# CRM and customer-platform tools for AI agents

> 10 CRM & customer platforms ranked by the Anchor benchmark. Leader HubSpot API + MCP (BB). CRM platforms an agent can work in. Contacts, companies, deals, pipelines, activities and notes, behind an API and often an MCP server. Compared on how much of the record an agent can read and write, search, webhooks, rate limits, how access is scoped and price per seat.

- Canonical: https://www.anchorterminal.com/categories/crm
- Markdown: https://www.anchorterminal.com/categories/crm.md (~2,950 tokens)
- Slim: https://www.anchorterminal.com/categories/crm.min.md (~530 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/categories/crm.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- Updated: 2026-10-04

CRM platforms an agent can work in. Contacts, companies, deals, pipelines, activities and notes, behind an API and often an MCP server. Compared on how much of the record an agent can read and write, search, webhooks, rate limits, how access is scoped and price per seat.

- Tools ranked: 10 · agent-ready (BB or better): 1 · accept x402: 0 · hosted endpoints: 9 · desk reviews by the panel: 20
- JSON: https://www.anchorterminal.com/api/v1/tools.json (list) · https://www.anchorterminal.com/api/v1/rankings.json (ranked) · https://www.anchorterminal.com/api/v1/x402.json (payable) · https://www.anchorterminal.com/api/v1/capabilities.json (by capability)
- Grades run AA, A, BB, B, C, D, E, F · methodology: https://www.anchorterminal.com/benchmark/

- Capabilities in this category: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks
- https://letme.dev/crm.records picks the top-graded tool in this list and says how to call it direct; calling through letme comes later (https://www.anchorterminal.com/letme/index.md)

## Ranking

| # | Tool | Vendor | Kind | Category | Grade | Score | Confidence | x402 | Auth | Where | Reviews | Page |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 80 | HubSpot API + MCP | HubSpot | HTTP API | CRM | BB | 71.6 | high | no | OAuth or key | hosted + local | 4/5 (2) | https://www.anchorterminal.com/tools/hubspot-mcp.md |
| 152 | Close API + MCP | Close | HTTP API | CRM | B | 66.9 | medium | no | OAuth or key | hosted | 3.5/5 (2) | https://www.anchorterminal.com/tools/close.md |
| 166 | Twenty API + MCP | Twenty | HTTP API | CRM | B | 65.9 | medium | no | OAuth or key | hosted | 3.5/5 (2) | https://www.anchorterminal.com/tools/twenty.md |
| 204 | Attio API + MCP | Attio | HTTP API | CRM | B | 63.4 | medium | no | OAuth or key | hosted | 3/5 (2) | https://www.anchorterminal.com/tools/attio.md |
| 235 | folk API + MCP | folk | HTTP API | CRM | C | 61 | medium | no | OAuth or key | hosted | 3.5/5 (2) | https://www.anchorterminal.com/tools/folk.md |
| 242 | Salesforce API + MCP | Salesforce | HTTP API | CRM | C | 60.7 | medium | no | OAuth | hosted | 4/5 (2) | https://www.anchorterminal.com/tools/salesforce.md |
| 244 | Pipedrive API + MCP | Pipedrive | HTTP API | CRM | C | 60.6 | medium | no | OAuth or key | hosted | 2.5/5 (2) | https://www.anchorterminal.com/tools/pipedrive.md |
| 392 | Copper API | Copper | HTTP API | CRM | D | 46.9 | medium | no | OAuth or key | hosted | 1.5/5 (2) | https://www.anchorterminal.com/tools/copper.md |
| 395 | Streak API + MCP | Streak | HTTP API | CRM | D | 46.5 | medium | no | OAuth or key | hosted | 2/5 (2) | https://www.anchorterminal.com/tools/streak.md |
| 421 | Freshsales API | Freshworks | HTTP API | CRM | E | 40.8 | medium | no | API key | local | 2/5 (2) | https://www.anchorterminal.com/tools/freshsales.md |

Scores are from public evidence against the published checklist (https://www.anchorterminal.com/benchmark/), with Performance and Task success pending. p95 latency and context cost come from our probes, which haven't run yet.

## Summaries

### 80. HubSpot API + MCP, BB (71.6)

HubSpot's CRM REST API (objects, associations, search, properties, pipelines, engagements, webhooks) and its official MCP servers. Remote MCP server GA since 13 April 2026, OAuth 2.1 with PKCE only. Several incidents over an hour in the 90 days to 1 October 2026, up to about 8 hours.

- Page: https://www.anchorterminal.com/tools/hubspot-mcp · Markdown: https://www.anchorterminal.com/tools/hubspot-mcp.md · JSON: https://www.anchorterminal.com/api/v1/tools/hubspot-mcp.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks, crm.marketing, work.tickets · endpoint: `https://api.hubapi.com`

### 152. Close API + MCP, B (66.9)

REST API and hosted MCP server for Close, a sales CRM built around calling, email and SMS. Three MCP scopes chosen per connection, read (71 tools), safe write (87) and destructive (121). 121 MCP tools, and even the read scope loads 71.

- Page: https://www.anchorterminal.com/tools/close · Markdown: https://www.anchorterminal.com/tools/close.md · JSON: https://www.anchorterminal.com/api/v1/tools/close.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks, crm.email · endpoint: `https://api.close.com/api/v1`

### 166. Twenty API + MCP, B (65.9)

Open-source CRM, hosted at twenty.com or self-hosted with Docker. Six MCP meta-tools by default with schemas loaded on demand, and `?mode=direct` for clients that load lazily. No status page found.

- Page: https://www.anchorterminal.com/tools/twenty · Markdown: https://www.anchorterminal.com/tools/twenty.md · JSON: https://www.anchorterminal.com/api/v1/tools/twenty.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks · endpoint: `https://api.twenty.com/rest`

### 204. Attio API + MCP, B (63.4)

REST API and hosted MCP server for Attio, a CRM built on custom objects and lists. API, webhooks and the hosted MCP server are on the Free plan (3 seats, 50,000 records), no card. 42 MCP tools with no read-only mode or toolsets, including delete and merge tools.

- Page: https://www.anchorterminal.com/tools/attio · Markdown: https://www.anchorterminal.com/tools/attio.md · JSON: https://www.anchorterminal.com/api/v1/tools/attio.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks, crm.email · endpoint: `https://api.attio.com/v2`

### 235. folk API + MCP, C (61)

REST API and hosted MCP server for folk, a relationship CRM for small teams. Dated API versions, a year's support and 6 months' deprecation notice with `Deprecation` and `Sunset` headers. MCP server in open beta since 1 July 2026.

- Page: https://www.anchorterminal.com/tools/folk · Markdown: https://www.anchorterminal.com/tools/folk.md · JSON: https://www.anchorterminal.com/api/v1/tools/folk.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks, crm.email · endpoint: `https://api.folk.app/v1`

### 242. Salesforce API + MCP, C (60.7)

Salesforce Sales Cloud through the platform REST API (sObjects, SOQL, SOSL, composite and bulk) and Salesforce Hosted MCP Servers, generally available since April 2026. Per-user OAuth 2.0 with PKCE and only `mcp_api` and `refresh_token` scopes. No hosted MCP changelog yet.

- Page: https://www.anchorterminal.com/tools/salesforce · Markdown: https://www.anchorterminal.com/tools/salesforce.md · JSON: https://www.anchorterminal.com/api/v1/tools/salesforce.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks · endpoint: `https://api.salesforce.com/platform/mcp/v1/platform/sobject-all`

### 244. Pipedrive API + MCP, C (60.6)

REST API (v1 and a faster v2) and a hosted MCP server for Pipedrive, the pipeline CRM. Hosted MCP server on every plan, with actions recorded in the change log. MCP tool list not published, and the server is labelled beta.

- Page: https://www.anchorterminal.com/tools/pipedrive · Markdown: https://www.anchorterminal.com/tools/pipedrive.md · JSON: https://www.anchorterminal.com/api/v1/tools/pipedrive.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks · endpoint: `https://api.pipedrive.com/api/v2`

### 392. Copper API, D (46.9)

REST API for Copper, the CRM built around Google Workspace. Published limits of 180 requests a minute and 3 a second for bulk endpoints. No official MCP server, OpenAPI spec or llms.txt.

- Page: https://www.anchorterminal.com/tools/copper · Markdown: https://www.anchorterminal.com/tools/copper.md · JSON: https://www.anchorterminal.com/api/v1/tools/copper.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks · endpoint: `https://api.copper.com/developer_api/v1`

### 395. Streak API + MCP, D (46.5)

Streak is a CRM that lives inside Gmail. MCP server is OAuth only and revocable from account settings. MCP tool list and count not published.

- Page: https://www.anchorterminal.com/tools/streak · Markdown: https://www.anchorterminal.com/tools/streak.md · JSON: https://www.anchorterminal.com/api/v1/tools/streak.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks · endpoint: `https://api.streak.com/api/v1`

### 421. Freshsales API, E (40.8)

REST API for Freshsales, the Freshworks sales CRM. Contact upsert and bulk upsert of up to 100 records make creates safe to retry. No MCP server for Freshsales.

- Page: https://www.anchorterminal.com/tools/freshsales · Markdown: https://www.anchorterminal.com/tools/freshsales.md · JSON: https://www.anchorterminal.com/api/v1/tools/freshsales.json
- Capabilities: crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks

## Indexed, not reviewed (10)

Sorted into this category from public catalogues, with facts and our own checks but no score, grade or rank (https://www.anchorterminal.com/indexed/index.md).

| Listing | Kind | What it does | Why it's here |
| --- | --- | --- | --- |
| [Agency MCP](https://www.anchorterminal.com/tools/jiyumarketing-agency-mcp.md) | MCP server | Run agency client work from Claude: Google Ads, GA4, Search Console, GBP, Meta, WordPress, CRM. | vendor's own |
| [Aurentia](https://www.anchorterminal.com/tools/aurentia-mcp-server.md) | MCP server | Your Aurentia workspace — projects, CRM, tasks, deliverables — in Claude, Cursor or any MCP client. | vendor's own |
| [Bondery](https://www.anchorterminal.com/tools/usebondery-mcp.md) | MCP server | Open-source personal CRM for building better bonds | vendor's own |
| [Conduyt CRM](https://www.anchorterminal.com/tools/conduyt-mcp.md) | MCP server | Conduyt CRM tools for AI agents: contacts, deals, pipelines, tasks, automations, messaging, reports | vendor's own, widely used |
| [Follow Up Boss](https://www.anchorterminal.com/tools/neuhausre-followupboss.md) | MCP server | Follow Up Boss CRM in plain English. 160 tools; bring your own API key. | vendor's own |
| [getcoherence.io MCP server](https://www.anchorterminal.com/tools/getcoherence-mcp.md) | MCP server | Coherence MCP — chat with your CRM's AI agent from Claude, Cursor, and Cline. | vendor's own |
| [Markifact - Ads & Analytics](https://www.anchorterminal.com/tools/markifact-mcp.md) | MCP server | AI marketing agent for Google Ads, Meta, GA4, TikTok, LinkedIn, Shopify, HubSpot and more. | vendor's own |
| [munin](https://www.anchorterminal.com/tools/getmunin-munin.md) | MCP server | Open-source all-in-one MCP-first customer platform: KB, Conversations, CRM, CMS, Outreach, Analytics | vendor's own |
| [Perfex CRM](https://www.anchorterminal.com/tools/themesic-perfex-crm.md) | MCP server | Read and write a self-hosted Perfex CRM from an AI agent: 148 permission-filtered tools. | vendor's own |
| [vruum.ai MCP server](https://www.anchorterminal.com/tools/vruum-mcp.md) | MCP server | Vruum AI revenue platform — outbound, deals, pipeline & CRM automation over one MCP. | vendor's own |