{ "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-14", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "tool": { "slug": "sevenrooms", "name": "SevenRooms", "vendor": "SevenRooms (a DoorDash company)", "vendorUrl": "https://sevenrooms.com", "kind": "platform", "category": "local-bookings", "summary": "SevenRooms is a reservation, table management, guest CRM and marketing platform for restaurants, hotels and other hospitality venues, owned by DoorDash. It runs venues' booking widgets and connects to 100+ booking, POS and voice AI partners.", "url": "https://www.anchorterminal.com/tools/sevenrooms", "markdownUrl": "https://www.anchorterminal.com/tools/sevenrooms.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/sevenrooms.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/sevenrooms.json", "license": "Proprietary service under the SevenRooms Terms of Service (updated 17 April 2026) and venue agreements", "transports": [], "packages": [], "auth": "mixed", "authNotes": "No public agent access. API documentation at api-docs.sevenrooms.com moved to individually provisioned accounts on 26 February, and new integrators are sent to a partnerships form. The credential type could not be read first-hand, because the reference sits behind that login.", "pricing": "paid", "pricingNotes": "No prices are published. The pricing page describes packages and asks for a demo (https://sevenrooms.com/pricing/). No free tier or self-serve trial was found.", "priceSummary": "Paid", "where": "local", "x402": { "level": "no", "evidence": "No x402, MPP or L402 on sevenrooms.com or the public part of the API docs (checked 2026-10-14).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-10-14" }, "docsUrl": "https://api-docs.sevenrooms.com", "llmsTxt": "https://api-docs.sevenrooms.com/llms.txt", "capabilities": [ "booking.venue", "booking.reservations", "booking.availability", "crm.records" ], "tags": [ "not-for-agents", "sales-led", "hosted", "closed-source", "partner-only", "status-page", "soc2", "restaurants" ], "graded": true, "anchor": { "graded": true, "score": 17.7, "grade": "F", "agentReady": false, "rank": 1043, "ranked": true, "rankOf": 1076, "categoryRank": 6, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 0, "maintenance": 15, "payments": 0, "reliability": 40, "schema": 5, "security": 14, "transparency": 58 }, "pending": [ "performance", "tasks" ], "breakdown": [ { "key": "reliability", "name": "Reliability", "weight": 16, "effectiveWeight": 20, "score": 40, "points": 8, "reason": "Read with the hosted lines. status.sevenrooms.com on Statuspage with component history, including an API component (20). In the 90 days to 14 October 2026 the feed shows a minor degradation of API, Booking and Sync on 4 August (19 minutes) and a major partial outage of VMS and widgets on 7 September (about 3 hours 40 minutes), which we read as one major outage (10). No rate limits published, since the API reference is not public (0). No overload or retry guidance found (0). No SLA found (0). The platform is not labelled beta (10). Total 40." }, { "key": "performance", "name": "Performance", "weight": 10, "effectiveWeight": 0, "pending": true, "points": 0, "reason": "Pending. Latency is measured per call by our probes, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until the first probe window closes." }, { "key": "schema", "name": "Schema \u0026 documentation", "weight": 13, "effectiveWeight": 16.25, "score": 5, "points": 0.81, "reason": "Graded on the interface an outside agent can use. The API reference moved behind individually provisioned accounts on 26 February, so the contract, description, typed-input and example lines score nothing in public (0 of 25, 0 of 20, 0 of 15, 0 of 15). An llms.txt exists on the docs site, but it lists only the landing page that explains the login (5 of 10). No public changelog (0 of 15). Total 5." }, { "key": "ergonomics", "name": "Agent ergonomics", "weight": 13, "effectiveWeight": 16.25, "score": 0, "points": 0, "reason": "Graded on the interface an outside agent can use. With the reference closed, context cost, pagination, errors, retries and defaults have nothing public to score (0 on each line). This says nothing about the API for approved partners." }, { "key": "security", "name": "Security \u0026 auth", "weight": 14, "effectiveWeight": 17.5, "score": 14, "points": 2.45, "reason": "Graded on the interface an outside agent can use. With none in public, the credential, least-privilege, injection and audit lines score nothing (0 of 30, 0 of 20, 0 of 15, 0 of 15). The security programme line is scored. The SafeBase trust centre lists SOC 2 and PCI DSS and has a responsible disclosure section. sevenrooms.com has no security.txt, and no bug bounty or public advisories were found (14 of 20). Total 14." }, { "key": "payments", "name": "Payments \u0026 pricing", "weight": 10, "effectiveWeight": 12.5, "score": 0, "points": 0, "reason": "Read with the hosted rule. No x402, MPP or L402 (0). The pricing page describes packages without prices and asks for a demo (0). No free tier or self-serve trial found (0). A venue signs up through sales (0). Total 0." }, { "key": "tasks", "name": "Task success", "weight": 10, "effectiveWeight": 0, "pending": true, "points": 0, "reason": "Pending. Task success needs the category task suites run through each tool, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until then. A data provider's data-quality score is published on its listing now and becomes half of this category when it's scored." }, { "key": "maintenance", "name": "Maintenance \u0026 community", "weight": 7, "effectiveWeight": 8.75, "score": 15, "points": 1.31, "reason": "Read for a closed service. No public changelog. The API docs landing page says it was last updated about six months ago, which we take as the latest change, within 180 days (10 of 30). No three dated changes in 90 days (0). api-integration-support@sevenrooms.com for API questions, untested (5 of 15). No public SDK or MCP server (0). No package to judge (0). Total 15." }, { "key": "transparency", "name": "Transparency \u0026 trust", "weight": 7, "effectiveWeight": 8.75, "score": 58, "points": 5.08, "note": "editorial 40, provenance 75", "reason": "Closed service under dated terms of service, updated 17 April 2026, naming SEVENROOMS LLC (15). The privacy policy, updated 16 June 2026, describes processing for venues and guests and retention for as long as needed for its purposes, without fixed periods (15 of 30). No deprecation policy or dated notices found (0). The trust centre has a subprocessors section and names Google Cloud Platform among its infrastructure entries, though not every entry rendered for our reader (10 of 20). Total 40." } ], "assessment": { "date": "2026-10-14", "basis": "public evidence", "confidence": "medium", "notes": { "ergonomics": "Graded on the interface an outside agent can use. With the reference closed, context cost, pagination, errors, retries and defaults have nothing public to score (0 on each line). This says nothing about the API for approved partners.", "maintenance": "Read for a closed service. No public changelog. The API docs landing page says it was last updated about six months ago, which we take as the latest change, within 180 days (10 of 30). No three dated changes in 90 days (0). api-integration-support@sevenrooms.com for API questions, untested (5 of 15). No public SDK or MCP server (0). No package to judge (0). Total 15.", "payments": "Read with the hosted rule. No x402, MPP or L402 (0). The pricing page describes packages without prices and asks for a demo (0). No free tier or self-serve trial found (0). A venue signs up through sales (0). Total 0.", "reliability": "Read with the hosted lines. status.sevenrooms.com on Statuspage with component history, including an API component (20). In the 90 days to 14 October 2026 the feed shows a minor degradation of API, Booking and Sync on 4 August (19 minutes) and a major partial outage of VMS and widgets on 7 September (about 3 hours 40 minutes), which we read as one major outage (10). No rate limits published, since the API reference is not public (0). No overload or retry guidance found (0). No SLA found (0). The platform is not labelled beta (10). Total 40.", "schema": "Graded on the interface an outside agent can use. The API reference moved behind individually provisioned accounts on 26 February, so the contract, description, typed-input and example lines score nothing in public (0 of 25, 0 of 20, 0 of 15, 0 of 15). An llms.txt exists on the docs site, but it lists only the landing page that explains the login (5 of 10). No public changelog (0 of 15). Total 5.", "security": "Graded on the interface an outside agent can use. With none in public, the credential, least-privilege, injection and audit lines score nothing (0 of 30, 0 of 20, 0 of 15, 0 of 15). The security programme line is scored. The SafeBase trust centre lists SOC 2 and PCI DSS and has a responsible disclosure section. sevenrooms.com has no security.txt, and no bug bounty or public advisories were found (14 of 20). Total 14.", "transparency": "Closed service under dated terms of service, updated 17 April 2026, naming SEVENROOMS LLC (15). The privacy policy, updated 16 June 2026, describes processing for venues and guests and retention for as long as needed for its purposes, without fixed periods (15 of 30). No deprecation policy or dated notices found (0). The trust centre has a subprocessors section and names Google Cloud Platform among its infrastructure entries, though not every entry rendered for our reader (10 of 20). Total 40." }, "sources": [ { "what": "API documentation landing page", "url": "https://api-docs.sevenrooms.com/", "seen": "2026-10-14" }, { "what": "API docs llms.txt", "url": "https://api-docs.sevenrooms.com/llms.txt", "seen": "2026-10-14" }, { "what": "integrations and API page", "url": "https://sevenrooms.com/platform/integrations-apis/", "seen": "2026-10-14" }, { "what": "pricing", "url": "https://sevenrooms.com/pricing/", "seen": "2026-10-14" }, { "what": "terms of service", "url": "https://sevenrooms.com/terms-of-service/", "seen": "2026-10-14" }, { "what": "privacy policy", "url": "https://sevenrooms.com/privacy-policy/", "seen": "2026-10-14" }, { "what": "status incidents feed", "url": "https://status.sevenrooms.com/api/v2/incidents.json", "seen": "2026-10-14" }, { "what": "trust centre", "url": "https://trust.sevenrooms.com/", "seen": "2026-10-14" } ], "openQuestions": [ "The credential model, rate limits and endpoints of the SevenRooms API, which sit behind a provisioned docs login", "Whether the 26 February date on the docs landing page is 2026 or an earlier year. The page gives no year", "Which subprocessors the trust centre names in full. Only part of the list rendered for our reader" ] }, "negative": 0, "verdict": "SevenRooms runs reservations, table management and guest CRM for hospitality venues, with a Statuspage history that includes its API and a trust centre listing SOC 2 and PCI DSS. There is no public API or MCP server an outside agent can call today. The API serves venues and approved partners, and even its documentation needs a provisioned account.", "bestFor": "Hospitality venues and groups that want reservations, CRM and marketing in one system.", "strengths": [ "Statuspage history with a separate API component", "Trust centre lists SOC 2, PCI DSS, subprocessors and a responsible disclosure section", "Terms and privacy policy carry 2026 update dates and name the legal entity" ], "weaknesses": [ "No public API or MCP server an outside agent can call. The API reference needs an individually provisioned account", "Venue-side only. Guests have no accounts, so nothing acts for a diner", "No published prices, free tier or self-serve trial", "One major outage of VMS and widgets on 7 September 2026" ], "agentNotes": [ "Don't plan to call SevenRooms from another agent. To book for a diner, use the venue's booking widget with the person, or a booking channel the venue lists", "If you work for a venue or vendor, apply through the SevenRooms partnerships form before planning an integration" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "F", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 17.7 } ], "editorialScores": { "ergonomics": 0, "maintenance": 15, "payments": 0, "reliability": 40, "schema": 5, "security": 14, "transparency": 40 }, "provenanceScore": 75 }, "connect": {}, "letme": { "capability": "https://letme.dev/booking.venue", "tool": "https://letme.dev/sevenrooms" }, "notable": [ "Effective 26 February, reading the API documentation needs an individually provisioned account. Existing credentials and integrations were not changed (https://api-docs.sevenrooms.com/)", "The privacy policy says guests have no accounts on the platform, and only venue employees or agents contracted by venues do (https://sevenrooms.com/privacy-policy/)", "The integrations page lists booking channels and voice AI partners such as Bookline and Slang that connect for venues (https://sevenrooms.com/platform/integrations-apis/)", "The status page has an API component. In the 90 days to 14 October 2026 it shows a 19-minute degradation of API, Booking and Sync on 4 August and a partial outage of VMS and widgets on 7 September (https://status.sevenrooms.com/history)", "The trust centre lists SOC 2, PCI DSS, a responsible disclosure section and subprocessors (https://trust.sevenrooms.com/)" ], "area": "everyday", "details": [ { "label": "Surface listed", "value": "The SevenRooms platform, read from sevenrooms.com, the pricing, integrations, terms and privacy pages, the public landing page of api-docs.sevenrooms.com, the status page and the trust centre on 14 October 2026. No account was created" }, { "label": "Diner or venue", "value": "Venue. Customers are venues and their contracted agents. Guests have no accounts (https://sevenrooms.com/privacy-policy/)" }, { "label": "Outside agent access", "value": "None in public. The API reference needs an individually provisioned account, and access starts with a partnerships form (https://sevenrooms.com/partnership-opportunities/)" }, { "label": "Company", "value": "SEVENROOMS LLC, a DoorDash Inc. company (https://sevenrooms.com/terms-of-service/)" }, { "label": "Status", "value": "status.sevenrooms.com on Statuspage, with components for web, widgets, SevenRooms OS, reservations, availability, guest communications and API" } ], "provenance": { "legalEntity": "SEVENROOMS LLC", "domain": "sevenrooms.com", "domainRegistered": "2007-09-09", "endpointOnVendorDomain": true, "terms": "https://sevenrooms.com/terms-of-service/", "privacy": "https://sevenrooms.com/privacy-policy/", "statusPage": "https://status.sevenrooms.com", "changelog": "", "securityTxt": "none", "checked": "2026-10-14", "notes": [ "The terms (updated 17 April 2026) and privacy policy (updated 16 June 2026) name SEVENROOMS LLC, a DoorDash Inc. company.", "sevenrooms.com/.well-known/security.txt returns 404. The trust centre at trust.sevenrooms.com (SafeBase) lists a responsible disclosure section.", "No public changelog was found. The API docs landing page says it was last updated about six months ago.", "RDAP gives sevenrooms.com a registration date of 2007-09-09." ], "score": 75, "checks": [ { "check": "Legal entity named", "value": "SEVENROOMS LLC", "points": 20, "max": 20, "state": "ok" }, { "check": "Domain age", "value": "sevenrooms.com, registered 2007-09-09 (19 years)", "points": 15, "max": 15, "state": "ok" }, { "check": "Endpoint on the vendor's domain", "value": "sevenrooms.com", "points": 15, "max": 15, "state": "ok" }, { "check": "Terms of service", "value": "read, states 6 of the 7 things a reader expects, and has 2 clauses that cost points", "points": 5.1, "max": 10, "state": "part" }, { "check": "Privacy policy", "value": "read, states 8 of the 8 things a reader expects", "points": 10, "max": 10, "state": "ok" }, { "check": "Status page", "value": "status.sevenrooms.com", "points": 10, "max": 10, "state": "ok" }, { "check": "Changelog", "value": "not found", "points": 0, "max": 10, "state": "no" }, { "check": "security.txt", "value": "not found", "points": 0, "max": 10, "state": "no" } ], "policies": [ { "kind": "terms", "url": "https://sevenrooms.com/terms-of-service/", "state": "read", "readAt": "2026-10-14", "statedDate": "2026-04-17", "words": 5494, "points": 5.1, "max": 10, "expected": [ { "key": "terms.date", "label": "Gives the date it was last updated", "found": true, "quote": "Updated: April 17, 2026", "says": "Last updated 2026-04-17" }, { "key": "terms.law", "label": "Names the governing law or courts", "found": true, "quote": "These Terms, for all purposes, will be governed and interpreted according to the laws of the State of New York, without giving effect to its conflicts of laws provisions that would require a different result.", "says": "The law of the State of New York" }, { "key": "terms.liability", "label": "States a limit on its liability", "found": true, "quote": "IN NO EVENT WILL SEVENROOMS, ITS OFFICERS OR DIRECTORS, BE LIABLE IN THE AGGREGATE FOR ANY DIRECT DAMAGES ARISING OUT OF THE SERVICE OR CLAIMED UNDER THESE TERMS GREATER THAN FIVE HUNDRED DOLLARS ($500).", "says": "Capped at $500" }, { "key": "terms.termination", "label": "Says how the agreement or account can be ended", "found": true, "quote": "SevenRooms, in its sole discretion and for any reason or no reason, may suspend or terminate your access to the Service, discontinue the Service, or terminate any license or permission granted to you hereunder, at any time, with or without notice." }, { "key": "terms.changes", "label": "Says how changes to the terms are announced", "found": true, "quote": "Material changes to these Terms will be effective upon the earlier of (i) Your first use of the Service with actual notice of such change, or (ii) 30 days from posting of such change.", "says": "Gives 30 days of notice before a change" }, { "key": "terms.use", "label": "Lists what users may not do", "found": true, "quote": "In order to use the text message-based services, you must maintain an active account with a carrier of electronic communications through mobile devices and you may not use a prepaid cellular phone to access such text message services." }, { "key": "terms.sla", "label": "Refers to a service level or uptime commitment", "found": false } ], "toKnow": [ { "key": "terms.automated", "label": "Restricts automated access", "found": true, "quote": "Use any robot, spider, scraper, or other automated means to access or scrape the Service, except by bona-fide search engines periodically indexing the Service as part of a process of indexing sites and services available on the internet generally;", "costsPoints": true }, { "key": "terms.nonotice", "label": "Says the terms or the service can change without notice", "found": true, "quote": "SevenRooms may update or modify the Terms at any time without prior notice.", "costsPoints": true }, { "key": "terms.cutoff", "label": "Says access can be ended without notice or for any reason", "found": true, "quote": "SevenRooms, in its sole discretion and for any reason or no reason, may suspend or terminate your access to the Service, discontinue the Service, or terminate any license or permission granted to you hereunder, at any time, with or without notice." }, { "key": "terms.arbitration", "label": "Requires arbitration or waives class actions", "found": true, "quote": "…confidential arbitration conducted in the English language, in New York, New York, before one commercial arbitrator from the American Arbitration Association (“AAA”) with substantial experience in resolving commercial contract disputes and governed by the AAA’s Commercial Arbitration Rules (the “Rules”)." } ], "notes": [ { "date": "2026-10-14", "text": "SevenRooms caps its aggregate liability for direct damages at 500 US dollars.", "quote": "IN NO EVENT WILL SEVENROOMS, ITS OFFICERS OR DIRECTORS, BE LIABLE IN THE AGGREGATE FOR ANY DIRECT DAMAGES ARISING OUT OF THE SERVICE OR CLAIMED UNDER THESE TERMS GREATER THAN FIVE HUNDRED DOLLARS ($500)." }, { "date": "2026-10-14", "text": "Users may make only one reservation through the Service for any given period, and reselling reservations is prohibited.", "quote": "You agree not to make more than one (1) reservation through the Service for any given period of time." }, { "date": "2026-10-14", "text": "Users grant SevenRooms a perpetual, irrevocable and fully sublicensable licence over content they submit, in any media.", "quote": "you grant SevenRooms a nonexclusive, perpetual, royalty-free, irrevocable, and fully sublicensable right to use, modify, reproduce, adapt, translate, publish, create derivative works from, distribute, and display such User Content" } ] }, { "kind": "privacy", "url": "https://sevenrooms.com/privacy-policy/", "state": "read", "readAt": "2026-10-14", "statedDate": "2026-06-16", "words": 6281, "points": 10, "max": 10, "expected": [ { "key": "privacy.date", "label": "Gives the date it was last updated", "found": true, "quote": "Updated: June 16, 2026", "says": "Last updated 2026-06-16" }, { "key": "privacy.collected", "label": "Says what personal data is collected", "found": true, "quote": "We may collect personal data from you, such as your first and last name, gender, phone number, e-mail and mailing addresses, and password when you create an account to use the Services (“Account”)." }, { "key": "privacy.retention", "label": "Says how long data is kept", "found": true, "quote": "We retain personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for Compliance and protection purposes.", "says": "For as long as needed, with no period named" }, { "key": "privacy.processors", "label": "Says who else receives the data", "found": true, "quote": "…that the Venue may use, information about patrons of a Venue (each, a “Guest”) is recorded in (or transferred to) the Platform to assist the Venue in managing the reservation and provide services to such Guest." }, { "key": "privacy.sale", "label": "Says whether personal data is sold or shared for advertising", "found": true, "quote": "SevenRooms will never sell, rent, loan or otherwise distribute any of your personal data (including but not limited to your name, email address, phone number or any other identifiable information about you) to any third party except as set forth in this Policy without your prior, express written consent.", "says": "Says it does not sell personal data" }, { "key": "privacy.rights", "label": "Says what rights people have over their data", "found": true, "quote": "Exercising your right to opt-out of processing for targeted advertising purposes." }, { "key": "privacy.contact", "label": "Gives a privacy contact", "found": true, "quote": "Guests and Registered Users may at any time contact SevenRooms at privacy@sevenrooms.com or as set forth in Section 13 to request that all personal data be deactivated.", "says": "privacy@sevenrooms.com" }, { "key": "privacy.transfers", "label": "Says where data is transferred or stored", "found": true, "quote": "For information on how we transfer your personal data outside the European Economic Area, United Kingdom, and/or Switzerland, please see the Notice to European users below." } ], "toKnow": [ { "key": "privacy.sells", "label": "Says it sells personal data or shares it for advertising", "found": true, "quote": "We sell or share the following categories of Personal Information with Advertising Partners: Contact data, Demographic data, Profile data, Communications data, Transactional data, Marketing data, Promotion data, Device data, Online activity data, and Communication interaction data." } ], "notes": [ { "date": "2026-10-14", "text": "SevenRooms says personal data handled in running the Service may be processed with artificial intelligence, machine learning and voice processing.", "quote": "We rely on artificial intelligence, machine learning and similar technologies (including, without limitation, voice processing) in order to operate our Platform and offer our Services." } ] } ] }, "pageJsonUrl": "https://www.anchorterminal.com/tools/sevenrooms.json", "live": { "slug": "sevenrooms", "vendorStatus": { "page": "https://status.sevenrooms.com", "indicator": "none", "summary": "All Systems Operational", "checkedAt": "2026-10-14T09:39:40.536180888Z" }, "updatedAt": "2026-10-14T09:39:40.536180888Z" } } }