# Customer support and helpdesk APIs for AI agents (slim)

> 10 customer support & helpdesk listings ranked by the Anchor benchmark. Leader Intercom API + MCP (BB). Helpdesks and shared inboxes an agent can work in. Tickets, conversations, contacts, notes and statuses. Compared on permissions, safe handoff to a person, audit trail and API coverage.

- Full: https://www.anchorterminal.com/categories/support.md (~2,900 tokens) · this version ~530 tokens · JSON https://www.anchorterminal.com/categories/support.json · canonical https://www.anchorterminal.com/categories/support
- Index: https://www.anchorterminal.com/llms.txt · API: https://www.anchorterminal.com/api/v1/index.json · Updated: 2026-10-05

- Tools: 10 · agent-ready (BB+): 1 · accept x402: 0 · JSON: https://www.anchorterminal.com/api/v1/tools.json · by capability: https://www.anchorterminal.com/api/v1/capabilities.json
- Capabilities: support.tickets, support.conversations, support.contacts, support.notes, support.webhooks

| # | Tool | Grade | Score | Confidence | x402 | Auth | Where | Slim |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 77 | Intercom API + MCP | BB | 71.8 | medium | no | OAuth or key | hosted | https://www.anchorterminal.com/tools/intercom.min.md |
| 118 | Zendesk Support API | B | 68.9 | medium | no | OAuth or key | local | https://www.anchorterminal.com/tools/zendesk.min.md |
| 168 | Plain API + MCP | B | 65.8 | medium | no | OAuth or key | hosted | https://www.anchorterminal.com/tools/plain.min.md |
| 194 | Front API + MCP | B | 63.8 | medium | no | OAuth or key | hosted | https://www.anchorterminal.com/tools/front.min.md |
| 304 | Help Scout API + MCP | C | 56.2 | medium | no | OAuth | hosted | https://www.anchorterminal.com/tools/help-scout.min.md |
| 308 | Chatwoot API | C | 56 | medium | no | API key | hosted | https://www.anchorterminal.com/tools/chatwoot.min.md |
| 324 | Pylon API + MCP | C | 54.3 | medium | no | OAuth or key | hosted | https://www.anchorterminal.com/tools/pylon.min.md |
| 353 | Gorgias API + MCP | D | 51.2 | medium | no | OAuth or key | hosted | https://www.anchorterminal.com/tools/gorgias.min.md |
| 373 | Freshdesk API + MCP | D | 48.7 | medium | no | API key | local | https://www.anchorterminal.com/tools/freshdesk.min.md |
| 380 | Crisp API + MCP | D | 47.8 | medium | no | OAuth or key | hosted | https://www.anchorterminal.com/tools/crisp.min.md |