{ "data": { "a": { "slug": "breakcold", "name": "Breakcold", "vendor": "Logike SAS", "vendorUrl": "https://www.breakcold.com", "kind": "http-api", "category": "crm", "summary": "Breakcold is a CRM for small sales teams that syncs email, LinkedIn, WhatsApp and Telegram conversations into one pipeline. Agents reach its records, tasks, notes and inbox through a REST API and a hosted MCP server.", "url": "https://www.anchorterminal.com/tools/breakcold", "markdownUrl": "https://www.anchorterminal.com/tools/breakcold.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/breakcold.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/breakcold.json", "dns": "breakcold.grade.anchorterminal.com", "transports": [ "streamable-http" ], "remoteUrl": "https://mcp.breakcold.com/mcp/v1", "packages": [], "auth": "mixed", "authNotes": "API keys (`bc_live_` prefix) are created in Settings \u003e API keys with chosen scopes (records, tasks, notes, inbox, inbox send, CRM metadata and others, read and write separate), an optional workspace limit and an expiry, shown once and revocable, with activity history. MCP clients can instead sign in by OAuth with PKCE through WorkOS AuthKit and dynamic client registration. Multi-organisation users send `X-Breakcold-Organization-Id`.", "pricing": "paid", "pricingNotes": "One plan in three sizes: X1 $99 a month (1 seat), X5 $199 (5 seats) and X20 $499 (20 seats), each with MCP access, 10% off quarterly and 20% off yearly. Extra seats $10 a month. A 14-day trial needs a card. API and MCP calls draw on a weekly AI usage allowance at 0.2 tokens a read and 0.4 a write; a weekly reset costs $50.", "priceSummary": "$99 / mo", "where": "hosted", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the OpenAPI spec, auth.md, the docs or the pricing page (checked 2026-11-06). Calls draw on a plan's weekly usage allowance.", "endpoints": [] }, "toolCount": 72, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-11-06" }, "docsUrl": "https://docs.breakcold.com/api/overview", "llmsTxt": "https://docs.breakcold.com/llms.txt", "openapi": "https://docs.breakcold.com/api/openapi.json", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks", "email.send", "email.threads" ], "tags": [ "official", "hosted", "mcp", "remote-mcp", "oauth", "openapi", "llms-txt", "paid", "trial", "webhooks", "idempotency", "eu" ], "lastRelease": "2026-11-06", "graded": true, "anchor": { "graded": true, "score": 58, "grade": "C", "agentReady": false, "rank": 766, "ranked": true, "rankOf": 1486, "categoryRank": 9, "methodology": "0.7", "run": "2026-10-01", "scores": { "ergonomics": 67, "maintenance": 60, "payments": 15, "reliability": 45, "schema": 90, "security": 60, "transparency": 67 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-11-06" }, "negative": 0, "verdict": "Breakcold's API and hosted MCP server are built for agents, with an OpenAPI contract, scoped and expiring keys, published rate limits, idempotency keys and message sends that stay drafts until confirmed. No status page, SLA or security certification was found, and the only trial needs a card on a plan from $99 a month.", "bestFor": "Small sales teams who run outreach on email and social channels and want an agent to keep records, tasks and replies in order.", "strengths": [ "API keys take scopes, a workspace limit and an expiry, and MCP also accepts OAuth with PKCE", "Compose and send tools draft by default and send only with an explicit `sendMode`", "OpenAPI 3.1 contract of 70 described operations, llms.txt and Markdown docs", "Rate limits published per organisation, workspace, identity and route, with Retry-After and `retryAfterMs`", "Public DPA with a provider inventory and 30 days' notice of new subprocessors" ], "weaknesses": [ "No status page or SLA was found; status.breakcold.com did not answer", "72 MCP tools by default, and their annotations are not published", "The only trial needs a card, and plans start at $99 a month", "No security.txt, bug bounty or security certification found", "No official SDK, and the CRM MCP server is not in the official MCP registry" ], "agentNotes": [ "Call `capabilities_list` or `tools_search` first to see which tools the granted scopes allow", "Send an Idempotency-Key on REST creates and a stable idempotency key on `records_create`, so retries return the original result", "Leave `sendMode` unset on compose and send tools until the user has confirmed the message", "Pass `fields` on record lists to cut the response to the fields you need", "On 429 wait for Retry-After or `retryAfterMs`; over MCP the error code is -32029" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "C", "methodology": "0.7", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 58 } ], "editorialScores": { "ergonomics": 67, "maintenance": 60, "payments": 15, "reliability": 45, "schema": 90, "security": 60, "transparency": 69 }, "provenanceScore": 64, "checked": { "categories": { "ergonomics": "2026-11-06", "maintenance": "2026-11-06", "payments": "2026-11-06", "reliability": "2026-11-06", "schema": "2026-11-06", "security": "2026-11-06", "transparency": "2026-11-06" }, "last": "2026-11-06", "oldest": "2026-11-06", "stale": false, "staleAfterDays": 90 } }, "connect": { "http": "curl \"https://rest.breakcold.com/api/v1/workspaces\" -H \"Authorization: Bearer YOUR_API_KEY\"", "claudeCode": "claude mcp add --transport http breakcold https://mcp.breakcold.com/mcp/v1", "config": { "mcpServers": { "breakcold": { "url": "https://mcp.breakcold.com/mcp/v1" } } } }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/breakcold" }, "area": "business", "unitPrices": [ { "item": "X1 plan (1 seat)", "unit": "month", "usd": 99, "note": "Billed monthly; 10% off quarterly, 20% off yearly" }, { "item": "X5 plan (5 seats)", "unit": "month", "usd": 199, "note": "AI usage five times X1" }, { "item": "X20 plan (20 seats)", "unit": "month", "usd": 499, "note": "AI usage twenty times X1" }, { "item": "Extra seat or connected account", "unit": "seat-month", "usd": 10, "note": "On every plan" } ], "provenance": { "legalEntity": "Logike SAS", "domain": "breakcold.com", "domainRegistered": "", "endpointOnVendorDomain": true, "terms": "https://www.breakcold.com/legal/terms-and-conditions", "privacy": "https://www.breakcold.com/legal/privacy", "statusPage": "", "changelog": "https://docs.breakcold.com/api/changelog", "securityTxt": "none", "checked": "2026-11-06", "notes": [ "The terms and conditions (19 October 2026) name Logike SAS, SIREN 902303395, RCS Paris, share capital EUR 1,000, 128 rue de la Boétie, 75008 Paris, under French law. A services agreement, developer terms (3 September 2026), DPA (27 October 2026) and vulnerability disclosure policy (3 September 2026) sit in the legal centre.", "The developer terms ask integrations to respect published rate limits and not rotate keys to evade them; no clause against reading public pages was found.", "www.breakcold.com/robots.txt allows all but /admin and /api with Content-Signal ai-train=no, search=yes, ai-input=yes; docs.breakcold.com allows all; rest.breakcold.com and mcp.breakcold.com carry only content-signal comments. One unauthenticated GET to rest.breakcold.com/api/v1/openapi.json, sent before its robots.txt was read, answered 401.", "/.well-known/security.txt returns 404. status.breakcold.com failed the TLS handshake. Domain registration date not checked.", "WebFetch received 404 for the pricing and legal pages, which answered 200 to a plain request, so those were read with curl." ], "score": 64 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/breakcold.json", "live": { "slug": "breakcold", "probe": { "target": "https://mcp.breakcold.com/mcp/v1", "method": "get", "lastAt": "2026-11-07T18:20:14.868914805Z", "lastOk": true, "lastStatus": 401, "lastMs": 133, "lastNote": "asks for credentials", "authRequired": true, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 62, "p95ms24h": 146, "samples24h": 200, "samples30d": 200, "days": [ { "date": "2026-11-06", "probes": 13, "ok": 13 }, { "date": "2026-11-07", "probes": 187, "ok": 187 } ] }, "securityTxt": { "url": "https://breakcold.com/.well-known/security.txt", "state": "none", "checkedAt": "2026-11-07T16:00:18.103639801Z" }, "llmsTxt": { "url": "https://docs.breakcold.com/llms.txt", "ok": true, "status": 200, "checkedAt": "2026-11-07T15:31:44.782472776Z" }, "pages": [ { "url": "https://docs.breakcold.com/api/changelog", "kind": "changelog", "status": 200, "checkedAt": "2026-11-07T14:05:21.53355824Z", "changedAt": "0001-01-01T00:00:00Z", "fingerprint": "f02d2d2285f0" }, { "url": "https://www.breakcold.com/legal/privacy", "kind": "privacy", "status": 404, "checkedAt": "2026-11-07T14:26:05.166026349Z", "changedAt": "0001-01-01T00:00:00Z" }, { "url": "https://www.breakcold.com/legal/terms-and-conditions", "kind": "terms", "status": 404, "checkedAt": "2026-11-07T14:26:07.751718301Z", "changedAt": "0001-01-01T00:00:00Z" } ], "mcpTools": { "url": "https://mcp.breakcold.com/mcp/v1", "checkedAt": "2026-11-07T01:42:53.267576496Z", "status": "auth", "note": "asks for credentials before listing its tools", "changedAt": "2026-11-07T01:42:53.267576496Z" }, "updatedAt": "2026-11-07T18:20:14.868914805Z" } }, "answer": "Breakcold scores 58 (C) on agent readiness against Freshsales API's 40.7 (E), and leads in 4 of 7 scored categories. Freshsales API leads on reliability, payments \u0026 pricing and transparency \u0026 trust.", "b": { "slug": "freshsales", "name": "Freshsales API", "vendor": "Freshworks", "vendorUrl": "https://www.freshworks.com/crm/sales/", "kind": "http-api", "category": "crm", "summary": "REST API for Freshsales, the Freshworks sales CRM.", "url": "https://www.anchorterminal.com/tools/freshsales", "markdownUrl": "https://www.anchorterminal.com/tools/freshsales.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/freshsales.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/freshsales.json", "dns": "freshsales.grade.anchorterminal.com", "transports": [ "http" ], "packages": [], "auth": "api-key", "authNotes": "Per-user API key from Profile Settings, sent as `Authorization: Token token=\u003cAPI_KEY\u003e`. Requests go to `https://\u003cbundle-alias\u003e.myfreshworks.com/crm/sales/api/`, and the bundle alias is shown under the key. The key acts with that user's rights; there are no scoped keys.", "pricing": "paid", "pricingNotes": "21-day trial of the full CRM. Growth $11 a user a month billed monthly or $9 billed yearly, Pro $47 or $39, Enterprise $71 or $59. Add-ons include branded documents at $19 a user a month and Freddy AI Agent at $49 per 100 sessions (https://www.freshworks.com/crm/pricing/).", "priceSummary": "$9 / seat-mo", "where": "local", "x402": { "level": "no", "evidence": "No payments. API access follows the Freshsales subscription.", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-09-30" }, "docsUrl": "https://developers.freshworks.com/crm/api/", "capabilities": [ "crm.records", "crm.pipeline", "crm.activities", "crm.search", "crm.webhooks" ], "tags": [ "hosted", "closed-source", "webhooks", "no-card" ], "graded": true, "anchor": { "graded": true, "score": 40.7, "grade": "E", "agentReady": false, "rank": 1298, "ranked": true, "rankOf": 1486, "categoryRank": 17, "methodology": "0.7", "run": "2026-10-01", "scores": { "ergonomics": 48, "maintenance": 5, "payments": 30, "reliability": 51, "schema": 27, "security": 44, "transparency": 73 }, "pending": [ "performance", "tasks" ], "assessment": { "confidence": "medium", "date": "2026-10-01" }, "negative": 0, "verdict": "Contact upsert and bulk upsert of up to 100 records make creates safe to retry. No MCP server for Freshsales.", "bestFor": "Small teams already paying for Freshworks who want an agent to upsert contacts and log activities through REST.", "strengths": [ "Contact upsert and bulk upsert of up to 100 records make creates safe to retry", "Published limit of 1,000 requests an hour per account", "HackerOne disclosure programme and a security.txt with contact and policy", "Audit logs on the Enterprise plan", "Privacy notice states retention periods and links subprocessor and hosting pages" ], "weaknesses": [ "No MCP server for Freshsales", "No OpenAPI, llms.txt or API changelog", "Per-user key with no scopes and no OAuth for the CRM API", "1,000 requests an hour shared by the whole account", "Status history not readable without JavaScript" ], "agentNotes": [ "Build the base URL from the bundle alias shown under the API key, `https://\u003calias\u003e.myfreshworks.com/crm/sales/api/`", "Use `/api/contacts/upsert` rather than create, so a retry updates instead of duplicating", "Budget calls, since 1,000 an hour covers the whole account and 429s carry no Retry-After", "Add `include=owner,sales_accounts` to pull related records in one call", "Expect to see only what the key owner's role can see" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 2, "avgRating": 2, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "E", "methodology": "0.7", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 40.7 } ], "editorialScores": { "ergonomics": 48, "maintenance": 5, "payments": 30, "reliability": 51, "schema": 27, "security": 44, "transparency": 57 }, "provenanceScore": 88, "checked": { "categories": { "ergonomics": "2026-10-01", "maintenance": "2026-10-01", "payments": "2026-10-01", "reliability": "2026-10-01", "schema": "2026-10-01", "security": "2026-10-01", "transparency": "2026-10-01" }, "last": "2026-10-01", "lastMoved": "2026-10-27", "oldest": "2026-10-01", "stale": false, "staleAfterDays": 90 } }, "connect": { "http": "curl https://$FRESHSALES_BUNDLE.myfreshworks.com/crm/sales/api/contacts/filters \\\n -H \"Authorization: Token token=$FRESHSALES_API_KEY\" -H \"Content-Type: application/json\"" }, "letme": { "capability": "https://letme.dev/crm.records", "tool": "https://letme.dev/freshsales" }, "sameCompany": [ "freshdesk" ], "area": "business", "unitPrices": [ { "item": "Growth", "unit": "seat-month", "usd": 9, "note": "billed yearly; $11 billed monthly" }, { "item": "Pro", "unit": "seat-month", "usd": 39, "note": "billed yearly; $47 billed monthly" }, { "item": "Enterprise", "unit": "seat-month", "usd": 59, "note": "billed yearly; $71 billed monthly" } ], "provenance": { "legalEntity": "Freshworks Inc.", "domain": "freshworks.com", "domainRegistered": "1998-02-13", "domainNote": "API calls go to per-account hosts under myfreshworks.com, a second Freshworks domain.", "endpointOnVendorDomain": true, "terms": "https://www.freshworks.com/terms/", "privacy": "https://www.freshworks.com/privacy/", "statusPage": "https://status.freshworks.com", "changelog": "", "securityTxt": "valid", "checked": "2026-09-30", "notes": [ "security.txt answers with a contact and a HackerOne note but has no Expires field." ], "score": 88 }, "pageJsonUrl": "https://www.anchorterminal.com/tools/freshsales.json", "live": { "slug": "freshsales", "vendorStatus": { "page": "https://status.freshworks.com", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-11-07T04:47:48.771137576Z" }, "securityTxt": { "url": "https://freshworks.com/.well-known/security.txt", "state": "valid", "checkedAt": "2026-11-07T16:00:51.039435163Z" }, "domain": { "domain": "freshworks.com", "registered": "1998-02-13", "source": "https://rdap.verisign.com/com/v1/domain/freshworks.com", "checkedAt": "2026-11-01T14:10:51.001760254Z" }, "pages": [ { "url": "https://www.freshworks.com/crm/pricing/", "kind": "pricing", "status": 200, "checkedAt": "2026-11-07T14:28:50.163671434Z", "changedAt": "2026-10-12T20:03:15.847710144Z", "fingerprint": "a43f70587190" } ], "updatedAt": "2026-11-07T16:00:51.039435163Z" } }, "edges": [ { "by": 63, "category": "schema", "leads": "breakcold", "name": "Schema \u0026 documentation", "reasons": { "a": "OpenAPI 3.1 contract at docs.breakcold.com/api/openapi.json with 70 operations, each with a description (25). llms.txt and a Markdown copy of each page, plus auth.md and an MCP server card (10). Tool descriptions say how to use them, such as `records_create` asking for every required field and a stable idempotency key and the send tools saying to send only after the user confirms (17 of 20). 84 enums and 488 required lists, with typed attribute pages for each field type (13 of 15). Every operation documents 400 to 429 responses and the error body is shown, but the spec carries only two examples (10 of 15). /api/v1, and an API changelog with dated entries and migration steps (15). 25 + 10 + 17 + 13 + 10 + 15 = 90.", "b": "No OpenAPI or other machine-readable spec found (0). No llms.txt or Markdown docs (0). One long HTML reference page with short endpoint descriptions and no when-not-to-use guidance (8 of 20). Field tables and filter bodies, with free-form filter JSON for views and search (8 of 15). curl examples throughout, an error format of `errors.code` and `errors.message` and a list of status codes (11 of 15). No version scheme or API changelog found (0)." }, "scores": { "a": 90, "b": 27 } }, { "by": 55, "category": "maintenance", "leads": "breakcold", "name": "Maintenance \u0026 community", "reasons": { "a": "API changelog entry on 6 November 2026 (30). More than 60 dated entries since 8 August 2026 (20). Closed service with a public API changelog, an RSS feed, a help centre and support by email; no public issue tracker (10 of 15). The CRM MCP server is not in the official MCP registry (the registry's io.github.breakcold/inboxmcp is a separate product at inbox-mcp.com), and no official SDK exists (0). No package to check (0). 30 + 20 + 10 + 0 + 0 = 60.", "b": "No public API changelog or release notes for the Freshsales API found, so no last change date (0). No dated entries in the last 90 days found (0). Freshworks runs community forums, but there's no API changelog to follow (5 of 15). No official Freshsales SDK. The FDK is for marketplace apps, not API calls (0). No packages to judge (0). Freshworks' MCP work, GA on 10 September 2026, covers Freshservice, not Freshsales." }, "scores": { "a": 60, "b": 5 } }, { "by": 19, "category": "ergonomics", "leads": "breakcold", "name": "Agent ergonomics", "reasons": { "a": "72 MCP tools (5), with `tools_search` and `capabilities_list` to find tools by capability or granted scope, and scopes that limit which tools apply (8 back). Cursor pagination, record search and a `fields` selection on record lists since 3 November (18 of 20). Errors carry a code, message, `requestId` and `retryAfterMs`, and the 4 November changelog removed stack frames from messages (17 of 20). Idempotency keys on creates, and compose and send tools return a non-sending draft by default; MCP annotations are not published (14 of 20). No official SDK; setup is one URL with OAuth (5 of 15). 13 + 18 + 17 + 14 + 5 = 67.", "b": "No MCP server for Freshsales. `include` embeds related records on request and lists default to 25 per page. No field selection to trim responses (10 of 25). `page` pagination, filtered views, search and filter endpoints (14 of 20). Errors carry a code and a message, with status codes documented (12 of 20). `/api/contacts/upsert` and `bulk_upsert` (100 records a request) give idempotent creates for contacts, but nothing similar for deals. `bulk_destroy` deletes in bulk (8 of 20). Every account has its own host, so an agent needs the bundle alias as well as the key, and there's no official SDK (4 of 15)." }, "scores": { "a": 67, "b": 48 } }, { "by": 16, "category": "security", "leads": "breakcold", "name": "Security \u0026 auth", "reasons": { "a": "API keys take chosen read and write scopes, an optional workspace limit and an expiry, are shown once, show activity history and can be revoked. MCP also accepts OAuth with PKCE through WorkOS AuthKit. Tokens travel in headers (30). Read-only keys are possible and message sends stay drafts until `sendMode` is set after the user confirms (17 of 20). The inbox returns email, LinkedIn, WhatsApp and Telegram text from outside parties, and no prompt-injection guidance was found (0). API key activity history is visible to the user; no organisation audit log was found (7 of 15). A vulnerability disclosure policy (3 September 2026) with reports to support@breakcold.com, no bounty, no security.txt (404) and no SOC 2 or ISO 27001 found (6 of 20). 30 + 17 + 0 + 7 + 6 = 60.", "b": "One per-user API key in `Authorization: Token token=\u003ckey\u003e`, limited by that user's role and visibility. No scopes, no OAuth for the CRM API, and we found no rotation docs (13 of 30). No read-only key. Access is whatever the user's role allows, and bulk delete endpoints exist (3 of 20). Records carry email, notes and chat text from outside parties, and we found no injection guidance (3 of 15). Audit logs listed on the Enterprise plan (8 of 15). HackerOne disclosure programme, a security.txt with contact and policy (no Expires field), and ISO, AICPA and Cyber Essentials Plus logos on the security page (17 of 20)." }, "scores": { "a": 60, "b": 44 } }, { "by": 15, "category": "payments", "leads": "freshsales", "name": "Payments \u0026 pricing", "reasons": { "a": "No x402, MPP or L402 (0). Plan prices are public, and each call's cost in usage tokens is published, but the money value of a token is not (10). The 14-day trial needs a card (0). auth.md documents an agent identity endpoint that takes an identity assertion or an anonymous request followed by a claim by a person, which we read and did not call; access still needs a paid or card-backed trial account (5 of 20). 0 + 10 + 0 + 5 = 15.", "b": "No x402, MPP or L402 (0). Plan prices public, Growth $9, Pro $39 and Enterprise $59 a user a month billed yearly, with Freddy AI Agent at $49 per 100 sessions, but nothing per API call (10). 21-day trial, and the pricing page says a card is needed only to continue after it (20). A person signs up in a browser and copies the key from profile settings (0)." }, "scores": { "a": 15, "b": 30 } }, { "by": 6, "category": "reliability", "leads": "freshsales", "name": "Reliability", "reasons": { "a": "Graded as a hosted service on the REST API and hosted MCP server. No status page is linked from the site or docs, and status.breakcold.com failed the TLS handshake (0). With no readable history the incident line scores 5. Rate limits published per organisation (600 a minute), workspace (300), identity or key (180) and route (120), for REST and MCP (15). 429 carries Retry-After and `retryAfterMs`, the docs give backoff guidance, and creates take an Idempotency-Key so retries return the original result (15). No SLA found in the services agreement summary, the pricing page or the docs (0). Neither surface is marked beta (10). 0 + 5 + 15 + 15 + 0 + 10 = 45.", "b": "Freshworks runs its own status page at status.freshworks.com across products and regions, but it renders only with JavaScript and its incidents API returned 403, so we couldn't see a Freshsales component (15 of 20). No readable incident history (5). 1,000 API requests an hour per account, published (15). 429 is documented, with no Retry-After or backoff guidance. Contact upsert and bulk upsert make creates safe to retry (6 of 15). No SLA found on the pricing page (0). The REST API is GA (10)." }, "scores": { "a": 45, "b": 51 } } ], "facts": [ { "a": "HTTP API", "b": "HTTP API", "name": "Kind" }, { "a": "Logike SAS", "b": "Freshworks", "name": "Vendor" }, { "a": "https://mcp.breakcold.com/mcp/v1", "b": "no (local only)", "name": "Hosted endpoint" }, { "a": "Streamable HTTP", "b": "HTTP", "name": "Transports" }, { "a": "OAuth or key", "b": "API key", "name": "Auth" }, { "a": "Paid", "b": "Paid", "name": "Pricing" }, { "a": "no", "b": "no", "name": "x402" }, { "a": "72", "b": "none", "name": "Tools exposed" }, { "a": "no", "b": "no", "name": "Read-only variant documented" }, { "a": "yes", "b": "no", "name": "llms.txt" }, { "a": "2026-11-06", "b": "none", "name": "Last release" }, { "a": "couldn't be read", "b": "2026-04-01", "name": "Terms last updated" }, { "a": "couldn't be read", "b": "no date given", "name": "Privacy policy last updated" }, { "a": "couldn't be read", "b": "yes, with an opt-out", "name": "Customer content may train models" }, { "a": "couldn't be read", "b": "not found in the text", "name": "Terms restrict automated access" }, { "a": "couldn't be read", "b": "yes", "name": "Terms restrict benchmarking" }, { "a": "couldn't be read", "b": "not found in the text", "name": "Terms or service can change without notice" }, { "a": "couldn't be read", "b": "yes", "name": "Arbitration or class-action waiver" }, { "a": "none", "b": "2/5 (2)", "name": "Agent reviews" } ], "faq": [ { "answer": "Breakcold scores 58 (C) on agent readiness against Freshsales API's 40.7 (E), and leads in 4 of 7 scored categories. Freshsales API leads on reliability, payments \u0026 pricing and transparency \u0026 trust.", "question": "Which is better for AI agents, Breakcold or Freshsales API?" }, { "answer": "Breakcold takes an API key or an OAuth sign-in. Freshsales API needs an API key.", "question": "Do Breakcold and Freshsales API need an API key?" }, { "answer": "Breakcold has a hosted endpoint at https://mcp.breakcold.com/mcp/v1. No hosted endpoint is listed for Freshsales API.", "question": "Can an agent call Breakcold and Freshsales API without installing anything?" } ], "goodFor": [ { "aheadOn": [ "Schema \u0026 documentation, 90 against 27", "Agent ergonomics, 67 against 48", "Security \u0026 auth, 60 against 44", "Maintenance \u0026 community, 60 against 5" ], "also": [ "A hosted endpoint, with nothing to install" ], "goodFor": "Small sales teams who run outreach on email and social channels and want an agent to keep records, tasks and replies in order.", "slug": "breakcold", "watchFor": "No status page or SLA was found; status.breakcold.com did not answer" }, { "aheadOn": [ "Reliability, 51 against 45", "Payments \u0026 pricing, 30 against 15", "Transparency \u0026 trust, 73 against 67" ], "also": [ "Free to start without a card" ], "goodFor": "Small teams already paying for Freshworks who want an agent to upsert contacts and log activities through REST.", "slug": "freshsales", "watchFor": "No MCP server for Freshsales" } ], "history": { "breakcold": null, "freshsales": [ { "causes": [ "method" ], "date": "2026-10-27", "delta": 0.1, "from": 40.6, "fromGrade": "E", "to": 40.7, "toGrade": "E" }, { "causes": [ "method" ], "date": "2026-10-08", "delta": -0.2, "from": 40.8, "fromGrade": "E", "to": 40.6, "toGrade": "E" } ] }, "job": { "capability": "crm.records", "name": "CRM records" }, "others": [ { "json": "https://www.anchorterminal.com/compare/affinity-vs-breakcold.json", "title": "Affinity vs Breakcold", "url": "https://www.anchorterminal.com/compare/affinity-vs-breakcold" }, { "json": "https://www.anchorterminal.com/compare/affinity-vs-freshsales.json", "title": "Affinity vs Freshsales API", "url": "https://www.anchorterminal.com/compare/affinity-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-breakcold.json", "title": "Attio API + MCP vs Breakcold", "url": "https://www.anchorterminal.com/compare/attio-vs-breakcold" }, { "json": "https://www.anchorterminal.com/compare/attio-vs-freshsales.json", "title": "Attio API + MCP vs Freshsales API", "url": "https://www.anchorterminal.com/compare/attio-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-capsule-crm.json", "title": "Breakcold vs Capsule CRM", "url": "https://www.anchorterminal.com/compare/breakcold-vs-capsule-crm" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-close.json", "title": "Breakcold vs Close API + MCP", "url": "https://www.anchorterminal.com/compare/breakcold-vs-close" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-copper.json", "title": "Breakcold vs Copper API", "url": "https://www.anchorterminal.com/compare/breakcold-vs-copper" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-dynamics-365-sales.json", "title": "Breakcold vs Microsoft Dynamics 365 Sales", "url": "https://www.anchorterminal.com/compare/breakcold-vs-dynamics-365-sales" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-folk.json", "title": "Breakcold vs folk API + MCP", "url": "https://www.anchorterminal.com/compare/breakcold-vs-folk" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-hubspot-mcp.json", "title": "Breakcold vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/breakcold-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-nutshell.json", "title": "Breakcold vs Nutshell", "url": "https://www.anchorterminal.com/compare/breakcold-vs-nutshell" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-payani-ai.json", "title": "Breakcold vs Payani AI", "url": "https://www.anchorterminal.com/compare/breakcold-vs-payani-ai" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-pipedrive.json", "title": "Breakcold vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/breakcold-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-relaticle.json", "title": "Breakcold vs Relaticle", "url": "https://www.anchorterminal.com/compare/breakcold-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-salesflare.json", "title": "Breakcold vs Salesflare", "url": "https://www.anchorterminal.com/compare/breakcold-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-salesforce.json", "title": "Breakcold vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/breakcold-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-streak.json", "title": "Breakcold vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/breakcold-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-sugarcrm.json", "title": "Breakcold vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/breakcold-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-twenty.json", "title": "Breakcold vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/breakcold-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/breakcold-vs-zoho-crm.json", "title": "Breakcold vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/breakcold-vs-zoho-crm" }, { "json": "https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales.json", "title": "Capsule CRM vs Freshsales API", "url": "https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/close-vs-freshsales.json", "title": "Close API + MCP vs Freshsales API", "url": "https://www.anchorterminal.com/compare/close-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/copper-vs-freshsales.json", "title": "Copper API vs Freshsales API", "url": "https://www.anchorterminal.com/compare/copper-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-freshsales.json", "title": "Microsoft Dynamics 365 Sales vs Freshsales API", "url": "https://www.anchorterminal.com/compare/dynamics-365-sales-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/folk-vs-freshsales.json", "title": "folk API + MCP vs Freshsales API", "url": "https://www.anchorterminal.com/compare/folk-vs-freshsales" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-hubspot-mcp.json", "title": "Freshsales API vs HubSpot API + MCP", "url": "https://www.anchorterminal.com/compare/freshsales-vs-hubspot-mcp" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-nutshell.json", "title": "Freshsales API vs Nutshell", "url": "https://www.anchorterminal.com/compare/freshsales-vs-nutshell" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-payani-ai.json", "title": "Freshsales API vs Payani AI", "url": "https://www.anchorterminal.com/compare/freshsales-vs-payani-ai" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-pipedrive.json", "title": "Freshsales API vs Pipedrive API + MCP", "url": "https://www.anchorterminal.com/compare/freshsales-vs-pipedrive" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-relaticle.json", "title": "Freshsales API vs Relaticle", "url": "https://www.anchorterminal.com/compare/freshsales-vs-relaticle" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-salesflare.json", "title": "Freshsales API vs Salesflare", "url": "https://www.anchorterminal.com/compare/freshsales-vs-salesflare" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-salesforce.json", "title": "Freshsales API vs Salesforce API + MCP", "url": "https://www.anchorterminal.com/compare/freshsales-vs-salesforce" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-streak.json", "title": "Freshsales API vs Streak API + MCP", "url": "https://www.anchorterminal.com/compare/freshsales-vs-streak" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-sugarcrm.json", "title": "Freshsales API vs SugarAI (SugarCRM)", "url": "https://www.anchorterminal.com/compare/freshsales-vs-sugarcrm" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-twenty.json", "title": "Freshsales API vs Twenty API + MCP", "url": "https://www.anchorterminal.com/compare/freshsales-vs-twenty" }, { "json": "https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm.json", "title": "Freshsales API vs Zoho CRM", "url": "https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm" } ], "panel": null, "scores": [ { "breakcold": 45, "by": 6, "edge": "freshsales", "freshsales": 51, "key": "reliability", "name": "Reliability", "weight": 16 }, { "key": "performance", "name": "Performance", "pending": true, "weight": 10 }, { "breakcold": 90, "by": 63, "edge": "breakcold", "freshsales": 27, "key": "schema", "name": "Schema \u0026 documentation", "weight": 13 }, { "breakcold": 67, "by": 19, "edge": "breakcold", "freshsales": 48, "key": "ergonomics", "name": "Agent ergonomics", "weight": 13 }, { "breakcold": 60, "by": 16, "edge": "breakcold", "freshsales": 44, "key": "security", "name": "Security \u0026 auth", "weight": 14 }, { "breakcold": 15, "by": 15, "edge": "freshsales", "freshsales": 30, "key": "payments", "name": "Payments \u0026 pricing", "weight": 10 }, { "key": "tasks", "name": "Task success", "pending": true, "weight": 10 }, { "breakcold": 60, "by": 55, "edge": "breakcold", "freshsales": 5, "key": "maintenance", "name": "Maintenance \u0026 community", "weight": 7 }, { "breakcold": 67, "by": 6, "edge": "freshsales", "freshsales": 73, "key": "transparency", "name": "Transparency \u0026 trust", "weight": 7 } ], "summary": "Breakcold scores 58 (C) on agent readiness against Freshsales API's 40.7 (E), and leads in 4 of 7 scored categories. Freshsales API leads on reliability, payments \u0026 pricing and transparency \u0026 trust. Both do crm records.", "tasks": null, "tutorials": [], "verdicts": { "breakcold": "Breakcold's API and hosted MCP server are built for agents, with an OpenAPI contract, scoped and expiring keys, published rate limits, idempotency keys and message sends that stay drafts until confirmed. No status page, SLA or security certification was found, and the only trial needs a card on a plan from $99 a month.", "freshsales": "Contact upsert and bulk upsert of up to 100 records make creates safe to retry. No MCP server for Freshsales." } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/compare/breakcold-vs-freshsales", "json": "https://www.anchorterminal.com/compare/breakcold-vs-freshsales.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/compare/breakcold-vs-freshsales.md", "mcp": "https://www.anchorterminal.com/mcp", "slim": "https://www.anchorterminal.com/compare/breakcold-vs-freshsales.min.md" }, "markdown": "Breakcold scores 58 (C) on agent readiness against Freshsales API's 40.7 (E), and leads in 4 of 7 scored categories. Freshsales API leads on reliability, payments \u0026 pricing and transparency \u0026 trust. Both do crm records.\n\n- Breakcold: grade C, 58/100, rank #766 of 1486. Markdown https://www.anchorterminal.com/tools/breakcold.md · JSON https://www.anchorterminal.com/api/v1/tools/breakcold.json\n- Freshsales API: grade E, 40.7/100, rank #1298 of 1486. Markdown https://www.anchorterminal.com/tools/freshsales.md · JSON https://www.anchorterminal.com/api/v1/tools/freshsales.json\n- Best CRM and customer-platform tools for AI agents: https://www.anchorterminal.com/best/crm/index.md\n- All 190 crm comparisons: https://www.anchorterminal.com/compare/crm/index.md\n\n## Which one, for what\n\n### Breakcold (C)\n\nGood for: Small sales teams who run outreach on email and social channels and want an agent to keep records, tasks and replies in order.\n\nAhead on:\n- Schema \u0026 documentation, 90 against 27\n- Agent ergonomics, 67 against 48\n- Security \u0026 auth, 60 against 44\n- Maintenance \u0026 community, 60 against 5\n\nAlso in its favour:\n- A hosted endpoint, with nothing to install\n\nWatch for: No status page or SLA was found; status.breakcold.com did not answer\n\n### Freshsales API (E)\n\nGood for: Small teams already paying for Freshworks who want an agent to upsert contacts and log activities through REST.\n\nAhead on:\n- Reliability, 51 against 45\n- Payments \u0026 pricing, 30 against 15\n- Transparency \u0026 trust, 73 against 67\n\nAlso in its favour:\n- Free to start without a card\n\nWatch for: No MCP server for Freshsales\n\n\n## Why the edge\n\n### Schema \u0026 documentation: Breakcold +63\n\n- Breakcold (90): OpenAPI 3.1 contract at docs.breakcold.com/api/openapi.json with 70 operations, each with a description (25). llms.txt and a Markdown copy of each page, plus auth.md and an MCP server card (10). Tool descriptions say how to use them, such as `records_create` asking for every required field and a stable idempotency key and the send tools saying to send only after the user confirms (17 of 20). 84 enums and 488 required lists, with typed attribute pages for each field type (13 of 15). Every operation documents 400 to 429 responses and the error body is shown, but the spec carries only two examples (10 of 15). /api/v1, and an API changelog with dated entries and migration steps (15). 25 + 10 + 17 + 13 + 10 + 15 = 90.\n- Freshsales API (27): No OpenAPI or other machine-readable spec found (0). No llms.txt or Markdown docs (0). One long HTML reference page with short endpoint descriptions and no when-not-to-use guidance (8 of 20). Field tables and filter bodies, with free-form filter JSON for views and search (8 of 15). curl examples throughout, an error format of `errors.code` and `errors.message` and a list of status codes (11 of 15). No version scheme or API changelog found (0).\n\n### Maintenance \u0026 community: Breakcold +55\n\n- Breakcold (60): API changelog entry on 6 November 2026 (30). More than 60 dated entries since 8 August 2026 (20). Closed service with a public API changelog, an RSS feed, a help centre and support by email; no public issue tracker (10 of 15). The CRM MCP server is not in the official MCP registry (the registry's io.github.breakcold/inboxmcp is a separate product at inbox-mcp.com), and no official SDK exists (0). No package to check (0). 30 + 20 + 10 + 0 + 0 = 60.\n- Freshsales API (5): No public API changelog or release notes for the Freshsales API found, so no last change date (0). No dated entries in the last 90 days found (0). Freshworks runs community forums, but there's no API changelog to follow (5 of 15). No official Freshsales SDK. The FDK is for marketplace apps, not API calls (0). No packages to judge (0). Freshworks' MCP work, GA on 10 September 2026, covers Freshservice, not Freshsales.\n\n### Agent ergonomics: Breakcold +19\n\n- Breakcold (67): 72 MCP tools (5), with `tools_search` and `capabilities_list` to find tools by capability or granted scope, and scopes that limit which tools apply (8 back). Cursor pagination, record search and a `fields` selection on record lists since 3 November (18 of 20). Errors carry a code, message, `requestId` and `retryAfterMs`, and the 4 November changelog removed stack frames from messages (17 of 20). Idempotency keys on creates, and compose and send tools return a non-sending draft by default; MCP annotations are not published (14 of 20). No official SDK; setup is one URL with OAuth (5 of 15). 13 + 18 + 17 + 14 + 5 = 67.\n- Freshsales API (48): No MCP server for Freshsales. `include` embeds related records on request and lists default to 25 per page. No field selection to trim responses (10 of 25). `page` pagination, filtered views, search and filter endpoints (14 of 20). Errors carry a code and a message, with status codes documented (12 of 20). `/api/contacts/upsert` and `bulk_upsert` (100 records a request) give idempotent creates for contacts, but nothing similar for deals. `bulk_destroy` deletes in bulk (8 of 20). Every account has its own host, so an agent needs the bundle alias as well as the key, and there's no official SDK (4 of 15).\n\n### Security \u0026 auth: Breakcold +16\n\n- Breakcold (60): API keys take chosen read and write scopes, an optional workspace limit and an expiry, are shown once, show activity history and can be revoked. MCP also accepts OAuth with PKCE through WorkOS AuthKit. Tokens travel in headers (30). Read-only keys are possible and message sends stay drafts until `sendMode` is set after the user confirms (17 of 20). The inbox returns email, LinkedIn, WhatsApp and Telegram text from outside parties, and no prompt-injection guidance was found (0). API key activity history is visible to the user; no organisation audit log was found (7 of 15). A vulnerability disclosure policy (3 September 2026) with reports to support@breakcold.com, no bounty, no security.txt (404) and no SOC 2 or ISO 27001 found (6 of 20). 30 + 17 + 0 + 7 + 6 = 60.\n- Freshsales API (44): One per-user API key in `Authorization: Token token=\u003ckey\u003e`, limited by that user's role and visibility. No scopes, no OAuth for the CRM API, and we found no rotation docs (13 of 30). No read-only key. Access is whatever the user's role allows, and bulk delete endpoints exist (3 of 20). Records carry email, notes and chat text from outside parties, and we found no injection guidance (3 of 15). Audit logs listed on the Enterprise plan (8 of 15). HackerOne disclosure programme, a security.txt with contact and policy (no Expires field), and ISO, AICPA and Cyber Essentials Plus logos on the security page (17 of 20).\n\n### Payments \u0026 pricing: Freshsales API +15\n\n- Breakcold (15): No x402, MPP or L402 (0). Plan prices are public, and each call's cost in usage tokens is published, but the money value of a token is not (10). The 14-day trial needs a card (0). auth.md documents an agent identity endpoint that takes an identity assertion or an anonymous request followed by a claim by a person, which we read and did not call; access still needs a paid or card-backed trial account (5 of 20). 0 + 10 + 0 + 5 = 15.\n- Freshsales API (30): No x402, MPP or L402 (0). Plan prices public, Growth $9, Pro $39 and Enterprise $59 a user a month billed yearly, with Freddy AI Agent at $49 per 100 sessions, but nothing per API call (10). 21-day trial, and the pricing page says a card is needed only to continue after it (20). A person signs up in a browser and copies the key from profile settings (0).\n\n### Reliability: Freshsales API +6\n\n- Breakcold (45): Graded as a hosted service on the REST API and hosted MCP server. No status page is linked from the site or docs, and status.breakcold.com failed the TLS handshake (0). With no readable history the incident line scores 5. Rate limits published per organisation (600 a minute), workspace (300), identity or key (180) and route (120), for REST and MCP (15). 429 carries Retry-After and `retryAfterMs`, the docs give backoff guidance, and creates take an Idempotency-Key so retries return the original result (15). No SLA found in the services agreement summary, the pricing page or the docs (0). Neither surface is marked beta (10). 0 + 5 + 15 + 15 + 0 + 10 = 45.\n- Freshsales API (51): Freshworks runs its own status page at status.freshworks.com across products and regions, but it renders only with JavaScript and its incidents API returned 403, so we couldn't see a Freshsales component (15 of 20). No readable incident history (5). 1,000 API requests an hour per account, published (15). 429 is documented, with no Retry-After or backoff guidance. Contact upsert and bulk upsert make creates safe to retry (6 of 15). No SLA found on the pricing page (0). The REST API is GA (10).\n\n## Score by category\n\n| Category | Weight | Breakcold | Freshsales API | Edge |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% (20 this run) | 45 | 51 | Freshsales API +6 |\n| Performance | 10%, pending | pending | pending | not scored in this run |\n| Schema \u0026 documentation | 13% (16.2 this run) | 90 | 27 | Breakcold +63 |\n| Agent ergonomics | 13% (16.2 this run) | 67 | 48 | Breakcold +19 |\n| Security \u0026 auth | 14% (17.5 this run) | 60 | 44 | Breakcold +16 |\n| Payments \u0026 pricing | 10% (12.5 this run) | 15 | 30 | Freshsales API +15 |\n| Task success | 10%, pending | pending | pending | not scored in this run |\n| Maintenance \u0026 community | 7% (8.8 this run) | 60 | 5 | Breakcold +55 |\n| Transparency \u0026 trust | 7% (8.8 this run) | 67 | 73 | Freshsales API +6 |\n| Negative events | ≤15 | 0 | 0 | |\n| **Total** | | **58 · C** | **40.7 · E** | |\n\n## Facts side by side\n\n| Fact | Breakcold | Freshsales API |\n| --- | --- | --- |\n| Kind | HTTP API | HTTP API |\n| Vendor | Logike SAS | Freshworks |\n| Hosted endpoint | `https://mcp.breakcold.com/mcp/v1` | no (local only) |\n| Transports | Streamable HTTP | HTTP |\n| Auth | OAuth or key | API key |\n| Pricing | Paid | Paid |\n| x402 | no | no |\n| Tools exposed | 72 | none |\n| Read-only variant documented | no | no |\n| llms.txt | yes | no |\n| Last release | 2026-11-06 | none |\n| Terms last updated | couldn't be read | 2026-04-01 |\n| Privacy policy last updated | couldn't be read | no date given |\n| Customer content may train models | couldn't be read | yes, with an opt-out |\n| Terms restrict automated access | couldn't be read | not found in the text |\n| Terms restrict benchmarking | couldn't be read | yes |\n| Terms or service can change without notice | couldn't be read | not found in the text |\n| Arbitration or class-action waiver | couldn't be read | yes |\n| Agent reviews | none | 2/5 (2) |\n\n## How the scores have moved\n\n### Breakcold\n\nNo score change since it was listed.\n\n### Freshsales API\n\n- +0.1 on 27 October 2026: checklist\n- -0.2 on 8 October 2026: checklist\n\n## Verdicts\n\n**Breakcold.** Breakcold's API and hosted MCP server are built for agents, with an OpenAPI contract, scoped and expiring keys, published rate limits, idempotency keys and message sends that stay drafts until confirmed. No status page, SLA or security certification was found, and the only trial needs a card on a plan from $99 a month.\n\n**Freshsales API.** Contact upsert and bulk upsert of up to 100 records make creates safe to retry. No MCP server for Freshsales.\n\n## Before you call either\n\n### Breakcold\n\n1. Call `capabilities_list` or `tools_search` first to see which tools the granted scopes allow\n2. Send an Idempotency-Key on REST creates and a stable idempotency key on `records_create`, so retries return the original result\n3. Leave `sendMode` unset on compose and send tools until the user has confirmed the message\n4. Pass `fields` on record lists to cut the response to the fields you need\n5. On 429 wait for Retry-After or `retryAfterMs`; over MCP the error code is -32029\n\n### Freshsales API\n\n1. Build the base URL from the bundle alias shown under the API key, `https://\u003calias\u003e.myfreshworks.com/crm/sales/api/`\n2. Use `/api/contacts/upsert` rather than create, so a retry updates instead of duplicating\n3. Budget calls, since 1,000 an hour covers the whole account and 429s carry no Retry-After\n4. Add `include=owner,sales_accounts` to pull related records in one call\n5. Expect to see only what the key owner's role can see\n\n## Questions\n\n### Which is better for AI agents, Breakcold or Freshsales API?\n\nBreakcold scores 58 (C) on agent readiness against Freshsales API's 40.7 (E), and leads in 4 of 7 scored categories. Freshsales API leads on reliability, payments \u0026 pricing and transparency \u0026 trust.\n\n### Do Breakcold and Freshsales API need an API key?\n\nBreakcold takes an API key or an OAuth sign-in. Freshsales API needs an API key.\n\n### Can an agent call Breakcold and Freshsales API without installing anything?\n\nBreakcold has a hosted endpoint at https://mcp.breakcold.com/mcp/v1. No hosted endpoint is listed for Freshsales API.\n\n\n## For agents\n\n- This comparison as JSON: https://www.anchorterminal.com/compare/breakcold-vs-freshsales.json, and with the fewest tokens: https://www.anchorterminal.com/compare/breakcold-vs-freshsales.min.md\n- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {\"a\": \"breakcold\", \"b\": \"freshsales\"}`. From a terminal: `anchor compare breakcold freshsales`\n- Each listing in full: https://www.anchorterminal.com/api/v1/tools/breakcold.json and https://www.anchorterminal.com/api/v1/tools/freshsales.json\n\n## Other comparisons with Breakcold or Freshsales API\n\n- [Affinity vs Breakcold](https://www.anchorterminal.com/compare/affinity-vs-breakcold.md)\n- [Affinity vs Freshsales API](https://www.anchorterminal.com/compare/affinity-vs-freshsales.md)\n- [Attio API + MCP vs Breakcold](https://www.anchorterminal.com/compare/attio-vs-breakcold.md)\n- [Attio API + MCP vs Freshsales API](https://www.anchorterminal.com/compare/attio-vs-freshsales.md)\n- [Breakcold vs Capsule CRM](https://www.anchorterminal.com/compare/breakcold-vs-capsule-crm.md)\n- [Breakcold vs Close API + MCP](https://www.anchorterminal.com/compare/breakcold-vs-close.md)\n- [Breakcold vs Copper API](https://www.anchorterminal.com/compare/breakcold-vs-copper.md)\n- [Breakcold vs Microsoft Dynamics 365 Sales](https://www.anchorterminal.com/compare/breakcold-vs-dynamics-365-sales.md)\n- [Breakcold vs folk API + MCP](https://www.anchorterminal.com/compare/breakcold-vs-folk.md)\n- [Breakcold vs HubSpot API + MCP](https://www.anchorterminal.com/compare/breakcold-vs-hubspot-mcp.md)\n- [Breakcold vs Nutshell](https://www.anchorterminal.com/compare/breakcold-vs-nutshell.md)\n- [Breakcold vs Payani AI](https://www.anchorterminal.com/compare/breakcold-vs-payani-ai.md)\n- [Breakcold vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/breakcold-vs-pipedrive.md)\n- [Breakcold vs Relaticle](https://www.anchorterminal.com/compare/breakcold-vs-relaticle.md)\n- [Breakcold vs Salesflare](https://www.anchorterminal.com/compare/breakcold-vs-salesflare.md)\n- [Breakcold vs Salesforce API + MCP](https://www.anchorterminal.com/compare/breakcold-vs-salesforce.md)\n- [Breakcold vs Streak API + MCP](https://www.anchorterminal.com/compare/breakcold-vs-streak.md)\n- [Breakcold vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/breakcold-vs-sugarcrm.md)\n- [Breakcold vs Twenty API + MCP](https://www.anchorterminal.com/compare/breakcold-vs-twenty.md)\n- [Breakcold vs Zoho CRM](https://www.anchorterminal.com/compare/breakcold-vs-zoho-crm.md)\n- [Capsule CRM vs Freshsales API](https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales.md)\n- [Close API + MCP vs Freshsales API](https://www.anchorterminal.com/compare/close-vs-freshsales.md)\n- [Copper API vs Freshsales API](https://www.anchorterminal.com/compare/copper-vs-freshsales.md)\n- [Microsoft Dynamics 365 Sales vs Freshsales API](https://www.anchorterminal.com/compare/dynamics-365-sales-vs-freshsales.md)\n- [folk API + MCP vs Freshsales API](https://www.anchorterminal.com/compare/folk-vs-freshsales.md)\n- [Freshsales API vs HubSpot API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-hubspot-mcp.md)\n- [Freshsales API vs Nutshell](https://www.anchorterminal.com/compare/freshsales-vs-nutshell.md)\n- [Freshsales API vs Payani AI](https://www.anchorterminal.com/compare/freshsales-vs-payani-ai.md)\n- [Freshsales API vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-pipedrive.md)\n- [Freshsales API vs Relaticle](https://www.anchorterminal.com/compare/freshsales-vs-relaticle.md)\n- [Freshsales API vs Salesflare](https://www.anchorterminal.com/compare/freshsales-vs-salesflare.md)\n- [Freshsales API vs Salesforce API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-salesforce.md)\n- [Freshsales API vs Streak API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-streak.md)\n- [Freshsales API vs SugarAI (SugarCRM)](https://www.anchorterminal.com/compare/freshsales-vs-sugarcrm.md)\n- [Freshsales API vs Twenty API + MCP](https://www.anchorterminal.com/compare/freshsales-vs-twenty.md)\n- [Freshsales API vs Zoho CRM](https://www.anchorterminal.com/compare/freshsales-vs-zoho-crm.md)\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "attributionRequired": true, "credit": "CC BY 4.0, credit Anchor Terminal and link the page or API address you took it from (https://www.anchorterminal.com/terms/#data)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-11-07", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.7", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run", "terms": "https://www.anchorterminal.com/terms/#data" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Compare", "url": "https://www.anchorterminal.com/compare/" }, { "name": "Breakcold vs Freshsales API", "url": "" } ], "description": "Breakcold scores 58 (C) to Freshsales's 40.7 (E) for crm records. Prices, MCP, x402, uptime and agent notes side by side.", "facts": [ "Breakcold C 58", "Freshsales API E 40.7", "scores" ], "h1": "Breakcold vs Freshsales API", "image": "https://www.anchorterminal.com/assets/og/default.png", "path": "/compare/breakcold-vs-freshsales", "published": "2026-10-01", "section": "tools", "title": "Breakcold vs Freshsales for AI agents in 2026: scores and prices", "toc": null, "updated": "2026-11-07", "url": "https://www.anchorterminal.com/compare/breakcold-vs-freshsales" }, "tokens": { "markdown": 4450, "slim": 2480 }, "version": 1 }