema \u0026 documentation. Both do crm records. Category scores, facts, verdicts and agent notes side by side.", "facts": [ "Capsule CRM C 55.7", "Salesflare D 48.5", "scores" ], "h1": "Capsule CRM vs Salesflare", "image": "https://www.anchorterminal.com/assets/og/compare-capsule-crm-vs-salesflare.png", "path": "/compare/capsule-crm-vs-salesflare", "published": "2026-10-01", "section": "tools", "title": "Capsule CRM vs Salesflare for AI agents, C 55.7 vs D 48.5", "toc": null, "updated": "2026-10-09", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesflare" }, "tokens": { "markdown": 2500, "slim": 580 }, "version": 1 }