{
  "data": {
    "a": {
      "slug": "capsule-crm",
      "name": "Capsule CRM",
      "vendor": "Zestia Limited",
      "vendorUrl": "https://capsulecrm.com",
      "kind": "http-api",
      "category": "crm",
      "summary": "Capsule is a hosted CRM for small businesses from Zestia Limited in Manchester. Agents reach contacts, opportunities, projects, tasks and notes through REST API v2, or through a hosted MCP server on the Growth plan and above.",
      "url": "https://www.anchorterminal.com/tools/capsule-crm",
      "markdownUrl": "https://www.anchorterminal.com/tools/capsule-crm.md",
      "slimMarkdownUrl": "https://www.anchorterminal.com/tools/capsule-crm.min.md",
      "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/capsule-crm.json",
      "license": "Proprietary service under Capsule's Customer Terms",
      "transports": [
        "http"
      ],
      "remoteUrl": "https://api.capsulecrm.com/api/v2",
      "packages": [],
      "auth": "mixed",
      "authNotes": "Every call takes a bearer token in the `Authorization` header. A user can create a personal token under My Preferences, API Authentication Tokens, with no review. Apps for other people use OAuth 2 (authorisation code grant) with the scopes `read`, `read write` or `read write user_preference`, refresh tokens and a revocation endpoint. Registering an OAuth app is self-serve in the developer hub and needs a GitHub sign-in. The MCP server accepts only OAuth with a pre-registered client ID and secret, and acts with the connecting user's own access.",
      "pricing": "freemium",
      "pricingNotes": "Free plan for up to two users and 250 contacts, and a 14-day trial of paid plans with no card, so an agent's owner can start without a contract. Paid plans are per user per month (Starter, Growth, Advanced, Ultimate). The pricing page draws its numbers by script and we could not read them. Capsule's comparison pages give Starter as $18 a month and the range as $0 to $72 (https://capsulecrm.com/crm-comparisons/copper/). The API has no separate charge in the reviewed pages. The MCP server needs Growth or above. Whether the Free plan includes API access was not found (checked 2026-10-08).",
      "priceSummary": "$18 / seat-mo",
      "where": "hosted",
      "x402": {
        "level": "no",
        "evidence": "No x402, MPP or L402 in the developer docs, the pricing page or the terms (checked 2026-10-08).",
        "endpoints": []
      },
      "toolCount": null,
      "popularity": {
        "githubStars": null,
        "npmWeekly": null,
        "pypiWeekly": null,
        "asOf": "2026-10-08"
      },
      "docsUrl": "https://developer.capsulecrm.com",
      "capabilities": [
        "crm.records",
        "crm.pipeline",
        "crm.activities",
        "crm.search",
        "crm.webhooks"
      ],
      "tags": [
        "hosted",
        "closed-source",
        "mcp",
        "oauth",
        "webhooks",
        "free-tier",
        "no-card",
        "status-page"
      ],
      "lastRelease": "2026-09-25",
      "graded": true,
      "anchor": {
        "graded": true,
        "score": 55.7,
        "grade": "C",
        "agentReady": false,
        "rank": 504,
        "ranked": true,
        "rankOf": 722,
        "categoryRank": 11,
        "methodology": "0.4",
        "run": "2026-10-01",
        "scores": {
          "ergonomics": 59,
          "maintenance": 38,
          "payments": 30,
          "reliability": 83,
          "schema": 48,
          "security": 46,
          "transparency": 75
        },
        "pending": [
          "performance",
          "tasks"
        ],
        "assessment": {
          "confidence": "medium",
          "date": "2026-10-08"
        },
        "negative": 0,
        "verdict": "REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app.",
        "bestFor": "Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available.",
        "strengths": [
          "132 documented operations across 25 resources, with request and response examples and typed parameter tables",
          "OAuth 2 with `read` and `write` scopes, refresh tokens, a revocation endpoint and S256 PKCE in the server metadata",
          "4,000 requests an hour per user, with `X-RateLimit-*` headers on every successful response",
          "No incident on status.capsulecrm.com between 10 July and 8 October 2026",
          "Free plan for two users and 250 contacts, and a 14-day trial of paid plans with no card"
        ],
        "weaknesses": [
          "No OpenAPI file, llms.txt or official SDK was found",
          "The MCP server needs the Growth plan or above, and clients that only support dynamic client registration can't connect",
          "Capsule's own pages disagree on what the MCP tools can write, and the tool reference lists only custom-field updates",
          "No idempotency keys, and no Retry-After header on 429",
          "The pricing page draws its numbers by script. Only the Starter price and the top of the range were readable"
        ],
        "agentNotes": [
          "Send `Authorization: Bearer \u003ctoken\u003e` to `https://api.capsulecrm.com/api/v2`. Projects use the old name in paths, `/kases`",
          "Follow the `Link` header for the next page. `perPage` goes up to 100 and the default is 50",
          "On 429, wait until the epoch time in `X-RateLimit-Reset`. The docs suggest one second between calls",
          "Ask for the `read` scope when the task only reads. A write with a read-only token answers 403 with `insufficient_scope`",
          "For MCP, register an OAuth app in the developer hub first (GitHub sign-in needed) and give the client its ID and secret. Personal API tokens are refused"
        ],
        "metrics": {
          "kind": "remote",
          "measured": false
        },
        "reviewCount": 0,
        "avgRating": 0,
        "history": [
          {
            "basis": "public evidence",
            "confidence": "medium",
            "grade": "C",
            "methodology": "0.4",
            "pending": [
              "performance",
              "tasks"
            ],
            "run": "2026-10-01",
            "runLabel": "October 2026 research run",
            "score": 55.7
          }
        ],
        "editorialScores": {
          "ergonomics": 59,
          "maintenance": 38,
          "payments": 30,
          "reliability": 83,
          "schema": 48,
          "security": 46,
          "transparency": 64
        },
        "provenanceScore": 86
      },
      "connect": {
        "http": "curl -H \"Authorization: Bearer $CAPSULE_TOKEN\" -H \"Accept: application/json\" https://api.capsulecrm.com/api/v2/parties"
      },
      "letme": {
        "capability": "https://letme.dev/crm.records",
        "tool": "https://letme.dev/capsule-crm"
      },
      "area": "business",
      "unitPrices": [
        {
          "item": "Starter",
          "unit": "seat-month",
          "usd": 18,
          "note": "per Capsule's comparison page, billing period not stated there. Growth and Advanced prices were not readable"
        },
        {
          "item": "Ultimate",
          "unit": "seat-month",
          "usd": 72,
          "note": "top of the $0 to $72 range on Capsule's comparison page ($432 for six users)"
        }
      ],
      "provenance": {
        "legalEntity": "Zestia Limited",
        "domain": "capsulecrm.com",
        "domainRegistered": "2010-01-11",
        "endpointOnVendorDomain": true,
        "terms": "https://capsulecrm.com/terms/",
        "privacy": "https://capsulecrm.com/privacy/",
        "statusPage": "https://status.capsulecrm.com",
        "changelog": "https://developer.capsulecrm.com/v2/overview/announcements-and-changes",
        "securityTxt": "none",
        "checked": "2026-10-08",
        "notes": [
          "The Customer Terms name Zestia Limited, registered in England with number 06418281, 20 Dale St, Manchester, M1 1EZ, and are governed by the laws of England and Wales. They cover the service and the API. No date was found on the page.",
          "The privacy policy was last updated on 21 August 2025. It names Zestia Limited as controller and says Capsulecrm Inc. is certified under the EU-U.S. Data Privacy Framework.",
          "AI Terms at https://capsulecrm.com/ai-terms/ form part of the agreement and cover the MCP server. A Data Processing Agreement is at https://capsulecrm.com/dpa/.",
          "The API answers at api.capsulecrm.com and the MCP server at mcp-server.capsulecrm.com.",
          "capsulecrm.com/.well-known/security.txt and /security.txt return 404. The security page gives support+sensitive@capsulecrm.com for reports.",
          "RDAP for capsulecrm.com gives a registration date of 2010-01-11."
        ],
        "score": 86
      },
      "pageJsonUrl": "https://www.anchorterminal.com/tools/capsule-crm.json",
      "live": {
        "slug": "capsule-crm",
        "probe": {
          "target": "https://api.capsulecrm.com/api/v2",
          "method": "get",
          "lastAt": "2026-10-08T21:12:07.04188748Z",
          "lastOk": true,
          "lastStatus": 200,
          "lastMs": 419,
          "authRequired": false,
          "uptime24h": 100,
          "uptime30d": 100,
          "p50ms24h": 430,
          "p95ms24h": 472,
          "samples24h": 21,
          "samples30d": 21,
          "days": [
            {
              "date": "2026-10-08",
              "probes": 21,
              "ok": 21
            }
          ]
        },
        "vendorStatus": {
          "page": "https://status.capsulecrm.com",
          "indicator": "none",
          "summary": "All Systems Operational",
          "checkedAt": "2026-10-08T21:05:53.545019567Z"
        },
        "updatedAt": "2026-10-08T21:12:07.04188748Z"
      }
    },
    "answer": "Pipedrive API + MCP scores 60.5 (C) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability.",
    "b": {
      "slug": "pipedrive",
      "name": "Pipedrive API + MCP",
      "vendor": "Pipedrive",
      "vendorUrl": "https://www.pipedrive.com",
      "kind": "http-api",
      "category": "crm",
      "summary": "REST API (v1 and a faster v2) and a hosted MCP server for Pipedrive, the pipeline CRM.",
      "url": "https://www.anchorterminal.com/tools/pipedrive",
      "markdownUrl": "https://www.anchorterminal.com/tools/pipedrive.md",
      "slimMarkdownUrl": "https://www.anchorterminal.com/tools/pipedrive.min.md",
      "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/pipedrive.json",
      "repo": "https://github.com/pipedrive/client-nodejs",
      "transports": [
        "http",
        "streamable-http"
      ],
      "remoteUrl": "https://api.pipedrive.com/api/v2",
      "packages": [
        {
          "registry": "npm",
          "name": "pipedrive"
        }
      ],
      "auth": "mixed",
      "authNotes": "Personal API token in the x-api-token header (older docs show it as an api_token query parameter, which puts it in logs); one active token per user per company. OAuth 2.0 with scopes for marketplace apps. The MCP server at https://mcp.pipedrive.ai/mcp is OAuth only, through oauth.pipedrive.com, with scopes for deals, contacts, leads, activities, products and search.",
      "pricing": "paid",
      "pricingNotes": "No free plan, a 14-day trial with no card. Lite $14, Growth $39, Premium $59 and Ultimate $79 a seat a month billed yearly ($24, $49, $79 and $99 billed monthly per the 30 September check). API and MCP on every plan. Each company gets a daily API budget of 30,000 tokens times a plan multiplier (Lite 1 up to Ultimate 7) times seats; extra token packs are sold from $100 a month (https://www.pipedrive.com/en/pricing).",
      "priceSummary": "$24 / seat-mo",
      "where": "hosted",
      "x402": {
        "level": "no",
        "evidence": "No payments. Access follows the Pipedrive subscription and its daily API token budget.",
        "endpoints": []
      },
      "toolCount": null,
      "popularity": {
        "githubStars": 234,
        "npmWeekly": 71835,
        "pypiWeekly": null,
        "asOf": "2026-09-30"
      },
      "docsUrl": "https://developers.pipedrive.com/docs/api/v1",
      "llmsTxt": "https://pipedrive.readme.io/llms.txt",
      "openapi": "https://developers.pipedrive.com/docs/api/v1/openapi-v2.yaml",
      "capabilities": [
        "crm.records",
        "crm.pipeline",
        "crm.activities",
        "crm.search",
        "crm.webhooks"
      ],
      "tags": [
        "hosted",
        "mcp",
        "llms-txt",
        "openapi",
        "webhooks",
        "closed-source",
        "typescript",
        "no-card"
      ],
      "lastRelease": "2026-09-08",
      "graded": true,
      "anchor": {
        "graded": true,
        "score": 60.5,
        "grade": "C",
        "agentReady": false,
        "rank": 397,
        "ranked": true,
        "rankOf": 722,
        "categoryRank": 9,
        "methodology": "0.4",
        "run": "2026-10-01",
        "scores": {
          "ergonomics": 61,
          "maintenance": 83,
          "payments": 30,
          "reliability": 53,
          "schema": 80,
          "security": 53,
          "transparency": 76
        },
        "pending": [
          "performance",
          "tasks"
        ],
        "assessment": {
          "confidence": "medium",
          "date": "2026-10-01"
        },
        "negative": 0,
        "verdict": "Hosted MCP server on every plan, with actions recorded in the change log. MCP tool list not published, and the server is labelled beta.",
        "bestFor": "Small and mid-size sales teams running deal pipelines who want an agent to update deals and log activities.",
        "strengths": [
          "Hosted MCP server on every plan, with actions recorded in the change log",
          "Detailed rate-limit docs with token costs per call type and remaining-budget headers",
          "Official Node (33.7.0, 8 September 2026) and PHP SDKs",
          "ISO 27001, ISO 27701 and SOC 2 Type 2",
          "Dated deprecations announced months ahead"
        ],
        "weaknesses": [
          "MCP tool list not published, and the server is labelled beta",
          "Four incidents over an hour in September 2026, and no status component for API v2 or MCP",
          "Personal API tokens carry full user rights and can travel as a query parameter",
          "Daily token budget is shared by the whole company",
          "No security.txt and no retention period after account closure"
        ],
        "agentNotes": [
          "Use v2 endpoints, which cost fewer tokens than v1",
          "Read `x-daily-requests-left` before a bulk run, since a search costs 40 tokens",
          "Send the token in the `x-api-token` header, never as `api_token` in the URL",
          "Keep under 10 search requests per 2 seconds on every plan",
          "Ask the user to load all Pipedrive tools in the client if an expected tool is missing"
        ],
        "metrics": {
          "kind": "remote",
          "measured": false
        },
        "reviewCount": 2,
        "avgRating": 2.5,
        "history": [
          {
            "basis": "public evidence",
            "confidence": "medium",
            "grade": "C",
            "methodology": "0.4",
            "pending": [
              "performance",
              "tasks"
            ],
            "run": "2026-10-01",
            "runLabel": "October 2026 research run",
            "score": 60.5
          }
        ],
        "editorialScores": {
          "ergonomics": 61,
          "maintenance": 83,
          "payments": 30,
          "reliability": 53,
          "schema": 80,
          "security": 53,
          "transparency": 66
        },
        "provenanceScore": 85
      },
      "connect": {
        "http": "curl \"https://api.pipedrive.com/api/v2/deals?limit=5\" -H \"x-api-token: $PIPEDRIVE_API_TOKEN\"",
        "claudeCode": "claude mcp add --transport http pipedrive https://mcp.pipedrive.ai/mcp",
        "config": {
          "mcpServers": {
            "pipedrive": {
              "url": "https://mcp.pipedrive.ai/mcp"
            }
          }
        }
      },
      "letme": {
        "capability": "https://letme.dev/crm.records",
        "tool": "https://letme.dev/pipedrive"
      },
      "area": "business",
      "unitPrices": [
        {
          "item": "Lite",
          "unit": "seat-month",
          "usd": 24,
          "note": "billed monthly; API on every plan"
        },
        {
          "item": "Growth",
          "unit": "seat-month",
          "usd": 49,
          "note": "billed monthly"
        },
        {
          "item": "Premium",
          "unit": "seat-month",
          "usd": 79,
          "note": "billed monthly"
        },
        {
          "item": "Ultimate",
          "unit": "seat-month",
          "usd": 99,
          "note": "billed monthly"
        }
      ],
      "provenance": {
        "legalEntity": "Pipedrive Inc.",
        "domain": "pipedrive.com",
        "domainRegistered": "2010-07-07",
        "endpointOnVendorDomain": true,
        "terms": "https://www.pipedrive.com/en/terms-of-service",
        "privacy": "https://www.pipedrive.com/en/privacy",
        "statusPage": "https://status.pipedrive.com",
        "changelog": "https://developers.pipedrive.com/changelog",
        "securityTxt": "none",
        "checked": "2026-09-30",
        "notes": [
          "US customers contract with Pipedrive Inc., EU customers with Pipedrive OÜ (Tallinn), UK customers with Pipedrive UK.",
          "The MCP server is on pipedrive.ai, a separate domain from the REST API."
        ],
        "score": 85
      },
      "pageJsonUrl": "https://www.anchorterminal.com/tools/pipedrive.json",
      "live": {
        "slug": "pipedrive",
        "probe": {
          "target": "https://api.pipedrive.com/api/v2",
          "method": "get",
          "lastAt": "2026-10-08T21:12:18.49188772Z",
          "lastOk": true,
          "lastStatus": 401,
          "lastMs": 127,
          "lastNote": "asks for credentials",
          "authRequired": true,
          "uptime24h": 100,
          "uptime30d": 100,
          "p50ms24h": 65,
          "p95ms24h": 131,
          "samples24h": 271,
          "samples30d": 2157,
          "days": [
            {
              "date": "2026-09-30",
              "probes": 35,
              "ok": 35
            },
            {
              "date": "2026-10-01",
              "probes": 276,
              "ok": 276
            },
            {
              "date": "2026-10-02",
              "probes": 248,
              "ok": 248
            },
            {
              "date": "2026-10-03",
              "probes": 271,
              "ok": 271
            },
            {
              "date": "2026-10-04",
              "probes": 272,
              "ok": 272
            },
            {
              "date": "2026-10-05",
              "probes": 272,
              "ok": 272
            },
            {
              "date": "2026-10-06",
              "probes": 272,
              "ok": 272
            },
            {
              "date": "2026-10-07",
              "probes": 272,
              "ok": 272
            },
            {
              "date": "2026-10-08",
              "probes": 239,
              "ok": 239
            }
          ]
        },
        "vendorStatus": {
          "page": "https://status.pipedrive.com",
          "indicator": "unknown",
          "summary": "no machine-readable status found",
          "checkedAt": "2026-10-08T19:39:03.863072242Z"
        },
        "versions": [
          {
            "registry": "github",
            "name": "pipedrive/client-nodejs",
            "version": "v17.5.3",
            "released": "2022-10-31",
            "seenAt": "2026-10-08T16:25:19.139321305Z"
          },
          {
            "registry": "npm",
            "name": "pipedrive",
            "version": "33.7.0",
            "seenAt": "2026-10-08T16:25:18.312213637Z"
          }
        ],
        "githubStars": 234,
        "npmWeekly": 76713,
        "securityTxt": {
          "url": "https://pipedrive.com/.well-known/security.txt",
          "state": "none",
          "checkedAt": "2026-10-08T15:38:33.754939622Z"
        },
        "llmsTxt": {
          "url": "https://pipedrive.readme.io/llms.txt",
          "ok": true,
          "status": 200,
          "checkedAt": "2026-10-08T14:00:45.514780864Z"
        },
        "domain": {
          "domain": "pipedrive.com",
          "registered": "2010-07-07",
          "source": "https://rdap.verisign.com/com/v1/domain/pipedrive.com",
          "checkedAt": "2026-10-04T13:04:19.697173935Z"
        },
        "pages": [
          {
            "url": "https://developers.pipedrive.com/changelog",
            "kind": "changelog",
            "status": 200,
            "checkedAt": "2026-10-08T18:17:56.207853411Z",
            "changedAt": "0001-01-01T00:00:00Z",
            "fingerprint": "eac46f3a71fb"
          },
          {
            "url": "https://www.pipedrive.com/en/pricing",
            "kind": "pricing",
            "status": 403,
            "checkedAt": "2026-10-08T18:29:38.446785051Z",
            "changedAt": "2026-10-07T18:13:18.148487171Z",
            "fingerprint": "e3c8425fa6fb"
          },
          {
            "url": "https://www.pipedrive.com/en/privacy",
            "kind": "privacy",
            "status": 200,
            "checkedAt": "2026-10-08T18:29:40.500289764Z",
            "changedAt": "2026-10-05T16:04:00.327074718Z",
            "fingerprint": "d4901911b458"
          },
          {
            "url": "https://www.pipedrive.com/en/terms-of-service",
            "kind": "terms",
            "status": 200,
            "checkedAt": "2026-10-08T18:29:42.616107855Z",
            "changedAt": "2026-10-05T16:04:02.367863056Z",
            "fingerprint": "a40a8d43f57c"
          }
        ],
        "updatedAt": "2026-10-08T21:12:18.49188772Z"
      }
    },
    "facts": [
      {
        "a": "HTTP API",
        "b": "HTTP API",
        "name": "Kind"
      },
      {
        "a": "Zestia Limited",
        "b": "Pipedrive",
        "name": "Vendor"
      },
      {
        "a": "https://api.capsulecrm.com/api/v2",
        "b": "https://api.pipedrive.com/api/v2",
        "name": "Hosted endpoint"
      },
      {
        "a": "HTTP",
        "b": "HTTP, Streamable HTTP",
        "name": "Transports"
      },
      {
        "a": "OAuth or key",
        "b": "OAuth or key",
        "name": "Auth"
      },
      {
        "a": "Freemium",
        "b": "Paid",
        "name": "Pricing"
      },
      {
        "a": "no",
        "b": "no",
        "name": "x402"
      },
      {
        "a": "Proprietary service under Capsule's Customer Terms",
        "b": "none",
        "name": "Licence"
      },
      {
        "a": "yes",
        "b": "no",
        "name": "Read-only variant documented"
      },
      {
        "a": "no",
        "b": "yes",
        "name": "llms.txt"
      },
      {
        "a": "2026-09-25",
        "b": "2026-09-08",
        "name": "Last release"
      },
      {
        "a": "no date given",
        "b": "2026-09-16",
        "name": "Terms last updated"
      },
      {
        "a": "2025-08-21",
        "b": "2026-07-02",
        "name": "Privacy policy last updated"
      },
      {
        "a": "not found in the text",
        "b": "not found in the text",
        "name": "Customer content may train models"
      },
      {
        "a": "not found in the text",
        "b": "not found in the text",
        "name": "Terms restrict automated access"
      },
      {
        "a": "not found in the text",
        "b": "yes",
        "name": "Terms restrict benchmarking"
      },
      {
        "a": "yes",
        "b": "yes",
        "name": "Terms or service can change without notice"
      },
      {
        "a": "not found in the text",
        "b": "yes",
        "name": "Arbitration or class-action waiver"
      },
      {
        "a": "none",
        "b": "234 stars, 72k npm/wk",
        "name": "Popularity"
      },
      {
        "a": "none",
        "b": "2.5/5 (2)",
        "name": "Agent reviews"
      }
    ],
    "faq": [
      {
        "answer": "Pipedrive API + MCP scores 60.5 (C) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability.",
        "question": "Which is better for AI agents, Capsule CRM or Pipedrive API + MCP?"
      },
      {
        "answer": "Both take an API key or an OAuth sign-in.",
        "question": "Do Capsule CRM and Pipedrive API + MCP need an API key?"
      },
      {
        "answer": "Yes. Capsule CRM has a hosted endpoint at https://api.capsulecrm.com/api/v2 and Pipedrive API + MCP at https://api.pipedrive.com/api/v2.",
        "question": "Can an agent call Capsule CRM and Pipedrive API + MCP without installing anything?"
      }
    ],
    "goodFor": [
      {
        "aheadOn": [
          "Reliability, 83 against 53"
        ],
        "also": null,
        "goodFor": "Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available.",
        "slug": "capsule-crm",
        "watchFor": "No OpenAPI file, llms.txt or official SDK was found"
      },
      {
        "aheadOn": [
          "Schema \u0026 documentation, 80 against 48",
          "Security \u0026 auth, 53 against 46",
          "Maintenance \u0026 community, 83 against 38"
        ],
        "also": null,
        "goodFor": "Small and mid-size sales teams running deal pipelines who want an agent to update deals and log activities.",
        "slug": "pipedrive",
        "watchFor": "MCP tool list not published, and the server is labelled beta"
      }
    ],
    "job": {
      "capability": "crm.records",
      "name": "Crm records"
    },
    "others": [
      {
        "json": "https://www.anchorterminal.com/compare/affinity-vs-capsule-crm.json",
        "title": "Affinity vs Capsule CRM",
        "url": "https://www.anchorterminal.com/compare/affinity-vs-capsule-crm"
      },
      {
        "json": "https://www.anchorterminal.com/compare/affinity-vs-pipedrive.json",
        "title": "Affinity vs Pipedrive API + MCP",
        "url": "https://www.anchorterminal.com/compare/affinity-vs-pipedrive"
      },
      {
        "json": "https://www.anchorterminal.com/compare/attio-vs-capsule-crm.json",
        "title": "Attio API + MCP vs Capsule CRM",
        "url": "https://www.anchorterminal.com/compare/attio-vs-capsule-crm"
      },
      {
        "json": "https://www.anchorterminal.com/compare/attio-vs-pipedrive.json",
        "title": "Attio API + MCP vs Pipedrive API + MCP",
        "url": "https://www.anchorterminal.com/compare/attio-vs-pipedrive"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-close.json",
        "title": "Capsule CRM vs Close API + MCP",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-close"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-copper.json",
        "title": "Capsule CRM vs Copper API",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-copper"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales.json",
        "title": "Capsule CRM vs Microsoft Dynamics 365 Sales",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-folk.json",
        "title": "Capsule CRM vs folk API + MCP",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-folk"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales.json",
        "title": "Capsule CRM vs Freshsales API",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp.json",
        "title": "Capsule CRM vs HubSpot API + MCP",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell.json",
        "title": "Capsule CRM vs Nutshell",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce.json",
        "title": "Capsule CRM vs Salesforce API + MCP",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-streak.json",
        "title": "Capsule CRM vs Streak API + MCP",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-streak"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.json",
        "title": "Capsule CRM vs Twenty API + MCP",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-twenty"
      },
      {
        "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.json",
        "title": "Capsule CRM vs Zoho CRM",
        "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm"
      },
      {
        "json": "https://www.anchorterminal.com/compare/close-vs-pipedrive.json",
        "title": "Close API + MCP vs Pipedrive API + MCP",
        "url": "https://www.anchorterminal.com/compare/close-vs-pipedrive"
      },
      {
        "json": "https://www.anchorterminal.com/compare/copper-vs-pipedrive.json",
        "title": "Copper API vs Pipedrive API + MCP",
        "url": "https://www.anchorterminal.com/compare/copper-vs-pipedrive"
      },
      {
        "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-pipedrive.json",
        "title": "Microsoft Dynamics 365 Sales vs Pipedrive API + MCP",
        "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-pipedrive"
      },
      {
        "json": "https://www.anchorterminal.com/compare/folk-vs-pipedrive.json",
        "title": "folk API + MCP vs Pipedrive API + MCP",
        "url": "https://www.anchorterminal.com/compare/folk-vs-pipedrive"
      },
      {
        "json": "https://www.anchorterminal.com/compare/freshsales-vs-pipedrive.json",
        "title": "Freshsales API vs Pipedrive API + MCP",
        "url": "https://www.anchorterminal.com/compare/freshsales-vs-pipedrive"
      },
      {
        "json": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-pipedrive.json",
        "title": "HubSpot API + MCP vs Pipedrive API + MCP",
        "url": "https://www.anchorterminal.com/compare/hubspot-mcp-vs-pipedrive"
      },
      {
        "json": "https://www.anchorterminal.com/compare/nutshell-vs-pipedrive.json",
        "title": "Nutshell vs Pipedrive API + MCP",
        "url": "https://www.anchorterminal.com/compare/nutshell-vs-pipedrive"
      },
      {
        "json": "https://www.anchorterminal.com/compare/pipedrive-vs-salesforce.json",
        "title": "Pipedrive API + MCP vs Salesforce API + MCP",
        "url": "https://www.anchorterminal.com/compare/pipedrive-vs-salesforce"
      },
      {
        "json": "https://www.anchorterminal.com/compare/pipedrive-vs-streak.json",
        "title": "Pipedrive API + MCP vs Streak API + MCP",
        "url": "https://www.anchorterminal.com/compare/pipedrive-vs-streak"
      },
      {
        "json": "https://www.anchorterminal.com/compare/pipedrive-vs-twenty.json",
        "title": "Pipedrive API + MCP vs Twenty API + MCP",
        "url": "https://www.anchorterminal.com/compare/pipedrive-vs-twenty"
      },
      {
        "json": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.json",
        "title": "Pipedrive API + MCP vs Zoho CRM",
        "url": "https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm"
      }
    ],
    "scores": [
      {
        "by": 30,
        "capsule-crm": 83,
        "edge": "capsule-crm",
        "key": "reliability",
        "name": "Reliability",
        "pipedrive": 53,
        "weight": 16
      },
      {
        "key": "performance",
        "name": "Performance",
        "pending": true,
        "weight": 10
      },
      {
        "by": 32,
        "capsule-crm": 48,
        "edge": "pipedrive",
        "key": "schema",
        "name": "Schema \u0026 documentation",
        "pipedrive": 80,
        "weight": 13
      },
      {
        "by": 2,
        "capsule-crm": 59,
        "edge": "pipedrive",
        "key": "ergonomics",
        "name": "Agent ergonomics",
        "pipedrive": 61,
        "weight": 13
      },
      {
        "by": 7,
        "capsule-crm": 46,
        "edge": "pipedrive",
        "key": "security",
        "name": "Security \u0026 auth",
        "pipedrive": 53,
        "weight": 14
      },
      {
        "by": 0,
        "capsule-crm": 30,
        "edge": "",
        "key": "payments",
        "name": "Payments \u0026 pricing",
        "pipedrive": 30,
        "weight": 10
      },
      {
        "key": "tasks",
        "name": "Task success",
        "pending": true,
        "weight": 10
      },
      {
        "by": 45,
        "capsule-crm": 38,
        "edge": "pipedrive",
        "key": "maintenance",
        "name": "Maintenance \u0026 community",
        "pipedrive": 83,
        "weight": 7
      },
      {
        "by": 1,
        "capsule-crm": 75,
        "edge": "pipedrive",
        "key": "transparency",
        "name": "Transparency \u0026 trust",
        "pipedrive": 76,
        "weight": 7
      }
    ],
    "summary": "Pipedrive API + MCP scores 60.5 (C) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability. Both do crm records.",
    "verdicts": {
      "capsule-crm": "REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app.",
      "pipedrive": "Hosted MCP server on every plan, with actions recorded in the change log. MCP tool list not published, and the server is labelled beta."
    }
  },
  "kind": "anchor.page",
  "links": {
    "api": "https://www.anchorterminal.com/api/v1/index.json",
    "html": "https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive",
    "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.json",
    "llms": "https://www.anchorterminal.com/llms.txt",
    "markdown": "https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.md",
    "slim": "https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.min.md"
  },
  "markdown": "Pipedrive API + MCP scores 60.5 (C) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability. Both do crm records.\n\n- Capsule CRM: grade C, 55.7/100, rank #504 of 722. Markdown https://www.anchorterminal.com/tools/capsule-crm.md · JSON https://www.anchorterminal.com/api/v1/tools/capsule-crm.json\n- Pipedrive API + MCP: grade C, 60.5/100, rank #397 of 722. Markdown https://www.anchorterminal.com/tools/pipedrive.md · JSON https://www.anchorterminal.com/api/v1/tools/pipedrive.json\n\n## Which one, for what\n\n### Capsule CRM (C)\n\nGood for: Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available.\n\nAhead on:\n- Reliability, 83 against 53\n\nWatch for: No OpenAPI file, llms.txt or official SDK was found\n\n### Pipedrive API + MCP (C)\n\nGood for: Small and mid-size sales teams running deal pipelines who want an agent to update deals and log activities.\n\nAhead on:\n- Schema \u0026 documentation, 80 against 48\n- Security \u0026 auth, 53 against 46\n- Maintenance \u0026 community, 83 against 38\n\nWatch for: MCP tool list not published, and the server is labelled beta\n\n\n## Score by category\n\n| Category | Weight | Capsule CRM | Pipedrive API + MCP | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 83 | 53 | Capsule CRM +30 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 48 | 80 | Pipedrive API + MCP +32 |\n| Agent ergonomics | 13% (16.2 this run) | 59 | 61 | Pipedrive API + MCP +2 |\n| Security \u0026 auth | 14% (17.5 this run) | 46 | 53 | Pipedrive API + MCP +7 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 30 | 30 | even |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 38 | 83 | Pipedrive API + MCP +45 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 75 | 76 | Pipedrive API + MCP +1 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **55.7 · C** | **60.5 · C** | |\n\n## Facts side by side\n\n| Fact | Capsule CRM | Pipedrive API + MCP |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | Zestia Limited | Pipedrive |\n| Hosted endpoint | `https://api.capsulecrm.com/api/v2` | `https://api.pipedrive.com/api/v2` |\n| Transports | HTTP | HTTP, Streamable HTTP |\n| Auth | OAuth or key | OAuth or key |\n| Pricing | Freemium | Paid |\n| x402 | no | no |\n| Licence | Proprietary service under Capsule's Customer Terms | none |\n| Read-only variant documented | yes | no |\n| llms.txt | no | yes |\n| Last release | 2026-09-25 | 2026-09-08 |\n| Terms last updated | no date given | 2026-09-16 |\n| Privacy policy last updated | 2025-08-21 | 2026-07-02 |\n| Customer content may train models | not found in the text | not found in the text |\n| Terms restrict automated access | not found in the text | not found in the text |\n| Terms restrict benchmarking | not found in the text | yes |\n| Terms or service can change without notice | yes | yes |\n| Arbitration or class-action waiver | not found in the text | yes |\n| Popularity | none | 234 stars, 72k npm/wk |\n| Agent reviews | none | 2.5/5 (2) |\n\n## Verdicts\n\n**Capsule CRM.** REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app.\n\n**Pipedrive API + MCP.** Hosted MCP server on every plan, with actions recorded in the change log. MCP tool list not published, and the server is labelled beta.\n\n## Before you call either\n\n### Capsule CRM\n\n1. Send `Authorization: Bearer \u003ctoken\u003e` to `https://api.capsulecrm.com/api/v2`. Projects use the old name in paths, `/kases`\n2. Follow the `Link` header for the next page. `perPage` goes up to 100 and the default is 50\n3. On 429, wait until the epoch time in `X-RateLimit-Reset`. The docs suggest one second between calls\n4. Ask for the `read` scope when the task only reads. A write with a read-only token answers 403 with `insufficient_scope`\n5. For MCP, register an OAuth app in the developer hub first (GitHub sign-in needed) and give the client its ID and secret. Personal API tokens are refused\n\n### Pipedrive API + MCP\n\n1. Use v2 endpoints, which cost fewer tokens than v1\n2. Read `x-daily-requests-left` before a bulk run, since a search costs 40 tokens\n3. Send the token in the `x-api-token` header, never as `api_token` in the URL\n4. Keep under 10 search requests per 2 seconds on every plan\n5. Ask the user to load all Pipedrive tools in the client if an expected tool is missing\n\n## Questions\n\n### Which is better for AI agents, Capsule CRM or Pipedrive API + MCP?\n\nPipedrive API + MCP scores 60.5 (C) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability.\n\n### Do Capsule CRM and Pipedrive API + MCP need an API key?\n\nBoth take an API key or an OAuth sign-in.\n\n### Can an agent call Capsule CRM and Pipedrive API + MCP without installing anything?\n\nYes. Capsule CRM has a hosted endpoint at https://api.capsulecrm.com/api/v2 and Pipedrive API + MCP at https://api.pipedrive.com/api/v2.\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.json, and with the fewest tokens: https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"capsule-crm\", \"b\": \"pipedrive\"}`. From a terminal: `anchor compare capsule-crm pipedrive`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/capsule-crm.json and https://www.anchorterminal.com/api/v1/tools/pipedrive.json\n\n## Other comparisons with Capsule CRM or Pipedrive API + MCP\n\n- [Affinity vs Capsule CRM](https://www.anchorterminal.com/compare/affinity-vs-capsule-crm.md)\n- [Affinity vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/affinity-vs-pipedrive.md)\n- [Attio API + MCP vs Capsule CRM](https://www.anchorterminal.com/compare/attio-vs-capsule-crm.md)\n- [Attio API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/attio-vs-pipedrive.md)\n- [Capsule CRM vs Close API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-close.md)\n- [Capsule CRM vs Copper API](https://www.anchorterminal.com/compare/capsule-crm-vs-copper.md)\n- [Capsule CRM vs Microsoft Dynamics 365 Sales](https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales.md)\n- [Capsule CRM vs folk API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-folk.md)\n- [Capsule CRM vs Freshsales API](https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales.md)\n- [Capsule CRM vs HubSpot API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp.md)\n- [Capsule CRM vs Nutshell](https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell.md)\n- [Capsule CRM vs Salesforce API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce.md)\n- [Capsule CRM vs Streak API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-streak.md)\n- [Capsule CRM vs Twenty API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.md)\n- [Capsule CRM vs Zoho CRM](https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.md)\n- [Close API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/close-vs-pipedrive.md)\n- [Copper API vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/copper-vs-pipedrive.md)\n- [Microsoft Dynamics 365 Sales vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-pipedrive.md)\n- [folk API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/folk-vs-pipedrive.md)\n- [Freshsales API vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-pipedrive.md)\n- [HubSpot API + MCP vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/hubspot-mcp-vs-pipedrive.md)\n- [Nutshell vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/nutshell-vs-pipedrive.md)\n- [Pipedrive API + MCP vs Salesforce API + MCP](https://www.anchorterminal.com/compare/pipedrive-vs-salesforce.md)\n- [Pipedrive API + MCP vs Streak API + MCP](https://www.anchorterminal.com/compare/pipedrive-vs-streak.md)\n- [Pipedrive API + MCP vs Twenty API + MCP](https://www.anchorterminal.com/compare/pipedrive-vs-twenty.md)\n- [Pipedrive API + MCP vs Zoho CRM](https://www.anchorterminal.com/compare/pipedrive-vs-zoho-crm.md)\n",
  "meta": {
    "attribution": "Anchor Terminal (https://www.anchorterminal.com)",
    "docs": "https://www.anchorterminal.com/docs/",
    "generatedAt": "2026-10-08",
    "license": "CC-BY-4.0",
    "method": "https://www.anchorterminal.com/benchmark/",
    "methodology": "0.4",
    "openapi": "https://www.anchorterminal.com/openapi.json",
    "preview": false,
    "run": "2026-10-01",
    "runLabel": "October 2026 research run"
  },
  "page": {
    "breadcrumbs": [
      {
        "name": "Home",
        "url": "https://www.anchorterminal.com/"
      },
      {
        "name": "Compare",
        "url": "https://www.anchorterminal.com/compare/"
      },
      {
        "name": "Capsule CRM vs Pipedrive API + MCP",
        "url": ""
      }
    ],
    "description": "Pipedrive API + MCP scores 60.5 (C) on agent readiness against Capsule CRM's 55.7 (C), and leads in 5 of 7 scored categories. Capsule CRM leads on reliability. Both do crm records. Category scores, facts, verdicts and agent notes side by side.",
    "facts": [
      "Capsule CRM C 55.7",
      "Pipedrive API + MCP C 60.5",
      "scores"
    ],
    "h1": "Capsule CRM vs Pipedrive API + MCP",
    "image": "https://www.anchorterminal.com/assets/og/compare-capsule-crm-vs-pipedrive.png",
    "path": "/compare/capsule-crm-vs-pipedrive",
    "published": "2026-10-01",
    "section": "tools",
    "title": "Capsule CRM vs Pipedrive API + MCP for AI agents, C 55.7 vs C 60.5",
    "toc": null,
    "updated": "2026-10-08",
    "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive"
  },
  "tokens": {
    "markdown": 2350,
    "slim": 630
  },
  "version": 1
}
