{ "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "attributionRequired": true, "credit": "CC BY 4.0, credit Anchor Terminal and link the page or API address you took it from (https://www.anchorterminal.com/terms/#data)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-31", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.7", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run", "terms": "https://www.anchorterminal.com/terms/#data" }, "tool": { "slug": "rightnow-system-zero", "name": "RightNow System Zero", "vendor": "RightNow AI, Inc.", "vendorUrl": "https://www.rightnowai.co", "kind": "model", "category": "decision-models", "summary": "RightNow System Zero is a hosted, closed-weight decision model from RightNow AI, Inc. It answers boolean, choice and score questions about text, JSON, images, WAV audio and PDFs with per-option probabilities, over HTTP or a WebSocket stream.", "url": "https://www.anchorterminal.com/tools/rightnow-system-zero", "markdownUrl": "https://www.anchorterminal.com/tools/rightnow-system-zero.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/rightnow-system-zero.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/rightnow-system-zero.json", "repo": "https://github.com/RightNow-AI/system-zero-sdk", "license": "Proprietary hosted model under RightNow AI terms of use; the SDKs are Apache-2.0", "transports": [ "http", "websocket" ], "remoteUrl": "https://api.rightnowai.co/v1/system-zero/decide", "packages": [ { "registry": "npm", "name": "@rightnowai/system-zero" }, { "registry": "pypi", "name": "rightnow-system-zero" } ], "auth": "api-key", "authNotes": "Bearer workspace API key in the Authorization header, created in the console after signing in with Google, GitHub or email and passing a human check. Keys are shown once, revocable and unscoped. HTTPS and server side only, and the stream authenticates on the WebSocket upgrade. A call without a key returns 401 invalid_api_key.", "pricing": "usage", "pricingNotes": "Prepaid credit at USD 0.19 per million uncached text tokens (USD 0.019 cached), USD 0.00013 per answered question and USD 0.000055 per answered call, with output free and separate image, audio, PDF and preview video fees (price card G, 27 October 2026). USD 5 of starting credit per verified email, with eligibility checks and no card. Top-ups start at USD 5 and purchased credit expires after 12 months. Refused questions aren't charged.", "priceSummary": "$0.0001 / tx", "where": "hosted", "x402": { "level": "no", "evidence": "No x402, MPP or L402 in the docs, OpenAPI file or SDKs read on 31 October 2026. HTTP 402 insufficient_credits means the workspace's prepaid balance doesn't cover the call.", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-10-31" }, "docsUrl": "https://www.rightnowai.co/docs/system-zero", "llmsTxt": "https://www.rightnowai.co/llms.txt", "openapi": "https://raw.githubusercontent.com/RightNow-AI/system-zero-sdk/main/openapi.json", "capabilities": [ "inference.decision" ], "tags": [ "hosted", "model", "closed-source", "multimodal", "streaming", "websocket", "llms-txt", "openapi", "typescript", "python", "usage-priced", "prepaid", "no-card", "security-txt", "new" ], "lastRelease": "2026-10-27", "graded": true, "anchor": { "graded": true, "score": 66.8, "grade": "B", "agentReady": false, "rank": 320, "ranked": true, "rankOf": 1244, "categoryRank": 9, "methodology": "0.7", "run": "2026-10-01", "scores": { "ergonomics": 86, "maintenance": 68, "payments": 40, "reliability": 50, "schema": 83, "security": 70, "transparency": 70 }, "pending": [ "performance", "tasks" ], "breakdown": [ { "key": "reliability", "name": "Reliability", "weight": 16, "effectiveWeight": 20, "score": 50, "points": 10, "reason": "Scored as a hosted model API, as for Celeris-1 Decision and Clef. The docs, footer and privacy policy point to a public status page at status.rightnowai.co, but its robots.txt disallows every path, so its components and history went unread (10 of 20, a judgement call). No readable incident history (5). Limits are published with numbers, 600 requests a minute per key, 16 calls in flight and 100,000 model calls a day per workspace, and 5,000,000 decisions a UTC month (15). 429 and 503 refusals carry Retry-After and Retry-After-Ms, every error carries a retryable flag mirrored in x-should-retry, and decide takes an Idempotency-Key (15). The terms say no service level agreement applies without a signed agreement (0). Text decisions launched on 15 October 2026 without a beta label, but video is a preview, the 64k, 128k and 1M bands are held, and the support page says availability counting changes 'at public launch' (5 of 10).", "checked": "2026-10-31" }, { "key": "performance", "name": "Performance", "weight": 10, "effectiveWeight": 0, "pending": true, "points": 0, "reason": "Pending. Latency is measured per call by our probes, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until the first probe window closes." }, { "key": "schema", "name": "Schema \u0026 documentation", "weight": 13, "effectiveWeight": 16.25, "score": 83, "points": 13.49, "reason": "An OpenAPI 3.1.0 file in the official SDK repository covers decide, the model list and the stream, with typed questions and attachments and an apiKey scheme. The docs don't link it and cite an 'API spec 0.4.3', while the file's version is 1 (22 of 25). llms.txt, llms-full.txt, a Markdown copy of each docs page and a SKILL.md for coding agents (10). The docs say what each question type is for, and the terms say not to use an answer as the only basis for a decision with legal or similar effects on a person. The launch post contradicts the docs on audio formats and option counts (12 of 20). Questions are a typed union, choice takes 1 to 255 options and score 2 to 10 levels, names are pattern-checked and extra fields are refused. State is free-form JSON by design (13 of 15). TypeScript, Python and curl examples on every page, and an error catalogue of about 70 codes with status, type, meaning and whether to retry (15). A pinned model ID, system-zero-2.0.0, beside the system-zero alias, dated release notes (15 and 27 October) and an SDK changelog. The release notes date neither streaming nor image, PDF and video input, and the vendor's benchmark names a RightNow 3.0.0 the model list doesn't have (11 of 15).", "checked": "2026-10-31" }, { "key": "ergonomics", "name": "Agent ergonomics", "weight": 13, "effectiveWeight": 16.25, "score": 86, "points": 13.98, "reason": "Read as an API an agent calls for a decision, as with the other decision models. Answers are a probability per option with no generated text and no output charge. Standard context is 38,000 state tokens, and an over-long state is refused with 413 state_too_large rather than truncated. Text caching is automatic, with an optional prompt_cache_key. The 64k, 128k and 1M bands are held (18 of 25). Up to 1,024 named questions a call of three types, and a WebSocket stream that decides on each change or on request, tagging each decision with the state_version it covers (17 of 20). Errors carry code, type, param, retryable and details, and an HTTP 200 can hold a refusal for one question while the others are answered. About half the catalogue is held-feature codes with repeated text (18 of 20). An Idempotency-Key replays a stored answer for up to 24 hours, with separate codes for work still running, a changed body and an unavailable replay. Replay isn't guaranteed (19 of 20). Official TypeScript and Python SDKs at 0.4.2 retry with an idempotency key by default, and a call needs three fields. The docs say 0.4.2's request contract predates the served API spec for long context (14 of 15).", "checked": "2026-10-31" }, { "key": "security", "name": "Security \u0026 auth", "weight": 14, "effectiveWeight": 17.5, "score": 70, "points": 12.25, "reason": "Read for a model API. Workspace API keys are named, shown once and revocable by their creator or an admin, with a leaked-key procedure. They have no scopes, and the stream refuses credentials in the URL (20 of 30). The privacy policy and terms say content and answers are never used to train any model and request content isn't logged. Answers are kept for up to 24 hours only when a request sends an Idempotency-Key (18 of 20). Requests whose content reads as instructions to the model are refused with 422 injection_suspected, the terms warn that hidden instructions in documents or images can change answers, and the Danger zone page says the guard isn't qualified for every input size (12 of 15). The console lists recent requests by ID, status and error code without content, and usage separates answered, replayed and failed calls. We found no exportable audit log (12 of 15). security.txt is valid until 20 September 2027, and the SDK repository's SECURITY.md takes private reports. trust.rightnowai.co shows SOC 2 Type 2 as compliant with no public documents, and the blog and contact footers label it 'RunInfra: SOC 2 Type 2'. No report was reviewed and no bug bounty was found (8 of 20).", "checked": "2026-10-31" }, { "key": "payments", "name": "Payments \u0026 pricing", "weight": 10, "effectiveWeight": 12.5, "score": 40, "points": 5, "reason": "No x402, MPP or L402. HTTP 402 means the workspace's prepaid balance is too low (0). Per-unit prices are published without a login on price card G of 27 October 2026, USD 0.19 per million uncached text tokens, USD 0.00013 per answered question and a USD 0.000055 call fee, with file rates (20). New accounts get USD 5 of starting credit per verified email after a human check and eligibility checks, with no card asked for (20). Sign-in is through Google, GitHub or email in a browser with a human check, so an agent can't get a key on its own (0).", "checked": "2026-10-31" }, { "key": "tasks", "name": "Task success", "weight": 10, "effectiveWeight": 0, "pending": true, "points": 0, "reason": "Pending. Task success needs the category task suites run through each tool, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until then. A data provider's data-quality score is published on its listing now and becomes half of this category when it's scored." }, { "key": "maintenance", "name": "Maintenance \u0026 community", "weight": 7, "effectiveWeight": 8.75, "score": 68, "points": 5.95, "reason": "Read for a model. Launched on 15 October 2026, with price card G and SDK 0.4.2 on 27 October and docs pages updated on 29 October (30). Six SDK releases on npm and PyPI from 20 to 27 October and two dated release-note entries. Pinned model IDs are said to have a retirement notice policy, but no notice period is stated (12 of 20). Public release notes, Discord and a contact form, and the SDK's SECURITY.md aims to acknowledge reports within five business days. We didn't read Discord or the GitHub issues (7 of 15). Official TypeScript and Python SDKs under Apache-2.0 at 0.4.2. The docs say 0.4.2's request contract predates the served API spec for long context (13 of 15). npm versions from 0.1.0 were published by GitHub Actions and the Python package bounds its dependencies. GitHub's API wasn't reachable from this session, so CI results went unread (6 of 10).", "checked": "2026-10-31" }, { "key": "transparency", "name": "Transparency \u0026 trust", "weight": 7, "effectiveWeight": 8.75, "score": 70, "points": 6.13, "note": "editorial 55, provenance 84", "reason": "Closed weights under terms of use from RightNow AI, Inc. (Delaware), with the SDKs under Apache-2.0 (15). The privacy policy, terms and docs agree on no training, no content logging and 24-hour keyed replays, with retention stated for sign-in records (90 days) and product analytics (up to 7 years). Service receipts and crash records, which hold no content, aren't deleted automatically yet (24 of 30). Pinned model IDs have a retirement notice policy with no stated period, and material changes to the terms get 30 days' notice (6 of 20). Recipients are listed by category with processing countries, and the named provider list is available only on request. Model hosting can run in any region of the cloud host (10 of 20).", "checked": "2026-10-31" } ], "assessment": { "date": "2026-10-31", "basis": "public evidence", "confidence": "medium", "notes": { "ergonomics": "Read as an API an agent calls for a decision, as with the other decision models. Answers are a probability per option with no generated text and no output charge. Standard context is 38,000 state tokens, and an over-long state is refused with 413 state_too_large rather than truncated. Text caching is automatic, with an optional prompt_cache_key. The 64k, 128k and 1M bands are held (18 of 25). Up to 1,024 named questions a call of three types, and a WebSocket stream that decides on each change or on request, tagging each decision with the state_version it covers (17 of 20). Errors carry code, type, param, retryable and details, and an HTTP 200 can hold a refusal for one question while the others are answered. About half the catalogue is held-feature codes with repeated text (18 of 20). An Idempotency-Key replays a stored answer for up to 24 hours, with separate codes for work still running, a changed body and an unavailable replay. Replay isn't guaranteed (19 of 20). Official TypeScript and Python SDKs at 0.4.2 retry with an idempotency key by default, and a call needs three fields. The docs say 0.4.2's request contract predates the served API spec for long context (14 of 15).", "maintenance": "Read for a model. Launched on 15 October 2026, with price card G and SDK 0.4.2 on 27 October and docs pages updated on 29 October (30). Six SDK releases on npm and PyPI from 20 to 27 October and two dated release-note entries. Pinned model IDs are said to have a retirement notice policy, but no notice period is stated (12 of 20). Public release notes, Discord and a contact form, and the SDK's SECURITY.md aims to acknowledge reports within five business days. We didn't read Discord or the GitHub issues (7 of 15). Official TypeScript and Python SDKs under Apache-2.0 at 0.4.2. The docs say 0.4.2's request contract predates the served API spec for long context (13 of 15). npm versions from 0.1.0 were published by GitHub Actions and the Python package bounds its dependencies. GitHub's API wasn't reachable from this session, so CI results went unread (6 of 10).", "payments": "No x402, MPP or L402. HTTP 402 means the workspace's prepaid balance is too low (0). Per-unit prices are published without a login on price card G of 27 October 2026, USD 0.19 per million uncached text tokens, USD 0.00013 per answered question and a USD 0.000055 call fee, with file rates (20). New accounts get USD 5 of starting credit per verified email after a human check and eligibility checks, with no card asked for (20). Sign-in is through Google, GitHub or email in a browser with a human check, so an agent can't get a key on its own (0).", "reliability": "Scored as a hosted model API, as for Celeris-1 Decision and Clef. The docs, footer and privacy policy point to a public status page at status.rightnowai.co, but its robots.txt disallows every path, so its components and history went unread (10 of 20, a judgement call). No readable incident history (5). Limits are published with numbers, 600 requests a minute per key, 16 calls in flight and 100,000 model calls a day per workspace, and 5,000,000 decisions a UTC month (15). 429 and 503 refusals carry Retry-After and Retry-After-Ms, every error carries a retryable flag mirrored in x-should-retry, and decide takes an Idempotency-Key (15). The terms say no service level agreement applies without a signed agreement (0). Text decisions launched on 15 October 2026 without a beta label, but video is a preview, the 64k, 128k and 1M bands are held, and the support page says availability counting changes 'at public launch' (5 of 10).", "schema": "An OpenAPI 3.1.0 file in the official SDK repository covers decide, the model list and the stream, with typed questions and attachments and an apiKey scheme. The docs don't link it and cite an 'API spec 0.4.3', while the file's version is 1 (22 of 25). llms.txt, llms-full.txt, a Markdown copy of each docs page and a SKILL.md for coding agents (10). The docs say what each question type is for, and the terms say not to use an answer as the only basis for a decision with legal or similar effects on a person. The launch post contradicts the docs on audio formats and option counts (12 of 20). Questions are a typed union, choice takes 1 to 255 options and score 2 to 10 levels, names are pattern-checked and extra fields are refused. State is free-form JSON by design (13 of 15). TypeScript, Python and curl examples on every page, and an error catalogue of about 70 codes with status, type, meaning and whether to retry (15). A pinned model ID, system-zero-2.0.0, beside the system-zero alias, dated release notes (15 and 27 October) and an SDK changelog. The release notes date neither streaming nor image, PDF and video input, and the vendor's benchmark names a RightNow 3.0.0 the model list doesn't have (11 of 15).", "security": "Read for a model API. Workspace API keys are named, shown once and revocable by their creator or an admin, with a leaked-key procedure. They have no scopes, and the stream refuses credentials in the URL (20 of 30). The privacy policy and terms say content and answers are never used to train any model and request content isn't logged. Answers are kept for up to 24 hours only when a request sends an Idempotency-Key (18 of 20). Requests whose content reads as instructions to the model are refused with 422 injection_suspected, the terms warn that hidden instructions in documents or images can change answers, and the Danger zone page says the guard isn't qualified for every input size (12 of 15). The console lists recent requests by ID, status and error code without content, and usage separates answered, replayed and failed calls. We found no exportable audit log (12 of 15). security.txt is valid until 20 September 2027, and the SDK repository's SECURITY.md takes private reports. trust.rightnowai.co shows SOC 2 Type 2 as compliant with no public documents, and the blog and contact footers label it 'RunInfra: SOC 2 Type 2'. No report was reviewed and no bug bounty was found (8 of 20).", "transparency": "Closed weights under terms of use from RightNow AI, Inc. (Delaware), with the SDKs under Apache-2.0 (15). The privacy policy, terms and docs agree on no training, no content logging and 24-hour keyed replays, with retention stated for sign-in records (90 days) and product analytics (up to 7 years). Service receipts and crash records, which hold no content, aren't deleted automatically yet (24 of 30). Pinned model IDs have a retirement notice policy with no stated period, and material changes to the terms get 30 days' notice (6 of 20). Recipients are listed by category with processing countries, and the named provider list is available only on request. Model hosting can run in any region of the cloud host (10 of 20)." }, "sources": [ { "what": "Docs index for agents", "url": "https://www.rightnowai.co/llms.txt", "seen": "2026-10-31" }, { "what": "Complete docs as text", "url": "https://www.rightnowai.co/llms-full.txt", "seen": "2026-10-31" }, { "what": "Docs overview", "url": "https://www.rightnowai.co/docs/system-zero", "seen": "2026-10-31" }, { "what": "Request fields, headers and credit balance", "url": "https://www.rightnowai.co/docs/system-zero/decide", "seen": "2026-10-31" }, { "what": "Error catalogue and retries", "url": "https://www.rightnowai.co/docs/system-zero/errors", "seen": "2026-10-31" }, { "what": "Rate limits", "url": "https://www.rightnowai.co/docs/system-zero/rate-limits", "seen": "2026-10-31" }, { "what": "Served, preview and held inputs and contexts", "url": "https://www.rightnowai.co/docs/system-zero/models", "seen": "2026-10-31" }, { "what": "Input formats and prices", "url": "https://www.rightnowai.co/docs/system-zero/attachments", "seen": "2026-10-31" }, { "what": "WebSocket stream", "url": "https://www.rightnowai.co/docs/system-zero/streaming", "seen": "2026-10-31" }, { "what": "1M context, held and opt-in", "url": "https://www.rightnowai.co/docs/system-zero/danger-zone", "seen": "2026-10-31" }, { "what": "Prices, price card G", "url": "https://www.rightnowai.co/docs/system-zero/pricing", "seen": "2026-10-31" }, { "what": "Release notes and launch date", "url": "https://www.rightnowai.co/docs/system-zero/release-notes", "seen": "2026-10-31" }, { "what": "Coding agent skill", "url": "https://www.rightnowai.co/docs/system-zero/SKILL.md", "seen": "2026-10-31" }, { "what": "Home page, benchmark chart and logos", "url": "https://www.rightnowai.co/", "seen": "2026-10-31" }, { "what": "Launch post, latency and benchmark claims", "url": "https://www.rightnowai.co/blog/introducing-system-zero", "seen": "2026-10-31" }, { "what": "Terms of use", "url": "https://www.rightnowai.co/terms-of-use", "seen": "2026-10-31" }, { "what": "Privacy policy", "url": "https://www.rightnowai.co/privacy-policy", "seen": "2026-10-31" }, { "what": "security.txt", "url": "https://www.rightnowai.co/.well-known/security.txt", "seen": "2026-10-31" }, { "what": "Trust centre", "url": "https://trust.rightnowai.co/", "seen": "2026-10-31" }, { "what": "SDK README", "url": "https://raw.githubusercontent.com/RightNow-AI/system-zero-sdk/main/README.md", "seen": "2026-10-31" }, { "what": "SDK changelog", "url": "https://raw.githubusercontent.com/RightNow-AI/system-zero-sdk/main/CHANGELOG.md", "seen": "2026-10-31" }, { "what": "SDK security policy", "url": "https://raw.githubusercontent.com/RightNow-AI/system-zero-sdk/main/SECURITY.md", "seen": "2026-10-31" }, { "what": "OpenAPI file", "url": "https://raw.githubusercontent.com/RightNow-AI/system-zero-sdk/main/openapi.json", "seen": "2026-10-31" }, { "what": "npm versions and dates", "url": "https://registry.npmjs.org/@rightnowai%2fsystem-zero", "seen": "2026-10-31" }, { "what": "PyPI release dates", "url": "https://pypi.org/rss/project/rightnow-system-zero/releases.xml", "seen": "2026-10-31" }, { "what": "Domain registration", "url": "https://rdap.registry.co/co/domain/rightnowai.co", "seen": "2026-10-31" }, { "what": "Y Combinator company page", "url": "https://www.ycombinator.com/companies/rightnow", "seen": "2026-10-31" } ], "openQuestions": [ "unchecked: the status page's components and incident history, since status.rightnowai.co's robots.txt disallows every path.", "unchecked: CI results, open issues and reply times on RightNow-AI/system-zero-sdk, since GitHub's API wasn't reachable from this session; files were read through raw.githubusercontent.com.", "We made no call with a key and opened no WebSocket, so served behaviour, latency and the benchmark weren't reproduced.", "The launch post lists FLAC, MP3, OGG and MP4 audio and 2 to 10 options for text choice questions; the docs, OpenAPI file and SDK say WAV only and 1 to 255 options.", "The launch post says starting credit lasts 12 months; the pricing docs and terms say it doesn't expire.", "The release notes say billing has been open since 15 October; the terms of 28 October say section 7 doesn't mean payments are available today, and the support page refers to a public launch still to come.", "The benchmark row is labelled RightNow 3.0.0 while the served and pinned model is system-zero-2.0.0; RightNow hasn't said what 3.0.0 is.", "The home page counts 8 input kinds and also says 'RightNow accepts 6 input kinds'.", "Whether the SOC 2 Type 2 shown on trust.rightnowai.co covers System Zero or RunInfra; the blog and contact footers say 'RunInfra: SOC 2 Type 2'.", "The Hugging Face, Modal, NVIDIA, Reddit, Samsung and together.ai logos under 'our research used by' weren't checked.", "The docs cite API spec 0.4.3, which we didn't find published; the OpenAPI file in the SDK repository has version 1.", "The retirement notice period for pinned model IDs isn't stated.", "The privacy policy mentions System Zero through third-party platforms such as OpenRouter; we didn't check whether any platform serves it." ] }, "negative": 0, "verdict": "A well-documented decision API with an OpenAPI file, idempotent retries, a detailed error catalogue, streaming over WebSocket and published per-unit prices with USD 5 of starting credit. Standard context is 38,000 tokens; the 64k, 128k and 1M bands are held and video is a preview. The latency and benchmark figures are RightNow's own, and several of its pages disagree.", "bestFor": "Typed decisions with per-option probabilities over text, JSON, images, audio and PDFs, including on streaming state", "strengths": [ "Boolean, choice and score questions, up to 1,024 a call, answered with a probability per option and no output charge", "An OpenAPI 3.1.0 file, llms.txt, Markdown docs and an error catalogue with a retry flag on every code", "Idempotency keys with stored replays for up to 24 hours, used by default in the official TypeScript and Python SDKs", "A server-side WebSocket stream returns decisions tagged with the state version they cover", "Per-unit prices published without a login, and USD 5 of starting credit with no card" ], "weaknesses": [ "Standard context is 38,000 tokens. The 64k, 128k and 1M bands are held, and video is a preview", "The status page's robots.txt disallows every path, and no SLA applies without a signed agreement", "Answers carry calibrated false in this release, so the probabilities aren't calibrated", "RightNow's pages disagree on audio formats, option counts, input kinds, starting-credit expiry and whether billing is open", "Latency and benchmark figures are RightNow's own, and the benchmark row is labelled 3.0.0 while the served model is 2.0.0" ], "agentNotes": [ "Send audio only as inline 16,000 Hz WAV. The FLAC, MP3, OGG and MP4 audio named on the blog are refused with media_unsupported.", "Keep state under 38,000 tokens. Long-context requests return 404 long_context_not_available, which never succeeds on retry.", "Reuse the same Idempotency-Key and body on retries, and stop when error.retryable or x-should-retry is false.", "Check every entry in answers even on HTTP 200, since one question can be refused while the others are answered.", "Treat probabilities as uncalibrated while calibrated is false, and pin system-zero-2.0.0 when answers must not move with the alias." ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "B", "methodology": "0.7", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 66.8 } ], "editorialScores": { "ergonomics": 86, "maintenance": 68, "payments": 40, "reliability": 50, "schema": 83, "security": 70, "transparency": 55 }, "provenanceScore": 84, "checked": { "categories": { "ergonomics": "2026-10-31", "maintenance": "2026-10-31", "payments": "2026-10-31", "reliability": "2026-10-31", "schema": "2026-10-31", "security": "2026-10-31", "transparency": "2026-10-31" }, "last": "2026-10-31", "oldest": "2026-10-31", "stale": false, "staleAfterDays": 90 }, "scoreHistory": [ { "date": "2026-10-31", "grade": "B", "kind": "listed", "method": "0.7", "score": 66.8 } ] }, "connect": { "install": "npm install @rightnowai/system-zero@0.4.2", "http": "curl https://api.rightnowai.co/v1/system-zero/decide \\\n -H \"Authorization: Bearer $SYSTEM_ZERO_API_KEY\" \\\n -H \"Content-Type: application/json\" \\\n -d '{\"model\":\"system-zero\",\"state\":\"The blender I ordered arrived with a cracked jar.\",\"questions\":{\"damaged\":{\"type\":\"boolean\",\"instructions\":\"Did the item arrive damaged?\"}}}'" }, "letme": { "capability": "https://letme.dev/inference.decision", "tool": "https://letme.dev/rightnow-system-zero" }, "notable": [ "RightNow's launch post gives median decision latency of 30 to 33 ms for text (p95 32 to 34 ms), 41 ms for an image and 46 ms for a document, excluding input transfer, from its own record MODEL-SPEED-ROW-1027 of 27 October 2026. These are the vendor's measurements, not ours (https://www.rightnowai.co/blog/introducing-system-zero).", "The home page and launch post place 'RightNow 3.0.0' at 63.20 on the Artificial Analysis Decision Index, measured by RightNow AI on the public held-out half on 28 October 2026 and marked as not an Artificial Analysis evaluation. The served model ID is system-zero-2.0.0, and no 3.0.0 appears in the docs (https://www.rightnowai.co/, https://www.rightnowai.co/docs/system-zero/models).", "The home page shows Hugging Face, Modal, NVIDIA, Reddit, Samsung and together.ai logos under 'Backed by Y Combinator, our research used by'. We didn't check any of these (https://www.rightnowai.co/).", "The launch post lists WAV, FLAC, MP3, OGG (Vorbis, Opus) and MP4 audio at 16 kHz and says text questions take 2 to 10 options or 2 to 4 levels. The docs, OpenAPI file and SDK accept 16,000 Hz WAV only, and choice questions take 1 to 255 options and score questions 2 to 10 levels (https://www.rightnowai.co/blog/introducing-system-zero, https://www.rightnowai.co/docs/system-zero/attachments).", "The launch post says starting credit is valid for 12 months; the pricing docs and the terms say starting credit doesn't expire and purchased credit expires after 12 months. The release notes say 'Billing is open' from 15 October, while the terms of 28 October say section 7 'does not mean payments are available today' (https://www.rightnowai.co/terms-of-use, https://www.rightnowai.co/docs/system-zero/release-notes).", "The home page counts '8 input kinds' and, under its benchmark chart, says 'RightNow accepts 6 input kinds'. It also shows a 1M context window, which the docs list as held and opt-in (https://www.rightnowai.co/, https://www.rightnowai.co/docs/system-zero/danger-zone)." ], "area": "models", "details": [ { "label": "Surface graded", "value": "The hosted API at https://api.rightnowai.co/v1 (POST /system-zero/decide, GET /models, GET /credits and the WebSocket stream at /system-zero/stream), from the docs, OpenAPI file and SDK repository read on 31 October 2026. No call was made with a key and no WebSocket was opened." }, { "label": "Question types", "value": "boolean, choice (1 to 255 options) and score (2 to 10 levels), up to 1,024 named questions a call. Each answer has decision, confidence, alternatives, calibrated (false in this release) and calibration_version." }, { "label": "Inputs served", "value": "Text and JSON state. Up to 4 PNG or JPEG images, one 16,000 Hz WAV of up to 300 seconds and PDFs of up to 500 pages, inline only. 2,621,440 decoded bytes and 3,665,920 request bytes a call." }, { "label": "Preview and held", "value": "Video is a preview, one silent H.264 MP4 of up to 10 seconds with no other file. The 64k and 128k bands are held. The 1M context window is held and opt-in from the console Danger zone, at USD 0.87 per million tokens once its pool opens." }, { "label": "Context", "value": "38,000 state tokens and 40,960 rendered tokens on the served standard band. An over-long state is refused with 413 state_too_large." }, { "label": "Rate limits", "value": "600 requests a minute per key, 16 calls in flight and 100,000 model calls a UTC day per workspace, 5,000,000 decisions a UTC month. The stream allows one socket per account." }, { "label": "SDKs", "value": "@rightnowai/system-zero on npm and rightnow-system-zero on PyPI, 0.4.2 of 27 October 2026, Apache-2.0. The npm package also exports function tools and an MCP server adapter." }, { "label": "Data handling", "value": "No training on content or answers and no content logging, per the privacy policy and terms. Answers are kept for up to 24 hours only for requests with an Idempotency-Key. Processing can run in any region of the cloud host." }, { "label": "Vendor claims", "value": "30 to 33 ms median text latency and a 63.20 Decision Index score are RightNow's own measurements. The index score is labelled RightNow 3.0.0." } ], "unitPrices": [ { "item": "Uncached text input", "unit": "1m-tokens", "usd": 0.19, "note": "Price card G, 27 October 2026. Output tokens are free." }, { "item": "Cached text input", "unit": "1m-tokens", "usd": 0.019, "note": "Automatic caching, optional prompt_cache_key." }, { "item": "Answered question", "unit": "tx", "usd": 0.00013, "note": "Refused questions aren't charged." }, { "item": "Answered call fee", "unit": "call", "usd": 0.000055, "note": "Once per call with at least one answered question." }, { "item": "Image input", "unit": "image", "usd": 0.011, "note": "PNG or JPEG, up to 4 a call." }, { "item": "Audio input", "unit": "audio-minute", "usd": 0.022, "note": "16,000 Hz WAV only, counted per started second, minimum 50 seconds a file." }, { "item": "PDF input", "unit": "1k-pages", "usd": 11, "note": "USD 0.011 a page, minimum USD 0.0055 a file, up to 500 pages." }, { "item": "Video input (preview)", "unit": "video-second", "usd": 0.0018, "note": "Preview. Minimum USD 0.018 a file, up to 10 seconds." } ], "provenance": { "legalEntity": "RightNow AI, Inc.", "domain": "rightnowai.co", "domainRegistered": "2025-02-11", "endpointOnVendorDomain": true, "terms": "https://www.rightnowai.co/terms-of-use", "privacy": "https://www.rightnowai.co/privacy-policy", "statusPage": "https://status.rightnowai.co", "changelog": "https://www.rightnowai.co/docs/system-zero/release-notes", "securityTxt": "valid", "checked": "2026-10-31", "notes": [ "The terms (version terms-2026-10-28-free5) and privacy policy (privacy-2026-10-28-free5) name RightNow AI, Inc., registered in Delaware at 131 Continental Dr, Newark, DE 19713, under Delaware law.", "RDAP at rdap.registry.co gives a registration date of 2025-02-11 for rightnowai.co.", "status.rightnowai.co is linked from the docs and footer and named in the privacy policy, but its robots.txt disallows every path, so its components and incident history were not read.", "security.txt at https://www.rightnowai.co/.well-known/security.txt is valid until 2027-09-20 and points to the contact page.", "robots.txt on www.rightnowai.co carries Content-Signal search=yes, ai-input=yes, ai-train=yes." ], "score": 84, "checks": [ { "check": "Legal entity named", "value": "RightNow AI, Inc.", "points": 20, "max": 20, "state": "ok" }, { "check": "Domain age", "value": "rightnowai.co, registered 2025-02-11 (1 year)", "points": 3, "max": 15, "state": "part" }, { "check": "Endpoint on the vendor's domain", "value": "api.rightnowai.co", "points": 15, "max": 15, "state": "ok" }, { "check": "Terms of service", "value": "read, states 6 of the 7 things a reader expects, and has 2 clauses that cost points", "points": 5.1, "max": 10, "state": "part" }, { "check": "Privacy policy", "value": "read, states 6 of the 8 things a reader expects", "points": 8.5, "max": 10, "state": "part" }, { "check": "Status page", "value": "status.rightnowai.co", "points": 10, "max": 10, "state": "ok" }, { "check": "Changelog", "value": "published", "points": 10, "max": 10, "state": "ok" }, { "check": "security.txt", "value": "valid", "points": 10, "max": 10, "state": "ok" }, { "check": "People named", "value": "2 named with their role, 2 with a public profile", "points": 10, "max": 10, "state": "ok" }, { "check": "Support route", "value": "help pages, a community", "points": 5, "max": 5, "state": "ok" } ], "policies": [ { "kind": "terms", "url": "https://www.rightnowai.co/terms-of-use", "state": "read", "readAt": "2026-10-31", "words": 2977, "points": 5.1, "max": 10, "expected": [ { "key": "terms.date", "label": "Gives the date it was last updated", "found": false }, { "key": "terms.law", "label": "Names the governing law or courts", "found": true, "quote": "These terms and your use of the services are governed by the laws of the State of Delaware, without regard to its conflict of law rules.", "says": "The law of the State of Delaware" }, { "key": "terms.liability", "label": "States a limit on its liability", "found": true, "quote": "Our total liability for all claims about the services is limited to the greater of the amount you paid us for the services in the 6 months before the claim and 100 US dollars.", "says": "Capped at the fees paid in the 6 months before the claim" }, { "key": "terms.termination", "label": "Says how the agreement or account can be ended", "found": true, "quote": "We may suspend or block a key, a workspace or an account as section 12 describes." }, { "key": "terms.changes", "label": "Says how changes to the terms are announced", "found": true, "quote": "Users who accepted our earlier no-charge terms receive at least 30 days' notice before charges;", "says": "Gives 30 days of notice before a change" }, { "key": "terms.use", "label": "Lists what users may not do", "found": true, "quote": "You must not, and must not help anyone to:" }, { "key": "terms.sla", "label": "Refers to a service level or uptime commitment", "found": true, "quote": "no service level agreement applies unless a signed agreement says otherwise." } ], "toKnow": [ { "key": "training", "label": "Says it may use customer content to train or improve models, and no opt-out was found", "found": true, "quote": "use outputs to develop or train a model that competes with our models;", "costsPoints": true }, { "key": "terms.automated", "label": "Restricts automated access", "found": true, "quote": "copy the website in bulk with bots or scrapers, beyond normal browsing and search engine indexing.", "costsPoints": true } ] }, { "kind": "privacy", "url": "https://www.rightnowai.co/privacy-policy", "state": "read", "readAt": "2026-10-31", "words": 6282, "points": 8.5, "max": 10, "expected": [ { "key": "privacy.date", "label": "Gives the date it was last updated", "found": false }, { "key": "privacy.collected", "label": "Says what personal data is collected", "found": true, "quote": "We are responsible for the personal information we collect to run our website, accounts and services." }, { "key": "privacy.retention", "label": "Says how long data is kept", "found": true, "quote": "Our mailboxes keep messages and correspondence for up to 3 years after the last message.", "says": "Names a period of 3 years" }, { "key": "privacy.processors", "label": "Says who else receives the data", "found": true, "quote": "United States, and other countries where the provider or its subprocessors operate" }, { "key": "privacy.sale", "label": "Says whether personal data is sold or shared for advertising", "found": true, "quote": "We do not sell personal information, and we do not share it for advertising.", "says": "Says it does not sell personal data" }, { "key": "privacy.rights", "label": "Says what rights people have over their data", "found": true, "quote": "(\"RightNow\", \"we\", \"us\") is a company registered in Delaware, United States, at 131 Continental Dr, Newark, DE 19713, US." }, { "key": "privacy.contact", "label": "Gives a privacy contact", "found": false }, { "key": "privacy.transfers", "label": "Says where data is transferred or stored", "found": true, "quote": "If you use our services from another country, your information is transferred to and processed in the United States.", "says": "Data goes to the United States" } ] } ] }, "humans": { "slug": "rightnow-system-zero", "checked": "2026-10-31", "company": "RightNow AI, Inc.", "people": [ { "name": "Jaber Jaber", "role": "Founder (technical co-founder)", "founder": true, "linkedin": "https://www.linkedin.com/in/jaber-jaber-b65246234", "x": "https://x.com/Akashi203", "page": "/people/jaber-jaber/" }, { "name": "Osama Jaber", "role": "Founder and CMO (commercial co-founder)", "founder": true, "linkedin": "https://www.linkedin.com/in/osama-jaber-osama2001/", "x": "https://x.com/OsamaKakashi", "page": "/people/osama-jaber/" } ], "peopleNote": "Y Combinator's company page, read on 31 October 2026, names Jaber Jaber (Founder, 'Technical Co-founder at RightNow (YC F26)') and Osama Jaber (Founder/CMO, 'Commercial Co-founder at RightNow (YC F26)'), with their LinkedIn and X links, a team size of 2, Fall 2026 batch, founded 2025, San Francisco. RightNow's research page lists both as authors of its six papers. The terms and privacy policy name RightNow AI, Inc., Delaware, and give a founder's work address as the legal and privacy contact, left out here. Investors were looked for on the YC page, RightNow's site, blog and sitemap, and with three web searches; no round beyond the YC batch was found, and NVIDIA Inception membership is a support programme, not an investment.", "companySocial": { "linkedin": "https://www.linkedin.com/company/rightnowai/", "x": "https://x.com/rightnowai_co", "github": "https://github.com/RightNow-AI" }, "support": { "urls": [ "https://www.rightnowai.co/docs/system-zero/support", "https://www.rightnowai.co/docs/system-zero/errors" ], "community": [ { "label": "Discord", "url": "https://discord.gg/sSJqgNnq6X", "kind": "discord" }, { "label": "SDK issues", "url": "https://github.com/RightNow-AI/system-zero-sdk/issues", "kind": "github" } ], "contactUrls": [ "https://www.rightnowai.co/contact" ] }, "sources": [ "https://www.ycombinator.com/companies/rightnow", "https://www.rightnowai.co/research", "https://www.rightnowai.co/terms-of-use", "https://www.rightnowai.co/contact", "https://www.rightnowai.co/docs/system-zero/support", "https://www.rightnowai.co/", "https://raw.githubusercontent.com/RightNow-AI/system-zero-sdk/main/typescript/package.json" ], "ownership": { "status": "private", "checked": "2026-10-31", "sources": [ "https://www.ycombinator.com/companies/rightnow", "https://www.rightnowai.co/terms-of-use" ] }, "investors": [ { "name": "Y Combinator", "kind": "accelerator", "rounds": [ "Fall 2026 batch" ], "url": "https://www.ycombinator.com", "source": "https://www.ycombinator.com/companies/rightnow", "quote": "Batch: Fall 2026", "page": "/investors/y-combinator/" } ] }, "pageJsonUrl": "https://www.anchorterminal.com/tools/rightnow-system-zero.json", "live": { "slug": "rightnow-system-zero", "probe": { "target": "https://api.rightnowai.co/v1/system-zero/decide", "method": "get", "lastAt": "2026-10-31T05:26:14.484043664Z", "lastOk": true, "lastStatus": 405, "lastMs": 213, "authRequired": false, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 205, "p95ms24h": 244, "samples24h": 24, "samples30d": 24, "days": [ { "date": "2026-10-31", "probes": 24, "ok": 24 } ] }, "vendorStatus": { "page": "https://status.rightnowai.co", "indicator": "unknown", "summary": "no machine-readable status found", "checkedAt": "2026-10-31T04:13:05.315091541Z" }, "updatedAt": "2026-10-31T05:26:14.484043664Z" } } }