# Better Stack vs New Relic MCP Server (slim)

> New Relic scores 61 (C) to Better Stack's 54.2 (C) for observability logs. Prices, MCP, x402, uptime and agent notes side by side.

- Full: https://www.anchorterminal.com/compare/better-stack-vs-new-relic.md (~5,550 tokens) · this version ~3,630 tokens · JSON https://www.anchorterminal.com/compare/better-stack-vs-new-relic.json · canonical https://www.anchorterminal.com/compare/better-stack-vs-new-relic
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · MCP: https://www.anchorterminal.com/mcp · Updated: 2026-11-04
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New Relic MCP Server scores 61 (C) on agent readiness against Better Stack's 54.2 (C), and leads in 6 of 7 scored categories. Better Stack leads on payments & pricing. Both do observability logs.

- Better Stack: C 54.2, rank #811 of 1349 · https://www.anchorterminal.com/tools/better-stack.min.md
- New Relic MCP Server: C 61, rank #567 of 1349 · https://www.anchorterminal.com/tools/new-relic.min.md
- Better Stack, good for An agent that investigates incidents, queries logs and metrics with SQL, manages monitors and posts status page updates for a team already on Better Stack, with the Claude plugin as the shortest route. Ahead on Payments & pricing, 40 against 30.
- New Relic MCP Server, good for Agents investigating incidents, errors, deployments and performance in an existing New Relic account, where reads are enough. Ahead on Reliability, 60 against 50; Schema & documentation, 51 against 46; Security & auth, 76 against 60; Maintenance & community, 80 against 71; Transparency & trust, 81 against 69. Also Free to start without a card.

| Category | Better Stack | New Relic MCP Server |
| --- | --- | --- |
| Reliability (16%) | 50 | 60 |
| Performance (10%) | pending | pending |
| Schema & documentation (13%) | 46 | 51 |
| Agent ergonomics (13%) | 55 | 59 |
| Security & auth (14%) | 60 | 76 |
| Payments & pricing (10%) | 40 | 30 |
| Task success (10%) | pending | pending |
| Maintenance & community (7%) | 71 | 80 |
| Transparency & trust (7%) | 69 | 81 |

| Fact (where they differ) | Better Stack | New Relic MCP Server |
| --- | --- | --- |
| Vendor | Better Stack, Inc. | New Relic, Inc. |
| Hosted endpoint | `https://mcp.betterstack.com` | `https://mcp.newrelic.com/mcp/` |
| Auth | OAuth or key | OAuth |
| Price for observability logs | $0.10 per GB of traffic | not published |
| Licence | Proprietary hosted service under the Better Stack Terms of Use. The Claude, Cursor and Codex plugins and the Terraform providers on GitHub are MIT | none |
| Tools exposed | 148 | 40 |
| llms.txt | no | yes |
| MCP registry | not listed | `com.newrelic/mcp-server` |
| Last release | 2026-11-02 | 2026-10-28 |
| Terms last updated | no date given | 2022-11-08 |
| Privacy policy last updated | no date given | 2026-09-14 |
| Terms restrict benchmarking | not found in the text | yes |
| Popularity | 6 stars | none |

Why the edge:
- Security & auth, New Relic MCP Server +16: Better Stack 60 (OAuth sign-in with a Full access level chosen at consent, or API tokens that are global or scoped to one team with Read & write or read access, minted and deleted in Settings. No scopes finer than read and write, no expiry and no PKCE or dynamic registration documented (24 of 30). Read-level tokens and consent, the two header allowlists, and the rule that comments can only be changed by their author or a token. No confirmation step before Remove monitor, Remove dashboard, Resolve incident or Remove team member (12 of 20). Logs, spans, errors and replays are untrusted text returned to the model, and no injection guidance was found in the MCP docs (2 of 15). Audit logs record every API token request with actor_type api_token and the token's name, never its value, and can be streamed to a Telemetry source or any URL, though the pricing page lists audit logs as a $250 a month add-on (12 of 15). SOC 2 Type 2 with the report on request, third-party penetration tests, security@betterstack.com for disclosures. No security.txt (404), no bug bounty and no disclosure policy page (10 of 20). 24 + 12 + 2 + 12 + 10 = 60.); New Relic MCP Server 76 (OAuth 2.0 with the scopes `observability:read`, `offline` and `offline_access`, access tokens that expire after 5 minutes, refresh for 24 hours, revocation by deleting the user or turning off the organisation toggle, and the token acting as the user with no more than their roles; the alternative is a user API key in a header (28). A read scope, organisation toggles that default the API key, preview, Atlassian and AWS routes to off, an organisation-scoped role requirement, and no write tools in the list (16). Logs, error messages and trace attributes are untrusted text and no injection guidance was found (2). NrAuditEvent records sign-ins with IP addresses and NrdbQuery labels queries sent through the server, both queryable by the operator (13). security.txt pointing to a HackerOne programme, a published security policy citing SOC 2 Type 2 and ISO 27001 audits of its facilities and its own penetration testing, and an ISO 42001 certification announced on 29 September 2026; the trust centre itself renders through a script and was unread (17). 28 + 16 + 2 + 13 + 17 = 76.)
- Transparency & trust, New Relic MCP Server +12: Better Stack 69 (Closed service under Terms of Use (14 February 2025) that name Better Stack, Inc., a Delaware corporation, under New York law. The plugins and Terraform providers are MIT (15 of 30). The privacy policy (25 November 2022) gives no retention periods and says data is processed primarily in the EU, while the DPA (25 February 2025) names the United States and other locations and promises return or destruction on termination. Telemetry retention is a plan term (3 days free, 30 days in bundles). OpenAI is a subprocessor and nothing says whether customer data is used for model training (14 of 30). No deprecation policy. The terms allow changes at Better Stack's discretion with continued use as acceptance, and the changelog carries no deprecation notices (3 of 20). Schedule A of the DPA lists nine subprocessors with locations, the security page says data is stored in EU regions by default with custom locations for enterprise, and no notice period for new subprocessors is given (16 of 20). 15 + 14 + 3 + 16 = 48.); New Relic MCP Server 81 (Closed service with clear dated terms (paid 8 November 2022, unpaid 21 October 2021) naming New Relic, Inc. (15). A privacy notice of 14 September 2026, a data retention page with per-namespace periods, a security policy, and the MCP docs' statement that gap-analysis responses aren't stored; the master cloud agreement and the trust centre couldn't be read (22). End-of-life notices with dates (REST API keys, 2025) and a pre-release policy that says preview services can change or end (16). US, EU and JP regions are documented for the server and the platform, but no sub-processor list was found on a readable page (10). 15 + 22 + 16 + 10 = 63.)
- Reliability, New Relic MCP Server +10: Better Stack 50 (Read with the hosted lines and scored on the remote MCP server at mcp.betterstack.com, which fronts the same service as the Incidents and Telemetry APIs. status.betterstack.com runs on Better Stack's own status page product with three components and a 90-day history (20). Between 5 August and 3 November 2026 it records delayed Telemetry data processing in the Europe region from 3 to 6 September in entries of 6 hours 19 minutes, 10 hours 10 minutes, 19 hours 13 minutes, 21 hours 45 minutes and 1 day, a 9-minute Telemetry degradation on 20 August, 39 minutes of wrong downtime notifications on 21 October and 8 minutes of dashboard unavailability on 2 November, every one labelled degraded, plus two migrations labelled maintenance (11 hours 13 minutes on 9 August and 17 hours). About four days of delayed log processing in one region is more than trivial and less than an outage of the API, so between minor-only and one major (15). No rate limit numbers were found in the API or MCP docs (0). The Usage API documents a 429 with the instruction to wait before retrying, with no Retry-After, no backoff guidance and no idempotency keys. `Upsert catalog records` is documented as not creating duplicates when repeated (5 of 15). No SLA. The terms supply the service as is, and the enterprise page lists SLA reporting as a feature (0). The MCP server was announced on 15 September 2025 and carries no beta label (10). 20 + 15 + 0 + 5 + 0 + 10 = 50.); New Relic MCP Server 60 (Scored as a hosted MCP server. status.newrelic.com is an Atlassian Statuspage with 115 components across the US, EU and JP regions and no MCP component (20). history.rss holds seven incidents in the 90 days to 3 November 2026, among them delayed queries and alerts in the US for 49 minutes on 2 November, synthetics ping delays the same day, the JP entity platform unavailable for 67 minutes on 28 October, delayed US data and alerts from 19:24 to 22:04 UTC on 25 September, intermittent UI errors for two and a half hours the same night, a Salesforce support outage on 16 September and a 10-minute EU metric issue. Two regional incidents over an hour on the query and alert paths the server depends on, so one major (10). Published numbers, 2,000 tool calls an hour per user on the MCP server and 25 concurrent NerdGraph requests per user (15). NerdGraph answers 429 on concurrency with guidance to batch or pool, but no Retry-After is documented and nothing covers retries of MCP calls; the tools are reads, so idempotency doesn't arise (8). The pricing page lists support response SLAs, and the paid terms promise commercially reasonable efforts, so no availability SLA (0). Public preview on 4 November 2025, available to all accounts on 3 November 2026 with preview tools marked separately, but no dated GA notice was found (7). 20 + 10 + 15 + 8 + 0 + 7 = 60.)
- Payments & pricing, Better Stack +10: Better Stack 40 (Read with the hosted rubric. No x402, MPP or L402 (0). Per-unit prices are public without login, by GB and region for telemetry, per responder, per status page and per phone number (20). The Free plan has 10 monitors, a status page and 3 GB of logs, the signup page says Sign up for free and names no card, and we did not run the signup flow (20). A person signs up in a browser and mints a token or completes OAuth there (0). 0 + 20 + 20 + 0 = 40.); New Relic MCP Server 30 (No x402, MPP or L402 (0). The pricing page is public for the free tier and data ingest ($0.40 per GB beyond 100 GB), but MCP tools are metered as compute units with no per-call rate, and user and edition prices are quoted on request (10). The free tier includes MCP, 100 GB a month and one full platform user with no card (20). A person signs up in a browser and completes the OAuth flow (0). 0 + 10 + 20 + 0 = 30.)
- Maintenance & community, New Relic MCP Server +9: Better Stack 71 (Read as a closed service. The Claude plugin reached 1.3.12 on 2 November 2026 and the changelog's newest entry is 29 October 2026 (30). Changelog entries on 10 August, 9 September, 1 October, 15 October and 29 October 2026 (20). Public changelog, hello@betterstack.com with a stated reply within a few hours, and a community site. GitHub issues on the plugin repositories were not read (10 of 15). The MCP server is not in the official MCP registry under a verified namespace, the only entries matching the name being third-party scrapers, and there is no official API SDK. The Claude, Cursor, Codex and Antigravity plugins and two Terraform providers are current (5 of 15). The Claude plugin repository is MIT with 12 commit days since June 2026, and we didn't read its CI (6 of 10). 30 + 20 + 10 + 5 + 6 = 71.); New Relic MCP Server 80 (Read as a closed service. The what's-new feed and press releases record changes through October 2026, the latest on 28 October (Change Tracking in GitHub Copilot), and docs llms.txt was regenerated on 3 November (30). More than three dated entries in 90 days, among them the Ground Truth CLI on 6 October, the CEO appointment on 1 October, OpenTelemetry AI monitoring in August and the ISO 42001 announcement (20). A support portal, in-app support and a community forum; the skills hub repository on GitHub, whose issue replies couldn't be read (10 of 15). com.newrelic/mcp-server in the official registry since 28 October 2025 under a DNS-verified namespace, still at 0.1.0 (15). No package to assess for a hosted server; NerdGraph has official clients (5). 30 + 20 + 10 + 15 + 5 = 80.)
- Schema & documentation, New Relic MCP Server +5: Better Stack 46 (The server is closed and tools/list needs sign-in, so the tool schemas were not read, and no OpenAPI file was found for the REST APIs in the docs, the GitHub organisation or a search. Partial credit for a typed contract that exists but isn't public (10 of 25). No llms.txt on betterstack.com or its docs, and no Markdown twins (0). The MCP docs page gives one line per tool and says when some apply, such as Reopen incident within 24 hours and the instruction tools to call before Execute query. The REST reference pages describe each endpoint in a sentence (12 of 20). Inputs are typed only in the REST docs, with parameter tables, monitor types and status values listed in prose, and no schema to validate against (7 of 15). Every REST page carries a curl example and a 200 body; Create monitor documents a 422 with errors keyed by field, the Usage API a 401 and a 429, and no error code list exists (9 of 15). The APIs are versioned v2 in the path. The changelog is a product feed of 19 entries since March 2025 with the MCP server among them, with no API changelog and no deprecation notes (8 of 15). 10 + 0 + 12 + 7 + 9 + 8 = 46.); New Relic MCP Server 51 (Tool input schemas are only visible through an authenticated session; the tool reference names 40 tools with one-line descriptions, so partial credit for a contract that exists but isn't public (10). docs.newrelic.com publishes llms.txt, updated 3 November 2026, and a Markdown twin of every page (10). Each tool's line says what it does, tags say which group it belongs to, and the reference says which tools need OAuth and which are preview; nothing says when not to use a tool (12). No parameters, types or enums are published; the setup examples show only the `include-tags` header (4). Example natural-language queries per group, a troubleshooting page for OAuth, API key, permission and connection errors, and no error code list (7). A dated what's-new feed and a 0.1.0 registry version, but no MCP changelog or server version in the docs (8). 10 + 10 + 12 + 4 + 7 + 8 = 51.)