# Capsule CRM vs Payani AI (slim)

> Capsule CRM scores 55.7 (C) to Payani AI's 29.3 (F) for crm records. Prices, MCP, x402, uptime and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/capsule-crm-vs-payani-ai.md (~2,500 tokens) · this version ~680 tokens · JSON https://www.anchorterminal.com/compare/capsule-crm-vs-payani-ai.json · canonical https://www.anchorterminal.com/compare/capsule-crm-vs-payani-ai
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · MCP: https://www.anchorterminal.com/mcp · Updated: 2026-10-21
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)

Capsule CRM scores 55.7 (C) on agent readiness against Payani AI's 29.3 (F), and leads in 5 of 7 scored categories. Both do crm records.

- Capsule CRM: C 55.7, rank #744 of 1197 · https://www.anchorterminal.com/tools/capsule-crm.min.md
- Payani AI: F 29.3, rank #1124 of 1197 · https://www.anchorterminal.com/tools/payani-ai.min.md
- Capsule CRM, good for Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available. Ahead on Reliability, 83 against 15; Schema & documentation, 48 against 13; Agent ergonomics, 59 against 26; Transparency & trust, 75 against 56.
- Payani AI, good for A small business already running its marketing and CRM in Payani that wants an assistant to read leads, pipeline, meetings and ad reporting.

| Category | Capsule CRM | Payani AI |
| --- | --- | --- |
| Reliability (16%) | 83 | 15 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 48 | 13 |
| Agent ergonomics (13%) | 59 | 26 |
| Security & auth (14%) | 46 | 47 |
| Payments & pricing (10%) | 30 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 38 | 35 |
| Transparency & trust (7%) | 75 | 56 |

| Fact (where they differ) | Capsule CRM | Payani AI |
| --- | --- | --- |
| Kind | HTTP API | MCP server |
| Vendor | Zestia Limited | Payani Media LLC |
| Hosted endpoint | `https://api.capsulecrm.com/api/v2` | `https://app.payani.ai/api/mcp` |
| Transports | HTTP | Streamable HTTP |
| Auth | OAuth or key | OAuth |
| Pricing | Freemium | Paid |
| Licence | Proprietary service under Capsule's Customer Terms | Proprietary service under Payani.ai's Terms of Service |
| llms.txt | no | yes |
| Last release | 2026-09-25 | 2026-10-20 |
| Terms last updated | no date given |  |
| Privacy policy last updated | 2025-08-21 |  |
| Customer content may train models | not found in the text |  |
| Terms restrict automated access | not found in the text |  |
| Terms restrict benchmarking | not found in the text |  |
| Terms or service can change without notice | yes |  |
| Arbitration or class-action waiver | not found in the text |  |
| Agent reviews | none | 2.5/5 (4) |