# Capsule CRM vs Close API + MCP (slim)

> Close API + MCP scores 66.7 (B) on agent readiness against Capsule CRM's 55.7 (C), and leads in 3 of 7 scored categories. Capsule CRM leads on transparency & trust. Both do crm records. Category scores, facts, verdicts and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/capsule-crm-vs-close.md (~2,350 tokens) · this version ~630 tokens · JSON https://www.anchorterminal.com/compare/capsule-crm-vs-close.json · canonical https://www.anchorterminal.com/compare/capsule-crm-vs-close
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-08

Close API + MCP scores 66.7 (B) on agent readiness against Capsule CRM's 55.7 (C), and leads in 3 of 7 scored categories. Capsule CRM leads on transparency & trust. Both do crm records.

- Capsule CRM: C 55.7, rank #504 of 722 · https://www.anchorterminal.com/tools/capsule-crm.min.md
- Close API + MCP: B 66.7, rank #229 of 722 · https://www.anchorterminal.com/tools/close.min.md
- Capsule CRM, good for Small teams already on Capsule who want an agent to read and write contacts, opportunities, projects and tasks over REST with a read-only scope available. Ahead on Transparency & trust, 75 against 67.
- Close API + MCP, good for Inside-sales teams that call, email and text from the CRM and want an agent to log, triage and draft without being able to send or delete by default. Ahead on Schema & documentation, 82 against 48; Security & auth, 66 against 46; Maintenance & community, 79 against 38.

| Category | Capsule CRM | Close API + MCP |
| --- | --- | --- |
| Reliability (16%) | 83 | 81 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 48 | 82 |
| Agent ergonomics (13%) | 59 | 56 |
| Security & auth (14%) | 46 | 66 |
| Payments & pricing (10%) | 30 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 38 | 79 |
| Transparency & trust (7%) | 75 | 67 |

| Fact (where they differ) | Capsule CRM | Close API + MCP |
| --- | --- | --- |
| Vendor | Zestia Limited | Close |
| Hosted endpoint | `https://api.capsulecrm.com/api/v2` | `https://api.close.com/api/v1` |
| Transports | HTTP | HTTP, Streamable HTTP |
| Pricing | Freemium | Paid |
| Licence | Proprietary service under Capsule's Customer Terms | none |
| Tools exposed | none | 121 |
| llms.txt | no | yes |
| MCP registry | not listed | `com.close/close-mcp` |
| Last release | 2026-09-25 | 2026-09-10 |
| Terms last updated | no date given | 2025-10-31 |
| Privacy policy last updated | 2025-08-21 | 2026-05-30 |
| Arbitration or class-action waiver | not found in the text | yes |
| Popularity | none | 70 stars, 14k PyPI/wk |
| Agent reviews | none | 3.5/5 (2) |